Retail Corner: New Normal in Retail Technology & Business

retailcorner

A deeply informative podcast by Proxima360 on New Normal in Retail Industry. We cover current retail landscape, best of breed products and retail business best practices. Tune in to listen to retail experts and community thinkers on retail industries current trajectory as well as future projections.

Latest Trends in Digital Payments: What does it mean in the New Normal?
Trailer 35 min 13 sec

All Episodes

How 'Experience Economy' is shaping #CustomerAcquisition & Retention Strategies?  Listen to Valentin Radu, CEO & Founder of Omniconvert talk about the top 10 hot topics in retail today. Understanding consumer life cycle and what does it mean for retail business. Who is the consumer of today and how their behavior mean for retailers? Shift in consumer behavior and how to tap into its potential. Is the story of the product more important than the product itself? How product perception is shaping the brand value? Are #NFT's to be blamed? Is this the time for legacy brands to adapt to the new consumer and change acquisition strategies? Should D2C brands turn their existing customers into evangelists to promote brands? Are loyalty programs outdated for today's consumer? What does D2C brands needs to do different? What is a super consumer and should you know them to create a better experience for all your consumers? Do you know top 1-2% of your consumer (a.k.a. super consumer) generates 20-65% of the net margin? View Video Podcast Listen to other podcasts at: https://proxima360.com/podcast or https://retailcorner.proxima360.com   Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw   Are you an innovative leader in your industry? Why not chat with us on the podcast, submit request at: https://proxima360.com/contact or email retailcorner@proxima360.com.

Nov 23

21 min 58 sec

How consumerization of #B2B #eCommerce benefits small businesses. #Pandemic has accelerated the digitization of how small businesses interact with their customers. How do #digital platforms convey a sense of personalization and help businesses maintain relationship with their customer base? How does digitization offer prioritization and personalization? Listen to Roi Kliper , Co-Founder & CEO, City Hive  in talks with our Host Carlos Diaz on how independent small #retailers nationwide benefit from digital platforms of today.   View Video Podcast Listen to other podcasts at: https://proxima360.com/podcast or https://retailcorner.proxima360.com   Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw   Are you an innovative leader in your industry? Why not chat with us on the podcast, submit request at: https://proxima360.com/contact or email retailcorner@proxima360.com.

Sep 15

29 min 33 sec

The Future of #Retail is #Phygital, where Digital Retail meets Physical Retail. Will 2023 be Retail's pivot point for #innovation? Are we seeing unusually rare convergence of not just one or two, but several retailer-enabling technologies that are on track for maturity and ubiquity in 2023, and bring about a technological pivot point for the industry? Listen to Jon Nordmark , CEO, Iterate.ai (former CEO of eBags) in talks with our Guest Host Shailja on what #retailers need to focus to gain competitive advantage. #AI: Expected to be $100B market in 2023. Retailers proficient with AI (able to localize intelligence to every kind of product and process that data in real-time) will wield a decisive advantage. #5G: 1B devices by 2023. For retailers, devices and data collection mechanisms positioned throughout their #supplychains, stores, and apps will enable far more granular insights and opportunities for real-time intervention. #AR/VR: Will overcome its relatively slow start because of 5G. Amazon patent activity suggests that eyeglasses with AR connectivity may utilize bone conduction technology, allowing wearers to interact without even needing to speak aloud. Retailers should certainly be prepared to adapt to the new purchase paths paved by these technologies as they arrive. #Blockchain: Will be the cornerstone of online trust, enabling secure digital identities and #DigitalMe technology. As customers protect their privacy, Gartner predicts that brand access to consumer data will decrease by 30%. Consumers in full command of their digital identities will parcel out data depending on their relationship with each brand, transforming loyalty programs. #LowCodeNoCode software development: Will massively speed up retailers' application development by eliminating the need to hard code every change or software test. Industry-wide competition will speed up as well, as retailers of all sizes leverage available platforms and launch new products and features far faster than ever. View Video Podcast Listen to other podcasts at: https://proxima360.com/podcast or https://retailcorner.proxima360.com Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Are you an innovative leader in your industry? Why not chat with us on the podcast, submit request at: https://proxima360.com/contact or email retailcorner@proxima360.com.

Sep 2

33 min 39 sec

Algo retailing is blending machine learning and AI with the human element of data reporting to seamlessly integrate retail data across supply chain to unlock value, improve business's performance, and generate higher profits. This panel discussion focuses on importance of Algo retailing and in-depth analysis of the financial forecasting tool 'Adivino' to help viewers understand how machine learning can help business make decisions fast and accurate. Our Panelists: Alexandra Anderson - Retail Finance & FP&A Vinayak Ramesh (Forbes 30 under 30)- Machine Learning Anil Varghese - Digital Transformation. Moderator: Carlos Diaz - Host, Retail Corner.   View Video Podcast   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at https://proxima360.com/contact  

May 5

27 min 11 sec

The role of Data Science & Machine Learning is increasing it's footprints in a way that transforms business functions, especially in Retail.  According to the Director of Statistics and Data Science at MIT (SDSC), Devavrat Shah, whether it is retail finance, merchandising, planning, or distribution, every decision fundametally relies on accurately forecasting the demand for the product. Listen to complete podcast with Devavrat Shah on impact of data science and machine learning on Retail industry and where we are headed. View Video Podcast Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at retailcorner.proxima360.com  

Apr 5

28 min 32 sec

What is the latest in Digital Payment trends? How Covid-19 is affecting consumer behavior when it comes to eCommerce? What do retailers need to know to prepare themselves and pivot for sustained growth? Listen to insightful conversation with Jeremy Altman, VP, PaySafe Group, an expert from payment industry who will bring into spotlight the latest trends in digital payments, their various options and how new normal is affecting this technology adoption. View Video Podcast Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at retailcorner.proxima360.com.  

Oct 2020

35 min 13 sec

Digital retailers looking to expand into brick-n-mortar sector are eyeing fairly new concept of Pop-Up Stores to lower implementation cost, test new markets and increase engagement with new customers. Today in our panel discussion we are bringing experts from retail industry who will bring into spotlight the value added benefits, logistics, misconceptions and supported technology in creating pop-up stores. Our Panelists: Kim Berknov - Executive Chairman, DETEGO Sampath Kannan - CEO, Tejas Software Vince Cavasin - Head of Marketing, FenixCommerce Vivek Raj - CEO, Digital Spaces Inc Anil Varghese - CEO, Proxima360 Moderator: Carlos Diaz - Director, Sales, Proxima360   View Video Podcast   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at retailcorner.proxima360.com.  

Sep 2020

49 min 3 sec

In this episode, we are talking about businesses which are in not for profits but for serving a higher purpose for humanity. Gifting Brands and DiZurita are the two entrepreneurial initiatives that are making things possible when it comes to giving with purpose. Listen to the amazing journey from Jeannie Barsam CEO & Founder of Gifting Brands and Giovanna Dizurita Visual Artist & Founder of DiZurita in talks with Retail Corner host Carlos Diaz. View Video Podcast More about guests: Jannie Barsam: Gifting Brands Linkedin: https://www.linkedin.com/company/giftingbrands/ Giovanna DiZurita: Instagram: @gio.dizurita Facebook: @DiZurita    Cover Image ("Tree of Life") Courtesy: https://www.dizurita.com/collections/travel-prints/products/tree-of-life-print   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at retailcorner.proxima360.com.  

Sep 2020

29 min 44 sec

RFID technology allows retailers to track their inventory throughout the retail supply chain, from the warehouse shelves all the way to the sales floor. Manual stock count can achieve average inventory accuracy of 70 percent. But an Item-level RFID makes it possible for retailers to achieve 99 percent inventory accuracy. In today's episode, listen to the Executive Chairman of DETEGO,  Kim Berknov in discussion with our amazing host Carlos Diaz talk about how RFID can solve real inventory issues and become a lifeline for supply chain. View Video Podcast Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at retailcorner.proxima360.com.  

Aug 2020

16 min 25 sec

Visual Merchandising, a well known practice in retail industry to attract and engage customers by creating an upturn in highlighting features for product and services. Are you telling a right story with colors and spaces? Are you getting your product/service focal point right? Are you exposing your customer to maximum merchandise? Today on our podcast we are bringing an expert Visual Merchandiser, Amanda Featherstone, who've worked for top brands like Forever 21 & A'GACI, LLC. She is bringing her experience on what it takes to be a visual merchandiser and what are the challenges of current times.   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at retailcorner.proxima360.com.  

Aug 2020

20 min 43 sec

In our Retail Risk Takers series, today we bring you an inspirational story on how one person's determination, think big and ask big attitude made her go from a store receptionist to a successful entrepreneur.   In today's episode, listen to the Founder and CEO of an On-Demand Retun and Delivery Service company for Beauty and Fasion industry, GoFlyy,  Joresa Blount in discussion with our amazing host Carlos Diaz talk about her startup journey and how she is bridging the gap for last mile delivery.  View Video Podcast Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

Jul 2020

27 min 17 sec

Small Businesses are going through real tough times now. Adjusting to New Normal is creating new challenges for them and they are looking for a lifeline that can take them over this hump created due to pandemic. Today on our Podcast we are bringing such a hope to Retailers who are in dire need to keep themselves afloat. We are talking with  Sprout Funding COO,  Marc Brasseaux and CMO, Patrick Conboy on current business outlook and how Sprout Funding can help small businesses get fast and fair funding within a week or less.  Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

Jul 2020

22 min 18 sec

More retailers are adhering to the concept of Buy Online Pickup In Store (BOPIS) to offer convenience to the customer of shopping online and pickup for free at the store. Are you looking to implement BOPIS or e-commerce site at your store? In today's episode, you will listen to Sayantan (Sayo) Ganguly, a supply-chain expert who currently leads engineering team implementing various store solutions at a national pet retailer, talk about  how BOPIS gives an edge to any retailer. You will hear about: Advantages of customer engagement, increased retail traffic, increased up-sell chances and last mile shipping cost reduction. Cost to Benefit and increased revenue Integrated inventory management of store and online Complete Customer shopping Journey/Experience Employee adoption and training Integrating your OMS & POS to provide omni-channel experience.   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

Jun 2020

32 min 42 sec

Understanding true customer need and providing a valuable customer experience is a key to making your business grow organically. In today's episode, listen to the Founder and CEO of a Plus Size Fashion Startup, Confidence Plus Fashion,  Michelle Rocha in discussion with our amazing host Carlos Diaz talk about her startup journey and how she is fulfilling specific needs in women's clothing.   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

Jun 2020

23 min 18 sec

Curbside-pickup, in-store pickup, and shipping where order delivery and accuracy becomes a critical aspect of valuable customer experience to drive conversion and sales. In today's episode, listen to the Founder and CEO of a Last Mile Delivery Solution company, FenixCommerce, Mr. Akhilesh Srivastava in discussion with our amazing host Carlos Diaz talk about these issues. Are you providing customer a dynamic and reliable promise date with Order By Get By, Limited Quantity alerts? Are you providing dynamic promotions based on a customer promise date to increase conversion? Are you leveraging power of AI and data (operational, inventory & carrier) for accurate delivery? Do you have an increased call volume and your customer service suffering in new normal? Do you have ability to forecast store capacity (labor) to fulfill the customer promise?   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

Jun 2020

36 min 50 sec

Risk takers are everywhere, but when it comes to Retail it's completely different ball game. Today in our entrepreneurship series we are talking to one such risk taker, Tammy Bowser, Founder and CEO of SNAG my WEDDING who has created an online marketplace for married couples to sell their not so useful wedding paraphernalia post wedding.  Tune in to listen to her talking with our amazing host Carlos Diaz about the idea, how she got started into this business and what advice she has for young entrepreneurs.     Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

Jun 2020

24 min 3 sec

Inventory Shrinkage is a huge issue in retail caused by shoplifting, employee theft, return fraud or just administrative error. Implementing an effective Loss Prevention strategy requires a 360 degree view of entire retail process. In today's episode, listen to the Director, Loss Prevention at a fast-fashion retail brand A'GACI LLC, Mr. Nicholas Koumalats in discussion with our amazing host Carlos Diaz talk about these issues when it comes to loss prevention.  -When does loss prevention starts at a store? -What are various factors effecting inventory shrinkage? -How to find outliers for effective loss prevention? -Is sales audit enough or you need more? -How good customer service becomes a good deterrent for loss prevention?   Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

Jun 2020

37 min 14 sec

Social Distancing will be a "new normal" in retail industry. As stores are opening slowly, managing customer density and distribution within a store will be challenging.  In today's episode, listen to  CEO of Digital Spaces Inc, Mr. Vivek Raj in discussion with our amazing host Carlos Diaz talk about how Artificial Intelligence and Computer Vision can help retailers address queue management, understand shopper dwell times between departments as well as trace shoppers path.    Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

May 2020

23 min 36 sec

With a challenging retail landscape and consumer confidence being low, can retailers be flexible and still be competitive? Is the "new normal" creating a better opportunities for retailers? Who will come out as a winner and stay relevant. Tune in to listen to insights from one of the retail industry veteran and  CEO of Tejas Software, Mr. Sampath Kannan in discussion with our amazing host Carlos Diaz on new normal in retail.     Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.  

May 2020

40 min 54 sec