Boss Files with Poppy Harlow

CNN

CNN's Poppy Harlow explores the journeys of business and global leaders. In-depth interviews with leadership advice from entrepreneurs, CEOs and innovators about what it takes to rise to the top.

All Episodes

YouTube has been navigating a giant, uncharted problem: What do you when some of the videos on your site contain harmful misinformation? Confronting this problem has become even more pressing as the US moves toward the presidential election, and as Americans turn to YouTube for public health guidance throughout the pandemic.  CEO Susan Wojcicki explains what measures YouTube is taking to meet the challenge.   To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Oct 2020

55 min 27 sec

3M is a multibillion-dollar manufacturing company best known for products like Scotch Tape and Post-It Notes. But over the last six months, they have been in the spotlight as the largest maker of N95 respirator masks, which are crucial for preventing the spread of Covid-19. 3M Chairman and CEO Mike Roman discusses his company’s strategy for meeting this new global demand and how they are planning for the future. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Sep 2020

38 min 7 sec

As the coronavirus pandemic ravages the airline industry, Delta CEO Ed Bastian says he is leading the company through a defining moment. He opens up about how Delta is navigating the crisis, mandating masks on all flights and blocking middle seats. He also pledges as CEO to stand against racism and is committed to promoting more African-American executives throughout the company. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jul 2020

56 min 27 sec

Airbnb Co-Founder and CEO Brian Chesky is no stranger to leading a company through a crisis. He launched the vacation rental company in 2008 during the middle of a global recession, and now he is guiding it through a decimated travel sector due to the coronavirus pandemic. He opens up about Airbnb's response to Covid-19, how it has impacted the company and where they can go from here. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jun 2020

33 min 30 sec

Salesforce Founder and CEO Marc Benioff is calling for a more compassionate capitalism amid Covid-19. He feels CEOs and businesses have the responsibility to think about all of their stakeholders, not just their shareholders. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

May 2020

22 min 19 sec

How do you date during a global pandemic? Whitney Wolfe Herd, the founder and CEO of the dating app Bumble, says her company is helping their users answer that question and find connection from a distance. She talks about how this pandemic may permanently change the way people date, and how Bumble is positioning itself in a competitive market for dating services. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

May 2020

30 min 56 sec

Arlan Hamilton, Managing Partner and Founder of Backstage Capital, knows what it's like to start a business in the face of extreme adversity. Before she founded her venture capital fund five years ago, she was living on food stamps and sleeping in airports. She's focused on investing in underrepresented entrepreneurs - women, people of color, and LGBTQ founders - and is finding inventive ways to support the companies in her portfolio during the coronavirus. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2020

31 min 35 sec

Cleveland Cavaliers player and five-time NBA all-star Kevin Love opens up about what he calls "the pandemic nobody is talking about" - mental health. He shares his personal struggles with anxiety and depression and why he is motivated to talk more openly about mental health, especially during the coronavirus pandemic when people are isolated from one another. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2020

34 min 38 sec

For years, Bill and Melinda Gates have been warning about the threat of a global pandemic. Now they are fighting as hard as they can to save lives as the world struggles to combat Covid-19. The Gates Foundation is making billions of dollars available, in part to develop eight different vaccines, hoping to find one that works. In an exclusive interview, Melinda warns of the impact the coronavirus has on the most vulnerable communities in the United States and the risk it poses in the developing world. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2020

22 min 16 sec

As the coronavirus pandemic has forced schools across the country to close, educators have scrambled to get their curriculum and their students online. Joe Holland, CEO of Teachers Pay Teachers, and Reshma Saujani, Founder and CEO of Girls Who Code, talk about how their organizations are supporting teachers, students, and parents during the coronavirus, and the particular challenges that students from lower socio-economic backgrounds face. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2020

30 min 8 sec

Coronavirus poses a higher risk for America's most vulnerable and nonprofit leaders are trying to help - including pregnant women and mothers with newborns, millions of people living in poverty, and children who depend on free meals from school. Christy Turlington Burns of Every Mother Counts, Wes Moore of the Robin Hood Foundation and Lauren Bush Lauren of FEED discuss the biggest challenges they face and what their organizations are doing to support those in need. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2020

38 min 57 sec

Americans are alarmed by empty grocery shelves, but Land O'Lakes President and CEO Beth Ford expresses confidence in the nation's food supply chain and farmers. She recognizes challenges with distribution as states are enforcing stay-at-home orders and there is a surging food demand during the coronavirus outbreak. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Mar 2020

15 min 39 sec

As restaurants across the country are being ordered to shut down, large and small-business owners in the restaurant industry are trying to determine how they can sustain themselves during this time and what it means for their many employees who are suddenly out of work. Together, Chef Thomas Keller of the Thomas Keller Restaurant Group and Danny Meyer of Union Square Hospitality Group share how they are handling the crisis, establishing employee relief funds, and supporting their supply chains. And Minneapolis restaurant owner Eric Dayton weighs in on what he is doing for his own employees who lost their jobs overnight. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Mar 2020

27 min 48 sec

Facebook COO Sheryl Sandberg says her company is responding quickly to the challenges presented by the outbreak of COVID-19. She says Facebook is finding and removing false information about the virus from the platform, and that they are continuing to pay employees and contractors to ease their financial stresses during this period of uncertainty. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Mar 2020

26 min 51 sec

Cathy Engelbert left her job as CEO of Deloitte to become the first Commissioner of the WNBA. In her first year on the job, she's been able to negotiate a new contract for the players and is focused on making the league profitable. She also recounts her meeting with Kobe Bryant when she first took the job and all he meant to women in basketball. Produced by Haley Draznin, Zachary St Louis, Raj Makhija, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Mar 2020

43 min 28 sec

Lime CEO Brad Bao has scaled the e-scooter company into a multibillion dollar business, but that hasn't come without challenges and concerns around safety, infrastructure and the environment. He opens up about lessons learned in his career, how his upbringing in China inspired his entrepreneurship, and why he wants to get more women in leadership positions and on the board. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Feb 2020

48 min 4 sec

**A live CNN podcast recording with Shake Shack founder Danny Meyer and CEO Randy Garutti** Danny Meyer, founder and CEO of Union Square Hospitality Group, is known for New York City institutions like Union Square Café and Gramercy Tavern. In 2001, he founded Shake Shack in a park by accident and CEO Randy Garutti helped bring the company public in 2014. They are focused on creating an inclusive culture with wages, equality, four-day work weeks and a supportive community as a way to both attract and retain talent. The two discuss leadership lessons they've learned from each other over the years, the plant-based diet trend, how their upbringings shaped them in the hospitality industry and some of their most memorable guests. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jan 2020

1 hr 5 min

Fashion designer Eileen Fisher launched her clothing brand in the 1980s with just $350 and has grown it into a $400 million company. She opens up about her decision to keep the company private and let her employees own nearly half of it. She shares her journey as a female founder and CEO, explains why she meditates every morning and discusses the importance of CEOs speaking out on social issues. She also gives her advice to working mothers and talks about the impact her own mother's struggles had on her. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jan 2020

53 min 28 sec

Carly Fiorina, former CEO of Hewlett-Packard and 2016 Republican Presidential Candidate, says she is not afraid of anything anymore. She has faced discrimination, survived breast cancer and lived through the unimaginable loss of a child. She shares the leadership lessons she has learned from the c-suite to the debate stage, and what she thinks of the current political climate, impeaching President Trump and the state of the Republican party. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Dec 2019

1 hr 1 min

Ben Horowitz, co-founder of Andreessen Horowitz, is out with a new book on company culture "What You Do is Who You Are: How to Create Your Business Culture." He discusses how lessons learned from unexpected leaders can transform business, weighs in on workplace culture at Lyft, Uber and WeWork, and defends Facebook as it faces scrutiny from lawmakers. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Dec 2019

53 min 2 sec

In a special *crossover* episode with ABC News No Limits with Rebecca Jarvis, CNN's Poppy Harlow is joined by her friend and fellow journalist Rebecca Jarvis. The two grew up in Minnesota together and both became journalists in New York City. Rebecca opens up about her career and her journey to motherhood. Produced by Haley Draznin, CNN. Listen to CNN's Poppy Harlow as a guest on ABC News No Limits here: https://podcasts.apple.com/us/podcast/no-limits-with-rebecca-jarvis/id1190147307 To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Nov 2019

46 min 25 sec

Federal Reserve Bank of San Francisco President and CEO Mary Daly is the third woman among the 12 presidents of the Fed's regional banks. She has defied odds after dropping out of high school, earning a GED and PhD, and becoming a key player in crafting U.S. monetary policy. She's making income inequality a key part of her agenda and is calling out a "diversity crisis" in economics. As the Fed lowers rates for a third time this year, she stands by the decision and responds to President Trump's criticism of the institution. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Nov 2019

1 hr 5 min

In a live interview at CITIZEN by CNN conference, former Goldman Sachs CEO Lloyd Blankfein discusses the state of capitalism, why he thinks the rich should pay more taxes and the impact of the 2020 election on the U.S. economy. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Oct 2019

28 min 28 sec

Salesforce Founder, Chairman and co-CEO Marc Benioff is out with a new book "Trailblazer." He argues capitalism is dead and a new form of capitalism is needed. He calls for higher taxes on the wealthy and admits CEOs have largely gotten a pass. He also weighs in on big tech regulation and says Facebook must be broken up. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Oct 2019

1 hr 10 min

Microsoft President and Chief Legal Officer Brad Smith has a warning for all of big tech and the Americans who depend on it. He explains why technology is both a tool and a weapon, argues a national privacy law is needed, and shares why he is so concerned about facial recognition technology. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Oct 2019

57 min 43 sec

Dallas Mavericks CEO Cynthia Marshall is the first African-American woman to lead an NBA team. She was hired by owner Mark Cuban to transform the organization's workplace culture after numerous reports of sexual misconduct were uncovered. She also opens up about her faith, motherhood, losing her child and beating cancer. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Sep 2019

53 min 10 sec

Dick Parsons' long career has largely been about turning around companies and organizations in the middle of a crisis - from Dime Bancorp to Time Warner to Citigroup and the Los Angeles Clippers to CBS. He opens up about why having a sense of humor was a big reason for his success in politics and business, his years at the White House and why he never ran for office, and perhaps the biggest challenge he is facing now as he battles cancer. Produced by Haley Draznin, CNN To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Sep 2019

1 hr 4 min

Cameron and Tyler Winklevoss, known from Facebook fame and "The Social Network," co-founded Gemini, a cryptocurrency exchange. The twin brothers explain why they are open to joining Facebook's Libra Association despite previously suing Mark Zuckerberg, their efforts to get more women to join the cryptocurrency industry, and their assessment of the risks associated with bitcoin. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Aug 2019

59 min 51 sec

In a special CNN documentary "The Age of Amazon," European Commissioner of Competition Margrethe Vestager, the EU's top antitrust official, explains why she has launched an investigation of Amazon. Watch the full documentary report "The Age of Amazon" on CNN Go. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Aug 2019

24 min 52 sec

In a special CNN documentary "The Age of Amazon," Donald Graham, former publisher of The Washington Post, opens up in a rare interview about selling his iconic American newspaper to Amazon founder and CEO Jeff Bezos. Watch the full documentary report "The Age of Amazon" on CNN Go. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Aug 2019

38 min 33 sec

In a special CNN documentary "The Age of Amazon," JPMorgan Chase CEO Jamie Dimon talks about his friendship with Amazon founder and CEO Jeff Bezos. He calls Amazon a "business miracle" and says it has made JPMorgan a "better company." Dimon also discusses his joint healthcare venture with Bezos and Warren Buffett. Watch the full documentary report "The Age of Amazon" on CNN Go. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Aug 2019

30 min 6 sec

In a special live CNN Business conversation called "The Table," Ford President and CEO Jim Hackett discusses the major disruption technology has on the auto industry and why he is not worried about competition from Tesla and Amazon. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Aug 2019

34 min 30 sec

Lauren Bush Lauren, co-founder and CEO of FEED, saw the reality of childhood hunger firsthand while traveling with the World Food Programme and was inspired to design the FEED bag. To date, FEED has provided more than 107 million meals around the world through the sale of bags, accessories and home goods. She opens up about her journey as a social entrepreneur, building a brand and starting a movement, her role as CEO speaking out on social issues, and the impact her late grandparents President George H.W. Bush and First Lady Barbara Bush had on her. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jul 2019

44 min 58 sec

Husband and wife founders Neil & Rachel Blumenthal talk about the the wild ride of being founders, raising money, and raising a family. They compare the vast differences in their fundraising experiences. Rachel is the founder of Rockets of Awesome, a kids clothing subscription service. Her husband Neil Blumenthal is co-founder and co-CEO of Warby Parker. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jul 2019

51 min 17 sec

*EXCLUSIVE* Google CEO Sundar Pichai weighs in on privacy, diversity, Artificial Intelligence, the spread of misinformation and hate speech on YouTube, gender and diversity issues at the company and employee walkouts, and he reacts to the expected US antitrust probe into his company. He opens up about how his upbringing in India with little access to technology impacts his work. CNN received rare access inside a Google data center in Pryor, Oklahoma where the big tech company is adding hundreds of jobs and investing across the Midwest. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jun 2019

1 hr 4 min

Billionaire investor and philanthropist Glenn Hutchins explains why he's committed millions of dollars toward improving race relations in the United States through the Hutchins Center for African & African American Research at Harvard University. He also opens up about "reforming capitalism" so it works for more Americans, calls for regulation of big tech companies, and why he's making a bet on the future of cryptocurrency. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jun 2019

1 hr 8 min

Actress Sophia Bush is teaming up with entrepreneurs Nia Batts and Katy Cockrel to partner and invest in Detroit Blows, a blowdry salon that is contributing to Detroit's comeback. They open up about why they aim to build a more inclusive space for women with all hair types, the challenges they face raising money as female founders, and their philanthropic arm, Detroit Grows. This interview was recorded in front of a live audience at the Fashion Tech Forum in New York City. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

May 2019

34 min 16 sec

*BONUS* Melinda Gates has dedicated her life's work to achieving equality for all women, and shares her experiences in her new book "The Moment of Lift." She opens up about the hurdles she faced as one of the first female MBA employees at Microsoft, how she established a more equal partnership with her husband Bill, and her struggles to reconcile her work on contraceptives for women around the world and her Catholic faith. Recorded in Dallas in front of a live audience on "The Moment of Lift" book tour. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

May 2019

1 hr 5 min

Mindy Grossman, President and CEO of WW, formerly known as Weight Watchers, is focusing is leading the turnaround of the weight loss company into a wellness brand. She opens up about her leadership journey, using big data to better understand consumers, and Oprah Winfrey's impact. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2019

58 min 12 sec

Kara Swisher, co-founder and executive editor of Recode, has covered the tech industry since the 1990s. She opens up about her storied career holding Tech CEOs accountable, why she thinks Silicon Valley needs Chief Ethics Officers with power, and her call for Congress to start regulating tech giants. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2019

1 hr 3 min

In a one-on-one conversation at SXSW, Gwyneth Paltrow opens up about leading her lifestyle brand Goop, becoming CEO and the life-changing journey that took her from actress to the C-Suite. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Apr 2019

1 hr 1 min

*EXCLUSIVE* JPMorgan Chase CEO Jamie Dimon sits down with CNN's Poppy Harlow to talk about the future of work, why his bank is investing hundreds of millions of dollars to train the employees of the future, and how he sees the U.S. economy right now. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Mar 2019

36 min 23 sec

Since its 2016 acquisition by Unilever, Dollar Shave Club has overhauled its business model from a subscription razor service to include a variety of male-care products like fragrance, toothpaste, hair gel, and body wash. Founder and CEO Michael Dubin opens up about taking on competitors in the industry and how his background in improv and marketing is key to the company's success. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Mar 2019

45 min 54 sec

As the race for ride-hailing services Lyft and Uber to go public, Lyft co-founder and President John Zimmer believes there is nothing for his company to admire about rival Uber. He admits eliminating car ownership is their biggest business goal, explains why expanding to China is a risky market, and share how the company is committed to improving safety for all its passengers and drivers. He also opens up about the personal struggles he has faced as a Silicon Valley leader. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Feb 2019

48 min 33 sec

SoulCycle CEO Melanie Whelan opens up about the brand's decision to not go public, monthly meetings with her "millennial mentor," and why SoulCycle looks at Disney and Starbucks to think outside the box. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Feb 2019

45 min 44 sec

*BONUS* Former Starbucks Chairman and CEO Howard Schultz details his personal journey from growing up in public housing in Brooklyn to his decades long career at Starbucks and now his potential bid for the White House. He reveals why he is seriously considering running as an Independent in the 2020 presidential election, shares his vision for America, and offers a candid take on President Trump and the State of the Union. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jan 2019

1 hr 4 min

Scott Harrison went from nightclub promoter to founder of charity: water. His mission? To bring clean water to millions of people around the world. He describes himself as a "prodigal son" who left his conservative Christian home to climb New York City's social scene and opens up about his epiphany to turn his life around. He explains the nonprofit's promise to allocate 100% of public donations directly to fund clean water projects and how a lack of access to clean water contributes to gender disparity in developing nations. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jan 2019

1 hr 7 min

Edible Arrangements founder Tariq Farid turned a single flower shop selling creative fruit baskets into a multimillion dollar global business with 1,200+ franchisees. An immigrant from Pakistan who moved to the United States when he was 13 years old, he responds to recent rhetoric around immigration and says diversity is key to America's strength. He shares the lessons learned from his first job working at McDonalds and calls for more recognition of small business owners by leaders in Washington. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Jan 2019

40 min 50 sec

Cindy Robbins, President and Chief People Officer at Salesforce, reports to CEO Marc Benioff and is tackling pay equality at the company. She has lead three internal audits of Salesforce's pay practices and notes there is still more work to do. Why she credits her Mexican-American heritage for instilling the work ethic and values that helped guide her to leadership, and how she has learned to overcome being an introverted leader. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Dec 2018

48 min 41 sec

Kendra Scott -- jewelry designer, CEO, and philanthropist -- started her business with just $500, stringing beads together in a spare bedroom in her Texas home with a newborn son. Today she has grown it into a billion-dollar business with 90 stores and 2,000 employees. She opens up about her team of "super seven" who have been by her side since day one, how the Trump administration's tariffs are affecting her business, and if she still take the company public one day. Produced by Haley Draznin, CNN. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

Dec 2018

46 min 42 sec