Specialty Patient Podcast

HelpAround

Specialty Patient Podcast is hosted by Yishai Knobel, the Co-Founder & CEO of HelpAround. Each episode is crafted to bring you new insights into the specialty drug ecosystem. Each guest shares HelpAround’s passion to improve the patient experience and to make specialty patients’ lives easier. For more information, visit helparound.co.

All Episodes

We’re delighted to welcome Jennifer to our Specialty Patient Podcast, where she shares insights about the keys to success in the ever-changing market of pharma. Jennifer Lichtman has built a towering career in the service of one passionate goal: helping patients access and adhere to specialty medications. After more than two decades working on the services side of pharma, including an 18-year run at Covance, Jennifer is now supporting patients from a different perch, as the VP of Market Access and Patient Services at Acadia Pharmaceuticals. Our engaging discussion with this industry leader includes:Why the theme of connection has defined Jennifer’s career, and what that looks like across different audiencesThe biggest shifts that Jennifer is seeing in the pharma marketThe two things that have helped Jennifer achieve her goals this yearJennifer’s advice to those who are just getting started in pharmaWhy Jennifer has broadened her focus from helping customers succeed to helping her team thrive  How Jennifer keeps herself sharp in a cutting edge business

Oct 19

28 min 53 sec

In this episode of The Specialty Patient Podcast, HelpAround CEO Yishai Knobel covers the do’s and dont’s of digital patient connectivity (think email, SMS, and apps). Tune in for a breakdown of:Hubs beyond the phone call: How to bring digital connectivity to patient services.Copay and PAP programs without paper: How data should inform your choices, including how to prioritize digitization options. Unique patient journeys: We’ll cover how to shop for connectivity when you have unique requirements.

Oct 15

25 min 46 sec

Join Yishai Knobel of HelpAround, Maureen Bala of Galway Group Life Science Consulting, and Gary Ellexson of Supernus Pharmaceuticals for an interactive roundtable discussion at the CBI Formulary, Reimbursement, and Access Summit. They discuss what you need to consider when planning for a new product launch, common mistakes to avoid, and how COVID-19 has rewritten the rules (and timings) around drug launches in specialty pharmaceuticals.

Aug 17

35 min 50 sec

Jourdan Russo, Director of Patient Services at Kyowa Kirin, joins Yishai to discuss the evolution of patient services for specialty pharmaceuticals—from the old days of simply providing financial support to the full complement of services that support today's specialty patients through their entire therapy journey.Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier.For more information, visit helparound.co/podcast

Jul 15

29 min 9 sec

Join Yishai Knobel of HelpAround and Industry leaders from Sanofi, Jaguar Health, and Twilio for a panel discussion at the CBI Patient Support Services Congress. They discuss the latest trends and statistics in digital patient services and on how mobile web can and must be a part of your patient support strategy.

Jul 2

42 min 18 sec

Join our host, Yishai Knobel, on the Specialty Patient Podcast with this week's guest, Phillip McCreary, the Medication Access Program Director for Vanderbilt University Medical Center as they discuss the unique program that VUMC has to ensure all of its patients get the therapies they need.

May 14

18 min 16 sec

Join our host, Yishai Knobel, on the Specialty Patient Podcast with this week's guest, MIke Beam, Supervisor,Reimbursement Team and CMM program for Patient Access Services at Alkermes as he talks about the forms of Innovation and Adaption he has seen from Pharma since COVID-19 swept the globe.

May 14

21 min 16 sec

Patient Advocate Christine von Raesfeld joins host Yishai Knobel, Co-Founder & CEO of HelpAround to the challenges and the opportunities facing the patients and brands dealing with rare and speciality Pharma therapies/diagnosis.

May 14

28 min 27 sec

Director of Patient Support Services at LEO, Bil Daniels joins host Yishai Knobel, Co-Founder & CEO of HelpAround to discuss the relationship between technology and patient services in the pharmaceutical industry.Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier.For more information, visit helparound.co.

Apr 6

29 min 47 sec

Yishai and Brian Haenni of ConnectiveRx look back at patient access and issues surrounding the specialty patient experience over the past year, and look forward into all that can and needs to be in 2021.

Jan 25

22 min 57 sec

 An excerpt from Patient Support Services Congress Virtual Event.

Dec 2020

36 min

An excerpt from the Specialty Patient Continuity Webinar.  The expert panel discuss  in a roundtable format the impact of Covid on the specialty patient journey from multiple perspectives.Host: Paul StanleyModerator: Kristine Lemke, Blue Fin GroupPanelists:Yishai Knobel, HelparoundAmeya Phadke, Ph.D., ChiesiSheila Arquette, NASPBrian Haenni, ConnectiveRx

Nov 2020

1 hr 1 min

An excerpt from the 8th Annual Forum: Coupon and Copay. Yishai and Chris Dowd discuss virtual mobile copay and answer Q&A around how to overcome regulatory and political barriers.

Nov 2020

31 min 32 sec

Director of Patient Services at Akebia Therapeutics, Lauren Cole joins host Yishai Knobel, Co-Founder & CEO of HelpAround to discuss the relationship between failure and innovation in the pharmaceutical industry..Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier.For more information, visit helparound.co.

Nov 2020

21 min 47 sec

Senior Manager of Technology Partnerships at Chiesi USA Inc., Ameya Phadke, Ph.D. joins host Yishai Knobel, Co-Founder & CEO of HelpAround to discuss Partnering with Specialty Pharma. Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier. For more information, visit helparound.co.

Nov 2020

33 min 10 sec