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Strikedeck Radio: Customer Success Live

By Sonia

In this interview series, produced by Strikedeck, and hosted by Kristen Hayer, the CEO & Founder of The Success League, you’ll hear us get real with Customer Success leaders and professionals, on how they got into Customer Success, how they’ve disrupted current processes, created new ones, where they see CS going, and much more!

  1. 1.
    Ep 45 - Chad Horenfeldt, VP of Customer Success at Updater01/10/2019
    34:25
  2. 2.
    Ep 44 - Arjun Devgan, VP of Global Customer Success at Percolate12/27/2018
    33:35
  3. 3.
    Ep 43 - Lindsey Kapsa, Director of CS at Schoology12/13/2018
    31:01
  4. 4.
    Ep 42 - Lauren Costella, VP of Customer Success at Medrio11/29/2018
    38:24
  5. 5.
    Ep 41 - Ed Powers, VP of Client Success at InteliSecure11/15/2018
    32:10
  6. 6.
    Ep 40 - Donna Weber, Principal at Springboard Solutions11/01/2018
    30:21
  7. 7.
    Ep 39 - Andrea Spillman-Gajek, Senior VP of Operations and Customer Success, Captricity10/18/2018
    40:48
  8. 8.
    Ep 38 - Chad Horenfeldt, VP of Client Success at Updater10/04/2018
    38:54
  1. 9.
    Ep 37 - Ari Hoffman, Success Fanatic at MindTouch09/20/2018
    54:02
  2. 10.
    Ep 36 - Vitor Lopes, Former Head of Customer Success at EMnify09/06/2018
    26:09
  3. 11.
    Ep 35 - Anne Liiri, Customer Success Director at Vainu08/23/2018
    34:41
  4. 12.
    Ep 34 - Kim Oslob, Former VP of Global Customer Success at Whisbi08/09/2018
    34:53
  5. 13.
    Ep 33 - Suraj Mohandas, VP of Customer Success at Spear Education07/26/2018
    42:35
  6. 14.
    Ep 32 - Antoine Valentone, VP of Customer Success at Teamable07/12/2018
    37:25
  7. 15.
    Ep 31 - Damien Howley, VP of Client Success at Passport06/29/2018
    49:38
  8. 16.
    Ep 30 - Megan Dilley, Head of CS at Chewse06/12/2018
    36:35
  9. 17.
    Ep 29 - Shane Metcalf, Co-Founder & VP of Customer Success at 15Five05/18/2018
    53:41
  10. 18.
    Ep 28 - Joanel Bernardo, Director of Customer Success at Concord Worldwide05/04/2018
    35:50
  11. 19.
    Ep 27 - Maheen Memon, Director of CS at Nulogy04/20/2018
    28:22
  12. 20.
    Ep 26 - Manoj Jonna, VP of Customer Success at YayPay04/06/2018
    38:15
  13. 21.
    Ep 25 - Loni Spratt Brown, Head of CS at Entelo03/23/2018
    47:19
  14. 22.
    Ep 24 - Pallavi Gadepalli, Director of Customer Experience at Druva03/09/2018
    34:42
  15. 23.
    Ep 23 - Angie Im, Director of Customer Success at Lumiata02/22/2018
    25:22
  16. 24.
    Ep 22 - Michael Fulvio, Director of CS at SeamlessDocs02/08/2018
    28:57
  17. 25.
    Ep 21 - Benjamin Timmons, Director of CS at Singular.net01/25/2018
    38:35
  18. 26.
    Ep 20 - Jim Kalbach, Head of Customer Success at MURAL01/10/2018
    35:56
  19. 27.
    Ep 19 - Evan Addams, National Sales and Partnership Lead at NoWait(Yelp)11/21/2017
    43:19
  20. 28.
    Ep 18 - Cam Williams, Head of CS at Healthify11/21/2017
    24:08
  21. 29.
    Ep 17 - Michael Connery, Director of Customer Success at BetterCloud11/03/2017
    28:18
  22. 30.
    Ep 16 - Boaz Maor, VP of Customer Success at OpenGov10/18/2017
    27:25
  23. 31.
    Ep 15 - Matt Edwards, VP of Customer Success At Alation09/28/2017
    24:46
  24. 32.
    Ep 14 - Thomas Enochs, VP of Customer Success at Heptio09/14/2017
    50:24
  25. 33.
    Ep 13 - David Verhaag, VP of Client Experience at Degreed08/31/2017
    39:21
  26. 34.
    Ep 12 - Irene Lefton, VP of Customer Success at Medigram08/18/2017
    47:00
  27. 35.
    Ep 11 - Steve Schwartz, Sr. Director of CS at FreeWire Technologies08/03/2017
    35:25
  28. 36.
    Ep 10 - Kristen Hayer with a Summer Update07/10/2017
    1:20
  29. 37.
    Ep 9 - Tom Lipscomb, VP of Customer Success at Datanyze05/19/2017
    42:47
  30. 38.
    Ep 8 - Lauren Costella, VP of CS at Medrio04/26/2017
    40:20
  31. 39.
    Ep 7 - Loni Sprat, Director of CS at Entelo03/27/2017
    44:45
  32. 40.
    Ep 6 - Mark Pecoraro, CS Executive - Part 203/09/2017
    30:30
  33. 41.
    Ep 5 - Mark Pecoraro, CS Executive02/10/2017
    44:06
  34. 42.
    Ep 4 - Doug Whitmire, Director of Sales & Customer Success at CoStar Group01/30/2017
    32:59
  35. 43.
    Ep 3 - Carey Wong, Director of CS at LearnUp12/23/2016
    40:56
  36. 44.
    Ep 2 - Jack Phillips & Victorina McAdam from PresenceLearning12/06/2016
    23:40
  37. 45.
    Ep 1 - Kim Oslob, VP of CS at Whisbi11/17/2016
    23:28

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