A Sherpa's Guide to Innovation

The Innovation Engine at Atrium Health

Are you looking to better understand and apply innovation theories, methods, and tools?

Do you need to think about your business or industry in a different way?

A. Teaser Trailer - Sherpas?
Trailer 7 min 34 sec

All Episodes

Ben & Jay have a memorable and inspiring conversation with Dr. Debbie Salas-Lopez, SVP of Community and Population Health at Northwell Health.  Beyond her formal role, she is a nationally recognized speaker and educator for women leaders in medicine, with a focus on healthcare disparities and equity in care, cultural awareness and language appropriate services, and the impact of social and economic factors on access to care.  Furthermore, Dr. Salas-Lopez has recently published a gripping memoir entitled "The Girl from The Bronx - A True Story of Struggle, Resiliency, and Courage", in collaboration with Dr. Llewellyn J. Cornelius. Daughter of Puerto Rican immigrants, she took an unexpected path to where she is today, learning - and teaching - many life lessons along the way.Where to find Dr. Salas-Lopez:TwitterInstagramLinkedIn@SherpaPod- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodnet - Support the show (https://healthpodcastnetwork.com/)

Sep 16

38 min

Patrick Mulvaney & Victor Armstrong have very different but very important roles in the increasingly critical area of mental health and wellness.  Patrick is Chef Owner at Mulvaney’s Building & Loan, a farm to fork restaurant in Sacramento, California. Victor is Director of the NC Division of Mental Health, Developmental Disabilities, Substance Abuse Services at the NC Department of Health and Human Services.  Both are passionate about suicide prevention and both, as you will soon learn, are great storytellers in this powerful episode.Patrick has spearheaded the I Got Your Back Project, an innovative pilot program focused on mental health in the restaurant industry.  Victor is a nationally recognized mental health leader and advocate, also known for his strong and effective social media presence, raising awareness and reducing stigma.Resources if you need help:If you need help now from anywhere, call 1-800-273-8255 or text 741741.If you need assistance in North Carolina, call the Hope 4 NC Crisis Counseling Services Hotline at 1-855-587-3463 (FIND) anytime day or night.Health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families throughout the state who are experiencing stress from being on the front lines of the state’s COVID-19 response can call The Hope4Healers Helpline (919-226-2002).All Things Twitter:Victor Armstrong (Easy Like Sunday Morning)I Got Your Back ProjectPatrick MulvaneyA Sherpa's Guide to InnovationBen TingeyJay GerhartSupport the show (https://healthpodcastnetwork.com/)

Sep 2

48 min

Ben and Jay celebrate A Sherpa's Guide to Innovation's "diamond" episode 75 with a real jewel, a woman who's on a mission to revolutionize wellness: Anniedi Essien - Chief Swagger Officer, CEO and Founder of Idem Spark.  Anniedi talks about her personal and professional transformation from seasoned strategy and innovation consultant to a bold new entrepreneur.  Get an inside view of a newly minted start-up - how she is adapting to a dynamic environment, bringing her unique blend of leadership development and well-being practices to healthcare consumers.  Stick around to the end for a discount code for Career Swagger services!All things Anniedi:Idem Spark websiteHer founder videoHer personal websiteLinkedInFacebookInstagramWalmart HealthBen, Jay and the Pod On Twitter:Ben TingeyJay GerhartA Sherpa's Guide to InnovationSupport the show (https://healthpodcastnetwork.com/)

Aug 19

33 min

Ben & Jay are delighted to welcome back two researchers and thought leaders from the Christensen Institute, Efosa Ojomo and Rich Alton, to discuss their recent paper “Avoiding The Prosperity Paradox: How to build economic resilience in a post-COVID world.” This paper is a follow-up to the 2019 book Efosa co-authored with Dr. Clayton Christensen and Karen Dillon, The Prosperity Paradox:  How Innovation Can Lift Nations Out of Poverty. It serves as a playbook, bringing this big idea of market-creating innovation to an actionable level.This episode covers questions such as:How do you build economic resiliency in a country so that it can deal with unexpected shocks like a global pandemic?How do you size a market that isn’t there?How do you spot the market that isn’t there?We also discuss how the lessons of The Prosperity Paradox can be applied in the United States, where despite being the most affluent country in the world, has significant economic disparities and development needs.Everyone’s home in the Twitterverse:The Christensen InstituteGlobal CCIEfosa OjomoRich AltonBen TingeyJay GerhartA Sherpa's Guide to InnovationHealth Podcast NetworkSupport the show (https://healthpodcastnetwork.com/)

Aug 5

44 min

Learn about the Lowe's Innovation Labs from Josh Shabtai, Senior Director of Ecosystem, and how they use narrative-driven principles to imagine, explore, test. and create the future for Lowe's customers through emerging and exponential technologies. In this episode, we hear from Josh about:his background in advertising and video games, including a Star Wars game!how he ended up leading one of three Innovation Labsa new program, Lowe's for Pros JobSight, which allows plumbers, electricians and other home professionals to consult virtually with customershow his team develops narratives with supporting prototype materials to help senior leaders envision the future@joshshabtai @LowesLabs @Lowes @LowesMedia@TheBenReport @SherpaPod @WillBehrmann- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 22

41 min

Ben and Jay welcome Steve Koch, co-founder and Senior Vice President at customer experience consultancy Cast & Hue.  Steve talks about his career transition from marketing and advertising to human-centered design, and the critical connection of customer experience to brand.  He discusses how to overcome barriers to employing human-centered design to enhance the healthcare experience and how Jobs To Be Done enhances design work at Cast & Hue.  In addition, Steve offers helpful advice for conducting virtual design work, and a preview of upcoming Cast & Hue research on telemedicine customer experience during COVID-19.Cast & Hue Research Report - Rebuilding Patient Volume in a Time of Fear & UncertaintyMckinsey & Company - The Business Value of DesignOn Twitter:Steve KochCast & HueBen TingeyJay GerhartA Sherpa's Guide to Innovation- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 1

39 min

This episode’s guest is Amy Bucher, PhD, Vice President of Behavior Change Design at Mad*Pow, a strategic design consultancy working with industry leaders to create social impact. Amy is an expert in motivational design, behavior change, health, and happiness, and how technology can support them. She previously worked at CVS Health and Johnson & Johnson, and recently released an exceptional book published by Rosenfeld Media entitled Engaged: Designing for Behavior Change, which is the subject of our conversation. We touch on, among many others:The self-determination theory of motivation and how designers and innovators can apply it to their workMotivational interviewing techniques that health providers can use to encourage behavior changeHow to incorporate behavior change principles in UX ad service design workHow the COM-B model can supplement JTBD analysisUse this 20% off Promo code through July 15, 2020: sherpapod0620 Order Engaged: Designing for Behavior Change here: https://rosenfeldmedia.com/books/engaged-designing-for-behavior-change/Read more about Amy's research on her blog: www.amybucherphd.comWe reference the Behaviour Change Wheel@amybphd @madpow @rosenfeldmedia @sherpapod @thebenreport - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jun 17

46 min

How might we move innovation forward in the Covid-19 era and beyond? If you're an innovator in healthcare, you need to connect with the Innovation Learning Network. This episode features members of the ILN Core Team: Christi Zuber - Executive Director, Cynthia Bazan - Events & Operations, and Tim Rawson - Growth & Insights. In the words of Zayna Khayat, PhD, "the ILN helps turbo-charge our innovation work." This fun-filled conversation features topics like:The purpose and impact of the Innovation Learning Network (think "curbside consults")How a member organization like ILN has adapted in the Covid-19 eraHow Covid-19 has acted as an accelerant to innovationTips for virtual meetingsThe future vision of the Innovation Learning NetworkAnd as we mentioned in the conversation, here's a link to a recent ILN Virtual Thursday:Pandora Forward Looking Cell: Foresight Planning for Unfolding Crisis Response | an ILN Virtual Thursdayhttps://drive.google.com/file/d/1f7k9Mx09Z2xngSrQX6EyHu2J-PDcpudF/view?usp=sharing @ILNmuse @czuber @cynbazwash @noswarAspen Labs  @hopelab@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jun 5

36 min

Catch the wave! Bermon Painter is the EY Innovation and Strategy Director at the Charlotte EY wavespace™. He has spent the past 20 years with a focus on product strategy, customer experience, user experience design, and enterprise application development across numerous industries. He frequently speaks at conferences and facilitates workshops around the world on digital transformation, product strategy, and leadership. Bermon is also the president of IxDA Charlotte, a non-profit aimed at evangelizing human-centered design methods and connecting the broader UX community. In this episode, Bermon shares his thoughts on the Job to Be Done of workshops, effective facilitation tips, how the EY wavespace™ is helping to foster an innovation community in Charlotte, and his roots in graphic design.@bermonpainter @ey_us @EYnews @ixdacharlotte@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation podcast is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

May 21

28 min

Sherpa Host Ben Tingey talks with two Sherpa's Guide to Innovation podcast vets and innovation pros,  David Phillips of Faster Glass and Eric Gorman of Wily LLC, about the rapid pivot to innovating virtually during COVID-19.  Hear about what's worked well (technical moderators!), what's challenged them (customer discovery/ethnography), and what might endure for facilitating innovation work once we can gather in-person again. Design Sprint BootcampOct 20-21, 2020Charlotte, NCWily was cited in Jake Knapp's new Remote Design Sprint Guide! Check it out here: https://www.thesprintbook.com/remote Tools referenced in the episode: dscoutMURALMiro@FasterGlass @wearewily @SherpaPod @TheBenReport- A Sherpa's Guide to Innovation podcast is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

May 6

40 min

It's another closet studio edition! For episode 67 we have the privilege of listening to the brilliant mind and disarming wit of our Innovation Gladiator, Dr. Jean Wright, as she reflects on her impending retirement and the things she's learned as the Chief Innovation Officer at Atrium Health, such as: Innovation is actually code for change managementHow she got her "Gladiator" nicknameAdvice to aspiring innovatorsHow to get back up after getting "thrown off the porch"The enduring impact of COVID-19 on the field of innovationThroughout the episode you'll hear some surprise tributes sprinkled into the conversation as we bid a fond farewell to our leader. Thank you, Jean, for your years of wise leadership, creativity, and generosity. @drjeanwright @thebenreport @SherpaPod @atriumhealth- A Sherpa's Guide to Innovation podcast is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Apr 22

45 min

Jason Rome of Skookum joins us on A Sherpa’s Guide to Innovation podcast again, this time talking about the common misconceptions and misapplications of design thinking. He pulls in his customer experience insights, just as he did on Episode 25, to explain how the value of design thinking is not found in the workshop event but in the subsequent iterations and execution of the work. Collected from years of human-centered design work with large organizations, Jason shares such nuggets of wisdom as: Balance desirability, feasibility, and viability.Fall in love with the right problem, not a solutionDesign for who people simply are, not who we wish they wereThe essence of strategy is choosing what not to doRespect the engineers!This episode is another closet studio edition as we grapple with the impact of the COVID-19 pandemic. With much of the nation now working remotely, Jason also shares some recommendations about remote work-life balance and how to conduct virtual workshops—topics he recently wrote about for Skookum’s blog. @Skookum @GlobalLogic@SherpaPod @AtriumHealth @theBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Apr 8

38 min

Ben & Jay come to you from their closets, reflecting on the sudden and dramatic changes occurring as a result of COVID-19.  They discuss working (and podcasting) at home, what COVID-19 might permanently change, and how constraints unleash innovation.Politico: Coronavirus Will Change the World Permanently. Here’s How.Magnet Theatre – Virtual Improv ShowsAtrium Health launches virtual hospital care at home for COVID-19 patientsCharlotte Latin raising funds to 3D print face shields for medical personnel@TheBenReport @JayGerhartSupport the show (https://healthpodcastnetwork.com/)

Mar 25

29 min

Ben & Jay welcome back Dr. Zayna Khayat, Future Strategist of SE Health to discuss their new book, The Future of Aging.  Zayna is also on the faculty of Singularity University and the Rothman School of Management. The Future of Aging is an exciting collaboration between SE Health and Idea Couture, a global strategic innovation and experience design firm.  As "a counter-argument to the common thinking and discourse around aging put forth in academia, business and popular culture", this book will appeal to many leaders, healthcare or otherwise, with a vested interest in serving older adults through products or services.  And it's thought-provoking, if not moving, at a personal level.Buy and review the book on AmazonFollow Zayna and her team on Twitter:  @ZaynaKhayat @SEFuturesFollow us on Twitter:  @SherpaPod @TheBenReport @JayGerhartAlso by Idea Couture:  The Futures of Health: Spaces Places of CareSupport the show (https://healthpodcastnetwork.com/)

Mar 11

31 min

Ben, Jay & Will geek out on a great but less well-known theory of Dr. Clayton M. Christensen - Interdependence and Modularity.  How do you develop a business model that fits your unique circumstances? From the first automobiles to light bulbs to Tesla and Electronic Medical Records, your Sherpas discuss a framework for product architecture and how to look at the dynamics of your industry value chain.  They even dare to talk about single payor health care systems... References:Michael Horn - Education, Disrupted (MIT Sloan Management Review)Ben Thompson, Stratechery - Netflix and the Conservation of Attractive ProfitsXealth - Digital Health at ScaleThe Innovator's Solution - Chapters 5 and 6Find us on Twitter: @TheBenReport @JayGerhart @WillBehrmannSupport the show (https://healthpodcastnetwork.com/)

Feb 26

35 min

Can you name an institution more welcoming and inclusive than a library? Probably not. In this episode, we learn from Seth Ervin, Chief Innovation Officer at the Charlotte Mecklenburg Library, about how he applies innovation principles to design the library experience of the future. Libraries are a critical social infrastructure (a phrase elucidated by Professor Eric Klinenberg in his exceptional book Palaces for the People) and Seth and his team believe the library can act as a platform of community change. How? - Exceptional service design and rapid prototyping of ideas like mobile libraries, makerspaces, coding labs, community media, and more that will impact data literacy, economic mobility, and social determinants of health. Seth is also an author! Check out his books here: keysofcandor.com @KeysofCandor @SethErvin @CMLibrary @SherpaPod @TheBenReportCNN – Americans went to the library more often than they went to the movies, poll finds. How did we meet Seth? Thanks to @wearewily for hosting the Design Sprint training with @jakekAnother innovative Library system: Calgary Central Library- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 12

33 min

Ben & Jay reflect on what Dr. Clay Christensen has meant to each of them, their experience meeting Clay and his wife, Christine, and a few parting thoughts in gratitude for this amazing man.memoriesofclay.comHow Will You Measure Your Life?The Clayton Christensen InstituteThe Forum for Growth and Innovation at Harvard Business SchoolSupport the show (https://healthpodcastnetwork.com/)

Jan 28

15 min

Ben and Jay open a new decade with an improvisational theatre, organizational learning, and human behavior rock star, Kelly Leonard.  Kelly is the Executive Director of Insights and Applied Improvisation at Second City Works, overseeing The Second Science Project with the Center for Decision Research at the University of Chicago’s Booth School of Business.  He’s the author of the critically acclaimed book “Yes, And”, a multiple TEDx speaker, and host of the podcast “Getting to Yes, And”.  Kelly talks about the connection between improv and innovation, improv and general business skills, improv and behavioral science, improv and caregiving.  You get the idea – the principles of improv are connected deeply to basic principles of functioning better as a human being.Twitter handles:  @KLsecondcity @JayGerhart @TheBenReport Subscribe/listen to "Getting to Yes, And" podcastBuy Kelly's book hereKelly's TEDx Talks:Learning Lesson Through Improv Embracing Your FailuresExploring The Idea of Strategic DiscomfortReferences:Caring Across Generations  @aijenpooSupport the show (https://healthpodcastnetwork.com/)

Jan 22

44 min

Fellow innovators, esteemed podcast listeners, ladies, and gentlemen – We enter 2020 grateful for the wonderful 2019 behind us. Join us (Jay & Ben) as we review and reflect on the brilliant guests and special moments of 2019, conduct an assessment of the hypothesized Jobs to Be Done of listening to the podcast, and preview some exciting episodes coming down the pike. Thanks for listening, and stay tuned for more in 2020!Support the show (https://healthpodcastnetwork.com/)

Jan 9

19 min

Ben & Jay close out 2019 with our good friends at the Christensen Institute.  In a thought-provoking conversation, Rich Alton, Director of Emerging Research at the Christensen Institute and Chandrasekar Iyer, visiting fellow of Emerging Research and consultant at Tata Consultancy Services delve into their recent paper The Race for Autonomous Ride-Hailing: Developing a Strategy for Success.  This is a great case study for applying the theory of disruptive innovation--why it's important to understand the categorization of innovations and how to predict success for new entrants and incumbents.Rich and Chandra also weigh in on Jay's December 2018 Medium post, "Elon, Clay & Disruption," as well as AI in the healthcare setting.  Get your gear ready for a robust disruptive innovation geek out session!Find everyone on the Twitters:@richalton@C_Iyer87@TCS@TCS_na@ChristensenInst@TheBenReport@JayGerhartShout Out to Exponent Podcast:@exponentfm@benthompson@jamesallworthShout Out to Our Health Podcast Network friends:@healthpodnet@NEJM@FrontiersHealth@BeckersHR@THTpodcast@peterjbirchSupport the show (https://healthpodcastnetwork.com/)

Dec 2019

43 min

Ben talks to pioneer practitioner, leader and researcher on innovation and human centered design, Christi Zuber.  Christi provides dynamic leadership to two progressive and collaborative innovation organizations – Aspen Labs and the Innovation Learning Network (ILN).  Hear about her career journey, bridging the gap between innovation research and practice,  her vision for the ILN, and who’s been inspiring her lately.Jean Liedtka: http://innovationstarterbox.bg/wp-content/uploads/2016/03/Liedtka-J.-Design-Thinking.pdfhttps://www.tandfonline.com/doi/abs/10.1080/15309576.2019.1657916Lisa Carlgren: https://www.researchgate.net/profile/Maria_Elmquist/publication/264428960_Design_Thinking_Exploring_Values_and_Effects_from_an_Innovation_Capability_Perspective/links/54189b2f0cf203f155adb2c2.pdfLegitimacy Theory and Human-Centered Design:  https://www.researchgate.net/profile/Maria_Elmquist/publication/274141871_Making_It_Happen_Legitimizing_Design_Thinking_in_Large_Organizations/links/576af2c008ae6e772780b656.pdfHelen Bevan:https://www.futurelearn.com/courses/school-for-change-agentsMicroclimates and Healthcare Innovation:https://pureportal.coventry.ac.uk/en/publications/learning-from-the-Support the show (https://healthpodcastnetwork.com/)

Dec 2019

43 min

Chris Elmore rolls into the Sherpa studio--Company Evangelist for AvidXchange, a fintech unicorn based in Charlotte, North Carolina, as well as author, teacher, speaker, father of four, and husband of 25 years.  Referring to someone as “one of a kind” can be kind of cliché, but Chris lives up to the billing.  He’s a dynamic and authentic purveyor of innovation and entrepreneurship wisdom.  Hear his perspectives on innovation, as well as the outlook for a blooming innovation and entrepreneurship ecosystem in Charlotte.  Can you hear his beard?  Listen closely . . .@thechriselmore @AvidXchange@SherpaPod @TheBenReportTheChrisElmore.comCreative Mornings Charlotte: Taming the Chaos in Your Life, by Chris ElmoreShout out to Stacy Cassio at the Pink Mentor Network- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodnet - Support the show (https://healthpodcastnetwork.com/)

Nov 2019

49 min

“Everyone is creative. Everyone is welcome.” Long-time friends and Charlotteans Matt Olin and Tim Miner are the co-founders of Charlotte is Creative, a not for profit organization that develops programs and initiatives designed to break the Charlotte mold and re-make it with creativity—into a city that draws people in, excites them, and inspires them to invest their financial, social, and creative capital. Learn about some of the unique ways Matt and Tim foster a culture of creativity in Charlotte, such as hosting CreativeMornings/Charlotte, H.U.G. Micro-grants, the Queen City Quiz Show, and their multimedia site The Biscuit. Listen to this episode and “don’t wait, create!”  @cltiscreative @cm_clt @mattolincreates @afewminertweaks @SherpaPod @TheBenReport - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Oct 2019

51 min

Benjamin Franklin said, “An investment in knowledge pays the best interest.” Learn more about the Jobs to Be Done for which we hire education throughout our lives by listening to this episode, the third in our series on innovation in higher education, with co-author Michael B. Horn of the recently released book Choosing College: How to Make Better Learning Decision Throughout Your Life.  Michael is the Chief Strategy Officer for the Entangled Group, an education technology studio, and a senior partner for Entangled Solutions, which offers innovation services to higher education institutions. He is also the co-founder of and a distinguished fellow at the Clayton Christensen Institute for Disruptive Innovation. An expert on disruptive innovation, online learning, blended learning, competency-based learning, and how to transform the education system into a student-centered one, Michael has authored several books including Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns with Clayton Christensen, and the Amazon-bestseller Blended: Using Disruptive Innovation to Improve Schools. He also co-hosts a podcast entitled Future U, in partnership with Jeff Selingo. Listen to this episode, and then go read his books!@michaelbhorn @EntangledSOL @EntangledGroup @christenseninst@SherpaPod @TheBenReport @JayGerhart- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @Healthpodnet  - Support the show (https://healthpodcastnetwork.com/)

Oct 2019

44 min

What does it look like when an organization has fully committed to human-centered design? It looks like this: https://www.healthdesignlab.com/ Learn from Robert Pugliese, Director of Innovation Design, and Dr. Kristy Shine, Director of Education and Research, about the Jefferson Health Design Lab, a creative space where people from different backgrounds come together to solve challenges and design a healthier future. In this engaging conversation, Kristy and Rob discuss how they gravitated to design, why and how they train physicians in human-centered design, and how they retrofitted an Airstream to become a social innovation tool that promotes conversations about healthy living in Philadelphia. Have a listen, then watch their fearless leader Dr. Bon Ku and the team on the TNT show “Chasing the Cure” with host Ann Curry. @JeffInnovation @kristyshines @RSPugliese@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Oct 2019

42 min

In the second segment of our super-sized “Bobcast”, uber-innovator and Jobs to Be Done expert Bob Moesta digs deeper into his recently released first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn.  The book isn’t just about the college decision--it encompasses life-long learning, whether it’s executive education, bootcamps, or on-line classes.  Since many parallels can be made between the higher education and health care industries, Ben & Jay also engage Bob about the struggles in making health care decisions and their similarities to education decisions. Having helped many companies develop thousands of products, Bob is now on a mission to help consumer be better consumers, in many aspects of their lives.  Whether its education or healthcare, if people can prepare themselves better by helping them understand their own context and the outcome they are seeking, they will choose better--making the implicit explicit. As you will come to realize, choosing the right learning experience is just a beginning for Bob’s work to enable people to make better choices.@bmoesta @michaelbhorn @ChristensenInstLearn more about Choosing College HEREPurchase a copy HERE Examples cited:@snhuprez - Paul LeBlanc, President of Southern New Hampshire University (@SNHU)Fullstack Academy @fullstack  K Health @KHealthInc  @JayGerhart @TheBenReport @SherpaPod- A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Sep 2019

37 min

Bob Moesta rejoins the podcast during the release of his first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn.  In Part 1, Bob and Jay put Ben in the hot seat, conducting a live Jobs to Be Done interview about Ben’s process of picking a graduate school.  This episode not only introduces Choosing College but also provides our listeners with another example of Bob’s renowned JTBD interview technique.  Hear the Master compile Ben’s story and identify which of the five higher education Jobs to be Done that Ben pursued.  As you listen to the interview, notice a few of the hallmarks of Bob’s technique:Adopt a beginner’s mindsetUnpack language to uncover intentBuild the story so that you as an interviewer can play it back to a high degree of accuracyStay tuned for Part 2 to hear more about Choosing College, as well as common themes between higher education and health care.@bmoesta @michaelbhorn @ChristensenInstLearn more about the book HEREPurchase your copy HERE  @JayGerhart @TheBenReport @SherpaPod- A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @healthpodnet - Support the show (https://healthpodcastnetwork.com/)

Sep 2019

46 min

“I have a problem liking too many things.” Learn from Dr. Nisarg Patel, a healthcare renaissance man, about his journey into the world of medicine. Unafraid to “dive into the deep end,” Dr. Patel is a scientist and researcher of computational cancer genomics, synthetic gene circuits for engineered probiotic therapeutics, CRISPR/Cas9-mediated bacterial genome engineering, as well as applying machine learning to health policy and economics. He also worked in venture capital at Bessemer Venture Partners in their Life Sciences division. While most medical students take classes and apply it to their clinical practice, Dr. Patel did that and then also founded Memora Health, a Y Combinator funded technology company providing HIPAA-compliant patient texting. He has also written about health policy, medicine, strategy, and economics for Slate Magazine, STAT, Huffington Post, and on Medium. In this episode, he shares his perspective on shopping for healthcare, the future of primary care, where healthtech works and doesn’t work, and how he fills his insatiable urge to write. Don’t be afraid to dive into the deep end with Dr. Nisarg Patel!@nxpatel https://www.memorahealth.com/ @Memora @SherpaPod @TheBenReport @annsomerswhWe highly recommend his articles on Medium: https://medium.com/@nxpatel- A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Sep 2019

41 min

What would it look like if Netflix was helping you stay healthy? Learn about how we can make health an inherent design feature in our everyday lives from Steve Downs, Chief Technology and Strategy Officer at the Robert Wood Johnson Foundation. In this, our 50th podcast episode, Steve paints a picture of a world intentionally designed to make it easier for individuals and communities to choose healthy behaviors. How do we get there? Listen and find out! We discuss behavior change theories, promoting a culture of health, persuading tech companies that health is a value expressed horizontally across product lines, and the three phases of Steve’s lunchtime routine.  @stephenjdowns @RWJF@SherpaPod @WillBehrmann @TheBenReporthttps://medium.com/@stephenjdownsPiano StairsDesigning Everyday Life to Be Healthier – Health Experience Design Conference 2019  - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Aug 2019

43 min

Episode 49 features Mike Biselli, a healthtech entrepreneur and community-building pioneer with a bold vision for reimagining healthcare. Learn about how Mike planted a flag in the ground and determined to create a built environment that would foster serendipitous collisions to catalyze innovation and transformational change. The result: Catalyst HTI, a 180,000 square-foot industry integrator campus designed to bring health-tech start-ups and established health care entities together under one roof, located in Denver, Colorado. Additionally, Lindsay Deneault shares her experience facilitating similar collisions at TMC Innovation Institute in Houston, Texas. This episode nearly melted the walls of our podcast studio, so drink up your 5-Hour Energy, kick back, and enjoy this animated conversation about the power of vision and collision!  @mikebiselli @CatalystHTI @LindsayDeneault @TMCInnovation @SherpaPod @TheBenReport @AtriumHealth  - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Aug 2019

38 min

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and assemble an inclusive workforce? Episode #48 - Part 2 features André Blackman and Touré McCluskey of Onboard Health, an organization dedicated to building a dynamic ecosystem of career acceleration opportunities to cultivate a powerful, inclusive workforce that is well equipped to solve some of our most pressing issues. When talented individuals who reflect the diverse fabric of our society build new ventures or have a seat the table of innovative companies, the solutions that come will inherently reflect the complex needs of our society. Listen and learn to build a more human company!@onboardhealth @mindofandre @touremccluskeyOnboard HealthThe Sustainable Future Blog"Why I Started Onboard Health"The Human Company Playbook & Manifesto@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 2019

29 min

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and design with cultural competency? Episode #48 Part 1 features Kinneil Coltman, Vice President and Chief Diversity Officer at Atrium Health; Elizabeth Watson, Manager of Innovation; and Ben Tingey, Manager of Innovation and, for this episode, in a hybrid role as host and guest.Listen and learn about how a large healthcare system champions diversity and inclusion, adapts services to meet culturally unique needs, includes cultural groups in the design process, and improves health outcomes and community trust as a result.@KinneilC @ElizCLT @TheBenReport @SherpaPod @AtriumHealthwearepeoplefirst.org- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 2019

33 min

Ben & Jay talk to Tom Schlegel, Chief Innovation Officer of Radio Flyer, the iconic 102-year old company that’s on a mission to bring smiles to kids of all ages.  During his 16 years at Radio Flyer, he has been a key leader in the evolution of the company from a steel wagon manufacturer to a customer-driven design and development powerhouse.  Tom talks about how he has employed Dr. Clay Christensen’s theories of disruptive innovation and Jobs to be Done to help Radio Flyer hold potential disruptors at bay and continue to develop products that create warm memories for kids of all ages.  It’s not just little red wagons anymore!  Innovators of all walks of life will enjoy hearing Tom’s journey from studying engineering and industrial design at Notre Dame to leading product development, sales and marketing at one of our country’s recognized best places to work. Check out this beautiful Emmy Award winning short film capturing the essence of the Radio Flyer purpose brand, and then learn about the history of Radio Flyer. @RadioFlyer @SherpaPod @JayGerhart @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 2019

40 min

Get ready to shift your mindset from scarcity to abundance in this episode of A Sherpa’s Guide to Innovation featuring Robin Glasco, co-founder and Managing Partner of Bambü Global Healthcare Advisors. Robin is a healthcare strategy and innovation dynamo, co-founding Bambü after serving as EIR with the Nason Group, Chief Innovation Officer of Blue Cross Blue Shield of Massachusetts, and an executive at Kaiser Permanente. She serves on several non-profit boards in the Boston area, and is passionate about disruptive innovation theory, advancing investment in high performing minority startups, and helping organizations fall in love with a problem, not a solution. Tune in and learn more Robin’s career, her new venture Bambü Global Healthcare Advisors, what the formula OO + NT = EOO means, why health equity is crucial for improving maternal health, and how a video about a shopping cart sparked her interest in innovation. “I’m telling you, Bannister, this girl is fun. F-U-N!”https://www.bambu.health@SherpaPod @BuffGirlRobin @bambuhealth @americantelemed @BostonHarborNow @CommunityServ @BUILDNational The IDEO shopping cart video- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNetSupport the show (https://healthpodcastnetwork.com/)

Jun 2019

47 min

For episode #45, it’s our privilege to welcome our Atrium Health colleague Dr. Zeev Neuwirth, Senior Medical Director of Population Health, to our podcast. Zeev is the author of the recently released book Reframing Healthcare: A Roadmap for Creating Disruptive Change and is the host of the Creating a New Healthcare podcast. This episode began in a different way. Typically, we speak into the microphones while seated. Our episode’s guest, Dr. Zeev Neuwirth, invited us to ditch the chairs, adjust the microphones upward, and stand for the episode recording. True to form, he reoriented and reframed our podcast experience. In this episode, Dr. Neuwirth will reorient your perspective so we can collectively reframe healthcare. Among many other things, you’ll learn about the launch of Zeev’s book and his articulation of the “Marketing Mindset,” the imperative for design thinking to become an industry competency, the many people who have influenced his thinking and writing, and what makes him dance in his pajamas. You’ll also witness an on-air induction into the #pinksocks tribe!Additionally, we have a special announcement for our listeners! All those who give us a rating and a review on iTunes, Spotify, or Stitcher before June 5th, 2019 will be entered into a raffle to win a free and signed copy of Dr. Neuwirth’s book. Once you submit the rating and review, let us know you did on Twitter using the hashtag #innovationengine. One rating = one raffle submission. So, if you provide a rating on all three sites you can get up to three raffle submissions!@SherpaPod @ZeevNeuwirth @JayGerhart @TheBenReport @AtriumHealth - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

May 2019

57 min

Episode #44 features a man we admire from an organization we admire: Todd Dunn, Director of Innovation at Intermountain Healthcare.  This inspiring innovator, compelling storyteller and self-described family man shares his go-to list of innovation books, lifelong principles that influence his learning, why empathy should be at the heart of healthcare, and the three C’s of design disease. He’s also a big fan of Clay Christensen’s theories and contributed to the writing of Competing Against Luck: The Story of Innovation and Consumer Choice, co-authored by Clay Christensen, Karen Dillon, David S. Duncan, and Taddy Hall. If your desired progress is to learn about how a world-class healthcare leader designs for people, then this episode is for you!@SherpaPod @TToddDunn @Intermountain #pinksocksWhat We Learned from a Watch and a Question7 Deadly Startup Sins3 Cs of Design DiseaseLucky Iron Fish- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -  Support the show (https://healthpodcastnetwork.com/)

May 2019

45 min

Episode 43 features perspectives from Atrium Health teammates who attended the 10th anniversary Health Datapalooza conference on March 27-28 in Washington, DC. Hosted by AcademyHealth, Health Datapalooza brings together a diverse group of healthcare leaders, policymakers, entrepreneurs, and data analysts to discuss collaboration opportunities at the intersection of policy, data, and innovation. A sponsor at this year’s event, Atrium Health also sponsored the attendance of several Charlotte-area patients who were able to contribute their insights to the national conversation on how to harness the power of data to improve the health of our country. Our very own Dr. Rasu Shrestha, EVP and Chief Strategy Officer, kicks off our interviews. You’ll also hear some new voices, including Dr. Ed Kim, Chair of the Department of Solid Tumor Oncology at Levine Cancer Institute; Jason Schneider, Senior Director of Corporate Communications; and Allyson Cochran, Senior Clinical Data Manager for the Carolinas Center for Surgical Outcomes Science. Tune in and . . . #pinksocks! @hdpalooza @AcademyHealth @RasuShrestha @AtriumHealth @LevineCancer @EdKimMDLCI ‏ @theNCI @CancerResrch @ASCO@JSchneide12 Atrium Health Datapalooza site. Learn about the Pink Socks movement.  - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Apr 2019

45 min

Ben & Jay have the unique pleasure of speaking with Karen Dillon, NYT best-selling author and former editor of the Harvard Business Review, about her being in “the front seat of the Clay Christensen experience” through years of collaboration with Clay and some of their incredible colleagues.  Karen may refer to herself as “semi-retired”, but she sounds pretty busy and is having great impact on the world as a co-author of The Prosperity Paradox with Clay and Efosa Ojomo (featured in Episode 40), and as Editorial Director of BanyanGlobal Family Business Advisors.  In addition to talking about The Prosperity Paradox, Karen provides a master class on writing, reflects on her collaboration with Clay and James Allworth on How Will You Measure Your Life, and what it was like to work with Bob Moesta on Competing Against Luck.  Take a “time dash” with the Sherpas and Karen to hear how Clay’s theories have evolved – and how they can impact an individual on a personal basis.@KarDillon #ProsperityParadox @CompetingvsLuck #HowWillYouMeasureYourLife@claychristensen @jamesallworth @EfosaOjomo @bmoestaStick around past the closing music for an outtake on how Twitter fulfills a Job to be Done for Karen and Jay.Medium - Why I Hired Twitter - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Apr 2019

41 min

Yeehaw! The Sherpas of the southeast went to SXSW in Austin, TX and lived to tell the tale. Listen to Lindsay, Jay, Sally, and Ben recap the sessions they attended, their tried and true success strategies for navigating SXSW, some of the overarching conference themes, the piles of delicious food they sampled, and the applications to innovation and healthcare they uncovered. You’ll learn that SXSW offers a Texas-sized assortment of innovation learning opportunities for any industry. You’ll also share Ben’s joy in his new favorite breakfast spot, Sally’s renewed passion for movie-going, and what put Jay and Lindsay into a dairy-related coma. If you haven’t been to SXSW yet, GO! If you have, GO AGAIN! Either way, check out this episode and enjoy the “South By” experience. @SXSW #SXSW #SXSW2019 @VisitAustinTX #innovationengine @healergizing #pinksocks @SherpaPod @LindsayDeneault @JayGerhart @TheBenReport @Robertos_Tank - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Mar 2019

46 min

Ben & Jay are honored to speak with Efosa Ojomo, Global Prosperity Lead at Clayton Christensen Institute and co-author of The Prosperity Paradox with Dr. Clayton Christensen and Karen Dillon.  Efosa talks about how he came to think that business might be the answer for developing countries, why not all innovations are created equal, and why “pull” strategies can work better than “push” strategies for all stakeholders.  In addition, we discuss how The Prosperity Paradox can inspire and instruct social innovators close to home, even in generally prosperous geographies.@EfosaOjomo @GlobalCCI @christenseninst @HarvardHBS @HBS_Forum #ProsperityParadox@KarDillon @claychristensen@SherpaPod @TheBenReport @JayGerhart #InnovationEngine- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Mar 2019

44 min

"Ah, the HIMSS conference. . . If you don’t own it, it will own you.” Hear what else the Innovation Sherpas have to say about their recent trip down to the Sunshine State for the 2019 Health Information Management Systems Society (HIMSS) Conference in Orlando.  We have Dr. Jean Wright (Chief Innovation Officer), Emilie Pandullo (Investment Fund Director), and Michael Johnson (Director, Innovation) in the studio to relive their HIMSS experience. Among other things, they discuss the shift from patient engagement to patient activation, validated business models in population health, interoperability moving from a desire into a reality, genomics, and precision medicine. They also reveal the secret identity of one of the caped Champions of Health. If you want a recap of the conference or are considering attending in the future, this episode is calling out to you. #HIMSS2019 @SherpaPod @ghiafixer @drjeanwright #InnovationEngine#pinksocks https://www.himssconference.org/- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 2019

30 min

In this episode, we welcome Niyum Gandhi, Executive Vice President and Chief Population Health Officer at Mount Sinai, to discuss health system transformation, and how he tackles it in one of the most diverse cities in the world. Niyum shares the story behind his transition from Oliver Wyman to Mount Sinai, and the role key questions and visionary leaders took in making his leap. Hear Niyum talk about finding the leader who wasn’t afraid to be first to start the marathon of transforming a health system with a population health division to a population health management company that happens to own hospitals. He shares his insights on how we can shift from a health system designed to prevent death and treat illness to one designed to prevent illness and manage health. It starts with defining the problem differently. From there, we can design more creative and effective solutions. He’ll also share the importance of people in this transformation process. Ultimately our models are all about those we serve, and they are powered by those we work alongside.  Take a listen to one of the brightest minds in health care who is paving a way for a better future. You’ll be both impressed and inspired! @niyumgandhi @SherpaPod @annsomerswh @TheBenReport #InnovationEngine@OWHealthEditorLab100 Overview - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 2019

49 min

In this episode we welcome Dr. Rasu Shrestha to the Atrium Health family as our new EVP and Chief Strategy Officer. Formerly, Dr. Shrestha was Chief Innovation Officer at UPMC and EVP of UPMC Enterprises. Get to know this dynamic healthcare leader as he reflects on experiences and influences that have shaped his approach to leadership and innovation, and his exuberance as he anticipates guiding strategy for Atrium Health. He also gives a teaser for his upcoming HIMSS presentations, what #pinksocks means to him, and what he's been leading lately.  Ladies and gentlemen, we present to you Dr. Rasu Shrestha, innovation and strategy thought leader extraordinaire!@RasuShrestha @AtriumHealth @SherpaPod @TheBenReport  #innovationengine@HIMSS #HIMSS19 @UPMC @UPMCEnterprises #pinksocks @JohnCarreyrou #badblood  @TomFriedman @GavinNewsom @primantibros #primantibros - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 2019

30 min

Rebecca Fogg, Senior Research Fellow of the healthcare practice at the Christensen Institute, joins the Innovation Sherpas from across the pond to talk disruption, air ambulances, Jobs to Be Done, and why she switched from consumer financial services to research on healthcare business model innovation. Rebecca shares some of her finely tuned insights on why the healthcare industry is so difficult to disrupt, how she identifies and evaluates business models with disruptive potential, and what’s next on the horizon for her research. Check out her research and blog series on the Christensen Institute site, then prepare to be enlightened by her exceptional disruptive innovation analysis. If you’re sick and the doctor prescribed more disruptive innovation, this episode is the medicine! Read Health for Hire@RebFogg  @ChristensenInst  @SherpaPod @WillBehrmann @TheBenReport #innovationengine- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jan 2019

35 min

Our human-centered design Sherpas Elizabeth Benfield Watson and Sally Baek are joined by a special guest, John Tartt, AVP of Enterprise Risk Management at Atrium Health, to talk about the Innovation Engine’s Catalyst Program.  Risk management may sound out of place in the world of innovation, but John is a great friend of our team and he’s a terrific example of how the mindset of human-centered design can grow in an organization when you properly plant and cultivate the seeds.  Hear about how the Catalyst Program, now in its fourth year, originally sprouted, and how it has grown and evolved.  Honorable mentions to Kaiser Permanente Innovation Consultancy and Intuit’s Innovation Lab for providing early inspiration to our team as we seek to build the environment for innovation at Atrium Health.@SherpaPod @TheBenReport @ElizCLT @Robertos_Tank #innovationengine@kpinnovation - A Sherpa's Guide to Innovation Podcast is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Jan 2019

29 min

Ben & Jay do a short recap of the last year of A Sherpa’s Guide to Innovation, highlighting some memorable moments.  We hope current listeners enjoy reliving the memories, and new listeners get a taste of what they’ve been missing.  You’ll hear from previous awesome guests Dr. Zayna Khayat, Bob Moesta, Derek van Bever, and David Phillips – plus Innovation Engine Sherpas Michael Johnson, Lindsay Deneault and Elizabeth Benfield Watson.  And you won’t want to miss the magic of Ben’s clever intros!@SherpaPod @TheBenReport @JayGerhart #Innovation EngineA Sherpa's Guide to Innovation is on Medium- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Dec 2018

20 min

There exists a hidden world of which the average consumer has no knowledge—the world of design and innovation that crafts nearly everything we see and use. Join Design Strategist Lee Fain as he takes us on a storytelling adventure using Joseph Campbell's Hero’s Journey framework to a new world of creativity, design, prototyping, and customer discovery. Lee is co-head of design strategy at IdeaCouture, a global design and innovation consultancy. In this episode, Lee shares his wisdom on the business value of design, common design pitfalls, the power of physical artifacts to manifest the intangible, his original DOES framework, and the genuine joy he finds in the creative process. And don’t leave the theater too soon—there’s a BONUS portion after the outro music that you won’t want to miss!@_leefain @IdeaCouture @Cognizant @SCADdotedu @jcf_org @SherpaPod @theBenReport #InnovationEngine- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Dec 2018

46 min

Your disruptive innovation Sherpas are back to discuss how the theory may be playing out in healthcare.  Will Behrmann, Jay Gerhart and Ann Somers Hogg cover a lot of ground on the complex and ever-changing healthcare landscape.  Is disruption truly occurring?  Why does it matter? Do we really want it to occur?  What will it look like?  Weighty questions indeed.  CVS/Aetna, primary care disruptors, health care system talent joining large tech companies, personalized care moving into the home…and Ben performs some Shakespeare.@SherpaPod @WillBehrmann @JayGerhart @annsomerswh @TheBenReport #InnovationEngineHealthcare Innovation: Don't throw the baby out with the bathwater. By Kenneth Kaufman and Eugene Woods - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Nov 2018

37 min

Two great conferences – two Innovation Engine Sherpas facing off to extol their virtues!  Ann Somers Hogg and Will Behrmann each recently attended a stellar innovation conference and share their experiences via a good-natured duel, making the case for why YOU should attend the conference they attended next year. Which conference wins our Sherpa Showdown? Will it be the Impact 2018 conference hosted by Innovation Leader or the Fast Company Innovation Festival? What’s the Job to Be Done of attending a conference, and which of the many conferences should healthcare innovators select? Listen and find out, then add it to your list of conferences to attend next year!@FastCompany @InnoLead #FCFestival@SherpaPod @WillBehrmann @annsomerswh @TheBenReport #Innovation Enginehttps://tamsenwebster.com/ @tamadear@barre3 #barre3- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Nov 2018

38 min

Jay takes the show on the road for the Innovation Learning Network’s InPerson Meeting (absolutely not a conference) in Sacramento, California, hosted by The Shop at VSP.  He first talks on-site with ILN Executive Director Chris McCarthy and Christine Folck, Manager & Leader of Operational Strategy at VSP Global to set the stage for the meeting.  Then he talks with Jay Sales, Co-Director, VSP Global and Keynote Speaker Chef Patrick Mulvaney about the local mental health issue that ILNers rolled up their sleeves to address.  Once safely home and free of jet lag, Jay joins Ben in the Sherpa studio to recap this unique event that has hopefully left its mark on Sacramento in a big, meaningful way.Twitter:  @ILNmuse #ILN18 @VSPVisionCare @McCarthyChris @ChangeAsUsual @soupsales @MulvaneysBL @JayGerhart @TheBenReport #InnovationEngine https://www.iln.org/cpages/homehttps://vspglobal.com/cms/about-us/innovation.htmlBe inspired by Liz Salmi:https://thelizarmy.com/Twitter: @TheLizArmyWhat’s that pink sock reference all about?  https://pinksocks.life/Twitter:  #pinksocks Support the show (https://healthpodcastnetwork.com/)

Oct 2018

41 min

Ben & Jay have a memorable and inspiring conversation with Dr. Debbie Salas-Lopez, SVP of Community and Population Health at Northwell Health.  Beyond her formal role, she is a nationally recognized speaker and educator for women leaders in medicine, with a focus on healthcare disparities and equity in care, cultural awareness and language appropriate services, and the impact of social and economic factors on access to care.  Furthermore, Dr. Salas-Lopez has recently published a gripping memoir entitled "The Girl from The Bronx - A True Story of Struggle, Resiliency, and Courage", in collaboration with Dr. Llewellyn J. Cornelius. Daughter of Puerto Rican immigrants, she took an unexpected path to where she is today, learning - and teaching - many life lessons along the way.Where to find Dr. Salas-Lopez:TwitterInstagramLinkedIn@SherpaPod- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodnet - Support the show (https://healthpodcastnetwork.com/)

Sep 16

38 min

Patrick Mulvaney & Victor Armstrong have very different but very important roles in the increasingly critical area of mental health and wellness.  Patrick is Chef Owner at Mulvaney’s Building & Loan, a farm to fork restaurant in Sacramento, California. Victor is Director of the NC Division of Mental Health, Developmental Disabilities, Substance Abuse Services at the NC Department of Health and Human Services.  Both are passionate about suicide prevention and both, as you will soon learn, are great storytellers in this powerful episode.Patrick has spearheaded the I Got Your Back Project, an innovative pilot program focused on mental health in the restaurant industry.  Victor is a nationally recognized mental health leader and advocate, also known for his strong and effective social media presence, raising awareness and reducing stigma.Resources if you need help:If you need help now from anywhere, call 1-800-273-8255 or text 741741.If you need assistance in North Carolina, call the Hope 4 NC Crisis Counseling Services Hotline at 1-855-587-3463 (FIND) anytime day or night.Health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families throughout the state who are experiencing stress from being on the front lines of the state’s COVID-19 response can call The Hope4Healers Helpline (919-226-2002).All Things Twitter:Victor Armstrong (Easy Like Sunday Morning)I Got Your Back ProjectPatrick MulvaneyA Sherpa's Guide to InnovationBen TingeyJay GerhartSupport the show (https://healthpodcastnetwork.com/)

Sep 2

48 min

Ben and Jay celebrate A Sherpa's Guide to Innovation's "diamond" episode 75 with a real jewel, a woman who's on a mission to revolutionize wellness: Anniedi Essien - Chief Swagger Officer, CEO and Founder of Idem Spark.  Anniedi talks about her personal and professional transformation from seasoned strategy and innovation consultant to a bold new entrepreneur.  Get an inside view of a newly minted start-up - how she is adapting to a dynamic environment, bringing her unique blend of leadership development and well-being practices to healthcare consumers.  Stick around to the end for a discount code for Career Swagger services!All things Anniedi:Idem Spark websiteHer founder videoHer personal websiteLinkedInFacebookInstagramWalmart HealthBen, Jay and the Pod On Twitter:Ben TingeyJay GerhartA Sherpa's Guide to InnovationSupport the show (https://healthpodcastnetwork.com/)

Aug 19

33 min

Ben & Jay are delighted to welcome back two researchers and thought leaders from the Christensen Institute, Efosa Ojomo and Rich Alton, to discuss their recent paper “Avoiding The Prosperity Paradox: How to build economic resilience in a post-COVID world.” This paper is a follow-up to the 2019 book Efosa co-authored with Dr. Clayton Christensen and Karen Dillon, The Prosperity Paradox:  How Innovation Can Lift Nations Out of Poverty. It serves as a playbook, bringing this big idea of market-creating innovation to an actionable level.This episode covers questions such as:How do you build economic resiliency in a country so that it can deal with unexpected shocks like a global pandemic?How do you size a market that isn’t there?How do you spot the market that isn’t there?We also discuss how the lessons of The Prosperity Paradox can be applied in the United States, where despite being the most affluent country in the world, has significant economic disparities and development needs.Everyone’s home in the Twitterverse:The Christensen InstituteGlobal CCIEfosa OjomoRich AltonBen TingeyJay GerhartA Sherpa's Guide to InnovationHealth Podcast NetworkSupport the show (https://healthpodcastnetwork.com/)

Aug 5

44 min

Learn about the Lowe's Innovation Labs from Josh Shabtai, Senior Director of Ecosystem, and how they use narrative-driven principles to imagine, explore, test. and create the future for Lowe's customers through emerging and exponential technologies. In this episode, we hear from Josh about:his background in advertising and video games, including a Star Wars game!how he ended up leading one of three Innovation Labsa new program, Lowe's for Pros JobSight, which allows plumbers, electricians and other home professionals to consult virtually with customershow his team develops narratives with supporting prototype materials to help senior leaders envision the future@joshshabtai @LowesLabs @Lowes @LowesMedia@TheBenReport @SherpaPod @WillBehrmann- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 22

41 min

Ben and Jay welcome Steve Koch, co-founder and Senior Vice President at customer experience consultancy Cast & Hue.  Steve talks about his career transition from marketing and advertising to human-centered design, and the critical connection of customer experience to brand.  He discusses how to overcome barriers to employing human-centered design to enhance the healthcare experience and how Jobs To Be Done enhances design work at Cast & Hue.  In addition, Steve offers helpful advice for conducting virtual design work, and a preview of upcoming Cast & Hue research on telemedicine customer experience during COVID-19.Cast & Hue Research Report - Rebuilding Patient Volume in a Time of Fear & UncertaintyMckinsey & Company - The Business Value of DesignOn Twitter:Steve KochCast & HueBen TingeyJay GerhartA Sherpa's Guide to Innovation- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 1

39 min

This episode’s guest is Amy Bucher, PhD, Vice President of Behavior Change Design at Mad*Pow, a strategic design consultancy working with industry leaders to create social impact. Amy is an expert in motivational design, behavior change, health, and happiness, and how technology can support them. She previously worked at CVS Health and Johnson & Johnson, and recently released an exceptional book published by Rosenfeld Media entitled Engaged: Designing for Behavior Change, which is the subject of our conversation. We touch on, among many others:The self-determination theory of motivation and how designers and innovators can apply it to their workMotivational interviewing techniques that health providers can use to encourage behavior changeHow to incorporate behavior change principles in UX ad service design workHow the COM-B model can supplement JTBD analysisUse this 20% off Promo code through July 15, 2020: sherpapod0620 Order Engaged: Designing for Behavior Change here: https://rosenfeldmedia.com/books/engaged-designing-for-behavior-change/Read more about Amy's research on her blog: www.amybucherphd.comWe reference the Behaviour Change Wheel@amybphd @madpow @rosenfeldmedia @sherpapod @thebenreport - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jun 17

46 min

How might we move innovation forward in the Covid-19 era and beyond? If you're an innovator in healthcare, you need to connect with the Innovation Learning Network. This episode features members of the ILN Core Team: Christi Zuber - Executive Director, Cynthia Bazan - Events & Operations, and Tim Rawson - Growth & Insights. In the words of Zayna Khayat, PhD, "the ILN helps turbo-charge our innovation work." This fun-filled conversation features topics like:The purpose and impact of the Innovation Learning Network (think "curbside consults")How a member organization like ILN has adapted in the Covid-19 eraHow Covid-19 has acted as an accelerant to innovationTips for virtual meetingsThe future vision of the Innovation Learning NetworkAnd as we mentioned in the conversation, here's a link to a recent ILN Virtual Thursday:Pandora Forward Looking Cell: Foresight Planning for Unfolding Crisis Response | an ILN Virtual Thursdayhttps://drive.google.com/file/d/1f7k9Mx09Z2xngSrQX6EyHu2J-PDcpudF/view?usp=sharing @ILNmuse @czuber @cynbazwash @noswarAspen Labs  @hopelab@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jun 5

36 min

Catch the wave! Bermon Painter is the EY Innovation and Strategy Director at the Charlotte EY wavespace™. He has spent the past 20 years with a focus on product strategy, customer experience, user experience design, and enterprise application development across numerous industries. He frequently speaks at conferences and facilitates workshops around the world on digital transformation, product strategy, and leadership. Bermon is also the president of IxDA Charlotte, a non-profit aimed at evangelizing human-centered design methods and connecting the broader UX community. In this episode, Bermon shares his thoughts on the Job to Be Done of workshops, effective facilitation tips, how the EY wavespace™ is helping to foster an innovation community in Charlotte, and his roots in graphic design.@bermonpainter @ey_us @EYnews @ixdacharlotte@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation podcast is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

May 21

28 min

Sherpa Host Ben Tingey talks with two Sherpa's Guide to Innovation podcast vets and innovation pros,  David Phillips of Faster Glass and Eric Gorman of Wily LLC, about the rapid pivot to innovating virtually during COVID-19.  Hear about what's worked well (technical moderators!), what's challenged them (customer discovery/ethnography), and what might endure for facilitating innovation work once we can gather in-person again. Design Sprint BootcampOct 20-21, 2020Charlotte, NCWily was cited in Jake Knapp's new Remote Design Sprint Guide! Check it out here: https://www.thesprintbook.com/remote Tools referenced in the episode: dscoutMURALMiro@FasterGlass @wearewily @SherpaPod @TheBenReport- A Sherpa's Guide to Innovation podcast is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

May 6

40 min

It's another closet studio edition! For episode 67 we have the privilege of listening to the brilliant mind and disarming wit of our Innovation Gladiator, Dr. Jean Wright, as she reflects on her impending retirement and the things she's learned as the Chief Innovation Officer at Atrium Health, such as: Innovation is actually code for change managementHow she got her "Gladiator" nicknameAdvice to aspiring innovatorsHow to get back up after getting "thrown off the porch"The enduring impact of COVID-19 on the field of innovationThroughout the episode you'll hear some surprise tributes sprinkled into the conversation as we bid a fond farewell to our leader. Thank you, Jean, for your years of wise leadership, creativity, and generosity. @drjeanwright @thebenreport @SherpaPod @atriumhealth- A Sherpa's Guide to Innovation podcast is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Apr 22

45 min

Jason Rome of Skookum joins us on A Sherpa’s Guide to Innovation podcast again, this time talking about the common misconceptions and misapplications of design thinking. He pulls in his customer experience insights, just as he did on Episode 25, to explain how the value of design thinking is not found in the workshop event but in the subsequent iterations and execution of the work. Collected from years of human-centered design work with large organizations, Jason shares such nuggets of wisdom as: Balance desirability, feasibility, and viability.Fall in love with the right problem, not a solutionDesign for who people simply are, not who we wish they wereThe essence of strategy is choosing what not to doRespect the engineers!This episode is another closet studio edition as we grapple with the impact of the COVID-19 pandemic. With much of the nation now working remotely, Jason also shares some recommendations about remote work-life balance and how to conduct virtual workshops—topics he recently wrote about for Skookum’s blog. @Skookum @GlobalLogic@SherpaPod @AtriumHealth @theBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Apr 8

38 min

Ben & Jay come to you from their closets, reflecting on the sudden and dramatic changes occurring as a result of COVID-19.  They discuss working (and podcasting) at home, what COVID-19 might permanently change, and how constraints unleash innovation.Politico: Coronavirus Will Change the World Permanently. Here’s How.Magnet Theatre – Virtual Improv ShowsAtrium Health launches virtual hospital care at home for COVID-19 patientsCharlotte Latin raising funds to 3D print face shields for medical personnel@TheBenReport @JayGerhartSupport the show (https://healthpodcastnetwork.com/)

Mar 25

29 min

Ben & Jay welcome back Dr. Zayna Khayat, Future Strategist of SE Health to discuss their new book, The Future of Aging.  Zayna is also on the faculty of Singularity University and the Rothman School of Management. The Future of Aging is an exciting collaboration between SE Health and Idea Couture, a global strategic innovation and experience design firm.  As "a counter-argument to the common thinking and discourse around aging put forth in academia, business and popular culture", this book will appeal to many leaders, healthcare or otherwise, with a vested interest in serving older adults through products or services.  And it's thought-provoking, if not moving, at a personal level.Buy and review the book on AmazonFollow Zayna and her team on Twitter:  @ZaynaKhayat @SEFuturesFollow us on Twitter:  @SherpaPod @TheBenReport @JayGerhartAlso by Idea Couture:  The Futures of Health: Spaces Places of CareSupport the show (https://healthpodcastnetwork.com/)

Mar 11

31 min

Ben, Jay & Will geek out on a great but less well-known theory of Dr. Clayton M. Christensen - Interdependence and Modularity.  How do you develop a business model that fits your unique circumstances? From the first automobiles to light bulbs to Tesla and Electronic Medical Records, your Sherpas discuss a framework for product architecture and how to look at the dynamics of your industry value chain.  They even dare to talk about single payor health care systems... References:Michael Horn - Education, Disrupted (MIT Sloan Management Review)Ben Thompson, Stratechery - Netflix and the Conservation of Attractive ProfitsXealth - Digital Health at ScaleThe Innovator's Solution - Chapters 5 and 6Find us on Twitter: @TheBenReport @JayGerhart @WillBehrmannSupport the show (https://healthpodcastnetwork.com/)

Feb 26

35 min

Can you name an institution more welcoming and inclusive than a library? Probably not. In this episode, we learn from Seth Ervin, Chief Innovation Officer at the Charlotte Mecklenburg Library, about how he applies innovation principles to design the library experience of the future. Libraries are a critical social infrastructure (a phrase elucidated by Professor Eric Klinenberg in his exceptional book Palaces for the People) and Seth and his team believe the library can act as a platform of community change. How? - Exceptional service design and rapid prototyping of ideas like mobile libraries, makerspaces, coding labs, community media, and more that will impact data literacy, economic mobility, and social determinants of health. Seth is also an author! Check out his books here: keysofcandor.com @KeysofCandor @SethErvin @CMLibrary @SherpaPod @TheBenReportCNN – Americans went to the library more often than they went to the movies, poll finds. How did we meet Seth? Thanks to @wearewily for hosting the Design Sprint training with @jakekAnother innovative Library system: Calgary Central Library- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 12

33 min

Ben & Jay reflect on what Dr. Clay Christensen has meant to each of them, their experience meeting Clay and his wife, Christine, and a few parting thoughts in gratitude for this amazing man.memoriesofclay.comHow Will You Measure Your Life?The Clayton Christensen InstituteThe Forum for Growth and Innovation at Harvard Business SchoolSupport the show (https://healthpodcastnetwork.com/)

Jan 28

15 min

Ben and Jay open a new decade with an improvisational theatre, organizational learning, and human behavior rock star, Kelly Leonard.  Kelly is the Executive Director of Insights and Applied Improvisation at Second City Works, overseeing The Second Science Project with the Center for Decision Research at the University of Chicago’s Booth School of Business.  He’s the author of the critically acclaimed book “Yes, And”, a multiple TEDx speaker, and host of the podcast “Getting to Yes, And”.  Kelly talks about the connection between improv and innovation, improv and general business skills, improv and behavioral science, improv and caregiving.  You get the idea – the principles of improv are connected deeply to basic principles of functioning better as a human being.Twitter handles:  @KLsecondcity @JayGerhart @TheBenReport Subscribe/listen to "Getting to Yes, And" podcastBuy Kelly's book hereKelly's TEDx Talks:Learning Lesson Through Improv Embracing Your FailuresExploring The Idea of Strategic DiscomfortReferences:Caring Across Generations  @aijenpooSupport the show (https://healthpodcastnetwork.com/)

Jan 22

44 min

Fellow innovators, esteemed podcast listeners, ladies, and gentlemen – We enter 2020 grateful for the wonderful 2019 behind us. Join us (Jay & Ben) as we review and reflect on the brilliant guests and special moments of 2019, conduct an assessment of the hypothesized Jobs to Be Done of listening to the podcast, and preview some exciting episodes coming down the pike. Thanks for listening, and stay tuned for more in 2020!Support the show (https://healthpodcastnetwork.com/)

Jan 9

19 min

Ben & Jay close out 2019 with our good friends at the Christensen Institute.  In a thought-provoking conversation, Rich Alton, Director of Emerging Research at the Christensen Institute and Chandrasekar Iyer, visiting fellow of Emerging Research and consultant at Tata Consultancy Services delve into their recent paper The Race for Autonomous Ride-Hailing: Developing a Strategy for Success.  This is a great case study for applying the theory of disruptive innovation--why it's important to understand the categorization of innovations and how to predict success for new entrants and incumbents.Rich and Chandra also weigh in on Jay's December 2018 Medium post, "Elon, Clay & Disruption," as well as AI in the healthcare setting.  Get your gear ready for a robust disruptive innovation geek out session!Find everyone on the Twitters:@richalton@C_Iyer87@TCS@TCS_na@ChristensenInst@TheBenReport@JayGerhartShout Out to Exponent Podcast:@exponentfm@benthompson@jamesallworthShout Out to Our Health Podcast Network friends:@healthpodnet@NEJM@FrontiersHealth@BeckersHR@THTpodcast@peterjbirchSupport the show (https://healthpodcastnetwork.com/)

Dec 2019

43 min

Ben talks to pioneer practitioner, leader and researcher on innovation and human centered design, Christi Zuber.  Christi provides dynamic leadership to two progressive and collaborative innovation organizations – Aspen Labs and the Innovation Learning Network (ILN).  Hear about her career journey, bridging the gap between innovation research and practice,  her vision for the ILN, and who’s been inspiring her lately.Jean Liedtka: http://innovationstarterbox.bg/wp-content/uploads/2016/03/Liedtka-J.-Design-Thinking.pdfhttps://www.tandfonline.com/doi/abs/10.1080/15309576.2019.1657916Lisa Carlgren: https://www.researchgate.net/profile/Maria_Elmquist/publication/264428960_Design_Thinking_Exploring_Values_and_Effects_from_an_Innovation_Capability_Perspective/links/54189b2f0cf203f155adb2c2.pdfLegitimacy Theory and Human-Centered Design:  https://www.researchgate.net/profile/Maria_Elmquist/publication/274141871_Making_It_Happen_Legitimizing_Design_Thinking_in_Large_Organizations/links/576af2c008ae6e772780b656.pdfHelen Bevan:https://www.futurelearn.com/courses/school-for-change-agentsMicroclimates and Healthcare Innovation:https://pureportal.coventry.ac.uk/en/publications/learning-from-the-Support the show (https://healthpodcastnetwork.com/)

Dec 2019

43 min

Chris Elmore rolls into the Sherpa studio--Company Evangelist for AvidXchange, a fintech unicorn based in Charlotte, North Carolina, as well as author, teacher, speaker, father of four, and husband of 25 years.  Referring to someone as “one of a kind” can be kind of cliché, but Chris lives up to the billing.  He’s a dynamic and authentic purveyor of innovation and entrepreneurship wisdom.  Hear his perspectives on innovation, as well as the outlook for a blooming innovation and entrepreneurship ecosystem in Charlotte.  Can you hear his beard?  Listen closely . . .@thechriselmore @AvidXchange@SherpaPod @TheBenReportTheChrisElmore.comCreative Mornings Charlotte: Taming the Chaos in Your Life, by Chris ElmoreShout out to Stacy Cassio at the Pink Mentor Network- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodnet - Support the show (https://healthpodcastnetwork.com/)

Nov 2019

49 min

“Everyone is creative. Everyone is welcome.” Long-time friends and Charlotteans Matt Olin and Tim Miner are the co-founders of Charlotte is Creative, a not for profit organization that develops programs and initiatives designed to break the Charlotte mold and re-make it with creativity—into a city that draws people in, excites them, and inspires them to invest their financial, social, and creative capital. Learn about some of the unique ways Matt and Tim foster a culture of creativity in Charlotte, such as hosting CreativeMornings/Charlotte, H.U.G. Micro-grants, the Queen City Quiz Show, and their multimedia site The Biscuit. Listen to this episode and “don’t wait, create!”  @cltiscreative @cm_clt @mattolincreates @afewminertweaks @SherpaPod @TheBenReport - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Oct 2019

51 min

Benjamin Franklin said, “An investment in knowledge pays the best interest.” Learn more about the Jobs to Be Done for which we hire education throughout our lives by listening to this episode, the third in our series on innovation in higher education, with co-author Michael B. Horn of the recently released book Choosing College: How to Make Better Learning Decision Throughout Your Life.  Michael is the Chief Strategy Officer for the Entangled Group, an education technology studio, and a senior partner for Entangled Solutions, which offers innovation services to higher education institutions. He is also the co-founder of and a distinguished fellow at the Clayton Christensen Institute for Disruptive Innovation. An expert on disruptive innovation, online learning, blended learning, competency-based learning, and how to transform the education system into a student-centered one, Michael has authored several books including Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns with Clayton Christensen, and the Amazon-bestseller Blended: Using Disruptive Innovation to Improve Schools. He also co-hosts a podcast entitled Future U, in partnership with Jeff Selingo. Listen to this episode, and then go read his books!@michaelbhorn @EntangledSOL @EntangledGroup @christenseninst@SherpaPod @TheBenReport @JayGerhart- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @Healthpodnet  - Support the show (https://healthpodcastnetwork.com/)

Oct 2019

44 min

What does it look like when an organization has fully committed to human-centered design? It looks like this: https://www.healthdesignlab.com/ Learn from Robert Pugliese, Director of Innovation Design, and Dr. Kristy Shine, Director of Education and Research, about the Jefferson Health Design Lab, a creative space where people from different backgrounds come together to solve challenges and design a healthier future. In this engaging conversation, Kristy and Rob discuss how they gravitated to design, why and how they train physicians in human-centered design, and how they retrofitted an Airstream to become a social innovation tool that promotes conversations about healthy living in Philadelphia. Have a listen, then watch their fearless leader Dr. Bon Ku and the team on the TNT show “Chasing the Cure” with host Ann Curry. @JeffInnovation @kristyshines @RSPugliese@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Oct 2019

42 min

In the second segment of our super-sized “Bobcast”, uber-innovator and Jobs to Be Done expert Bob Moesta digs deeper into his recently released first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn.  The book isn’t just about the college decision--it encompasses life-long learning, whether it’s executive education, bootcamps, or on-line classes.  Since many parallels can be made between the higher education and health care industries, Ben & Jay also engage Bob about the struggles in making health care decisions and their similarities to education decisions. Having helped many companies develop thousands of products, Bob is now on a mission to help consumer be better consumers, in many aspects of their lives.  Whether its education or healthcare, if people can prepare themselves better by helping them understand their own context and the outcome they are seeking, they will choose better--making the implicit explicit. As you will come to realize, choosing the right learning experience is just a beginning for Bob’s work to enable people to make better choices.@bmoesta @michaelbhorn @ChristensenInstLearn more about Choosing College HEREPurchase a copy HERE Examples cited:@snhuprez - Paul LeBlanc, President of Southern New Hampshire University (@SNHU)Fullstack Academy @fullstack  K Health @KHealthInc  @JayGerhart @TheBenReport @SherpaPod- A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Sep 2019

37 min

Bob Moesta rejoins the podcast during the release of his first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn.  In Part 1, Bob and Jay put Ben in the hot seat, conducting a live Jobs to Be Done interview about Ben’s process of picking a graduate school.  This episode not only introduces Choosing College but also provides our listeners with another example of Bob’s renowned JTBD interview technique.  Hear the Master compile Ben’s story and identify which of the five higher education Jobs to be Done that Ben pursued.  As you listen to the interview, notice a few of the hallmarks of Bob’s technique:Adopt a beginner’s mindsetUnpack language to uncover intentBuild the story so that you as an interviewer can play it back to a high degree of accuracyStay tuned for Part 2 to hear more about Choosing College, as well as common themes between higher education and health care.@bmoesta @michaelbhorn @ChristensenInstLearn more about the book HEREPurchase your copy HERE  @JayGerhart @TheBenReport @SherpaPod- A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @healthpodnet - Support the show (https://healthpodcastnetwork.com/)

Sep 2019

46 min

“I have a problem liking too many things.” Learn from Dr. Nisarg Patel, a healthcare renaissance man, about his journey into the world of medicine. Unafraid to “dive into the deep end,” Dr. Patel is a scientist and researcher of computational cancer genomics, synthetic gene circuits for engineered probiotic therapeutics, CRISPR/Cas9-mediated bacterial genome engineering, as well as applying machine learning to health policy and economics. He also worked in venture capital at Bessemer Venture Partners in their Life Sciences division. While most medical students take classes and apply it to their clinical practice, Dr. Patel did that and then also founded Memora Health, a Y Combinator funded technology company providing HIPAA-compliant patient texting. He has also written about health policy, medicine, strategy, and economics for Slate Magazine, STAT, Huffington Post, and on Medium. In this episode, he shares his perspective on shopping for healthcare, the future of primary care, where healthtech works and doesn’t work, and how he fills his insatiable urge to write. Don’t be afraid to dive into the deep end with Dr. Nisarg Patel!@nxpatel https://www.memorahealth.com/ @Memora @SherpaPod @TheBenReport @annsomerswhWe highly recommend his articles on Medium: https://medium.com/@nxpatel- A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Sep 2019

41 min

What would it look like if Netflix was helping you stay healthy? Learn about how we can make health an inherent design feature in our everyday lives from Steve Downs, Chief Technology and Strategy Officer at the Robert Wood Johnson Foundation. In this, our 50th podcast episode, Steve paints a picture of a world intentionally designed to make it easier for individuals and communities to choose healthy behaviors. How do we get there? Listen and find out! We discuss behavior change theories, promoting a culture of health, persuading tech companies that health is a value expressed horizontally across product lines, and the three phases of Steve’s lunchtime routine.  @stephenjdowns @RWJF@SherpaPod @WillBehrmann @TheBenReporthttps://medium.com/@stephenjdownsPiano StairsDesigning Everyday Life to Be Healthier – Health Experience Design Conference 2019  - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Aug 2019

43 min

Episode 49 features Mike Biselli, a healthtech entrepreneur and community-building pioneer with a bold vision for reimagining healthcare. Learn about how Mike planted a flag in the ground and determined to create a built environment that would foster serendipitous collisions to catalyze innovation and transformational change. The result: Catalyst HTI, a 180,000 square-foot industry integrator campus designed to bring health-tech start-ups and established health care entities together under one roof, located in Denver, Colorado. Additionally, Lindsay Deneault shares her experience facilitating similar collisions at TMC Innovation Institute in Houston, Texas. This episode nearly melted the walls of our podcast studio, so drink up your 5-Hour Energy, kick back, and enjoy this animated conversation about the power of vision and collision!  @mikebiselli @CatalystHTI @LindsayDeneault @TMCInnovation @SherpaPod @TheBenReport @AtriumHealth  - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Aug 2019

38 min

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and assemble an inclusive workforce? Episode #48 - Part 2 features André Blackman and Touré McCluskey of Onboard Health, an organization dedicated to building a dynamic ecosystem of career acceleration opportunities to cultivate a powerful, inclusive workforce that is well equipped to solve some of our most pressing issues. When talented individuals who reflect the diverse fabric of our society build new ventures or have a seat the table of innovative companies, the solutions that come will inherently reflect the complex needs of our society. Listen and learn to build a more human company!@onboardhealth @mindofandre @touremccluskeyOnboard HealthThe Sustainable Future Blog"Why I Started Onboard Health"The Human Company Playbook & Manifesto@SherpaPod @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 2019

29 min

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and design with cultural competency? Episode #48 Part 1 features Kinneil Coltman, Vice President and Chief Diversity Officer at Atrium Health; Elizabeth Watson, Manager of Innovation; and Ben Tingey, Manager of Innovation and, for this episode, in a hybrid role as host and guest.Listen and learn about how a large healthcare system champions diversity and inclusion, adapts services to meet culturally unique needs, includes cultural groups in the design process, and improves health outcomes and community trust as a result.@KinneilC @ElizCLT @TheBenReport @SherpaPod @AtriumHealthwearepeoplefirst.org- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 2019

33 min

Ben & Jay talk to Tom Schlegel, Chief Innovation Officer of Radio Flyer, the iconic 102-year old company that’s on a mission to bring smiles to kids of all ages.  During his 16 years at Radio Flyer, he has been a key leader in the evolution of the company from a steel wagon manufacturer to a customer-driven design and development powerhouse.  Tom talks about how he has employed Dr. Clay Christensen’s theories of disruptive innovation and Jobs to be Done to help Radio Flyer hold potential disruptors at bay and continue to develop products that create warm memories for kids of all ages.  It’s not just little red wagons anymore!  Innovators of all walks of life will enjoy hearing Tom’s journey from studying engineering and industrial design at Notre Dame to leading product development, sales and marketing at one of our country’s recognized best places to work. Check out this beautiful Emmy Award winning short film capturing the essence of the Radio Flyer purpose brand, and then learn about the history of Radio Flyer. @RadioFlyer @SherpaPod @JayGerhart @TheBenReport- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jul 2019

40 min

Get ready to shift your mindset from scarcity to abundance in this episode of A Sherpa’s Guide to Innovation featuring Robin Glasco, co-founder and Managing Partner of Bambü Global Healthcare Advisors. Robin is a healthcare strategy and innovation dynamo, co-founding Bambü after serving as EIR with the Nason Group, Chief Innovation Officer of Blue Cross Blue Shield of Massachusetts, and an executive at Kaiser Permanente. She serves on several non-profit boards in the Boston area, and is passionate about disruptive innovation theory, advancing investment in high performing minority startups, and helping organizations fall in love with a problem, not a solution. Tune in and learn more Robin’s career, her new venture Bambü Global Healthcare Advisors, what the formula OO + NT = EOO means, why health equity is crucial for improving maternal health, and how a video about a shopping cart sparked her interest in innovation. “I’m telling you, Bannister, this girl is fun. F-U-N!”https://www.bambu.health@SherpaPod @BuffGirlRobin @bambuhealth @americantelemed @BostonHarborNow @CommunityServ @BUILDNational The IDEO shopping cart video- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNetSupport the show (https://healthpodcastnetwork.com/)

Jun 2019

47 min

For episode #45, it’s our privilege to welcome our Atrium Health colleague Dr. Zeev Neuwirth, Senior Medical Director of Population Health, to our podcast. Zeev is the author of the recently released book Reframing Healthcare: A Roadmap for Creating Disruptive Change and is the host of the Creating a New Healthcare podcast. This episode began in a different way. Typically, we speak into the microphones while seated. Our episode’s guest, Dr. Zeev Neuwirth, invited us to ditch the chairs, adjust the microphones upward, and stand for the episode recording. True to form, he reoriented and reframed our podcast experience. In this episode, Dr. Neuwirth will reorient your perspective so we can collectively reframe healthcare. Among many other things, you’ll learn about the launch of Zeev’s book and his articulation of the “Marketing Mindset,” the imperative for design thinking to become an industry competency, the many people who have influenced his thinking and writing, and what makes him dance in his pajamas. You’ll also witness an on-air induction into the #pinksocks tribe!Additionally, we have a special announcement for our listeners! All those who give us a rating and a review on iTunes, Spotify, or Stitcher before June 5th, 2019 will be entered into a raffle to win a free and signed copy of Dr. Neuwirth’s book. Once you submit the rating and review, let us know you did on Twitter using the hashtag #innovationengine. One rating = one raffle submission. So, if you provide a rating on all three sites you can get up to three raffle submissions!@SherpaPod @ZeevNeuwirth @JayGerhart @TheBenReport @AtriumHealth - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

May 2019

57 min

Episode #44 features a man we admire from an organization we admire: Todd Dunn, Director of Innovation at Intermountain Healthcare.  This inspiring innovator, compelling storyteller and self-described family man shares his go-to list of innovation books, lifelong principles that influence his learning, why empathy should be at the heart of healthcare, and the three C’s of design disease. He’s also a big fan of Clay Christensen’s theories and contributed to the writing of Competing Against Luck: The Story of Innovation and Consumer Choice, co-authored by Clay Christensen, Karen Dillon, David S. Duncan, and Taddy Hall. If your desired progress is to learn about how a world-class healthcare leader designs for people, then this episode is for you!@SherpaPod @TToddDunn @Intermountain #pinksocksWhat We Learned from a Watch and a Question7 Deadly Startup Sins3 Cs of Design DiseaseLucky Iron Fish- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -  Support the show (https://healthpodcastnetwork.com/)

May 2019

45 min

Episode 43 features perspectives from Atrium Health teammates who attended the 10th anniversary Health Datapalooza conference on March 27-28 in Washington, DC. Hosted by AcademyHealth, Health Datapalooza brings together a diverse group of healthcare leaders, policymakers, entrepreneurs, and data analysts to discuss collaboration opportunities at the intersection of policy, data, and innovation. A sponsor at this year’s event, Atrium Health also sponsored the attendance of several Charlotte-area patients who were able to contribute their insights to the national conversation on how to harness the power of data to improve the health of our country. Our very own Dr. Rasu Shrestha, EVP and Chief Strategy Officer, kicks off our interviews. You’ll also hear some new voices, including Dr. Ed Kim, Chair of the Department of Solid Tumor Oncology at Levine Cancer Institute; Jason Schneider, Senior Director of Corporate Communications; and Allyson Cochran, Senior Clinical Data Manager for the Carolinas Center for Surgical Outcomes Science. Tune in and . . . #pinksocks! @hdpalooza @AcademyHealth @RasuShrestha @AtriumHealth @LevineCancer @EdKimMDLCI ‏ @theNCI @CancerResrch @ASCO@JSchneide12 Atrium Health Datapalooza site. Learn about the Pink Socks movement.  - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Apr 2019

45 min

Ben & Jay have the unique pleasure of speaking with Karen Dillon, NYT best-selling author and former editor of the Harvard Business Review, about her being in “the front seat of the Clay Christensen experience” through years of collaboration with Clay and some of their incredible colleagues.  Karen may refer to herself as “semi-retired”, but she sounds pretty busy and is having great impact on the world as a co-author of The Prosperity Paradox with Clay and Efosa Ojomo (featured in Episode 40), and as Editorial Director of BanyanGlobal Family Business Advisors.  In addition to talking about The Prosperity Paradox, Karen provides a master class on writing, reflects on her collaboration with Clay and James Allworth on How Will You Measure Your Life, and what it was like to work with Bob Moesta on Competing Against Luck.  Take a “time dash” with the Sherpas and Karen to hear how Clay’s theories have evolved – and how they can impact an individual on a personal basis.@KarDillon #ProsperityParadox @CompetingvsLuck #HowWillYouMeasureYourLife@claychristensen @jamesallworth @EfosaOjomo @bmoestaStick around past the closing music for an outtake on how Twitter fulfills a Job to be Done for Karen and Jay.Medium - Why I Hired Twitter - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Apr 2019

41 min

Yeehaw! The Sherpas of the southeast went to SXSW in Austin, TX and lived to tell the tale. Listen to Lindsay, Jay, Sally, and Ben recap the sessions they attended, their tried and true success strategies for navigating SXSW, some of the overarching conference themes, the piles of delicious food they sampled, and the applications to innovation and healthcare they uncovered. You’ll learn that SXSW offers a Texas-sized assortment of innovation learning opportunities for any industry. You’ll also share Ben’s joy in his new favorite breakfast spot, Sally’s renewed passion for movie-going, and what put Jay and Lindsay into a dairy-related coma. If you haven’t been to SXSW yet, GO! If you have, GO AGAIN! Either way, check out this episode and enjoy the “South By” experience. @SXSW #SXSW #SXSW2019 @VisitAustinTX #innovationengine @healergizing #pinksocks @SherpaPod @LindsayDeneault @JayGerhart @TheBenReport @Robertos_Tank - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Mar 2019

46 min

Ben & Jay are honored to speak with Efosa Ojomo, Global Prosperity Lead at Clayton Christensen Institute and co-author of The Prosperity Paradox with Dr. Clayton Christensen and Karen Dillon.  Efosa talks about how he came to think that business might be the answer for developing countries, why not all innovations are created equal, and why “pull” strategies can work better than “push” strategies for all stakeholders.  In addition, we discuss how The Prosperity Paradox can inspire and instruct social innovators close to home, even in generally prosperous geographies.@EfosaOjomo @GlobalCCI @christenseninst @HarvardHBS @HBS_Forum #ProsperityParadox@KarDillon @claychristensen@SherpaPod @TheBenReport @JayGerhart #InnovationEngine- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Mar 2019

44 min

"Ah, the HIMSS conference. . . If you don’t own it, it will own you.” Hear what else the Innovation Sherpas have to say about their recent trip down to the Sunshine State for the 2019 Health Information Management Systems Society (HIMSS) Conference in Orlando.  We have Dr. Jean Wright (Chief Innovation Officer), Emilie Pandullo (Investment Fund Director), and Michael Johnson (Director, Innovation) in the studio to relive their HIMSS experience. Among other things, they discuss the shift from patient engagement to patient activation, validated business models in population health, interoperability moving from a desire into a reality, genomics, and precision medicine. They also reveal the secret identity of one of the caped Champions of Health. If you want a recap of the conference or are considering attending in the future, this episode is calling out to you. #HIMSS2019 @SherpaPod @ghiafixer @drjeanwright #InnovationEngine#pinksocks https://www.himssconference.org/- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 2019

30 min

In this episode, we welcome Niyum Gandhi, Executive Vice President and Chief Population Health Officer at Mount Sinai, to discuss health system transformation, and how he tackles it in one of the most diverse cities in the world. Niyum shares the story behind his transition from Oliver Wyman to Mount Sinai, and the role key questions and visionary leaders took in making his leap. Hear Niyum talk about finding the leader who wasn’t afraid to be first to start the marathon of transforming a health system with a population health division to a population health management company that happens to own hospitals. He shares his insights on how we can shift from a health system designed to prevent death and treat illness to one designed to prevent illness and manage health. It starts with defining the problem differently. From there, we can design more creative and effective solutions. He’ll also share the importance of people in this transformation process. Ultimately our models are all about those we serve, and they are powered by those we work alongside.  Take a listen to one of the brightest minds in health care who is paving a way for a better future. You’ll be both impressed and inspired! @niyumgandhi @SherpaPod @annsomerswh @TheBenReport #InnovationEngine@OWHealthEditorLab100 Overview - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 2019

49 min

In this episode we welcome Dr. Rasu Shrestha to the Atrium Health family as our new EVP and Chief Strategy Officer. Formerly, Dr. Shrestha was Chief Innovation Officer at UPMC and EVP of UPMC Enterprises. Get to know this dynamic healthcare leader as he reflects on experiences and influences that have shaped his approach to leadership and innovation, and his exuberance as he anticipates guiding strategy for Atrium Health. He also gives a teaser for his upcoming HIMSS presentations, what #pinksocks means to him, and what he's been leading lately.  Ladies and gentlemen, we present to you Dr. Rasu Shrestha, innovation and strategy thought leader extraordinaire!@RasuShrestha @AtriumHealth @SherpaPod @TheBenReport  #innovationengine@HIMSS #HIMSS19 @UPMC @UPMCEnterprises #pinksocks @JohnCarreyrou #badblood  @TomFriedman @GavinNewsom @primantibros #primantibros - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Feb 2019

30 min

Rebecca Fogg, Senior Research Fellow of the healthcare practice at the Christensen Institute, joins the Innovation Sherpas from across the pond to talk disruption, air ambulances, Jobs to Be Done, and why she switched from consumer financial services to research on healthcare business model innovation. Rebecca shares some of her finely tuned insights on why the healthcare industry is so difficult to disrupt, how she identifies and evaluates business models with disruptive potential, and what’s next on the horizon for her research. Check out her research and blog series on the Christensen Institute site, then prepare to be enlightened by her exceptional disruptive innovation analysis. If you’re sick and the doctor prescribed more disruptive innovation, this episode is the medicine! Read Health for Hire@RebFogg  @ChristensenInst  @SherpaPod @WillBehrmann @TheBenReport #innovationengine- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Jan 2019

35 min

Our human-centered design Sherpas Elizabeth Benfield Watson and Sally Baek are joined by a special guest, John Tartt, AVP of Enterprise Risk Management at Atrium Health, to talk about the Innovation Engine’s Catalyst Program.  Risk management may sound out of place in the world of innovation, but John is a great friend of our team and he’s a terrific example of how the mindset of human-centered design can grow in an organization when you properly plant and cultivate the seeds.  Hear about how the Catalyst Program, now in its fourth year, originally sprouted, and how it has grown and evolved.  Honorable mentions to Kaiser Permanente Innovation Consultancy and Intuit’s Innovation Lab for providing early inspiration to our team as we seek to build the environment for innovation at Atrium Health.@SherpaPod @TheBenReport @ElizCLT @Robertos_Tank #innovationengine@kpinnovation - A Sherpa's Guide to Innovation Podcast is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Jan 2019

29 min

Ben & Jay do a short recap of the last year of A Sherpa’s Guide to Innovation, highlighting some memorable moments.  We hope current listeners enjoy reliving the memories, and new listeners get a taste of what they’ve been missing.  You’ll hear from previous awesome guests Dr. Zayna Khayat, Bob Moesta, Derek van Bever, and David Phillips – plus Innovation Engine Sherpas Michael Johnson, Lindsay Deneault and Elizabeth Benfield Watson.  And you won’t want to miss the magic of Ben’s clever intros!@SherpaPod @TheBenReport @JayGerhart #Innovation EngineA Sherpa's Guide to Innovation is on Medium- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Dec 2018

20 min

There exists a hidden world of which the average consumer has no knowledge—the world of design and innovation that crafts nearly everything we see and use. Join Design Strategist Lee Fain as he takes us on a storytelling adventure using Joseph Campbell's Hero’s Journey framework to a new world of creativity, design, prototyping, and customer discovery. Lee is co-head of design strategy at IdeaCouture, a global design and innovation consultancy. In this episode, Lee shares his wisdom on the business value of design, common design pitfalls, the power of physical artifacts to manifest the intangible, his original DOES framework, and the genuine joy he finds in the creative process. And don’t leave the theater too soon—there’s a BONUS portion after the outro music that you won’t want to miss!@_leefain @IdeaCouture @Cognizant @SCADdotedu @jcf_org @SherpaPod @theBenReport #InnovationEngine- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Dec 2018

46 min

Your disruptive innovation Sherpas are back to discuss how the theory may be playing out in healthcare.  Will Behrmann, Jay Gerhart and Ann Somers Hogg cover a lot of ground on the complex and ever-changing healthcare landscape.  Is disruption truly occurring?  Why does it matter? Do we really want it to occur?  What will it look like?  Weighty questions indeed.  CVS/Aetna, primary care disruptors, health care system talent joining large tech companies, personalized care moving into the home…and Ben performs some Shakespeare.@SherpaPod @WillBehrmann @JayGerhart @annsomerswh @TheBenReport #InnovationEngineHealthcare Innovation: Don't throw the baby out with the bathwater. By Kenneth Kaufman and Eugene Woods - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - Support the show (https://healthpodcastnetwork.com/)

Nov 2018

37 min

Two great conferences – two Innovation Engine Sherpas facing off to extol their virtues!  Ann Somers Hogg and Will Behrmann each recently attended a stellar innovation conference and share their experiences via a good-natured duel, making the case for why YOU should attend the conference they attended next year. Which conference wins our Sherpa Showdown? Will it be the Impact 2018 conference hosted by Innovation Leader or the Fast Company Innovation Festival? What’s the Job to Be Done of attending a conference, and which of the many conferences should healthcare innovators select? Listen and find out, then add it to your list of conferences to attend next year!@FastCompany @InnoLead #FCFestival@SherpaPod @WillBehrmann @annsomerswh @TheBenReport #Innovation Enginehttps://tamsenwebster.com/ @tamadear@barre3 #barre3- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -Support the show (https://healthpodcastnetwork.com/)

Nov 2018

38 min

Jay takes the show on the road for the Innovation Learning Network’s InPerson Meeting (absolutely not a conference) in Sacramento, California, hosted by The Shop at VSP.  He first talks on-site with ILN Executive Director Chris McCarthy and Christine Folck, Manager & Leader of Operational Strategy at VSP Global to set the stage for the meeting.  Then he talks with Jay Sales, Co-Director, VSP Global and Keynote Speaker Chef Patrick Mulvaney about the local mental health issue that ILNers rolled up their sleeves to address.  Once safely home and free of jet lag, Jay joins Ben in the Sherpa studio to recap this unique event that has hopefully left its mark on Sacramento in a big, meaningful way.Twitter:  @ILNmuse #ILN18 @VSPVisionCare @McCarthyChris @ChangeAsUsual @soupsales @MulvaneysBL @JayGerhart @TheBenReport #InnovationEngine https://www.iln.org/cpages/homehttps://vspglobal.com/cms/about-us/innovation.htmlBe inspired by Liz Salmi:https://thelizarmy.com/Twitter: @TheLizArmyWhat’s that pink sock reference all about?  https://pinksocks.life/Twitter:  #pinksocks Support the show (https://healthpodcastnetwork.com/)

Oct 2018

41 min

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