Dan Hill's EQ Spotlight

Dan Hill

Discussions with thought leaders about the importance of emotions in politics, culture and life Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

All Episodes

Today I talked to David Avrin about his new book Why Customers Leave (And How to Win Them Back) (Career Press, 2019). There are three central themes to this book: immediacy (customers want instant gratification), individuality (offer flexible, customized assistance) and humanity (show interest and concern for those you are assisting). Of them, as David Avrin notes in this pleasing, semi-rant of an interview, immediacy should be the easiest for companies to act on. Unfortunately, automation is paradoxically making immediacy often harder to achieve. Other ironies worth noting from Avrin’s perspective include: companies trying to head off negative off-line reviews with surveys that don’t bring about change; and front-line employees who can figure out quicker than their managers what could and should be improved on. If upgrades don’t happen, what’s the solution? Run an exercise where employees are encouraged to formulate plans on how a competitor could undercut the company they currently work for by making the changes they detect would be beneficial. That move—or threat--would get management’s attention if nothing else will! David Avrin is a highly popular speaker and consultant on the topics of the customer experience as well as on marketing. He’s a former CEO group leader and speaker for Vistage International. This is his third book, following It’s Not Who You Know, It’s Who Knows You and Visibility Marketing. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Dec 2

30 min 51 sec

Today I talked to Christine Kane about her book The Soul Sourced Entrepreneur: An Unconventional Success Plan for the Highly Creative, Secretly Sensitive & Wildly Ambitious (BenBella, 2020). Sick of the frequent images of entrepreneurs as machismo, take-no-prisoner, Rambo-like action figures? Look no farther than this episode, in which Christine Kane admits that bulimia was her first business mentor as she had to learn to deal with her 10-year battle with binging and purging to fit an idealistic body image that wasn’t rooted in reality. One demon conquered gave her the fortitude to, first, enter the music industry on her own terms, and then in turn help thousands of (often female) fans become entrepreneurs on their own terms by offering advice. In a phrase from Kane’s book, Soft is Hard because the “human” or soul part of business is at least as important as focusing on strategy. The soft part IS hard, and yet it allows you to stretch and grow as a person and businessperson alike. If ready for some authentic, honest perspective, Christine Kane is a natural choice. Christine Kane is the founder of Uplevel You, a multimillion-dollar business coaching company, which evolved from her 15-year career as a touring singer-songwriter with her own record label. Both businesses were built without any investors. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Nov 26

29 min 42 sec

Today I talked to April Rinne about her new book Flux: 8 Superpowers for Thriving in Constant Change (Berrett-Koehler, 2021) What’s your relationship to change? Do you embrace it, filled with hope for the future? Or are you somebody who’s more cautious, even worried about what change might portend? In this episode, April Rinne offers advice based on her 8 rules for navigating change more adroitly. Part of her advice has to do with slowing down, setting a sustainable pace to avoid burnout in ever more demanding careers. But there’s more. How may higher education change, including MBA programs, in a world where more of more of us will be part of the Gig Economy? And within companies, how can leaders create trust when inequality in pay between executives and rank-and-files members threaten even the possibility of a “we” identity? Listen in for Rinne’s unique perspective. April Rinne is one of the 50 leading female futurists in the world, a Young Global Leader at the World Economic Forum and a Fulbright Scholar. She’s also traveled to over 100 countries as part of having a front-row seat to a world in flux. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Nov 18

31 min 51 sec

Today I talked to Nika Kabiri about her new book Money off the Table: Decision Science and the Secret to Smarter Investing (Houndstooth Press, 2020). Adam Smith not only helped to create the field of economics; the guy was also a moral philosopher who readily accepted the role of emotions in decision-making. How surprised he might have been to discover that it took decades upon decades for the field to come back to accepting the role that emotions and biases play in decision-making! My guest this week, Nika Kabiri, has no such blind spot. She knows that the Confirmation Bias is among the most important factors to weigh in helping her clients. Along the way, this conversation takes in the movie The Big Short and Jerome Powell and what may lay ahead for the economy. Five types of investors are also discussed, from the more-is-better investor to the what-has-always-worked investor. Like not to be poor? This episode is therefore worth a listen. Nika Kabiri teaches Decision Science at the University of Washington, and is the founder and owner of Kabiri Consulting LLC, where she uses Decision Science to help businesses grow. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Nov 11

31 min 22 sec

Today I talked to Michele Wucker about her new book You Are What You Risk: The New Art and Science of Navigating an Uncertain World (Pegasus Books, 2021) Your risk fingerprint is a mixture of how personality traits, experiences, and social context have shaped how you approach risk and uncertainty in life. Also crucial is your risk empathy and the degree to which you are risk-savvy, both of which value reading your environment in analyzing the risk you and others face and how people are coping with unknowns. This episode explore risk in terms of a variety of situations and segments of the population. Are millennials risk-averse or risk savvy? Why are white male who are risk-takers people who tend to trust institutions and be anti-egalitarian? How should companies approach mergers and acquisitions when the two companies have very different risk cultures? And finally, which professions tend to be the most prone to over-confidence? In every case, “it depends” is a fair answer but by no means all that you will hear on these and other topics. Michele Wucker has been honored as a Young Global Leader of the World Economic Forum and a Guggenheim Fellow. Her third book, The Gray Rhino, inspired a popular TED talk and has influenced world markets, government policy and business strategies. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Nov 4

31 min 57 sec

Today I talked to Adam Kahane about his new book Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together (Berrett-Koehler, 2021). You’re helping South Africa make the transition from apartheid to democracy under Nelson Mandela. You’re helping end a half-century civil war in Columbia. You’re working with the First Nations in Canada. That’s a small part of the scope that Adam Kahane has been involved in over the recent decades. It’s meaningful, enlightened work that recognizes that the two typical modes of reaching “agreements” don’t yield optimal results. The vertical approach leads to rigidity and domination by ultimately shutting down dissent. The collegial, horizontal approach can lead to fragmentation and gridlock. What’s the new, third way forward? For Kahane, that means doing what Martin Luther King, Jr. did and looking for inspiration in the work of the German existential theologian Paul Tillich. Love offers unity, power the opportunity for self-realization, and justice looks to ensure that power bring equity for all. If ever you’ve had to work out disagreements to resolve a conflict, this episode is for you. Adam Kahane is the director of Reos Partners, an international social enterprise that helps people move forward together on their most important and intractable issues. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Oct 28

31 min 19 sec

Today I talked to Sue Unerman about her new book, co-authored with Kathryn Jacob and Mark Edwards,  Belonging: The Key to Transforming and Maintaining Diversity, Inclusions and Equality at Work (Bloomsbury, 2020). How is it that $8 billion a year gets thrown at diversity training and yet next-to-nothing changes? One person who isn’t giving up is Sue Unerman, who along with her co-authors Kathryn Jacob and Mark Edwards favors a full-court press of changes in order to improve the degree to which women get represented in the ranks of senior management at companies. From how meetings are run, to how teams are built, and of course who gets promoted and receives how much in compensation, the scope of this episode is broad. A particular focus is detrimental “banter” that’s hardly as light-hearted as it’s made out to be. Add to that the Glass Slipper problem of people trying to fit into a culture that should, instead, be blown wide-open and allow all types, and you’ve got a feel for how Unerman is urging reforms. Sue Unerman is the Chief Transformation Office at MediaCom, the largest media agency in the UK with over 200 clients. Along with Kathryn Jacob, she is also the co-author of The Glass Wall. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.  Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Oct 21

30 min 42 sec

Today I talked to Jackie Fast about her new book Rule Breaker: Rebellious Leadership for the Future of Work (Kogan Page, 2021). Imagine finding yourself in a career sector, sponsorship, because it’s the way to get a visa and stay in England. Well, that’s what happened to Jackie Fast. And as things turned out, she was very good at sponsorship work. In a few years her ability to put two brands together for a campaign, or more, a kind of temporary Merger and Acquisition, meant she was spending time doing work for Richard Branson on an island he owns in the Caribbean. From the vantage point of her highly successful, entrepreneurial career, what strikes Fast is, indeed, how fast the world is changing. Few if any older executives will manage the transition, she believes, to a world where the internet has democratized big business and where Millennials and Gen Z members favor a values-based approach that puts meaningful work you enjoy front and center in their career aspirations. Jackie Fast is the founder of the venture capital firm Sandbox Studios, which invests in celebrity-owned brands and has worked with The Rolling Stones, Red Bull, Zoom, Formula One, Virgin, Allianz and Universal Music among others. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Oct 14

32 min 52 sec

Today I talked to Soo Bong Peer about her new book The Essential Diversity Mindset: How to Cultivate a More Inclusive Culture and Environment (Career Press, 2021) In 1967, bans on interracial marriages were finally declared unconstitutional in America. Only a decade earlier than that, merely 4% of Americans endorsed them. Today, the figure is 87% approval. So clearly, progress has been made in a country whose citizens are often multiracial as well as in interracial marriages and relationships. How can the momentum to accepting people as they are and not by dividing us based on race, gender and sexual orientation be reignited in these divisive times? Soo Bong Peer’s suggestions are of both a personal and systemic nature, ranging from practicing greater empathy to having leaders seek to be more open to dialogue with employees with distinctly different perspectives and experiences from theirs. One idea, inspired by this book: to cite Roger Ebert, movies “are like a machine that generates empathy.” So instead of movie night at home or lecture-style, lunch-’n-learn sessions at company headquarters, maybe movies-at-lunch should become a Friday feature! Soo Bong Peer is a strategy consultant and executive coach for Fortune 500 companies. The daughter of a prominent South Korean general and ambassador to Mexico, she has lived in multiple countries, including the U.S. for the past 50 years. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Oct 7

31 min 11 sec

Today I talked to Martin Reeves and Jack Fuller about their new book The Imagination Machine: How to Spark New Ideas and Create Your Company’s Future (Harvard Business Review Press, 2021).  Since the 1990s, the fade rate (i.e., the inability of companies to stay out ahead of their closest rivals) has gone from sustaining a lead on average for 10 years to now merely a single year. So focusing on offer innovation alone won’t suffice. A company that will survive and thrive must re-imagine really every aspect of the company’s culture and operations to succeed. That move requires an open mind and an inquisitive spirit not averse to surprise but, instead, welcoming of them. Who better than these two authors to take on that task? Reeves is in his own words a “failed” musician and biologist turned businessperson, and Fuller likewise prefers to go “inside” people and organizations to understand how their minds and even their very “souls” perform. This is an episode devoted, in short, to how can a company re-humanize itself in an age when converging forces requires a wholesale change. Martin Reeves is a Senior Partner and Managing Director at BCG, i.e., the Boston Consulting Group. He’s also the Chairman of the BCG Henderson Institute, BCG’s internal think tank. Jack Fuller is a former special project manager at the BCG Henderson Institute, and the founder of Casati Health, a company that reimagines mental and physical health. He’s a Rhodes Scholar with a background that combines neuroscience and philosophical theology. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Sep 30

33 min 3 sec

Today I talked to Maya Hu-Chan about her new book Saving Face: How to Preserve Dignity and Build Trust (Berrett-Koehler Publishers, 2020) There are so many sayings that involve the face, but perhaps none is more central to at least Asian culture than “saving face.” That’s because it represents retaining one’s dignity versus being embarrassed or humiliated in front of others. In truth, though, everyone wants nothing more than to be appreciated, as the psychologist William James recognized long ago. In this episode, Maya Hu-Chan puts “faces” into a business context for listeners. In a meeting between Western versus Eastern executives, for instance, how will a long silence be handled? Odds are usually that it’s the Americans who will jump in first, breaking the silence. Given more than 20 years of international business experience, Hu-Chan takes listeners through why regional, company and individual personality differences matter so much. Are you a high-context or low-context person? It’s time to find out by taking in this episode that involves the platinum rule, i.e., treating others they way they wanted to be treated. Maya Hu-Chan is the founder and president of Global Leadership Associates and the co-author of Global Leadership: The Next Generation. She’s trained and coached leaders from Fortune 500 companies to non-profits around the world. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Sep 23

34 min 6 sec

Today I talked to Eileen McDargh about her new book Burnout to Breakthrough: Building Resilience to Refuel, Recharge, and Reclaim What Matters (Berrett-Koehler, 2020). What’s another way to frame both living-in-the-moment and respecting colleagues at work: seeing them as human beings as opposed to merely humans doing. That’s but one indication of the energy Eileen brings to this episode. The emphasis here is on shifting from a sense of being without resources – mental, physical, emotional, and otherwise—to finding energy through refocusing on what matters most right then. People need a sense of connectivity to ward off loneliness, and to take stock of their situation without devolving into what Eileen calls “red-ant thinking”: looking for what’s wrong. As Eileen notes, it might sound trivial to take five minutes per staff member in an introductory meeting to share something about yourself, visually. But doing so builds togetherness that will later empower results. To try to stay in your head all the time simply isn’t sustainable, nor productive. Eileen McDargh is the CEO (Chief Energy Officer) at the Resiliency Group. In 2019, Global Gurus International ranked her first among the World’s Top 30 Communication Professionals. She’s also been elected into the CPAE Speaker Hall of Fame, placing her among the top 3% of speakers in America. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Sep 9

32 min 13 sec

Today I talked to Angelica Malin about her new book She Made It: The Toolkit for Female Founders in the Digital Age (Kogan Page, 2021). Female entrepreneurs don’t tend to receive the same funding assistance as do their male counterparts, but in turn they have the advantage of often connecting more effectively with their target markets. It’s their soft skills, in effect, that can see them through observes Angelica Malin. Plus one should never forget the power of having a greater purpose, a sense of mission by, for instance, by addressing a need that other, often male entrepreneurs may overlook. This guest has no fear of public speaking, whatsoever – and it shows. This is a very engaging episode as Angelica gives crisp, lively answers to questions like: why it helps to be personal and quirky in addressing journalists, how Instagram has changed in recent years, and how Taylor Swift helped make She Made It possible. Angelica Malin is the Editor-in-Chief of About Time Magazine and the U.K.’s rising voice for championing women founders and entrepreneurs. She’s appeared on the BBC News and LBC Business Hour and has been featured in The Telegraph, Forbes, and Real Business. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Sep 9

31 min 26 sec

Today I talked to Ann Latham about her new book The Power of Clarity: Unleash the True Potential of Workplace Productivity, Confidence, and Empowerment (Bloomsbury, 2021). On the factory floor, the processes have been honed for efficiency. Enter the company’s headquarters, however, and the office functions in a way that brings to mind two of Anne’s favorite terms: “kitchen sink syndrome” and “hand-me-down ambiguity.” In other words, things move slowly and endless reviews and overthinking or failing to think at all are the two modes that seem to predominate in the workplace. What’s the solution? Recognize that meetings need to make a difference to justify the 25% or more of people’s workdays that they swallow up. Who should be there? Those who can, should and will actually input on the decision to be made, and those who can authorize the decision. Everybody else, not so much. For anybody who can’t stand the quagmire at work, Ann’s your person. Ann Latham has consulted for major global companies like Boeing and Medtronic, as well as Public Television, and she’s the author of two other books: The Clarity Papers and Uncommon Meetings. She’s been interviewed by The New York times, Bloomberg Business Week, and Forbes, where she’s also an expert blogger. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Sep 2

34 min 26 sec

Ella L. J. Bell Smith and Stella M. Nkomo, Our Separate Ways: Black and White Women and the Struggle for Professional Identity (Harvard Business Press, 2021) Ella Bell Smith is a professor of business administration at the Tuck School of Business. She’s also the founder and president of ASCENT: Leading Multicultural Women to the Top. Stella M. Nkomo is a professor in the Department of Human Resource Management at the University of Pretoria. She was the founding president of the Africa Academy of Management. A “glass ceiling” that holds women back from attaining the top levels of management within a company is a familiar term. But how about a “cement wall”? That’s how these two authors describe the struggle that confronts women of color and often African-American women particularly as they try to rise through the ranks. What black women must deal with is often a lack of both visibility and authority. This episode explores why it is that so little progress has been made so far in the 21st century. While white female professionals now occupy about 1/3rd of all management roles (still not enough), black women’s share amounts to 4%. How can diversity be realized more organically, rather than through a series of lectures that likely won’t “move the needle”? Listen to this episode to find out. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Aug 26

35 min 9 sec

Today I talked to Jonathan Brill about his new book Rogue Waves: Future-Proof Your Business to Survive and Profit from Radical Change (McGraw-Hill Education, 2021) There are ten big trends that Brill identifies as disrupting business now and into the future. Each is a wave of change onto self, but the intersection of many of them contributes to forming monster waves that threaten to drown companies not open to rapid, successive adaptations. What are the avoidable causes of failure? What kind of executive will do best? (Hint: it’s not those too full of pride.) From automation and artificial intelligence to Sherlock Holmes and abductive reasoning, this episode has a little of everything, as befits a world in turmoil. Hard to resist a book with this wonderful quote from Anais Nin: “We don’t see things as they are, we see them as we are.” It’s human fallacies, especially the confirmation bias, that so often limits our ability to adapt. Jonathan Brill is the former Global Futurist and Research Director for HP, a board member and advisor to the Chairman at Frost & Sullivan, and the Futurist-in-Residence at Territory Studio. He’s been a consultant to numerous companies and the managing partner at innovation firms that generated over $27 billion in new revenue for customers. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Aug 19

34 min 31 sec

Today I talked to David Birch about his new book Pandora's Book: 401 Philosophical Questions to Help You Lose Your Mind (with Answers) (Iff Books, 2021). We were joined by Fred Matser, author of Beyond Us: A Humanitarian’s Perspective on Our Values, Beliefs and Way of Life (Iff Books, 2021) “Is perfume art?” That might not be the kind of philosophical inquiry you expect! Just a sign of how innovative David Birch’s book is as he explores both the usual seminal questions that philosophers have pondered through the ages, as well as questions his students would enjoy. As a result, this episode spans a range of topics from “Are you a stranger to yourself?” to “Is it possible to have dignified sex?” David’s rich answers propel the conversation here, but no more so than does Fred Matser’s own deliberations. Fred’s mission – to restore a sense of curiosity that doesn’t settle for living a life that privileges the intellect over how we experience the world through our senses and feelings. A fun, final question: “Which of these would you most like to excel in: strength, intelligence, kindness or beauty?” You have to listen to the episode to learn which option David and Fred, in turn, chose—plus the option favored by your host, when everyone laid-their-cards-on-the-table. David Birch teaches philosophy and religious studies at Highgate School in London and also works with the Philosophy Foundation. Fred Matser is the founder and chairman of the Fred Foundation and a leading Dutch humanitarian. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Aug 12

45 min 27 sec

Today I talked to BJ Fogg about his new book Tiny Habits: The Small Changes That Change Everything (Mariner Books, 2020).  Yo-yo diets that come and go is one thing. What BJ Fogg is after is something different and greater altogether. The key formula is B = MAP (Behavior = Motivation & Ability & Prompts). Rather than trying to force a change of behavior that’s like trying to land an alien spaceship amid the landscape of your life, why not try for something more organic? That means you need to recognize habit(s) you want to change; realize that motivation is fickle, but ability is reliable if you start small regarding a habit you want to change. As for the prompt, those are the sensory signposts that should be embedded into routines you already have. In this episode, BJ Fogg takes you through the elegantly simple system he’s devised over the past 15 years and that has helped individuals and companies alike enact behavioral changes related to habits they want to shed or adopt. BJ Fogg founded the Behavior Design Lab at Stanford University. He teaches industry innovators and created the Tiny Habits Academy to help people around the world. He lives in Northern California and Maui. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Aug 5

32 min

Retaining Freedom After Speech Today I talked to Jim Detert about his book Choosing Courage: The Everyday Guide to Being Brave at Work (Harvard Business Review Press, 2021) Jim Detert is the John L. Colley Professor of Business Administration at the University of Virginia’s Darden School of Business. He’s won multiple awards for his teaching and curriculum development at both UVA and Cornell University. The title of this episode comes from a quote cited in Detert’s book. A Nigerian journalist remarks that there is freedom of speech in his country. The question, however, is whether there is freedom after one makes a candid remark about the country’s leadership. Those in business can relate. The estimate is that merely 20% of people at companies feel as if they can speak honestly about the problems they encounter. Whether democracy will ever flower in the corporate ranks is doubtful. Nevertheless, Detert in this episode takes on practical solutions to better one’s odds of both offering honest, constructive feedback and surviving long enough to help make the recommended change happen. One tool is to create a Courage Ladder, identifying the successively more difficult rungs one wants to climb. Another is practicing how to employ advocacy and inquiry to reframe a current situation such that the other party will recognize why improvements are in order. Jim Detert is the John L. Colley Professor of Business Administration at the University of Virginia’s Darden School of Business. He’s won multiple awards for his teaching and curriculum development at both UVA and Cornell University. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jul 29

31 min 48 sec

Today I talked Gordon Glenister about his new book Influencer Marketing Strategy: How to Create Successful Influencer Marketing (Kogan-Page, 2021) Gordon Glenister is the Global Head of Influencer Marketing for the Brand Content Marketing Association. He’s also the host of the Influence podcast, and was formerly the Director General of the British Promotional Merchandise Association for over a decade. Why are 77% of influencers female, and are so young (averaging 28 years of age)? Part of the answer may be that women rarely attract venture capitalist funding and yet are the majority of buyers in most categories. So they are close to the action of what’s going on commercially without being invited to partake. Their response has been to become, in effect, not only their own brands but their own media companies. In the process, they challenge and may replace to a degree both advertising agencies and traditional retailers as they help companies reach committed, niche audiences that aren’t necessarily small at all. This episode covers those topics, and more. The degree to which trust has leached from companies and moved over to more authentic influencers is one key. Another is that companies would be wise to consider employees as brand advocates, i.e. internally-based influencers in their own right. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jul 22

33 min 52 sec

Today I talked to Gorick Ng about his new book The Unspoken Rules: Secrets to Starting Your Career Off Right (HBR, 2021). This book takes you through one’s career, from getting hired and oriented to trying to gain promotions. The interview follows a similar path, emphasizing how to get along with colleagues and one’s boss most of all. The “north star” of Ng’s advice gleaned from interviewing 500 people across professions and roles is to demonstrate competence (ability), commitment (excitement) and compatibility (pleasant to be around). Get the 3-C’s model right, and you can avoid coming across as too overbearing or threatening as you form work connections, figure out what’s missing and needs to be addressed in a meeting, and how to resolve conflicts. Speaking of conflicts, is a conflict deep down mostly about the people involved, the position one holds, or is it about the place? If the latter, then maybe it’s time to move on to another organization instead. Gorick Ng is a career adviser at Harvard College, specializing in coaching first-generation, low-income students. He’s also managed new employees at Boston Consulting Group and worked in investment banking at Credit Suisse. His work has been featured on “The Today Show,” and in The New York Times, The Wall Street Journal, and elsewhere. Every Harvard Business School student received a copy of Ng’s book this past year to aid their careers. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jul 15

36 min 47 sec

Today I talked to Chester Elton, coauthor of Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done (Harper Business, 2021). During my interview with Elton, the theme was really about the importance of creating a sense of psychological safety for employees, with gratitude being the other key in terms of providing social support. As to specific solution, quelling uncertainty, signaling that perfectionism can be harmful, and that a philosophy that less can be more when it comes to curbing burn-out were all keys. So too is normalizing conversations about anxiety on the job because, right now, 90% of workers don’t feel like this crucial topic is something they can discuss with their boss. Finally, employees can manage to be resilient more easily when these three motivators are in place: a job role that enables making an impact, ongoing learning, and doesn’t compromise the importance of family. The two lead authors have teamed up on three previous New York Times and Wall Street Journal bestsellers and have sold over 1.5 million copies worldwide. Adrian Gostick is ranked among the top 10 global gurus in leadership and organizational culture. Chester Elton is ranked number 2 among organizational culture experts globally and in the top 10 for leadership. Anthony Gostick adds a millennial perspective to this work. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jul 8

33 min 52 sec

Today I talked to Melody Wilding about her new book Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work (Chronicle Prism, 2021). Are you what Wilding calls a Sensitive Striver like herself, somebody who indexes high on the personality traits of conscientiousness, neuroticism, and agreeableness? If so, this episode is for you. The dilemma of doubting yourself at the same time that everybody depends on you to do great work and likely carry more than your fair share of the workload is the dilemma Sensitive Strivers know all too well. What’s the way out? Wilding takes listeners through steps like recognizing your core values and overcoming what she calls the Honor Roll Hangover. Getting “unstuck” is a process that can benefit from Wilding’s tips, like those captured in Speak Up Shortcuts and her Four Feelings Test. Become your own hero, and in the process of self-discovery you may join the 60-80% of Wilding’s clients who have made a major career shift since the onset of Covid-19. Melody Wilding has been named one of Business Insider’s “Most Innovative Coaches,” with clients that range from Fortune 500 companies to the United Nations. Her work has been featured in The New York times, Oprah Magazine, The Washington Post, Fast Company, and on NBC News. A licensed social worker, Wilding received a master’s degree from Columbia University. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jul 1

34 min 52 sec

Today I talked to Debi Kleiman about her new book First Pitch: Winning Money, Mentors, and More for Your Startup (Babson College Publishing, 2020). For anyone who has ever watched Shark Tank, you know that investors respond not only by investigating business metrics but also by trying to get a sense of the entrepreneurs’ drive, smarts, and openness to coaching. This episode covers both the “clues” investors look for like confidence and the 4H framework that Kleiman has honed by listening to well over 1,000 pitches in-person during the course of her career. From a headline that sets the context, to making the audience feel something, taking them on a hero’s journey of what might be possible if this startup gets funded is crucial. Not to be overlooked is Kleiman’s advice on how female founders that do better than the meager 2% of all venture funding that typically comes their way to date. Debi Kleiman is an award-winning marketer, educators, and mentor. Now a managing partner of the Upside Angels, which invests in early-stage startups, she was previously the Executive Director of the Arthur M. Blank Center for Entrepreneurship at Babson College. Her MBA is from Harvard Business School. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jun 24

33 min 22 sec

Today I talked to Jessica Helfand about her new book Face: A Visual Odyssey (MIT Press, 2019) Helfand is a designer, artist, and author. She’s taught at Yale University for more than 20 years, cofounded Design Observer, and has had additional roles at a variety of institutions ranging from the American Academy in Rome to the California Institute of Technology. We’ve always visited churches and museums to gaze at faces. So what’s now changed? Today, about two billion images get uploaded daily to social media – of which nearly 100 million are estimated to be selfies. As Daniel Boorstin presaged in his seminal 1962 book The Image: A Guide to Pseudo-Events in America, we’ve become consumed as a culture by our own self-reflections. In this episode, Helfand guides listeners through everything from caricatures (i.e., loaded portraits), to Facebook and selfie-sticks hitting the mainstream in 2006, to how now every third photograph taken by people from 18 to 24 years of age is of themselves. From the question of who’s behind the camera to othering as part of biased behavior, this episode has it all as, indeed, do faces as an enduring centerpiece to how we judge ourselves and others. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jun 17

33 min 34 sec

Today I talked to Paul Davis about her new book Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience (Wharton School, 2021) What if companies held executives responsible for the turn-over rate, absenteeism rate, and the degree to which employees in the department they direct had higher-than-usual chronic mental and physical health issues? Might that be a different, more humane world of work? The answer is yes, most likely; and Davis’s book and this episode explores what causes stress and burn-out as well as solutions. Adjusting the workload, providing a sense of recognition and rewards, allowing for flexibility as opposed to micro-managing, and building teams that foster a feeling of trust and belonging are among the keys. The bottom line here is that managing people by offering support and imposing control is the single best recipe for lowering the level of burnout for staffs everywhere. Paula Davis, JD, MAPP, is the founder and CEO of the Stress & Resilience Institute. A former lawyer, Paula earned a M.A. in applied psychology from the University of Pennsylvania. She’s been featured in The New York Times, Oprah Magazine, and The Washington Post, and she contributes to Forbes, Fast Company and Psychology Today. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jun 10

33 min 31 sec

Joanna Scott is the author of 12 works of fiction, including Arrogance, a PEN/Faulkner finalist; and The Manikin, a finalist for the Pulitzer Prize. Her awards include a MacArthur Fellowship, a Guggenheim fellowship, and the Rosenthal Award from the American Academy of Arts and Letters. The episode explores the line between fact and fantasy, between what’s known, forgotten, or less known than characters in these short stories may believe. The degree to which we’re all limited by our sense of perspective is a related theme here as Scott argues, aptly enough, that a story is always in the first-person at some level because it’s an act of make-belief in a world without certainty. Among other writers invoked in this session were Harold Pinter and his ability to bring characters from distinctively different backgrounds into conflict, Marcel Proust for his attention to detail (a writerly trait Scott shares), and finally Jorge Borges for the ability to show a mind at play with the kind of paradoxes that Scott likewise relishes. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jun 3

35 min 31 sec

Today I talked to Carla Diana about her new book My Robot Gets Me: How Social Design Can Make New Products More Human (Harvard Business Review Press, 2021). Carla Diana is a robot designer responsible for the creative aspects of Diligent Robotics’ new hospital service robot named Moxi. She created and leads the 4D Design masters program at the Cranbrook Academy of Art, wrote the world’s first children’s book on 3D printing, LEO the Maker Prince, and she cohosts the Robopsych Podcast. The author is intrigued by where technology is headed—the “electronic guts” of high-tech offerings--at the same time that she never loses focus on what kind of gut reaction a user will have in interacting with a product. This episode therefore ranges from discussing modalities central to Diana’s work (sound, movement, and lighting) to addressing how important it is for designers and engineers alike to engage in “bodystorming” exercises that align everyone around what the user’s experience will be like. Delight and ease of use are both key criteria in achieving success. If there’s a Frankenstein aspect to helping bring robots “alive,” fortunately Diana is somebody concerned with all the ethical challenges that arise. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

May 27

34 min 56 sec

Today I talked to Nicole Tersigni about her book Men to Avoid in Art and Life" (Chronicle Books, 2020). Nicole Tersigni is a comedic writer experienced in improve comedy and women’s advocacy. She lives in metro Detroit with her husband, daughter, and two dogs. This episode takes a romp through five types of men to avoid like the plague: the mansplainer, the concern troll, the comedian, the sexpert, and the patronize. Tersigni talks through what each type means and an example from her book pairing an older painting (often from either the Metropolitan Museum of Art or the Rijksmuseum) with her own contemporary caption. In turn, host Dan Hill adds in what type of emotional response stood out among the women depicted per type of men, e.g. anger in response to mansplainers, contempt for concern trolls, fear in response to sexperts, and the slightest of smiles in dealing with a patronizer. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

May 20

26 min 21 sec

Today I talked to Jon Levy about his new book You’re Invited: The Art and Science of Cultivating Influence (Harper Business, 2021). Jon Levy is a behavioral scientist who over a decade ago founded The Influencer Dinner, a secret dining experience for industry leaders. He’s the author of The 2 AM Principle: Discover the Science of Adventure and has also served as a consultant on influence, connectivity and decision making for companies looking to transform how they do business. This episode starts with discussing Jon’s idea of launching dinners where famous people would come together to cook a meal, talk, and clean up afterwards. It grew from there to covering why connectivity is so important, and what can make an event compelling: generosity, novelty, (good) curation, and the ability to create a sense of awe. Without pushing oneself, in other words, the event can’t by definition be remarkable. Another insight is what Jon calls the IKEA Effect; just as putting your own furniture together makes you commit more to it, so likewise does an event benefit by having people come together in an activity or activities where they feel engaged and hence have a greater sense of belonging. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

May 6

32 min 32 sec

Today I talked to Kim Scott about her new book Just Work: Get Sh*t Done, Fast & Fair (St. Martin's Press, 2021).  Kim Scott and her fellow guest on this episode, Trier Bryant, co-founded the company Just Work to help organizations and individuals create more equitable workplaces. Scott was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led various teams at Google. Bryant has been a leader at Goldman Sachs, Twitter, Astra, and proudly served in the United States Air Force as a Captain, leading engineering teams. Every situation where somebody gets harmed at work—socially, emotionally, physically—involves the person harmed, an upstander (observer), the bully, and ultimately the leader who should be nurturing a better workplace where justice presides. How to handle those situations, and the difference between bias vs. prejudice is central to this episode. Along the way, the discussion touches on having a Code of Conduct at work; whether and how HR can be helpful; and a clear gender split given the reality that 70% of office bullies are men, whereas 60% of those bullied are women. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Apr 29

36 min 33 sec

Today I talked to Mathew Sweezy about his new book The Context Marketing Revolution: How to Motivate Buyers in the Age of Infinite Media (Harvard Business Review Press, 2020). Mathew Sweezey is Principal of Marketing Insights for Salesforce. His work has appeared in leading publications such as AdAge, Forbes, Brand Quarterly, The Economist, and The Observer. He’s also the author of Marketing Automation for Dummies. On June 24, 2009, we entered the era when private individuals became the largest producers of media in the world, eclipsing businesses and traditional media outlets. A perfect case-in-point is Tesla, which follows a market-sell-build-market (some more) model that engages customers with a greater purpose (weaning us off fossil fuels) and invites customers to co-create the cars they want. Tesla spends about $6 on advertising per car it sells, versus the nearly $1,000 that Mercedes-Benz spends per car sold. This episode explores the Tesla example, how Gen I members want to be “influencers” as their dream job, and what it means to have conversations with consumers rather than interrupt them with ads. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Apr 22

30 min 58 sec

Today I talked to Eric Rupp about his book The Transformational Travel Journal: Your Guide to Creating a Life-Changing Journey (TTC, 2020). Eric Rupp is a founding partner at the Transformational Travel Council, and runs an insightful naturalist guiding company. He’s a traveler, storyteller, an engineer, a carpenter, a designer, and a woodsman. He’s built traditional Spanish stone homes in Andalucia, Spain, and run a small university in Santa Cruz, Bolivia. He currently splits his time on- and off-grid around Seattle, Washington. My favorite part of this episode was Eric describing the Unpacking List before you go on a trip, i.e., preparing to dispense with one’s usual routines and mental habits to prepare for the life-affirming physical, emotional, spiritual, social, and mental challenge that a fulfilling travel experience will entail. Along the way, the episode touches on Joseph Campbell’s “hero” narrative, as a good journey has both an internal and external component. The episode also looks at how one might form new neural pathways through immersive sensory and social activities, and grow via meaningful conversations with fellow travelers. Finally, no journey is complete without reflecting on it afterwards. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Apr 15

28 min 56 sec

Today I talked to Adam Bryant about his new book (co-authored with Kevin Sharer), The CEO Test: Master the Challenges That Make or Break All Leaders (Harvard Business Press, 2021). Adam Bryant is managing director of Merryck & Co, a leadership development and mentoring firm. Before then, Adam was a journalist for 30 years, including at the New York Times where he authored the “Corner Office” column. He’s a speaker, teacher, and frequent contributor on CNBC. This episode is rooted in the seven parts of what a good CEO needs to master, from a simplified game plan that rank-and-file employees can follow to not trying to artificially resolve the various paradoxes intrinsic to being a leader, such as Creating Freedom and Structure and to Be Compassionate and Demanding. Along the way, the conversation delved into creating a company culture where there’s no daylight between what leaders say and do when it comes to values that define the organization. Also of note, why do so many leaders find it hard to coach the people around them to improve? And what are leaders missing that accounts for so many Mergers & Acquisitions not working out? Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Apr 8

32 min 28 sec

Today I talked to Kali Nicole Gross about her new book (co-authored with Daina Ramey Berry) A Black Women's History of the United States (Beacon Press, 2020). This episode covers a litany of instances in which black women have shown remarkable courage and resiliency. Yes, the episode starts with Meghan Markle, Harry, their son Archie, and how the Royals are emblematic of British society’s troubled history with racism. But the episode also covers Ida B. Wells campaigning against black suppression after the Civil War in Memphis; how the Great Migration was spurred in no small part by black domestic servants being subject to rape in the households where they served; and how Anita Hill and Pauli Murray are among a long list of black heroines who had to battle both racism and sexism at the hands of black leaders. From “Jane Crow” to the fact that the Statue of Liberty was meant to celebrate the abolitionist cause, the episode is full of surprises. Kali Nicole Gross is Acting Professor of African American Studies at Emory University. Her previous books include Hannah Mary Tabbs and the Disembodied Torso, winner of the 2017 Hurston/Wright Legacy Award for nonfiction. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Apr 1

33 min 58 sec

Today I talked to David A. Lees about his book Memphis Mayhem: A Story of the Music That Shook Up the World (ECW Press, 2020) David Less has studied Memphis music for over 40 years, including work done for the National Endowment for the Humanities, the Smithsonian Institution, and the Gibson Guitar Foundation. He’s been published in Rolling Stone and DownBeat, among other places. This episode seizes first on three major events that happened in Memphis: the formal start of the blues (W.C. Handy 1909), the start of rock n’ roll (Elvis Presley 1954), and the tragic assassination of Martin Luther King (1968). Along the way, this episode explores everything from the impact of yellow fever epidemics on Memphis racial dynamics, including the rise of the South’s first (black) millionaire; and later the development of Beale Street into “Black America’s Main Street.” Other highlights include: the creation of America’s first all-female radio station (WHER, 1955) by Sam Phillips of Sun Studio fame; and the wealth of independent studios from Stax to Ardent that made Memphis the 3rd largest center for recording music in America for over a decade from the early 1960s onward. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Mar 25

35 min 39 sec

Today I talked to David G. White, Jr. about his book Disrupting Corporate Culture: How Cognitive Science Alters Accepted Beliefs About Culture and Culture Change and Its Impact on Leaders and Change Agents (Routledge, 2021). David G. White, Jr. is a cognitive anthropologist working with organizations on culture, change, and leadership issues. He’s the co-founder of Ontos Global, a boutique consulting firm. David previously held leadership roles at Microsoft, Mercer, and IBM, and he is also a professional jazz musician with 7 CDs to his credit. This episode challenges myths that hinder true culture change at companies, such as Culture Starts at the Top and Culture Is What We Say We Care About. Instead, David argues that new neural pathways form in the brain based on tangible, physical practices that change. So leaders spouting off about “shared values” (talking the talk) won’t be nearly as productive as investigating a company’s dominant logic and how that may serve or hinter the company’s prospects. In other words, David argues that culture is shaped by tasks and the basic operating assumptions that underlie them. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Mar 18

34 min 42 sec

Today I talked to Michael P. F. Smith about his book The Good Hand: A Memoir of Work, Brotherhood, and Transformation in an American Boomtown (Viking, 2021) Michael Smith is a folk singer who has shared the stage with luminaries such as Ramblin’ Jack Elliott. He’s also a playwright, whose works include Wood Guthrie Dreams and Ain’t No Sin. The Good Hand is his first book. This episode looks at what life is like in the oil fields of North Dakota. It covers a wide range of topics from how much oil (black gold) has influenced our standard and style of living to just how miserable the wages are for workers handling the rigs. Lonely, often violent men blanket Williston, North Dakota, many of them the earlier victims of abusive fathers. The episode touches on notable characters like Huck and the Wildebeest, and most of all Magic Mike (the author and narrator). It’s safe to say that the open spaces of North Dakota are another feature the episode addresses. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Mar 11

34 min 58 sec

Today I talked to Ming-Hui Huang about her book (coauthored with Roland T. Rust), The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy (Palgrave MacMillan, 2021) This episode covers the movement of the economy from brawn to brains to hearts. Put another way, the focus here is on the movement from the Physical Economy (farming, factories, etc.) to the Thinking Economy to now the dawning of the Feeling Economy. In the near-term future, artificial intelligence (AI) will handle the thinking tasks and humans on the job will focus on adding value through empathy and their interpersonal skills. The episode explores everything from workers re-skilling, cross-skilling and up-skilling to handle this change, to the impact of this change to being feeling-centric on our politics, educational practices, and the expectations of consumers. Of special note is that the new economic era may privilege female “soft” skills over the “hard” skills men are known by and often more comfortable with. Ming-Hui Huang holds a number of posts. She’s a Distinguished Professor at National Taiwan University; a fellow of the European Marketing Academy (EMAC); an International Research Fellow of the Centre for Corporate Reputation, University of Oxford, UK; and a Distinguished Research Fellow of the Center for Excellence in Service, University of Maryland, USA. She is also the incoming Editor-in-Chief of the Journal of Service Research. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Mar 4

33 min 8 sec

Today I talked to Candacy Taylor about her book Overground Railroad: The Green Book and the Roots of Black Travel in America (Abrams Press, 2020). Taylor is an award-winning author, photographer and cultural documentarian. She’s been a fellow at Harvard University under the direction of Henry Louis Gates Jr. and her projects have been funded by organizations ranging from National Geographic to The National Endowment for the Humanities. Her work has received extensive media coverage in places like the PBS Newshour and The New Yorker. This episode covers the African-American travel guidebook made famous by the Academy-award-winning movie Green Book. Taylor’s book more accurately and completely covers the more than 10,000 former black- and white-owned businesses establishments that served black travelers during the era from 1936-1967, when editions of the guidebook helped black motorists find gas stations, restaurants and lodging that catered to them in segregated America. The episode also addresses the reasons why 75% of those sites are now gone, falling victim to everything from urban renewal and redlining to soaring incarceration rates that have devasted black communities across America. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Feb 25

35 min 11 sec

Imagination with a Straight Jacket Alan Lightman is a writer, physicist, and social entrepreneur. He has served on the faculties of Harvard and the Massachusetts Institute of Technology (MIT) and was the first person at MIT to receive dual faculty appointments in science and in the humanities. He is the author of many books, both fiction and nonfiction, including the international best seller Einstein’s Dreams and The Diagnosis, a finalist for the National Book Award. This episode goes to both what’s epic in scope and to what’s more intimate and personal. Epic is knowledge now about how the universe began and that it will end with the sun basically engulfing the earth and then burning out. More personal is that the book explores the moral, even religious issues that scientific knowledge brings with it. Most of all, this episode explores the act of intellectual inquiry and exploration through the careers of leading scientists. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Feb 18

33 min 29 sec

Today I talked to Paul O. Jenkins about his book Bluegrass Ambassadors: The McLain Family Band in Appalachia and the World (West Virginia UP, 2020). This episode covers a band that defies expectations. Coming from Hindman, Kentucky, this band formed in 1968 served as ambassadors of U.S. culture in over 60 countries. T were also fairly unique in being an intergenerational band and by having female band members who were both singers and musicians. roles beyond being singers to be musicians as well. The episode explores how bluegrass music varies from country music, and how musically inventive the group was. Finally, comparisons to the Beatles close out the episode. Paul O. Jenkins is the University Librarian at Franklin Pierce University. A music lover since childhood, he has written books and articles on numerous musicians, including Richard Dyer-Bennet, the McLain Family Band, and the Beatles. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Feb 11

31 min 6 sec

This episode covers a range of topics from Old’s use of line breaks (enjambment that runs contrary to the tedious, end-stopped rhyming lines of hymnals) to the degree to which any art work can be really considered to be autobiographical as artists work from intuition. The episode features Olds reading from two of her poems in Arias (Knopf, 2019). Sharon Olds is the author of twelve books of poetry. Arias was short-listed for the 2020 Griffin Poetry Prize and her 2012 collection Stag’s Leap won both the Pulitzer Prize and England’s T. S. Eliot Prize. Olds is the Eric Maria Remarque Professor of Creative Writing at New York University’s Graduate Creative Writing Program. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Feb 4

32 min 45 sec

Today I talked with Gary Hamel and Michele Zanini about their book Humanocracy: Creating Organizations As Amazing As the People Inside Them (HBR, 2020). This episode attacks the way bureaucracies are “innovation-phobic” and “soul crushing.” How can motivation, productivity and innovation be radically enhanced? By dismantling traditional power structures within large companies, giving employees the opportunity to become “micropreneurs.” Tying compensation to contribution and enabling true empowerment are the ways to go. Gary Hamel is on the faculty of the London Business School and has been hailed by the Wall Street Journal as the world’s most influential business thinker. Michele Zanini is, along with Hamel, the cofounder of the Management Lab. An alumnus of McKinsey & Company, Zanini has a degree from the John F. Kennedy School of Government at Harvard University. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jan 28

37 min 24 sec

Today I talked to Michael Gorra about his new book The Saddest Words: William Faulkner's Civil War (Liveright, 2020). This episode touches on two of William Faulkner’s novels in particular: The Sound and the Fury as well as Absalom, Absalom! It considers the role of memory and history, Faulkner’s alcoholism, the sexual exploitation practiced by plantation owners, and the greater presence of Nathan Bedford Forrest over Robert E. Lee in Faulkner’s fiction writings. Ties to today’s reckoning for racial justice is a part of the episode, too. The author of Portrait of a Novel, a finalist for the Pulitzer Prize, Michael Gorra is a Professor English Language and Literature at Smith College and the editor of the Norton Critical Editions of As I Lay Dying and The Sound and the Fury. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jan 21

34 min 11 sec

Today I talked to Chris Hamby about his book Soul Full of Coal Dust: The True Story of an Epic Battle for Justice (Little Brown, 2020). Hamby looks into why there has been a surge in black-lung disease in West Virginia and elsewhere in recent years. Poor self-policing and rapacious business practices go a long way in explaining the upsurge. Add in a tradition of fatalism caused by King Coal, and it becomes a minor miracle –but a miracle all the same—that some miners have been able to secure a measure of justice. Chris Hamby is an investigative reporter for the New York Times. He won the Pulitzer Prize for Investigative Journalism in 2014 and was a finalist for the Pulitzer Prize in International Reporting in 2017. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jan 14

33 min 40 sec

Today I talked to David Smith and Brad Johnson about their new book Good Guys: How Men Can Be Better Allies for Women in the Workplace (HBR Press, 2020). This episode addresses some of the many ways in which women face challenges in the workplace, from pay equity issues, to sexual harassment, to being interrupted by men 3x more than men get interrupted by men or women alike. The importance of trust to offset gaslighting that undermines women’s confidence was yet another topic covered during this episode. David G. Smith is Associate Professor of sociology in the College of Leadership and Ethics at the U.S. Naval War College. Brad Johnson is Professor of psychology in the Department of Leadership, Ethics and Law at the U.S. Naval Academy, and a Faculty Associate in the Graduate School of Education at Johns Hopkins University. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Jan 14

33 min 3 sec

Today I talked to Daniel Lieberman about his book Exercised: How We Did Not Evolve to Exercise and What to Do about It (Pantheon, 2021). In the book Lieberman explodes 12 different myths, chief among them we’re supposed to want to exercise. Much of the conversation explores differences between Westerners and their lifestyles, including of course exercise, versus the daily energy expenditures of non-Westerners and especially people in Africa. It provides insights to show how aging and senescence are not necessarily linked, and offers some ways in which we might enjoy exercise more. Daniel E. Lieberman is the Lerner Professor of Biological Sciences in the Department of Human Evolutionary Biology at Harvard University. He received degrees from Harvard and Cambridge Universities. Lieberman studies and teaches how and why the human body is the way it is, and how our evolutionary history affects health and disease.  Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Dec 2020

30 min

In this episode I talked to Russell T. Warne about his book In the Know: Debunking 35 Myths about Human Intelligence (Cambridge UP, 2020). Warne  takes on the “nature versus nurture” debate regarding the source of intelligence. It also looks at a host of other angles related to IQ: from the failures of the No Child Left Behind act to what are the disadvantages to society are of an emerging intellectual meritocracy. Along the way it explores differences in scores based on ethnic/racial origins, plus how well EQ holds up as a separate form of intelligence. Russell T. Warne is an associate professor of psychology at Utah Valley University. He earned his PhD in education psychology from Texas A&M University in 2011. Dr. Warne has published two books and nearly 60 scholarly articles. He teaches classes on statistics, psychology, research methods, psychological testing, and intelligence. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Dec 2020

37 min 8 sec

Today I talked to Steven W. Webster about his book American Rage: How Anger Shapes Our Politics (Cambridge UP, 2020). We discuss the behavioral implications of anger in American politics, from increased intolerance, blame, and aggression, to an ever-deepening lack of trust in government’s efficacy. Among the topics addressed was the role of the media and internet in stoking anger, and how democratic norms are threatened by partisan taunting and the way anger invites narrow loyalty to party over country. Steven W. Webster is an assistant professor of political science at Indiana University, Bloomington. His research and writings focus on the role of anger in American politics, including the growth of “negative partisanship” in our country, and the ever greater polarization separating Democrats and Republicans. Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

Dec 2020

33 min 2 sec