Knowledgebase Ninjas

By Gowri Ramkumar

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

  1. 1.
    An Introduction with Gowri, Host Of The Knowledgebase Ninjas Podcast
    3:09
  2. 2.
    Welcome To Knowledgebase Ninjas with Saravana Kumar of Document360
    18:57
  3. 3.
    Never Straightjacket The Expert with Arjan Ros of Reynen Court LLC
    25:03
  4. 4.
    Documentation Isn’t Just One Thing with Daniele Procida of Divio A
    17:32
  5. 5.
    Users Want Self Help with Khurshid Alam of Quick Heal Technologies
    26:05
  6. 6.
    Writers Should Write Less with Nibu Thomas of Whatfix
    19:28
  7. 7.
    Unnecessary Words with Nick Wittaker of Wolters Kluwer
    13:37
  8. 8.
    Documentation Is An Option with Aaron Collier of Kiwi.com
    13:25
  1. 9.
    Managing Shareholders with Chris Ward, Technical Writer @ Ethereum
    33:20
  2. 10.
    Minimizing Content with Gavin Austin of Salesforce
    27:40
  3. 11.
    Internal Documentation with André Sato of Wildlife Studios
    16:26
  4. 12.
    Never Stop Learning with Colum McAndrew of Mimecast
    25:53
  5. 13.
    Know who you're writing for with Karissa Van Baulen, Support Specialist of Hotjar
    31:17
  6. 14.
    Jokes In Help Docs? with Allan Duquette of Proposify
    16:39
  7. 15.
    Defining The Deliverable with Keith Johnson of InfoPros
    19:12
  8. 16.
    Putting Users First with Jennifer Lambourne of Monzo Bank
    17:51
  9. 17.
    Documentation Metrics Don't Work with Tom Johnson of Amazon
    41:55
  10. 18.
    Keep The Customers In Mind When Documenting with Megan Driscoll of HubSpot
    16:08
  11. 19.
    Do Your Users Justice with Kavitha Kandappan of AMD
    22:24
  12. 20.
    Understand Your Audience Fully with Sindhu Surenthran of a Multinational Company
    18:16
  13. 21.
    Entering The Conversation About Your Product with Christopher Gales of Splunk
    18:43
  14. 22.
    Increasing Searchability with Gideon Behrensmeyer of Sisense
    21:07
  15. 23.
    Documentation Simplicity is King with Anastasiia Mikhieieva of GlobalLogic
    18:15
  16. 24.
    Ensuring Aligned Technical Content with Aditi Kashikar of Automation Anywhere
    23:00
  17. 25.
    The Importance Of Consistency with David Forsythe of Mavenlink
    25:39
  18. 26.
    Creating Effective Documentation with Raj Kiran of OpenText
    39:32
  19. 27.
    The Power Of Detailed Documentation with Shilpa Garg of Workday
    18:23
  20. 28.
    Don’t Limit Yourself To What You Already Know with Andres Altamirano Jeschke of SOFHA GmbH
    21:51
  21. 29.
    Find Your Tribe Then Make A Difference with Jack Molisani of ProSpring Technical Staffing
    16:16
  22. 30.
    Influential Documentation with Tanja Lorber of Stegmann System
    18:50
  23. 31.
    Interconnectivity & Great Documentation with Merlin Carter of Project A
    20:28
  24. 32.
    Business Value Of Tech Documentation with Sarah O’Keefe of Scriptorium Publishing
    16:00
  25. 33.
    Knowing Your Documentation Audience with Naomi Papoushado of Gong.io
    20:23
  26. 34.
    Essential Qualities of a Technical Writer with Ellis Pratt of Cherryleaf
    22:16
  27. 35.
    The Important Factors in Documentation with Rick Teplitz of Imperva
    22:54
  28. 36.
    UX Writing & Technical Documentation in Digital Space with David Connis of Skuid
    24:49
  29. 37.
    Optimizing The Documentation Process with Raghuram Pandurangan of Causeway Technologies
    17:25
  30. 38.
    Being A Startup’s Sole Technical Writer with Sarah Day of LaunchDarkly
    13:58
  31. 39.
    Technical Writing and User-Friendly Documentation with Arshabhi Rai of Solace
    16:55
  32. 40.
    Career Trajectories For Technical Writer's with Jordan Stanchev of SAP Labs
    30:14
  33. 41.
    Treating Documentation As A Product And Collaborative Effort with Emily Mayeski of CyberCube
    18:00
  34. 42.
    Focusing on the User-Centric Documentation with Sreya Dutta of Clover Network - A Fiserv Company
    24:40
  35. 43.
    Collaborative Technical Documentation & Technological Innovations with Preeti Savanur of OpenText
    30:26
  36. 44.
    Innovating In Technical Writing with Marco Cacciacarro from Blackberry
    23:22
  37. 45.
    Keeping Documentation Simple and Readable with Aditi Khanchandani of Cognizant
    10:50
  38. 46.
    Importance Of Formatting And Presentation In Technical Writing with Gururag Kalanidhi of Freshworks
    14:11
  39. 47.
    Unifying the technical documentation with Sadhana S of IBM
    23:35
  40. 48.
    Benefits of Open-sourcing Content with Andrew Etter of Amazon Web Services
    20:12
  41. 49.
    Optimising Technical Writing through Strategic Planning with Rahel Anne Bailie from Content, Seriously Consulting
    23:29
  42. 50.
    Explore Documentation Lifecycle with Abrar Syed of Equiniti India
    10:53

Listen to Knowledgebase Ninjas now.

Listen to Knowledgebase Ninjas in full in the Spotify app