Deep Listening - Impact beyond words

Oscar Trimboli

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us have had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.

We feel frustrated,isolated and confused because we aren't heard.

Deep Listening - Impact beyond words - An overview of the podcast series
Trailer 2 min 24 sec

All Episodes

Simon Greer is the founder of Bridging The Gap and the host of Courageous Conversations at the Nantucket Project in the United States. He's known as a social entrepreneur and has spent the last 30 years on the front lines of the most contentious social change and struggles. Do you struggle to listen when you're in disagreement? How do you hold your presence, maintain your focus, when everything the other person says is the opposite of what you've come to believe? Do you get so angry that you lose track of your argument and theirs? Today's episode may be able to help you explore how to listen when you disagree and the difference between arguing for truth or arguing for victory.

Oct 22

46 min 25 sec

Zoom Fatigue is a well-documented phenomenon. It is more draining and depleting for women than men. There is a Zoom Exhaustion & Fatigue Scale (ZEF Scale) you can take the survey via Dr. Anna Queiroz is a post-doctoral researcher at the Virtual Human Interaction Lab and at the Graduate School of Education at Stanford University. Written in collaboration with Fauville, Luo, Beilesnon and Hancock - 'Nonverbal Mechanisms Predict Zoom Fatigue and Explain Why Women Experience Higher Levels than Men'. During this discussion with Anna, we explore the impact of fatigue while listening on a video conference. It's important to understand that Zoom fatigue and exhaustion has of five different elements. They are emotional, motivational, visual, social, and general fatigue. We explore the techniques you can use as a host and guest to improve the quality of the video conference - what to do before, during, and after the video conference to reduce exhaustion and fatigue. Listen for free Zoom Exhaustion & Fatigue Scale - Stanford researchers identify four causes for ‘Zoom fatigue’ and their simple fixes Zoom Exhaustion & Fatigue Scale -   Stanford researchers identify four causes for ‘Zoom fatigue’ and their simple fixes Podcast Episode 088: How to listen in a video meeting with Professor Sheryl Brahnam, from Missouri State University. - The ultimate guide to listening during a video conference

Sep 10

26 min 31 sec

Heather Morris is most well known for being the author of The Tattooist of Auschwitz, which has sold over 8 million copies since its first publication in 2018. The story, is a story of beauty and hope and it's based on years of interviews by Heather Morris and the interviews she conducted with real-life Holocaust survivors and Lale, The Tattooist of Auschwitz. The Three Sisters is the next book in the series, an astonishing story about a promise to stay together, an unbreakable bond, and a fierce will to survive. ” People have been telling stories long before they've been writing them down. That storytelling is literally what makes the world go round, it is what connects us, not only with our friends and family, but with the past, and also with the future. I'm all about storytelling and to be able to tell your stories, you've got to listen to them in the first place. The two are intrinsically entwined.”. The irony for me is that to help everyone become better listeners, I had to become better at telling stories. For many of us sharing our own stories is as uncomfortable as listening to someone else's story. So, what am I taking away from Heather's conversation today? I need to tell more stories. I need to be comfortable telling stories about myself, about my family, about others. Listen for Free

Aug 20

45 min 38 sec

Sergeant Kevin Briggs is an international crisis management and suicide prevention expert. His Ted Talk – “The bridge between suicide and life” has been viewed over 6 million times. Kevin is a retired California highway patrol Sergeant. He has spent many years patrolling the Golden Gate Bridge in San Francisco, where he witnessed many individuals clinging to life by a thread, people who had lost hope and could see no way out.   Through his compassion, gentle voice, eye contact, and his ability to listen, encourage them not to go over the rails of the bridge or come back to solid ground and start a new chapter in their life. His nickname is the Guardian Angel of the Golden Gate Bridge. Listen for free

Aug 6

43 min 18 sec

email with the SUBJECT Compass if you would like to provide feedback on a key concept in the next book

Jul 14

1 min 19 sec

Michael Bungay Stanier is at the forefront of shaping how organisations around the world make being coach-like an essential leadership competency.   His book The Coaching Habit is the best-selling coaching book of this century, with nearly a million copies sold and thousands of five-star reviews on Amazon.   In 2019, he was named the #1 thought leader in coaching. Michael was the first Canadian Coach of the Year, has been named a Global Coaching Guru since 2014 and was a Rhodes Scholar. Michael founded Box of Crayons, a learning and development company that helps organisations transform from advice-driven to curiosity-led.   Learn more at   Michael is a compelling speaker and facilitator, combining practicality, humour, and an unprecedented degree of engagement with the audience.   He’s spoken on stages and screens around the world in front of crowds ranging from ten to ten thousand. His TEDx talk is called How to tame your Advice Monster.   What I love about this discussion is Michael’s energy, enthusiasm and capacity as speak to be clear and cut-through –   When I think of Michael, I think of one of the worlds true blue flame thinkers – what is a blue flame thinker   The blue flame is the hottest and more potent part of the flame it can burn through steel with its clarity and focus Listen for free

Jun 25

41 min 10 sec

Danish Dhamani is co-founder and CEO of Orai, a public speaking app that has helped over 300 hundred thousand  people speak more clearly and confidently with AI feedback. a TEDx speaker coach he is uniquely placed to understand what the audience is listening to and for when you speak because his company Orai has analyzed over 2 million speeches uploaded to the Orai application to improve their speaking  I loved spending time with Danish as he has spent over 5 years analysis the difference be good and compelling speakers.  Listen carefully as Danish explains the impact of categories of speaking impact  filler words  energy tone volume vocal clarity Enunciation Facial Expressions  During our discussion, listen carefully for the seven categories during our discussion.  Listen for Free

May 7

44 min 25 sec

Today we will be discussing with Professor Sheryl Brahnam, from Missouri State University. Sheryl has focussed her research on the role of embodied conversational agents, computer abuse, critical theory, and virtual reality psychotherapy. In 2010 she became interested in how technology is changing the way we listen to each other which is why when the New York Times wrote an article called “why Zoom is terrible” they reached out to Sheryl for her decades long expertise in the role of technology and listening.  This discussion is full of practical tips in getting the most from video conferences in the workplace especially how to use your face relative to your webcam to help reduce unintended interruption   Sheryl explains that how video conferences can be the equivalent of junk food in the communications before most people aren’t aware of the ingredients for a video conference and how they are re-constituted.  Listen for Free

Mar 26

45 min 14 sec

Today I'm really lucky. I'm joined by two people, Jennie and Chris and today we're going to explore the topic of listening and autism, a topic. I have no knowledge in and today I'm really excited to learn and listen to Jennie and Chris. It's a unique opportunity because they have generously provided a talk at public conventions on this very topic. And I feel really privileged to explore a world I know nothing about. And yet in my last three weeks of research on this topic, it's opened up a wonderful perspective for me about listening for similarities, listening for differences, and being conscious of your own listening and how that influences others. Listen for Free  

Mar 5

30 min 39 sec

Get Better at Deep Listening, with Oscar Trimboli Listen for Free

Feb 20

43 min 34 sec

Listen to What Customers Aren’t Saying, with Oscar Trimboli Listen for Free

Feb 20

37 min 12 sec

How to listen when they hold strong views? Listen for Free

Feb 9

4 min 3 sec

How to Resolve Conflict and Boost Productivity through Deep Listening with Oscar Trimboli Listen for Free

Feb 6

51 min 29 sec

What if your manager doesn't listen? Listen for Free

Feb 4

3 min 29 sec

Exploring versus discovery - Listening wide versus deep Listen for Free

Feb 2

2 min 35 sec

Today’s masterclass is all about learning to listen to someone’s voice. If you have taken the listening quiz and you are either the interrupting or lost listener – today’s discussion is all about how to listen to the range in the speakers voice. It will help you understand when you feel the urge to interrupt – take a moment longer to listen to where the speakers voice is coming from in their body. Perhaps you’ve read about him in The Washington Post, or heard him speak on Radio. If not there, then you’ve likely seen Eric Arceneaux on YouTube, where his viral singing technique videos have generated over 30million views. A world-renowned vocal coach, breathwork specialist, and recording artist, Eric Arceneaux has developed a reputation for transforming and saving voices. Whether you need to prepare for a musical or the FIFA Football world cup – professionals call Eric to help them reach their vocal potential What I love about this interview is the range and nuance Eric has for explaining how voice and song are created by humans. Listen for Free

Jan 29

51 min 50 sec

How to effectively interrupt a monologue when listening? Listen for Free

Jan 28

4 min 13 sec

How do I block my ideas while listening? Listen for Free

Jan 26

2 min 18 sec

How To Listen: The Most Underrated Leadership Hack In the 21st Century with Oscar Trimboli Listen for Free

Jan 23

52 min 50 sec

How do I help the speaker be concise? Listen for Free

Jan 21

2 min 22 sec

What do I do when they don't listen? Listen for Free

Jan 19

2 min 46 sec

Michael Grinder has over 40 years of experience training thousands of groups. Known as the pioneer of nonverbal communication, Michael helps executives and educators assess people more accurately and connect with others more deeply. Two well-known experts personally trained Michael in the field of communication: Carl Rogers, the father of humanistic psychology, and Michael’s brother, Dr. John Grinder, co-founder of Neuro-Linguistic Programming. Over his career, Michael has written 14 books, which have been translated into 7 languages. The book that caught my attention is The Elusive Obvious the science of non-verbal communication. It outlines Four distinct patterns – visual, auditory, kinaesthetic and breathing. Together with explore these patterns of expression in and storing information. We cover the role of subjects and objects in discussions through the lens of points of focus. Michael and I start off discussing the ways people process and store communications. Malala Yousafzai discusses the importance of education in diffusing terrorism & empowering women. Dalton Sherman Keynote speech Listen for Free

Jan 15

49 min 58 sec

How do you effectively listen in groups? Listen for Free

Jan 14

3 min 36 sec

Answer my questions - where do I start? Listen for Free

Jan 12

6 min 38 sec

In 2020, you provided your feedback via our annual survey This is a summary of the survey and what will be different in 2021 If you would like to share your perspective  Listen for Free

Jan 9

17 min 11 sec

Juliana Tafur is an award-winning trilingual filmmaker, producer and director. She owns Orkidea Films and Story Powerhouse, which are devoted to the development and execution of compelling TV and film projects, including LIST(e)N - a feature length documentary which highlights our common humanity amidst the growing polarization in the U.S.A  During this discussion Juliana and I explore that listening is the willingness to have your mind changed.  Juliana’s 90 minute documentary Listen, where two people with different perspectives on abortion, guns and immigration are brought together to listen to each other.   Listen carefully as Juliana describes in very careful and thoughtful detail how people show up when they are willing to listen and when they are not.  Do you think you interrupt a lot when you listen, most people don’t think they interrupt – yet speakers say it’s the most frustrating thing about listeners – listen carefully when Juliana describes what interrupting shows up in listening.  Finally, great listening environments can be defined – Juliana skilfully and elegantly creates an environment where people can be open to listening  Listen for Free

Dec 2020

33 min 52 sec

email your listening struggles during video conferences? send them to if you would like early access to the episode email with the subject Early Access Listen for Free Thanks for listening  

Nov 2020

2 min 41 sec

Listen for Free

Nov 2020

6 min 47 sec

Marc Brackett is the Founder and Director of the Yale Center for Emotional Intelligence a Professor in the Child Study Center of Yale University.   He is the lead developer of RULER, an evidence-based approach to social and emotional learning that has been adopted by nearly 2,000 pre-K through high schools across the United States and in other countries.  He is developed a companion application called Mood Meter which I’ve been using since preparing for this interview  As a researcher for over 20 years, Marc has focused on the role of emotions and emotional intelligence in learning, decision making, creativity, relationships, health, and performance. He has published 125 scholarly articles and received numerous awards   Most recently he published Permission to Feel: Unlocking the Power of Emotions to Help Our Kids, Ourselves, and Our Society Thrive  Marc mission is to educate the world about the value of emotions and the skills associated with using them wisely. “I want everyone to become an emotion scientist”, he says. “We need to be curious explorers of our own and others’ emotions so they can help us achieve our goals and improve our lives.” and then they are carefully listening to then support people in understanding what they might be feeling based on what the speaker shared. Listen for Free 

Nov 2020

39 min 20 sec

Listen for Free

Nov 2020

39 min 29 sec

Daniel has learned to “see” using a form of echolocation. He clicks his tongue and sends out flashes of sound that bounce off surfaces in the environment and return to him, helping him to construct an understanding of the space around him. In a rousing talk, Kish shows how this works – and asks us all to let go of our fear of the dark unknown.  His 2015 talk at TED Global has been viewed millions of times  Daniel and I did this interview at the end of a sunny California summer day and he asked me if it was ok to do this interview while he took his afternoon walk – he also did the interview via video so it was great to get to know Daniel’s cat and neighbourhood.  Listen for Free

Nov 2020

55 min 37 sec

A bonus subscriber-only episode based on your survey feedback   Listen for Free

Nov 2020

29 min 50 sec

Listen for Free

Oct 2020

2 min 6 sec

Chase Hughes is THE leading military and intelligence behaviour expert creating the most advanced behaviour skills courses and tactics available worldwide:  He is the author of the worldwide #1 bestselling book on advanced persuasion, influence and behaviour profiling.  ​Chase teaches elite groups, government agencies and police in behaviour science skills including behaviour profiling, nonverbal analysis, deception detection, interrogation, and advanced behavioural investigation.    Listen carefully, when Chase discovers that despite over 150 interviews, I ask the question that no one else asks and the only question that MATTERS.  Listen for Free

Oct 2020

39 min 35 sec

Garth Paine is a composer, scholar and acoustic ecologist.  He crosses art-science boundaries with his community embedded work on environmental listening and creative place-making in addition to his environmental musical works and performances.  His research drives toward new approaches to acoustic ecology and the exploration of sound as our lived context including the application of virtual reality health    Garth's current research centres around the Listen Project, on acoustic ecology project that focuses on field recording and community building. He co-directs the  Acoustic Ecology Lab at Arizona State University.    He will explain passive listening, active listening, and directed listening AND How Deep Listening nearly cost him, his life   Listen for Free  

Oct 2020

28 min 30 sec

Mona Thompson is an improv performer, teacher, and creative facilitator. She has performed and taught in Norway, Finland, the Netherlands, the United States as well as at Stanford and Harvard, MIT and Stanford. She has co-founded Collective Capital, a change and innovation consultancy that helps organisations become more curious, generous, and resilient using tools from improv and design thinking.    Mona is a master of listening beyond the words, beyond the facts and listening to emotions and listening for inferences. Listening for emotions isn’t something most of us have been taught. Listening for emotions is another part of listening. Listen for Free

Sep 2020

40 min 24 sec

Jenny Taylor is passionate about conscious connection between our breathing and our productivity.  A member of the international breathwork foundation, Jenny is an expert teacher and education on the connection between better breathing and a more productive and fulfilled life. Jenny explains the connection between breathing and listening and takes the time to create simple practical exercises that you can do each day to improve your breathing.  Jenny reinforces many of the stories and theories from our discussion with James Nestor in Episode 74 Unlock the ancient secrets between listening and breathing. In this very practical discussion Jenny helps me make sense of a big part of my teenage years and the impact of breathing on me. Listen for Free

Sep 2020

40 min 39 sec

Today we get the opportunity to listen to a retired FBI Special Agent and Chief of the Counterintelligence Behavioural Analysis Program. Robin has taken his life's work of recruiting spies and broken the art of leadership and relationship building. Robin has crafted his Code of Trust for quick results and maximum success.   Author of Sizing People Up: A Veteran FBI Agent's User Manual for Behavior Prediction  and It’s not all about Me  My favourite story about Robin’s life as a marine and what that taught him about how he wasn’t listening and the consequences on a bombing range.  Lets listen to Robin  Listen for Free

Aug 2020

28 min 34 sec

In this episode I listen to Tracey and Mark -the co-founders of TRUTHPLANE – one of the most compelling global organisations in the field of business communication.   Tracey advises the world’s top companies and individuals on their biggest questions around communication and body language.  Mark Bowden has been voted the #1 Body Language Professional in the world for two years running  Tracey and Mark highlight the importance of the host, the chair of the meeting or your role as a participant in the meeting exploring Level Four – Listening FOR their UNSAID  Listen for Free

Aug 2020

37 min 4 sec

G’day and Thank you so much for supporting the Apple Awards Winning Podcast "Deep Listening " We'd love it if you could take 7  minutes to let us know how we can bring you the best possible content for the next 70 episodes. Since 2017, The Apple Award-Winning Podcast “Deep Listening – Impact beyond words” is the global resource for people who want to improve their listening in the workplace. When the deep listening podcast is published, all I know about YOU is the date, time and country the podcast was downloaded. I want to get to you better, how did we meet? What do you struggle with when it comes to your listening? What’s been the most useful tip you have applied are just some of the things I want to know to make this podcast better for you I know the difference between hearing and listening is taking action. I will be implementing what you ask for Our promise is by implementing the tips and techniques from the podcast, you will get 4 hours a week back in your work schedule. What could you do with an extra 4 hours per week?   Thanks for listening

Jul 2020

2 min 2 sec

Author, thinker, researcher and a reputation for asking massively difficult questions oh and occasional comedian David Clutterbuck is one of the earliest pioneers of coaching and mentoring.   David shares what makes a powerful question, and the importance of being an impatient listener  Listen for Free

Jul 2020

41 min 46 sec

We breathe 25,000 times a day, but we've lost the ability to breathe correctly. Learn what went wrong, how we fix it, and the enormous difference it makes. James Nestor is an award-winning author, who has written for The New York Times, NPR, Scientific American and many more. James has spent the last few years exploring and performing studies on breathing: it's million-year-old history and how it affects our lives today. You may have heard Oscar Trimboli say, "the deeper you breathe, the deeper you listen." Hear their conversation and discover how breathing and listening are inextricably linked. Learn the difference between mouth breathing and nose breathing. Find out what the deal is with 'focussing on your breath', and how it's the key to listening to yourself. Listen for Free

Jul 2020

38 min 3 sec

How do you listen when time is critical? What do medical staff actually listen for?   Associate Professor Ginger Locke shares the art and science of how medics think and perform. Learn from her experience in training doctors about empathy, curiosity and the dangers of seeking efficiency. Discover the difference between what doctors say and what patients hear, and how deep listening can make the difference between life and death. Listen for Free

Jun 2020

46 min 22 sec

How do you listen in such a way that the speaker better understands themselves? Leadership expert and author, Jennifer Garvey Berger, gives a masterclass in how to listen at Level 5: listening for meaning. Jennifer shares her experiences of shaping conversations through listening, diving deeper than the content of what's being said and revealing what has given rise to the dialogue in the first place. Learn the four ways people listen differently.  Learn why everyone you listen to is the most interesting person in the world. Listen for Free

Jun 2020

45 min 23 sec

Paul Nadeau is a highly decorated former police detective, hostage negotiator and international peacekeeper.  He shares the story of how a terrorist saved his life, and why the cost of not listening can be fatal. Learn how to ask the right questions and build rapport. Paul says that at the core, hostage negotiation and crisis negotiation is listening. Opening a space for them to speak and making people feel heard. Learn how Paul was able to truly connect with a man who terrified his other police colleagues. By asking people to speak and really listening - Paul has learnt that people are more like us than they are different. Listen for Free

May 2020

39 min 56 sec