This browser doesn't support Spotify Web Player. Switch browsers or download Spotify for your desktop.

Playing for Keeps

By Churn Buster

Retaining customers has never been more important for eCommerce businesses. Join Kristen LaFrance, eCommerce retention specialist and head of community at Churn Buster, as she interviews guests from the top subscription businesses to learn how the best in the DTC space are retaining customers. If you're growing a subscription based business, running a subscribe and save program on your site, or just plain interested in hearing stories from the top DTC businesses, Playing for Keeps is for you.

  1. 1.
    The Best of Season 1: The top 5 lessons, trends, and takeaways 1/13/2020
    35:51
  2. 2.
    Ugly Drinks on maintaining brand standards across a global team with Hugh Thomas 12/30/2019
    32:45
  3. 3.
    Bringing DTC brands into the subscription space with Kaleigh Moore12/16/2019
    35:23
  4. 4.
    Bite Toothpaste Bits on customer motivation and building from passion12/9/2019
    1:17:11
  5. 5.
    Deconstructing brand loyalty with Aaron Orendorff11/25/2019
    1:10:51
  6. 6.
    Customer Acquisition Vs. Retention: A Battle For DTC Brand Focus 11/5/2019
    17:42
  7. 7.
    How DRINKS leveraged deep personalization to turn Wine Insiders into a DTC powerhouse with Louis Amoroso 11/4/2019
    43:40
  8. 8.
    Ancient Nutrition on identifying promotions that extend subscription lifecycles with Jeff Schnepple10/28/2019
    53:47

Listen to Playing for Keeps now.

Listen to Playing for Keeps in full in the Spotify app