Mission Qualfon

By Mission Qualfon

Most companies, including BPOs, have a mission statement that demonstrates its core values, but do its employees know and understand what it stands for? Each month, Qualfon executives and employees across our organization will join hosts Marisol Sanchez and Jeremy Lunnen for a deep dive into how they live the Qualfon mission through mentorship, learning and development, community involvement, and communication.

  1. 1.
    Episode 29: The Uniqueness of Our Philosophy and Culture with Tracy Beck, Vice President of Operations.
  2. 2.
    Episode 28: Being a Positive Force While Seeking Your Total Vocation, with Jason Skurupey, Operations Director for the Mission Office
  3. 3.
    Episode 27: Moving Fast at Qualfon with Summer Dennis, Managing Director
  4. 4.
    Episode 26: It’s the Small Things with Alvaro Perezalonso, Sr. Manager of Process Optimization Engineering
  5. 5.
    Episode 25: Protecting the Secrets of the Origins of Life with Dr. Hector Arocha, Director of Genesis 4C in Cuatro Ciénegas
  6. 6.
    Episode 24: Forging a Path for Us to Blossom with Elizabeth Mayes, Senior Vice President of Global Person Office
  7. 7.
    Episode 23: Retiring from the Job, Not the Mission with Doug Gilmour, Director of Global Compensation
  8. 8.
    Episode 22: Winning & Losing Spectacularly with a Focus on the Spectacular with Dave Drayton, Chief Sales and Solutions Officer
  1. 9.
    Episode 21: Immersing Ourselves in our Mission with Brandon Ammons, Vice President of Talent Acquisition
  2. 10.
    Bonus Episode: Ep 20 Creating a Positive Ripple Effect Across a Company with Roberto Sanchez Mejorada, Chief Mission Officer
  3. 11.
    Episode 19: Divine Timing with Abel Cruz, Managing Director
  4. 12.
    Episode 18: The Key to Successful Acquisitions with Trevor Allen, Chief Mergers & Acquisitions Officer
  5. 13.
    Episode 17: Measuring Success with Michael Osorio, Director of Business Intelligence & Reporting
  6. 14.
    Episode 16: Finding a Home through Acquisitions with Eric Rothert, VP of Operations
  7. 15.
    Episode 15: The Focus on the Person with Mike Jossi, Chief Person Officer
  8. 16.
    Episode 14: An Introduction to Guyana with Luanna Persaud, Country Director, and Sherwin Welcome and Rawle Toney, Operations Directors.
  9. 17.
    Episode 13: From Agent to VP of Operations – Climbing the BPO Ladder, with Angel Posada
  10. 18.
    Episode 12: Pursuing Your Total Vocation, with Jennifer Di Tirro, VP of Business Development
  11. 19.
    Episode 11: Process Improvement: Continuously Improving to Be the Best with Al Barrenechea, Director of Qualfon University
  12. 20.
    Episode 10: Answering the Call: A Company with a Heart – with Maricarmen Gonzalez, Board Member and spouse of Alfonso Gonzalez, Founder and Chairman of Qualfon
  13. 21.
    Episode 9: Project Management; Conducting an Orchestra – with Tracy Flanigan, Project Manager
  14. 22.
    Episode 8: Business Process Outsourcing (BPO) 101, with Mike Marrow, Chief Executive Officer
  15. 23.
    Episode 7 : Home is where the heart is, with Jan Aquino, VP of Operations
  16. 24.
    Episode 6: Stronger Together with Cultural Alignment, Kristi Walsh, VP of Client Relations
  17. 25.
    Episode 5: How to Be The Best and Make Each Person’s Life Better, with Roberto Sanchez Mejorada, Chief Mission Officer
  18. 26.
    Episode 4: Stairway to the Best Version of Yourself, with Lyman Baete, Manager of Higher Education
  19. 27.
    Episode 3: Learn@Work, with Kim Carr, Process Optimization Engineering Team
  20. 28.
    Episode 2: The New Kid on the Block, with Ian Jones, SVP of Integrated Solutions
  21. 29.
    Episode 1: What Makes a Good Mentor and/or Mentee? Mike Marrow, CEO of Qualfon

Listen to Mission Qualfon now.

Listen to Mission Qualfon in full in the Spotify app