Mission Qualfon

By Mission Qualfon

Most companies, including BPOs, have a mission statement that demonstrates its core values, but do its employees know and understand what it stands for? Each month, Qualfon executives and employees across our organization will join hosts Marisol Sanchez and Jeremy Lunnen for a deep dive into how they live the Qualfon mission through mentorship, learning and development, community involvement, and communication.

  1. 1.
    Episode 29: The Uniqueness of Our Philosophy and Culture with Tracy Beck, Vice President of Operations.
    27:22
  2. 2.
    Episode 28: Being a Positive Force While Seeking Your Total Vocation, with Jason Skurupey, Operations Director for the Mission Office
    40:45
  3. 3.
    Episode 27: Moving Fast at Qualfon with Summer Dennis, Managing Director
    29:38
  4. 4.
    Episode 26: It’s the Small Things with Alvaro Perezalonso, Sr. Manager of Process Optimization Engineering
    35:43
  5. 5.
    Episode 25: Protecting the Secrets of the Origins of Life with Dr. Hector Arocha, Director of Genesis 4C in Cuatro Ciénegas
    26:05
  6. 6.
    Episode 24: Forging a Path for Us to Blossom with Elizabeth Mayes, Senior Vice President of Global Person Office
    32:08
  7. 7.
    Episode 23: Retiring from the Job, Not the Mission with Doug Gilmour, Director of Global Compensation
    41:07
  8. 8.
    Episode 22: Winning & Losing Spectacularly with a Focus on the Spectacular with Dave Drayton, Chief Sales and Solutions Officer
    44:45
  1. 9.
    Episode 21: Immersing Ourselves in our Mission with Brandon Ammons, Vice President of Talent Acquisition
    28:31
  2. 10.
    Bonus Episode: Ep 20 Creating a Positive Ripple Effect Across a Company with Roberto Sanchez Mejorada, Chief Mission Officer
    51:40
  3. 11.
    Episode 19: Divine Timing with Abel Cruz, Managing Director
    33:05
  4. 12.
    Episode 18: The Key to Successful Acquisitions with Trevor Allen, Chief Mergers & Acquisitions Officer
    29:00
  5. 13.
    Episode 17: Measuring Success with Michael Osorio, Director of Business Intelligence & Reporting
    30:03
  6. 14.
    Episode 16: Finding a Home through Acquisitions with Eric Rothert, VP of Operations
    25:30
  7. 15.
    Episode 15: The Focus on the Person with Mike Jossi, Chief Person Officer
    39:11
  8. 16.
    Episode 14: An Introduction to Guyana with Luanna Persaud, Country Director, and Sherwin Welcome and Rawle Toney, Operations Directors.
    33:14
  9. 17.
    Episode 13: From Agent to VP of Operations – Climbing the BPO Ladder, with Angel Posada
    40:23
  10. 18.
    Episode 12: Pursuing Your Total Vocation, with Jennifer Di Tirro, VP of Business Development
    26:28
  11. 19.
    Episode 11: Process Improvement: Continuously Improving to Be the Best with Al Barrenechea, Director of Qualfon University
    39:27
  12. 20.
    Episode 10: Answering the Call: A Company with a Heart – with Maricarmen Gonzalez, Board Member and spouse of Alfonso Gonzalez, Founder and Chairman of Qualfon
    50:37
  13. 21.
    Episode 9: Project Management; Conducting an Orchestra – with Tracy Flanigan, Project Manager
    38:40
  14. 22.
    Episode 8: Business Process Outsourcing (BPO) 101, with Mike Marrow, Chief Executive Officer
    35:05
  15. 23.
    Episode 7 : Home is where the heart is, with Jan Aquino, VP of Operations
    29:24
  16. 24.
    Episode 6: Stronger Together with Cultural Alignment, Kristi Walsh, VP of Client Relations
    21:17
  17. 25.
    Episode 5: How to Be The Best and Make Each Person’s Life Better, with Roberto Sanchez Mejorada, Chief Mission Officer
    36:27
  18. 26.
    Episode 4: Stairway to the Best Version of Yourself, with Lyman Baete, Manager of Higher Education
    27:54
  19. 27.
    Episode 3: Learn@Work, with Kim Carr, Process Optimization Engineering Team
    27:32
  20. 28.
    Episode 2: The New Kid on the Block, with Ian Jones, SVP of Integrated Solutions
    32:25
  21. 29.
    Episode 1: What Makes a Good Mentor and/or Mentee? Mike Marrow, CEO of Qualfon
    32:38

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