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Community Signal

By Patrick O'Keefe

Community Signal is a weekly podcast for online community professionals, hosted by industry veteran Patrick O’Keefe. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.

  1. 1.
    Retaining Talented Community Pros and What Makes a Great Boss? (3 Years of Community Signal)12/03/2018
    45:29
  2. 2.
    How The New York Times is Building Thoughtful Comment Sections in the Trump Era11/19/2018
    49:14
  3. 3.
    Build Something People Care Enough to Get Angry About11/05/2018
    46:18
  4. 4.
    How Spotify’s Rock Star Program Empowers and Rewards Community Super Users10/22/2018
    43:04
  5. 5.
    News Membership as a Community Model10/08/2018
    34:10
  6. 6.
    The Community Manager You Think You Can’t Afford09/24/2018
    45:28
  7. 7.
    A New York City Dive Bar in Online Community Form09/10/2018
    34:44
  8. 8.
    The State of Online Community as a Career08/27/2018
    35:30
  1. 9.
    The Struggle to Ban Alex Jones + Membership Models for News Organizations08/13/2018
    49:38
  2. 10.
    No Room for Holocaust Deniers07/30/2018
    30:02
  3. 11.
    The Value of Developer Relations07/16/2018
    46:28
  4. 12.
    Higher Education’s Troll Hunter07/02/2018
    41:19
  5. 13.
    Community Management in France06/18/2018
    34:18
  6. 14.
    Acing Your Next Community Job Search06/03/2018
    39:28
  7. 15.
    Never Put All of Your Eggs in One Community Basket05/21/2018
    37:18
  8. 16.
    When Community Managers and Middle Managers Join Forces05/07/2018
    40:40
  9. 17.
    Snapchat Story-Sized Humanity04/23/2018
    40:26
  10. 18.
    Building a Community That Won’t Cash Out04/09/2018
    40:21
  11. 19.
    LEGO Wasn’t Always Open to Your Ideas03/26/2018
    48:43
  12. 20.
    When the Secret Service Visits You Because of Your Community03/12/2018
    47:42
  13. 21.
    He Hacked My Website02/26/2018
    40:50
  14. 22.
    Why Ubisoft Created a Community Content Team02/12/2018
    30:55
  15. 23.
    From Civil Engineer to Community Manager01/29/2018
    33:24
  16. 24.
    Ending the Millennial Conversation, Customer Experience Insurance and Other Short Stories01/08/2018
    38:15
  17. 25.
    The Making of Community Signal (Episode #100)01/01/2018
    48:58
  18. 26.
    90%+ of Members Felt Less Alone After Joining This Community12/18/2017
    29:30
  19. 27.
    Online Communities in the Post-Facebook Era12/11/2017
    44:26
  20. 28.
    How Community Platforms Address the Member Life Cycle12/04/2017
    26:33
  21. 29.
    Building Executive-to-Executive Online Communities11/27/2017
    24:17
  22. 30.
    A Forums-Focused Digital Agency11/20/2017
    36:44
  23. 31.
    Building a Community for People With Dementia11/06/2017
    31:08
  24. 32.
    Online Community for a Funeral Insurance Company10/30/2017
    37:15
  25. 33.
    Delphi Forums, the Enduring Legacy of an Online Pioneer10/23/2017
    36:18
  26. 34.
    The One Community Metric to Rule Them All10/16/2017
    33:10
  27. 35.
    When You Ask a Room Full of Senior Staff What Community Is10/09/2017
    35:49
  28. 36.
    Community Experience is Part of the Customer Experience10/02/2017
    22:18
  29. 37.
    The Cost of Being a Prominent Woman on Wikipedia - and Online09/25/2017
    34:40
  30. 38.
    The Ups and Downs of My Community Management Job Search09/18/2017
    35:03
  31. 39.
    Students Who Use the Community Pass More Exams - and Pay More Tuition09/04/2017
    30:38
  32. 40.
    Digital Community in the 1970s08/28/2017
    36:41
  33. 41.
    The Election Year That Never Ended08/21/2017
    47:42
  34. 42.
    The Broken Windows Theory08/14/2017
    37:40
  35. 43.
    How a Strict Paywall Affects Community at the Financial Times08/07/2017
    28:08
  36. 44.
    Keeping Open Source Software Developers Connected to Users07/31/2017
    33:44
  37. 45.
    National Geographic Turns to Online Community to Find Amazing Photos07/24/2017
    30:50
  38. 46.
    Photobucket Just Damaged Millions (Billions?) of Posts in Online Communities07/17/2017
    37:17
  39. 47.
    Facebook Doesn't Protect Black Children, But They Did Add "Community" to Their Mission Statement, So…07/10/2017
    36:40
  40. 48.
    Why You Should Befriend Your Competitors07/03/2017
    44:39
  41. 49.
    Threats to Civil Discourse Online06/26/2017
    38:53
  42. 50.
    Facebook's Wake-Up Call for Jive and Enterprise Social Networks06/19/2017
    39:20
  43. 51.
    GoDaddy's Community Move06/12/2017
    30:56
  44. 52.
    Are Associations Being Taken Advantage Of?06/05/2017
    41:01
  45. 53.
    Fighting for Community Buy-In at The Economist05/29/2017
    32:06
  46. 54.
    Cultural Anthropology and Online Communities05/22/2017
    32:40
  47. 55.
    Moving the News Industry From Clickbait to Community05/15/2017
    39:23
  48. 56.
    How to Transition a Community Team After You Acquire Their Company05/08/2017
    35:42
  49. 57.
    Moderating Live Video05/01/2017
    36:46
  50. 58.
    The ROI of an Anonymous, Nonprofit, Mental Health Community04/24/2017
    29:31
  51. 59.
    Why Do People Love NASA?04/10/2017
    34:05
  52. 60.
    Improv for Community Pros04/03/2017
    37:48
  53. 61.
    Making Room for Newbs in Competitive Gaming03/27/2017
    37:43
  54. 62.
    Closing Your Community Right03/20/2017
    52:43
  55. 63.
    Managing a Cancer Community03/13/2017
    31:43
  56. 64.
    Lessons From The WELL + Making a World Where the Sun Rises the Next Morning03/06/2017
    46:11
  57. 65.
    Inspiring Awe in Your Community02/27/2017
    33:22
  58. 66.
    IMDb's Message Boards and Why Trolls Don't Force Communities to Close02/20/2017
    51:44
  59. 67.
    Bringing Community to the Executive Meetings02/06/2017
    46:53
  60. 68.
    How Engagement Editors Can Restore Trust in the Media01/30/2017
    35:24
  61. 69.
    The Creator of Community Manager Appreciation Day01/23/2017
    25:38
  62. 70.
    The (Experienced) Community Manager Job Hunt01/16/2017
    34:57
  63. 71.
    Requiring Real Names01/09/2017
    34:22
  64. 72.
    The Career Ceiling in Online Community Management01/02/2017
    38:48
  65. 73.
    Why (Some) Associations Struggle with Online Communities12/26/2016
    31:13
  66. 74.
    Working with Law Enforcement12/12/2016
    22:16
  67. 75.
    When Community Members Block Ads12/05/2016
    33:34
  68. 76.
    How MetaFilter’s Founder (Successfully) Stepped Away From the Community After 16 Years11/28/2016
    47:39
  69. 77.
    Ethical Communication Platforms11/21/2016
    28:49
  70. 78.
    How Libraries Build Safe, Inclusive Community Spaces11/07/2016
    29:10
  71. 79.
    The Skill of Empathy10/31/2016
    31:08
  72. 80.
    How Pearson’s Internal Online Community Connects 36,000 Employees in 70+ Countries10/24/2016
    26:53
  73. 81.
    The Howard Rheingold Episode10/17/2016
    23:31
  74. 82.
    How The Guardian Prepared for Brexit’s Impact on Community Engagement10/10/2016
    33:54
  75. 83.
    Bringing Respect to a Like Fight10/03/2016
    40:48
  76. 84.
    How to Build a Paid, Private Online Community With Staying Power09/26/2016
    30:54
  77. 85.
    Kickstarter’s Community Wants Your Next Crowdfunding Campaign to Be Successful09/19/2016
    29:37
  78. 86.
    The Skills You Gain From Starting a Community09/05/2016
    28:54
  79. 87.
    Supporting the Mental Health of Front Line Community Pros08/29/2016
    38:13
  80. 88.
    How Marketers Should Approach Community08/22/2016
    35:59
  81. 89.
    SWAT Team Commander and Community Moderator08/15/2016
    53:30
  82. 90.
    Managing Oprah’s Community08/08/2016
    42:10
  83. 91.
    The Application of Community Guidelines08/01/2016
    24:18
  84. 92.
    Medical Research in Online Communities07/25/2016
    34:18
  85. 93.
    The Power of Explanation and the Curse of Knowledge07/18/2016
    47:22
  86. 94.
    How Companies Can Ethically Engage on reddit07/11/2016
    39:08
  87. 95.
    Association Management = Community Management?07/04/2016
    33:03
  88. 96.
    Planning a Community Redesign (After Having the Same Design for More Than a Decade)06/27/2016
    48:29
  89. 97.
    Abusive Lawsuits Can Silence Your Community (Even if You’ve Done Nothing Wrong)06/20/2016
    35:16
  90. 98.
    How the Washington Post Builds Community06/14/2016
    32:31
  91. 99.
    Facebook Doesn’t Have the Moderation Tools of Forums in 200006/06/2016
    31:20
  92. 100.
    Building a Business in an Open Source Community05/30/2016
    32:26
  93. 101.
    20 Years Since This Community Software Was Released05/24/2016
    34:59
  94. 102.
    Community as a Product05/16/2016
    36:50
  95. 103.
    The First Chief Community Officer05/09/2016
    30:18
  96. 104.
    Serving Communities in Need05/02/2016
    32:15
  97. 105.
    When Fitbit Took Their Private Community Public04/25/2016
    33:32
  98. 106.
    Stealing From the Community04/18/2016
    35:30
  99. 107.
    You Are What You Tolerate04/11/2016
    46:18
  100. 108.
    Convincing Companies Not to Invest in Community04/04/2016
    32:19
  101. 109.
    When Community Members Die03/28/2016
    37:40
  102. 110.
    Your Community Team’s Personal Brand03/21/2016
    31:07
  103. 111.
    Online Community Onboarding03/14/2016
    39:38
  104. 112.
    Combating the Biases That Lead to Unequal Credit03/07/2016
    32:45
  105. 113.
    Here’s a Plan That Will Increase Customer Advocacy by 25%02/29/2016
    32:21
  106. 114.
    Copyright (and the DMCA) for Community Professionals02/22/2016
    48:10
  107. 115.
    Fan Sites and Angry Community Members02/15/2016
    37:48
  108. 116.
    Community Professionals Should Own Retention02/08/2016
    38:37
  109. 117.
    Online Community Software Must Improve Upon the Word Censor01/25/2016
    31:04
  110. 118.
    How Community Management Can Impact All Areas of Management01/18/2016
    39:30
  111. 119.
    Self-Care for Community Professionals01/11/2016
    26:03
  112. 120.
    Learning from Theme Park Design01/04/2016
    31:00
  113. 121.
    All the News That’s Fit to Print12/28/2015
    30:10
  114. 122.
    You Don’t Just Go Global12/21/2015
    39:45
  115. 123.
    The Holy Grail of Community Management12/14/2015
    34:48
  116. 124.
    When Marketing Automation Becomes a Community Problem12/07/2015
    36:05

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