The Virtual Business Show

Lyn Prowse-Bishop

Australia's First Podcast for the VA Industry

All Episodes

Earlier this week Facebook – as well as Instagram and WhatsApp – went down for about 6 hours and for some it was like the world ended. Should we be relying on these social media platformsRead More...

Oct 6

4 min 29 sec

(12 min listen) Our industry’s new crop of VA is a new generation – used to instant success, and influencers rather than mentors. This has brought with it a change in what is perceived as ethical,Read More...

Aug 14

12 min 15 sec

When change happens – and it will – if you’re in business, you need to be able to adapt – and fast. Whether it’s stock market crashes, political upheaval or pandemics, if you want to stayRead More...

Jun 29

7 min 12 sec

At this time of year the question arises: to gift or not to gift. It comes down to personal choice – but I like to send clients – especially my long term clients – something toRead More...

Dec 2020

3 min 18 sec

It’s been nearly 14 years since The 4-Hour Work Week was published – yet the idea that virtual support should only cost you $5/hour persists. If you’re all about saving money in your business then optingRead More...

Dec 2020

14 min 3 sec

Gratitude is something we should all practice every day. Feeling appreciated is important to everyone. But I’m amazed how little gratitude clients can show to VAs… and conversely, how little VAs can show for clients! ©Read More...

Jun 2020

4 min 24 sec

So… you want to be a transcriptionist because – well, you can type! Isn’t it the same thing? No … it most certainly isn’t! And clients – a typist is not the same thing as aRead More...

Mar 2020

8 min 56 sec

On the 28th February 2020 I will have been in practice as a virtual assistant for 20 years. In this 2-part podcast I’d like to share with you 20 things I have learned in that 20 yearsRead More...

Feb 2020

16 min 59 sec

On the 28th February 2020 I will have been in practice as a virtual assistant for 20 years. In this 2-part podcast I’d like to share with you 20 things I have learned in that 20 yearsRead More...

Feb 2020

13 min 34 sec

I assume that many of our offshore colleagues want to be a VA for the same reasons we all do: freedom to work when we like, be our own boss, autonomy, travel, childcare or elder careRead More...

Jul 2019

17 min 37 sec

Please note this show is for our Australian listeners only. In this special episode we interview Pauline Pickering, director of Globe Accounting and small business accounting specialist on the new Australian Single Touch Payroll system, andRead More...

Jun 2019

20 min 27 sec

We continue our offshore freelancer series with this episode focused on helping clients understand the differences between local and offshore support, and highlight some of the things you might not have thought about when choosing theRead More...

Jun 2019

26 min 6 sec

Offshore freelancers aren’t new – and they aren’t going anywhere. There is still some fear locally surrounding offshore “VAs”. If you buy into that fear, you will always view freelancers from emerging economies as a threatRead More...

May 2019

14 min 46 sec

Something all business owners need to face from time to time is change. As Greek philosopher Heraclitus said: “The only constant in life is change”. How you respond to those changes will determine your success –Read More...

Feb 2019

5 min 23 sec

We hear it a lot when there are discussions around VA rates. That your cost of living should factor in … but how much of a role should it really play? References: Starting a Business inRead More...

Feb 2019

18 min 18 sec

As globalisation makes it easier for clients to connect with service providers outside their home countries, today’s VA really needs to work smarter to attract those clients, and taking a look at their perceived “worth” andRead More...

Jan 2019

10 min 50 sec

There are always lots of discussions around rates in the VA industry. How to charge. What to charge. Charging enough. Not enough. In this podcast I cover some recent discussions around rates, things to think aboutRead More...

Nov 2018

12 min 5 sec

Previously I’ve said that I didn’t think it was necessary for VAs to have training – however with the evolution of the VA industry and so many new VAs coming from little to no experience inRead More...

Sep 2018

15 min 17 sec

The VA industry has been going since the early 1980s! Since I began my VA journey back in 2000, the industry has certainly evolved and changed significantly. Back then we had a fledgling industry forged primarily byRead More...

Sep 2018

11 min 29 sec

Recently a question was asked on a group I belong to, “What’s your reason for not starting your business?” The primary reason for most people not getting started was fear: of failure; not being successful; notRead More...

Jun 2018

12 min 24 sec

The Courier Mail ran an article about an NBN commissioned study highlighting that many small business owners who had begun their business in the hope of achieving work/life balance were no longer living the dream. TheRead More...

Jun 2018

9 min 56 sec

Do you rely on family and friends to help market your business? Do you feel ‘miffed’ if they overlook you? I think we all go through that – especially start ups – but no one knowsRead More...

May 2018

3 min 48 sec

A listener asked for a show covering how to attract good quality clients who are willing to pay your rate, and won’t try and bargain you down. This is probably the second most asked question byRead More...

Apr 2018

16 min 38 sec

We have discussed damage to your online reputation in other podcasts, but in this show I give you a real life example of one online retailer whose post on her Facebook business page resulted in someRead More...

Mar 2017

7 min 27 sec

This is a short follow up podcast on continuing education. It’s so important as a VA to keep up to date with latest trends in tech so you can help your clients and keep ahead ofRead More...

Sep 2016

4 min 16 sec

If you’re going to go into business, you need to understand that there will be peaks and troughs. Business ebbs and flows. So what do you do to help you through those low points?   SomeRead More...

Sep 2016

6 min 23 sec

There have been some discussions on various forums for VAs about cheap labour providers offering services for $5 per hour or less and usually these relate to offshore providers. But it seems there is now aRead More...

Feb 2016

6 min 19 sec

It’s not something we like to think about but as the saying goes “None of us are getting out of this alive”. But when we do shuffle off this mortal coil, what happens to the digitalRead More...

Jul 2014

6 min 21 sec

Following on from our podcasts about your online reputation – what about your reputation in real life? If you brand your car or your clothing with your business name or logo your behaviour and that ofRead More...

Jun 2014

4 min 14 sec

In the second part of Are You Killing Your Online Reputation I talk about dealing with colleagues online and share some guidelines for avoiding the pitfalls of social media. Have you noticed a decline in theRead More...

Jun 2014

11 min 7 sec

Everyone seems to be using social media these days but are you careful about what you post … all the time? You probably won’t ever know who or how many people are watching/following you. If youRead More...

May 2014

13 min 2 sec

Social media seems to have lost something over recent years – being social. And we seem to have forgotten that Facebook is a tool – a service provided to us for free, but people complain aboutRead More...

May 2014

4 min 51 sec

You often hear business people refer to social media involvement as ‘wasting time’. Is it? Is social media a waste of time? Maybe it depends how you’re using it.   © Lyn Prowse-Bishop – The VirtualRead More...

May 2014

4 min 39 sec

I heard a client once refer to administration or clerical work as “unskilled”. Is it? Is that what the general public think? What do you think? Share your comments below!   © Lyn Prowse-Bishop – TheRead More...

Apr 2014

3 min 52 sec

We can’t win every job – but just because you miss out on signing a client who goes to a competitor doesn’t mean you lacked the skills necessary to do the job. In a lot ofRead More...

Apr 2014

2 min 51 sec

The release of the film Saving Mr Banks saw a golden opportunity for market engagement missed by a local small business. How many opportunities will you miss out on this year because you’re focused on makingRead More...

Mar 2014

4 min 59 sec

On 14 and 15 March 2014, Australian Virtual Assistants gathered for the Australian VA  Conference at the Brisbane Convention and Exhibition Centre. I thought I’d share the 15 key takeaways for me from the conference! MyRead More...

Mar 2014

6 min 36 sec

Sometimes VA/Client relationships don’t work out. You need to know when things are heading south and that it’s okay to leave.   © Lyn Prowse-Bishop – The Virtual Business Show

May 2012

7 min 47 sec

One of the biggest issues facing new VAs – and even an issue that comes up from time to time for existing VAs and anyone in business – is what do I charge? New VAs usuallyRead More...

Dec 2011

14 min 34 sec

I just turned down a great job offer … what would you do?   © Lyn Prowse-Bishop – The Virtual Business Show

Dec 2011

2 min 59 sec

Australia now has carbon tax legislation with a carbon price double that of the rest of the world. This episode doesn’t discuss the pros and cons, but does encourage small business to use its voice.  Read More...

Nov 2011

4 min 28 sec

On this show I talk to Renee Chapman from the Admin Chick who, on 12 July 2011, launched an Australian-first: Today’s VA magazine! Renee is an inspiration to all newbie VAs – having only been inRead More...

Jul 2011

8 min 37 sec

Lots of virtual assistants are starting up team pages on their sites where they show the members of their “virtual team”. This is often referred to as the Multi-VA Practice. But could these VAs be openingRead More...

Apr 2011

17 min 37 sec

The 80/20 rule continues to be a source of concern for many VAs and sole traders. Following podcast #9 I had a Q&A session with Ken Phillips of Independent Contractors Australia to help clarify further whatRead More...

Apr 2011

10 min 47 sec

The current Australian Government is conducting an enquiry at the moment into sham contracting – but what is it? This episode looks at what sham contracting actually is, discusses how it relates to virtual assistants andRead More...

Mar 2011

10 min 52 sec

Over the past few months I’ve been blogging about some pretty scary proposed tax changes for small business – and independent contractors in particular. Should you care? In this show I discuss what the changes are,Read More...

Oct 2010

13 min 3 sec

Something many business owners struggle with is saying no to clients. They are worried they might be perceived as unprofessional, unhelpful, or run the risk of actually losing clients if they say no. In the finalRead More...

Sep 2010

20 min 14 sec

In the third part of our 4-part series I give you some ideas on how to keep clients. The majority of my clients have been with me since shortly after I began my practice in FebruaryRead More...

Aug 2010

17 min 39 sec

In the second of our 4-part series we look at how you can get clients – one of the hardest things for any business owner to do! We’ll talk about where you can find them –Read More...

Aug 2010

16 min 26 sec

One of the most frequent questions I’m asked by newbie VAs is how to get started. In this first part of a 4-part series I’ll share my top 5 tips to start your VA practice.  Read More...

Jul 2010

21 min 27 sec