Healthcare Success

Healthcare Success

Healthcare Success is a leading healthcare marketing and medical advertising agency for hospitals, doctors & medical practices. #HealthcareMarketing

All Episodes

A podcast by Stewart Gandolf, CEO, Healthcare Success and Johnny Smith, Vice President of Marketing Services at Encompass Health. The topic is: 5 Steps to Creating a Breakthrough Healthcare Brand with Low Consumer Awareness.

Sep 14

19 min 43 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and John Marchica, Founder and CEO, Darwin Research Group. The topic is: 6 Key Healthcare Trends Emerging from the Pandemic.

Jun 3

37 min 2 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and Kriss Barlow, Principal, Barlow/McCarthy. The topic is: The Latest Physician Liaison Strategies for Building Doctor Referrals.

Feb 18

38 min 36 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and Kathy Divis, co-founder and President, Greystone.Net. The topic is: How to Structure Your Healthcare Call Center for Success.

Feb 9

39 min 55 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and Charlie Charlie DeNatale, Senior Media Buyer, Healthcare Success. The topic is: Sports Marketing Strategies for Healthcare Brands.

Jan 28

41 min 47 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and Hassan Tetteh, MD, author of the new book entitled, The Art of Human Care. The topic is: The Art of Human Care: Humanizing and Personalizing Medical Care

Dec 2020

59 min 38 sec

An audio podcast version of a webinar given by Stewart Gandolf, CEO; and Jonathan Silver, SEO Lead, of Healthcare Success on 11.19.20. The topic is: Advanced Healthcare SEO.

Nov 2020

1 hr 15 min

An audio podcast version of a webinar given by Stewart Gandolf, CEO, Healthcare Success on 11.12.20. The topic is: Multilocation Marketing Strategies.

Nov 2020

1 hr

An audio podcast version of a webinar given by Aaron Clifford, SVP Marketing, Binary Fountain and Stewart Gandolf, CEO, Healthcare Success. The topic is: What Healthcare Consumers Want in 2021: Breakdown of Survery Results.

Oct 2020

58 min 22 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and Dr. Jim Merlino, Chief Clinical Transformation Officer, Cleveland Clinic. The topic is: How Cleveland Clinic Helps Employers Create a Safer Workplace During COVID-19.

Aug 2020

35 min 47 sec

An audio podcast version of a webinar given by Stewart Gandolf, CEO, Healthcare Success; Rob Klein, CEO, Klein & Partners; and Chris Harrop, Senior Editorial Manager, Medical Group Management Association (MGMA). The topic is: How is the Coronavirus Impacting Healthcare Perceptions and Behaviors? Wave III Market Research Results.

Jul 2020

1 hr

A podcast by Stewart Gandolf, CEO, Healthcare Success and Jay Geer, President, Miller Geer & Associates. The topic is: Hospital Crisis Management and Healthcare PR in the Age of COVID-19.

Jul 2020

32 min 48 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and Ed Bennett, Founder, MarTech.Health. The topic is: How to Find and Select the Ideal Healthcare Marketing Agency: 8 Smart Steps.

Jul 2020

27 min 38 sec

A podcast by Stewart Gandolf, CEO, Healthcare Success and Dana Callow, Executive Creative Director, Healthcare Success. The topic is: How to Adjust Your Creative Strategies In Response to the COVID-19 Pandemic.

Jun 2020

30 min

A special podcast of a webinar led by Stewart Gandolf, CEO, Healthcare Success and Aaron Clifford, Senior Vice President of Marketing, Binary Fountain. The topic is COVID-19 Reopening – How Your Healthcare Brand Can Emerge Stronger From the Crisis.

Jun 2020

59 min 53 sec

A special podcast of a webinar led by Stewart Gandolf, CEO, Healthcare Success and Aaron Clifford, Senior Vice President of Marketing, Binary Fountain. The topic is COVID-19 and Healthcare Marketing: Should You Freeze, Pivot, or Push Forward?

Apr 2020

1 hr

Stewart Gandolf, Lynn Nye, Mia Nease, Fasiha Haq, and Sven Gierlinger. Panel session audio of Eyeforpharma 2019: Patient Centric Care - Does the Doctor Know Best?

Oct 2019

49 min 37 sec

Lynn Nye interviews Stewart Gandolf before Eyeforpharma 2019.

Oct 2019

16 min 12 sec

Lynn Nye and Stewart Gandolf interview Fasiha Haq of Eli Lilly and Company for Eyeforpharma 2019.

Oct 2019

39 min 22 sec

Lynn Nye and Stewart Gandolf interview Sven Gierlinger of Northwell Health before Eyeforpharma 2019.

Oct 2019

33 min 5 sec

Lynn Nye and Stewart Gandolf interview Mia Nease of Arivale prior to the Eyeforpharma 2019 conference.

Oct 2019

30 min 6 sec

Stewart Gandolf, MBA/CEO, Healthcare Success, interviews Dr. Zeev Neuwirth, regarding his book entitled, Reframing Healthcare: A Roadmap for Creating Disruptive Change.

Sep 2019

53 min 29 sec

Stewart Gandolf interviews Jim Merlino, Chief Transformation Officer of Press Ganey, regarding patient experience.

Jul 2019

31 min 35 sec

In this podcast, Stewart Gandolf interviews Ed Rafalski, Chief Strategy and Marketing Officer of BayCare Health System. Ed and Stewart discuss the convergence of insurers and health systems in the midst of the health industry's rapid evolution. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/healthcare-brand-metrics.html

Mar 2019

18 min 54 sec

Stewart Gandolf interviews David Craig, Medical Director of Spruce Health, regarding telehealth and telemedicine. Stewart and David discuss how providers now have more options to utilize telehealth than ever before. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/what-is-telehealth.html

Feb 2019

24 min 17 sec

Stewart Gandolf interviews Richard Franzi, Owner of Critical Mass for Business, regarding unintended consequences in healthcare. Stewart and Richard discuss avoiding unintended consequences in healthcare organizations; an essential topic in Richard Franzi's book "Killing Cats Leads to Rats: How Healthcare Can Avoid Unintended Consequences". Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/unintended-consequences.html

Feb 2019

23 min 29 sec

Stewart Gandolf interviews Chrissy Daniels, Partner at Press Ganey Associates, regarding patient/consumer behavior. Stewart and Chrissy discuss changing the ways patients research doctors online. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/online-reviews-patient-experience.html

Feb 2019

20 min 38 sec

Stewart Gandolf interviews Doug Noland, Executive Director of Patient Experience at Astellas. Stewart and Doug discuss the shift in the landscape with regards to patient experience and how things are changing on the pharma side. Read our blog on this podcast here: https://healthcaresuccess.com/blog/pharmaceutical-marketing-advertising/pharmaceuticals-patient-experience.html

Jan 2019

31 min 7 sec

Stewart Gandolf interviews Aaron Gaeir, CEO/Owner of Grandesign, regarding experiential marketing. Stewart and Aaron discuss "Gaeir’s definition of experiential marketing, look at some of Grandesign’s successful campaigns in healthcare and beyond, and talk about how healthcare can create engaging campaigns and immersive experiences" Read our blog on this podcast here: https://healthcaresuccess.com/blog/advertising/experiential-marketing.html

Dec 2018

18 min 5 sec

Stewart Gandolf interviews Ed Bennett, Founder of MarTech.Health. Stewart and Ed discuss key points in MarTech.Health's session at HCIC 2018 titled "Balancing Patient Expectations, Ethics and Provider Realities". Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/new-healthcare-technologies.html

Dec 2018

23 min 35 sec

Stewart Gandolf interviews Rob Klein, Founder/CEO of Klein & Partners, regarding his Female Healthcare Consumers 2018 Omnibus. Stewart and Rob discuss the differences between how men and women search online for healthcare and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/women-in-healthcare.html

Dec 2018

23 min 16 sec

Stewart Gandolf interviews Carol Norris-Smith, Vice President Marketing and Public Affairs of Penn Medicine/Princeton Health. Stewart and Carol discuss the role of video at Penn Medicine Princeton Health, shifting their video streaming strategy, and how video streaming can be used to engage a healthcare audience. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/video-streaming-healthcare.html

Nov 2018

11 min 55 sec

Stewart Gandolf interviews Alan Shoebridge, Tammy Graves, and Karina Jennings. Stewart, Tammy, and Karina discuss the role of marketing & communications during mergers & acquisitions, branding, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/hospital-marketing/healthcare-mergers-acquisitions.html Alan Shoebridge - Senior Director of National Marketing Strategy, Kaiser Permanente Tammy Graves - Principal Consultant, Point B Karina Jennings - Associate Vice President of Marketing and Communication, Providence St. Joseph Health

Nov 2018

31 min 21 sec

Stewart Gandolf interviews Diane Lang, Social Media Senior Account Manager of Nationwide Children's Hospital. Stewart and Diane discuss the importance of a social media policy in every organization. Read our blog on this podcast here: https://healthcaresuccess.com/blog/healthcare-social-media/social-media-policy.html

Nov 2018

13 min 31 sec

Stewart Gandolf interviews Johnny Smith, National Senior Director of Marketing and Communications of Ascension Health. Stewart and Johnny discuss the importance of thought leadership and other key points from Ascension Health's presentation at SHSMD 2018. Read our blog on this podcast here: https://healthcaresuccess.com/blog/publicity/healthcare-thought-leadership.html

Oct 2018

17 min 13 sec

Stewart Gandolf interviews James Robberson, Director of Business Development of Littleton Adventist Hospital. Stewart and James discuss the importance of optimizing hospitals primary care footprint. Read our blog on this podcast here: https://healthcaresuccess.com/blog/hospital-marketing/primary-care-footprint.html

Oct 2018

16 min 14 sec

Stewart Gandolf interviews Dennis Jolley, Chief Strategy Officer of Gillette Children's Specialty Healthcare. Stewart and Dennis discuss how the incorporation of patient/consumer feedback can be used in navigating strategy shifts. Read our blog on this podcast here: https://healthcaresuccess.com/blog/patient-experience/patient-voice.html

Oct 2018

17 min 20 sec

Stewart Gandolf interviews Keith Kaufelt and Anne Dreyfuss of VCU Health for our SHSMD 2018 podcast series. Stewart, Keith, and Anne discuss facebook live and other interactive content. Read our blog on this podcast here: https://healthcaresuccess.com/blog/healthcare-social-media/facebook-live-opportunities.html

Oct 2018

24 min 8 sec

Stewart Gandolf interviews Richard Park, CEO, of CityMD for our SHSMD 2018 podcast series. Stewart and Dr. Richard Park discuss CityMD's panel discussion titled, “The Future of Primary Care: New Models, New Incentives, and New Players.” Read our blog on this podcast here: https://healthcaresuccess.com/blog/patient-experience/better-patient-care.html

Oct 2018

19 min 14 sec

Stewart Gandolf interviews Michael Boblitz, VP Planning & Business Development, at Gwinnett Health System. Stewart and Michael discuss marketing strategy, developing an annual plan, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/patient-experience/patient-centric.html

Mar 2018

16 min 38 sec

Stewart Gandolf interviews Rob Klein, CEO of Klein & Partners. Stewart and Rob discuss the state of digital healthcare marketing. Read our blog on this podcast here: https://healthcaresuccess.com/blog/healthcare-marketing/digital-healthcare-marketing-2.html

Dec 2017

21 min 47 sec

Stewart Gandolf interviews Rob Klein, CEO of Klein & Partners. Stewart and Rob discuss how effective market research is for staying informed on how to best reach new patients. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/state-healthcare-marketing-research-reaching-winning-new-patients.html

Nov 2017

18 min 15 sec

Stewart Gandolf interviews Cheryl Janis, Owner of Cheryl Janis Design. Stewart and Cheryl discuss patient-centered design, healing art, and everything else traditional medical office design is lacking. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/patient-centered-design-podcast.html

Oct 2017

35 min 22 sec

Stewart Gandolf interviews Lee Aase, Mayo Clinic Social Media Network Director. Stewart and Lee discuss the evolution of social media in healthcare, secrets to getting good ideas for good content, and new technology. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/mayo-clinic-social-media-network-podcast.html

Oct 2017

30 min 38 sec

Peter Do interviews Jenise Celestin, Director Community Relations, at Swedish Covenant Hospital. Peter and Jenise discuss activating peer-to-peer influence among your employees, the value of volunteers engaged with the community, and more. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/hospital-ambassador-enhancing-brand.html

Sep 2017

15 min 19 sec

Peter Do interviews Keith Whitworth, Director of Marketing at University of Arkansas for Medical Sciences for our SHSMD 2017 podcast series. Peter discusses with Keith, his presentation titled "Rollout a Winning Video Content Strategy with No Budget". Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/winning-video-content-strategy.html

Sep 2017

15 min 14 sec

Stewart Gandolf interviews Brent Westra & Andrew Tofilon, Marketing Managers of Mayo Medical Laboratories. Stewart, Brent, and Andrew discuss new care models, disruptive technologies, personalized medicine and alternative payment models in the dramatic transformation of Healthcare. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/mayo-medical-laboratories-digital-communications.html

Sep 2017

23 min 27 sec

Sam Jones interviews Scott Singpiel, Communications Manager, ScopeRadio.com. Sam and Scott discuss how audio content can be an important tool in any practice's marketing strategy. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/audio-content-shsmd17-podcast.html

Sep 2017

11 min 48 sec

Peter Do and Doreen Pichotti discuss the uses, advantages and distinctions between Facebook and Yahoo native ads. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/digital-advertising-best-practices-and-insights.html

Aug 2017

8 min 36 sec

Stewart Gandolf interviews Judd Hollander, MD, on his SHSMD 2017 topic of Telemedicine. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/jeffconnect-value-based-care-telehealth.html

Aug 2017

31 min 37 sec