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Experience This!

By Joey Coleman and Dan Gingiss

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience!

  1. 1.
    EP118: Valuing, Videoing, and Voyeuring!12/22/2020
    44:31
  2. 2.
    EP117: Ambassadors, Game-Changers, and Shoppers!12/15/2020
    41:56
  3. 3.
    EP116: Connections, Cues, and Cameras!12/08/2020
    43:10
  4. 4.
    EP115: Camping, Optimizing, and Winning!12/01/2020
    34:59
  5. 5.
    EP114: Imagining, Reading, and Faking!11/24/2020
    37:13
  6. 6.
    EP113: Floating, Humanizing, and Infuriating!11/17/2020
    35:02
  7. 7.
    EP112: Fretboard, Face Mask, and Fleetwood!11/10/2020
    39:19
  8. 8.
    EP111: Mysteries, Queries, and Quandaries!11/03/2020
    42:52
  1. 9.
    EP110: Canceling, Filing, and Updating!10/27/2020
    34:01
  2. 10.
    EP109: Signage, Appointments, and Creators!10/20/2020
    36:14
  3. 11.
    EP108: Payments, Pokemon, and Planning!10/13/2020
    41:37
  4. 12.
    EP107: Wines, Horns, and Suitcases!10/06/2020
    38:13
  5. 13.
    EP106: Reprints, Recipes, and Re-Releases!09/29/2020
    42:03
  6. 14.
    EP105: Caffeinating, Protecting, and Hydrating!09/22/2020
    36:40
  7. 15.
    EP104: Canadian Professors, Apple Cards, and Inflatable Pools!09/15/2020
    38:44
  8. 16.
    EP103: Pivoting, Celebrating, and Dedicating!09/08/2020
    44:18
  9. 17.
    EP102: Cabos, Cameos, and Canadian!05/19/2020
    40:49
  10. 18.
    EP101: Curation, Creation, and Contention!05/12/2020
    32:28
  11. 19.
    EP100: The Best of the Best from 100 Episodes!05/05/2020
    33:14
  12. 20.
    EP099: Training, Explaining, and Draining!04/28/2020
    32:01
  13. 21.
    EP098: Composting, Selecting, and Hydrating!04/21/2020
    37:40
  14. 22.
    EP097: Servicing, Calling and Relaxing!04/14/2020
    26:07
  15. 23.
    EP096: City Planning, Flame Fanning, and Palm Scanning!04/07/2020
    28:06
  16. 24.
    EP095: Sleeping, Renting, and Driving!03/31/2020
    32:16
  17. 25.
    EP094: SPECIAL EPISODE - The COVID-19 Experience03/24/2020
    1:02:18
  18. 26.
    EP093: Cezanne, Sand, and Systems!03/17/2020
    33:08
  19. 27.
    EP092: Operatories, Restaurants, and Post Offices!03/10/2020
    28:47
  20. 28.
    EP091: Dreaming, Managing, and Alexa-ing!03/03/2020
    33:35
  21. 29.
    EP090: Principles, Videos, and Tissues!02/25/2020
    29:59
  22. 30.
    EP089: Promises, Packing, and Parking!02/18/2020
    37:44
  23. 31.
    EP088: Ignoring, Chatting, and Returning!02/11/2020
    30:51
  24. 32.
    EP087: Sushi, Secrets, and Stillness!02/04/2020
    36:41
  25. 33.
    EP086: Dollars, Damsels, and Dumbledore!12/31/2019
    29:36
  26. 34.
    EP085: Driving, Enhancing, and Calculating!12/24/2019
    31:50
  27. 35.
    EP084: Cleansing, Nursing, and Wasting!12/17/2019
    29:27
  28. 36.
    EP083: Groceries, Transitions, and Waiting!12/10/2019
    30:51
  29. 37.
    EP082: Pizzability, Usability, and Adaptability!12/03/2019
    31:31
  30. 38.
    EP081: Bandwidth, Barriers, and... Banksgiving?11/26/2019
    37:21
  31. 39.
    EP080: Gift Giving, Code Breaking, and Artifact Creating!11/19/2019
    31:33
  32. 40.
    EP079: Sharing, Shaving, and Singing!11/12/2019
    28:06
  33. 41.
    EP078: Intervening, Introspection, and Interacting!11/05/2019
    31:28
  34. 42.
    EP077: Cooks, Photographers, and Ditchers!10/29/2019
    35:27
  35. 43.
    EP076: Automating, Researching, and Anticipating!10/22/2019
    26:48
  36. 44.
    EP075: Manipulations, Massages, and Madelines!10/15/2019
    32:08
  37. 45.
    EP074: Binging, Auto-Adding, and Considering!10/08/2019
    32:30
  38. 46.
    EP073: Engaging, Squinting, and Interacting!10/01/2019
    30:40
  39. 47.
    EP072: Eliminating, Expiring, and Understanding!09/24/2019
    30:02
  40. 48.
    EP071: Bananas, Baseball, and Yellow Tuxedos!09/17/2019
    37:39
  41. 49.
    EP070: LEGO, Leverage, and Lobbies!05/28/2019
    34:36
  42. 50.
    EP069: Emojis, Surveys, and Sodas!05/21/2019
    30:35
  43. 51.
    EP068: Choosing, Perusing, and Browsing!05/14/2019
    30:21
  44. 52.
    EP067: Smiles, Sodas, and Sips!05/07/2019
    34:12
  45. 53.
    EP066: Gargoyles, Rings, and Birthdays!04/30/2019
    33:17
  46. 54.
    EP065: Highlights, Highfliers, and High Points!04/23/2019
    38:58
  47. 55.
    EP064: Robots, Acronyms, and iPhones!04/16/2019
    33:52
  48. 56.
    EP063: Prima Donnas, Penguins, and Pasta!04/09/2019
    29:30
  49. 57.
    EP062: Responding, Rescheduling, and Recovering!04/02/2019
    26:56
  50. 58.
    EP061: Premium Service, Curriculum and Packaging!03/26/2019
    29:59
  51. 59.
    EP060: Glasses, Voices, and Choices!03/19/2019
    33:00
  52. 60.
    EP059: Liberals, Conservatives, and Can't We All Just Get Along!03/12/2019
    25:01
  53. 61.
    EP058: Individuals, Ichiban, and Interest!03/05/2019
    33:18
  54. 62.
    EP057: Vegetables, Rebellions, and Sneakers!02/26/2019
    32:13
  55. 63.
    EP056: Surveys, Situations, and Saviors!02/19/2019
    35:29
  56. 64.
    EP055: Instructions, Introductions, and Resolutions!12/31/2018
    36:38
  57. 65.
    EP054: Tribal, Technical, and Bibliographical!12/24/2018
    38:19
  58. 66.
    EP053: Reindeer, Jingle Bells, and Santa Claus!12/18/2018
    23:45
  59. 67.
    EP052: Caffeinated, Educated, and Articulated!12/11/2018
    32:56
  60. 68.
    EP051: Fliers, Criers, and Clippers!12/04/2018
    28:59
  61. 69.
    EP050: Bankruptcy, Advocacy, and Currency!11/27/2018
    25:51
  62. 70.
    EP049: The Banksy, The Employee, and The Birthday!11/20/2018
    35:06
  63. 71.
    EP048: Navigating, Motivating, and Integrating!11/13/2018
    31:58
  64. 72.
    EP047: Intention, Reinvention, and Attention!11/06/2018
    29:41
  65. 73.
    EP046: Buttons, Braces, and Botanicals!10/30/2018
    28:40
  66. 74.
    EP045: Mazes, Phrases, and Passports!10/23/2018
    28:41
  67. 75.
    EP044: Salads, Sports, and Stupidity!10/16/2018
    32:03
  68. 76.
    EP043: Eclipsing, Canceling, and Moving!10/09/2018
    31:37
  69. 77.
    EP042: Signing, Assembling, and Governing!10/02/2018
    31:28
  70. 78.
    EP041: Universal Waiting, Disney Committing, and Myrtle Moaning!09/25/2018
    32:39
  71. 79.
    EP040: Pictures, Pants, and Batteries!06/26/2018
    31:57
  72. 80.
    EP039: Reviews, Repairs, and Moves!06/19/2018
    34:00
  73. 81.
    EP038: Lights, Coffee, and Wallets!06/12/2018
    31:36
  74. 82.
    EP037: Experience Living, House Hunting, and Smooth Exiting!06/05/2018
    32:15
  75. 83.
    EP036: Freebie, Message Me, and Hierarchy!05/29/2018
    30:09
  76. 84.
    EP035: Elbows, Pillow Cases, and Salt Blocks!05/22/2018
    33:13
  77. 85.
    EP034: Punks, Chains, and Nightlights!05/15/2018
    34:17
  78. 86.
    EP033: Mothers, Failures, and Retailers!05/08/2018
    36:11
  79. 87.
    EP032: Introing, Hooking, and Frictioning!05/01/2018
    33:24
  80. 88.
    EP031: Virtual Reality, Big Screen Reality, and Your Reality!04/24/2018
    38:36
  81. 89.
    EP030: Grammar, User, and Listener!04/17/2018
    35:42
  82. 90.
    EP029: Flying, Frying, and Exercising!04/10/2018
    31:41
  83. 91.
    EP028: Peeing, Agreeing, and Foreseeing!04/03/2018
    38:27
  84. 92.
    EP027: Cyclists, Duck Boots, and Restroom Signage!03/27/2018
    31:44
  85. 93.
    EP026: Healthy, Error Free, and Pregnancy!03/20/2018
    32:57
  86. 94.
    EP025: Confusing, Training, and Tripping!03/13/2018
    29:09
  87. 95.
    EP024: Science, Slime, and School!03/06/2018
    35:40
  88. 96.
    EP023: Sharks, Salespeople, and Secrets!02/27/2018
    41:29
  89. 97.
    EP022: Working, Learning, and Recovering!02/20/2018
    35:37
  90. 98.
    EP020: Stars, Freezing, and Bystanders!02/13/2018
    33:06
  91. 99.
    EP021: Doing More, Engaging More, and Charging More!02/06/2018
    29:54
  92. 100.
    EP019: Branding, Amazing, and Lagging!01/30/2018
    30:12
  93. 101.
    EP 018: Mickey Mouse, S’mores, and A-ha!01/23/2018
    35:26
  94. 102.
    EP 017: Trendy, Chewy, and Every!01/16/2018
    32:36
  95. 103.
    EP016: Glowing, Sporting, and Surprising!01/09/2018
    36:28
  96. 104.
    EP 015: Salespeople, Cease and Desists, and Principles!01/02/2018
    32:52
  97. 105.
    EP014: Gas, Culture, and Hooch!12/19/2017
    33:35
  98. 106.
    EP013: Invisibility, Availability, and Readability!12/12/2017
    30:41
  99. 107.
    EP012: Marshmallows, Cocktails, and Doorknobs!12/05/2017
    31:55
  100. 108.
    EP011: Legalese, Movies, and Saying Please!11/28/2017
    28:06
  101. 109.
    EP010: Oil Changes, New Brakes, and Googling!11/21/2017
    25:39
  102. 110.
    EP009: Notepads, Foreign Languages, and Cool Kicks!11/14/2017
    26:55
  103. 111.
    EP008: Fiddlesticks, Fiber Optics, and Fumbles!11/07/2017
    31:47
  104. 112.
    EP007: Queens, Cymbals, and Complainers!10/31/2017
    26:13
  105. 113.
    EP006: Robots, Music, and Pizza!10/24/2017
    28:52
  106. 114.
    EP005: Trusting, Eating, and Tweeting!10/17/2017
    30:39
  107. 115.
    EP004: Flamethrowers, Fashion, and Fiberglass!10/10/2017
    29:31
  108. 116.
    EP003: Hobbits, Tray Tables, and Emojis!10/03/2017
    33:12
  109. 117.
    EP002: Wrinkles, Stalkers, and Axes!09/26/2017
    30:28
  110. 118.
    EP001: Cheaters, Ice Cream, and Temper Tantrums!09/19/2017
    27:56

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