Coaching for Leaders

Dave Stachowiak

Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy, plus more than 15 years of leadership at Dale Carnegie. Bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners have attracted 20 million downloads and the #1 search result for management on Apple Podcasts. Activate your FREE membership to search the entire episode library by topic at CoachingforLeaders.com

All Episodes

Jodi-Ann Burey: End Imposter Syndrome in Your Workplace Jodi-Ann Burey is a sought-after speaker and writer who works at the intersections of race, culture, and health equity. Her TED talk, “The Myth of Bringing Your Full Authentic Self to Work,” embodies her disruption of traditional narratives about racism at work. Jodi-Ann is also the creator and host of Black Cancer, a podcast about the lives of people of color through their cancer journeys. She is the author, with Ruchika Tulshyan, of two recent Harvard Business Review articles: Stop Telling Women They Have Imposter Syndrome and End Imposter Syndrome in Your Workplace. In this conversation, Jodi-Ann and I challenge that notion that imposter syndrome is something that an individual should address alone. Instead, we invite managers and organizations to begin to consider their own contributions to “imposter syndrome” and how we can work together with employees to help everybody move forward. We highlight several key actions that managers can take to begin to end imposter syndrome inside of their organizations. Key Points Managers and organizations tend to address the symptoms of imposter syndrome, but not the source. Those who experience imposter syndrome often feel like it is “death by a thousand paper cuts.” Managers can help by reinforcing an employee’s belief in their abilities and chances of success. Listen for what employees are asking for — and explore when they are silent. Managers should be transparent about an organization’s locked doors — and demonstrate that they are also willing to be vulnerable. In private conversations, managers should redirect perceptions and language that do not accurately reflect the value of their employees. Resources Mentioned Stop Telling Women They Have Imposter Syndrome by Jodi-Ann Burey and Ruchika Tulshyan End Imposter Syndrome in Your Workplace by Jodi-Ann Burey and Ruchika Tulshyan Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Three Steps to Great Career Conversations, with Russ Laraway (episode 370) What You Gain By Sponsoring People, with Julia Taylor Kennedy (episode 398) The Way Managers Can be Champions for Justice, with Minda Harts (episode 552) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 29

39 min 9 sec

Sukhinder Singh Cassidy: Choose Possibility Sukhinder Singh Cassidy is a leading technology executive and entrepreneur, board member, and investor with twenty-five years of experience founding and helping to scale companies, including Google, Amazon, and Yodlee. Most recently, she served as president of StubHub, which thrived under her leadership and sold in 2020 right before the pandemic for $4+ billion. She is the founder and chairman of the Boardlist and has been profiled in Fortune, Forbes, The Wall Street Journal, Business Week, and The New York Times, among others. She has been named one of Elle’s Power Women, one of the Most Creative People in Business by Fast Company, and one of the Top 100 People in the Valley by Business Insider. She is the author of Choose Possibility: Take Risks and Thrive (Even When You Fail)*. In this conversation, Sukhinder and I discuss how to handle a transition in a way that works for both you and the organization you’re leaving. We discuss the value of proactive communication and clear timelines — plus some of the hidden costs of transitioning poorly. Finally, we made the invitation to consider transitions in the context of your long-term career goals. Key Points Don’t leave before you leave. Putting in maximum effort until you’re gone protects your reputation and the impact you’ve worked to achieve. Beware the cost of lingering. You likely know the right timeframe for your departure — use that to frame your transition. Leave opportunity in your wake. Use remaining time to set the team up for success, provide coaching and mentoring, and make it an easier transition for others. Tie up loose ends before you depart. Leave the team an organization in a place you would want to inherit if you were the new leader coming in. Take small steps, middle steps, and big steps. Avoid fixating on the myth of the single choice. Careers come together with many choices, over time. Resources Mentioned Choose Possibility: Take Risks and Thrive (Even When You Fail)* by Sukhinder Singh Cassidy Related Episodes How to Challenge Directly and Care Personally, with Kim Scott (episode 302) The Way to Make Better Decisions, with Annie Duke (episode 499) Making the Case for Your Promotion, with May Busch (episode 526) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 22

31 min 44 sec

Liz Wiseman: Impact Players Liz Wiseman is a researcher and executive advisor. She is the author of the New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter*, The Multiplier Effect: Tapping the Genius Inside Our Schools*, and Wall Street Journal bestseller Rookie Smarts*. She is the CEO of The Wiseman Group, a leadership research and development firm headquartered in Silicon Valley. Her clients include: Apple, Disney, Facebook, Google, Microsoft, Tesla, Twitter, and many others. Liz has been listed on the Thinkers50 ranking and named one of the top 10 leadership thinkers in the world. She is a former Oracle executive, who worked over the course of 17 years as the Vice President of Oracle University and as the global leader for Human Resource Development. Liz is the author of Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact*. In this conversation, Liz and I discuss the mindset that’s most useful in making real traction in an organization. Plus, we explore practical steps that you can take to think bigger and get noticed for your work. Key Points The #1 thing managers appreciate: when employees do things that need doing without being asked. Upward empathy is the ability to consider what the bosses situation feels like — and what they need from you. Pursuing your passion sounds nice in a commencement speech, but can get in the way of what the organization actually needs. A job description might be a starting point, but it’s almost never the ending point. Beware of becoming the foosball player that does hard work in one spot, but misses the bigger picture. Become a nimble midfielder who plays where they are most needed. Resources Mentioned Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact* by Liz Wiseman The Wiseman Group Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Benefit of Being a Rookie, with Liz Wiseman (episode 340) Influence Through Overlapping Networks, with Sandie Morgan (episode 422) How to Motivate Leaders, with John Maxwell (episode 452) Keep Your Ideas From Being Stolen (Dave’s Journal) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 15

37 min 39 sec

David Hutchens: Story Dash David Hutchens helps leaders find and tell their stories. He works with leaders around the world to find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, disseminating learning, and speeding change in organizations. He has taught the Storytelling Leader program at some of the most influential organizations — and he’s written many books, including the Circle of the 9 Muses* and The Leadership Story Deck*. He is the co-creator with longtime friend of the show Susan Gerke of the GO Team program. He's also the author of the new book, Story Dash: Find, Develop, and Activate Your Most Valuable Business Stories...In Just a Few Hours*. In this conversation, David and I revisit the power of storytelling and highlight where many leaders go wrong. We explore the common mistakes that David sees in his work all over the world. Plus, we invite listeners into a few practical actions that will help stories land with better impact. Key Points Four mistakes that leaders make: They are not storytelling, sometimes because they don’t see themselves as storytellers or feel like they are performing. They don’t connect the story to the strategic intent but never clearly answering the “why am I telling this story?” question. They avoid emotional content of stories because they either don’t want to be emotional or are presenting to a “numbers person.” They expect it to just happen, instead of making intentional effort to make it happen. Resources Mentioned To receive David Hutchen’s Story Canvas, reach out to him at david@davidhutchens.com and tell him one valuable tip you gained from this episode. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) The Way to Influence Executives, with Nancy Duarte (episode 450) The Way to Earn Attention, with Raja Rajamannar (episode 521) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 8

40 min 18 sec

Minda Harts: Right Within Minda Harts is the founder and CEO of The Memo and an advocate for women of color in the workplace. She is a sought-after speaker and thought-leader, frequently speaking on topics of advancing women of color, leadership, diversity, and entrepreneurship. She was named a LinkedIn Top Voice for Equity in the Workplace and was honored as one of BET’s Future 40. She has been a featured speaker at TEDx Harlem, Nike, Levi's, Bloomberg, Google, SXSW, and many other places. She is an adjunct assistant professor of public service at NYU. She also hosts Secure the Seat, a career podcast for women of color. Minda is the author of the bestselling book The Memo* and now her new book Right Within: How to Heal From Racial Trauma in the Workplace*. In this conversation, Minda and I discuss the daily actions that managers can do to support inclusion in the workplace, especially for women of color. We explore the unfortunate realities of systemic racism that still show up in many workplaces and how we can all do better. Plus, Minda invites us to consider the Manager’s Pledge and six key ways we can bring more equity into our organizations. Key Points The State of Black Women in Corporate America report finds that in 2020, Black women held 1.6 percent of vice president roles and 1.4 percent of executive suite positions. When someone says something racially charged, one of two things tend to happen: laugher or silence. We can do better. You don’t need to be the hero, but you do have a responsibility to start. All of us will mess up. Take inspiration from the Japanese art of Kintsugi, where the broken pieces reassembled become more beautiful than the original. We often miss the opportunities that are right in front of us. Starting there is how each of us bring justice into the world. Resources Mentioned Right Within: How to Heal From Racial Trauma in the Workplace* by Minda Harts Minda’s website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Build Psychological Safety, with Amy Edmondson (episode 404) How to Support Women of Color, with Minda Harts (episode 506) How to Reduce Bias in Feedback, with Therese Huston (episode 510) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 1

36 min 30 sec

Vanessa Bohns: You Have More Influence Than You Think Vanessa Bohns is a social psychologist, an award-winning researcher and teacher, and a professor of organizational behavior at Cornell University. Her writing and research has been published in top academic journals in psychology, management, and law and has also been featured in the New York Times, Wall Street Journal, Harvard Business Review, and NPR's Hidden Brain. Her book is titled You Have More Influence Than You Think: How We Underestimate Our Power of Persuasion, and Why It Matters*. In this conversation, Vanessa and I explore the conclusions of research: we often don’t recognize our own power. We detail some of the common patterns that leaders should watch for in their work. Most importantly, we discuss the practical steps that almost anybody can take to use power more responsibly. Key Points Power can lead people to underestimate their words and actions. A powerful person's whisper can sound more like a shout to the person they have power over. Power tends to lead people to ignore the perspective of others and to feel freer to do whatever they want. The effects of power are not inevitable. You can do better for others by thinking about power as responsibility. Adopt the lens of a third party in order to see the impact of your actions on others. To feel your impact better, ask people what they aren thinking of feeling, rather than simply imagining or assuming. One way to experience your influence by taking action to give positive recognition and feedback. Resources Mentioned You Have More Influence Than You Think: How We Underestimate Our Power of Persuasion, and Why It Matters* by Vanessa Bohns Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) How to Create Meaningful Gatherings, with Priya Parker (episode 395) How to Negotiate When Others Have Power, with Kwame Christian (episode 416) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 18

37 min 37 sec

Dorie Clark: The Long Game Dorie Clark has been named one of the Top 50 business thinkers in the world by Thinkers50, and was recognized as the #1 Communication Coach in the world by the Marshall Goldsmith Leading Global Coaches Awards. She is a consultant and keynote speaker and teaches executive education at Duke University’s Fuqua School of Business and Columbia Business School. Dorie is the author of the bestselling books Entrepreneurial You, Reinventing You, and Stand Out which was named the #1 Leadership Book of the Year by Inc. Magazine. She has been described by the New York Times as an “expert at self-reinvention and helping others make changes in their lives.” She is a frequent contributor to Harvard Business Review and is now the author of her latest book, The Long Game: How to Be a Long-Term Thinker in a Short-Term World*. In this conversation, Dorie and I discuss how to win the long game, even when things look bleak today. We examine the typical timelines that most professionals should expect in order to get traction on their work. Plus, we highlight three key questions to ask yourself during the toughest times. Key Points It’s often 2-3 years of sustained work before you see noticeable progress. To become a recognized expert, you should expect at least five years of consistent effort. People revisit strategy too often when instead they should often continue to follow their action plan. Even if you end up “losing,” strategize up front end how the time and effort you put in is still a win. When times are toughest, ask three questions: Why am I doing this? How has it worked for others? What do my trusted advisors say? Resources Mentioned The Long Game: How to Be a Long-Term Thinker in a Short-Term World* by Dorie Clark Long Game Strategic Thinking Self-Assessment Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Value of Being Uncomfortable, with Neil Pasricha (episode 448) How to Find Helpful Advisors, with Ethan Kross (episode 516) Making the Case for Your Promotion, with May Busch (episode 526) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 11

38 min 58 sec

Nicol Verheem: Teradek Nicol Verheem is a globally recognized leader and innovator, senior business executive, serial entrepreneur, and prolific angel investor. He has been recognized for his impact in the film industry with a lifetime achievement award from the Society of Camera Operators and an Academy Award for Sciences and Engineering, also known as a Technical Oscar. He was also recently recognized with the Innovator of the Year Award from the leading business journal in Orange County, California. Nicol currently serves on the Executive Management Board of The Vitec Group, as the Divisional CEO of Creative Solutions, and as the CEO of Teradek. As a technology leader, his is responsible for the strategy, roadmap, and execution of Teradek’s highly recognized high tech video products driving more than $100M annual revenue -- with dominant market share across the globe. He is also a member of the Coaching for Leaders Academy. In this conversation, Nicol and I discuss how to take the ideas you hear in books, presentations, and podcasts — and make them your own. Nicol shares many examples of how he has done this in his organization in order grow a team that was ultimately recognized with an Academy Award. Plus, we discuss some of his mindsets that have helped drive the success of Teradek over the years. Key Points Leadership models aren’t always molded to your organization or situation. Adapt the idea to make it a better fit for you. Well intended language by an expert might not match the culture of your organization. Don’t hesitate to change a word or phrase to make sense to your team. Build relationships today with the people who will grow with you throughout your career. That’s “networking for commoners.” When interviewing, ask people about their hobbies or interests in order to discover if you can lead them to live out their passions. Resources Mentioned We'd Like to Thank the Academy by Teradek Coaching for Leaders Academy Related Episodes How to Know What You Don’t Know, with Art Markman (episode 437) How to Build an Invincible Company, with Alex Osterwalder (episode 470) Start Finding Overlooked Talent, with Johnny Taylor, Jr. (episode 544) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 9

35 min 31 sec

Ashley Brundage: Empowering Differences Ashley Brundage is the Founder and President of Empowering Differences. She's overcame homelessness, harassment, and discrimination and then, while seeking employment at a major financial institution, she self-identified during the interview process as a male to female transgender woman and subsequently was hired. She was offered a position and started as a part time bank teller and worked in various lines of business before moving to VP of Diversity & Inclusion in less than 5 years. Since beginning transitioning in 2008, she has worked tirelessly to promote awareness and acceptance of gender identity and expression. She serves on the Corporate Advisory Council for the National LGBT Chamber of Commerce. In 2019, she was voted on the National Board of Directors for GLAAD and has also been named one of Florida’s Most Powerful and Influential Women from the National Diversity Council. She is the author of Empowering Differences: Leveraging Differences to Impact Change*. In this conversation, Ashley and I discuss her experience in the working world as a transgender woman. We highlight key language that every leader should be aware of to support the differences of others. Plus, we discuss the initial steps that leaders can take in the workplace, especially related to gender identity. Key Points The harassment and discrimination that transgender people experience also finds its way into the workplace. Respect people’s pronouns — and leaders can highlight their own in order to create a safe space for others. Comfort and ability to use the restroom is something that organizations should address. A helpful starting point is dialogue and conversation. Beware of binary thinking in relation to gender — and many other ways we identify ourselves. Expand your horizon on the gender continuum. Resources Mentioned Empowering Differences: Leveraging Differences to Impact Change* by Ashley Brundage Empowering Differences Self Assessment Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes What You Gain By Sponsoring People, with Julia Taylor Kennedy (episode 398) How to Reduce Bias in Feedback, with Therese Huston (episode 510) Start Finding Overlooked Talent, with Johnny Taylor, Jr. (episode 544) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 4

34 min 52 sec

Carey Nieuwhof: At Your Best Carey Nieuwhof is a former lawyer, a bestselling leadership author, a podcaster, and the CEO of Carey Nieuwhof Communications. He speaks to leaders around the world about leadership, change, and personal growth. He writes a widely read leadership blog at CareyNieuwhof.com and also hosts the top-rated Carey Nieuwhof Leadership podcast. He’s the author of At Your Best: How to Get Time, Energy, and Priorities Working in Your Favor*. In this conversation, Carey and I explore the reality that so many of us face in both our personal and professional lives: spending time with the wrong kind of people. We discuss how to notice we’re not helping, how to limit time, and what to do when a conversation needs to happen. Plus, we make the invitation to proactively do what often gets missed: spending time with the right people more consistently. Key Points The people who want your time are rarely the people who should have your time. Many leaders give too much time and attention away to people who aren’t helped by the interaction. Having a frank conversation with a person who you’re not helping is usually good for both of you. If you’re not able to limit interactions with the wrong kind of person, line up those interactions outside of your key energy times. A key way to do better at limiting time with the wrong people is to affirmatively decide to spend time with the right people. Resources Mentioned Burnout Quiz At Your Best Today At Your Best: How to Get Time, Energy, and Priorities Working in Your Favor* by Carey Nieuwhof Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Make Deep Work Happen, with Cal Newport (episode 233) The Scientific Secrets of Daily Scheduling, with Daniel Pink (episode 332) How to Prepare for Conflict, with Amy Gallo (episode 530) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Sep 27

39 min 18 sec

Connson Locke: Making Your Voice Heard Connson Locke is Professorial Lecturer in Management at the London School of Economics, where she teaches Leadership, Organizational Behaviour, and Negotiation and Decision Making. She has over 30 years experience as an educator, coach, and consultant working all around the world. Her highly popular Guardian Masterclass Developing Your Presence, Power and Influence regularly sells out. Connson is the recipient of a number of teaching awards from the London School of Economics. She's also the author of Making Your Voice Heard: How to Own Your Space, Access Your Inner Power, and Become Influential*. In this conversation, Connson and I explore the challenging situation that many professionals experience: speaking up. We discuss several key tactics that she has surfaced in her research to do this more effectively. Plus, we highlight several of the lessons Connson has discovered in her own experience that will help us (and others) do this with more success. Key Points Managing your negative emotions can help create movement for you. Reflecting or journaling is a key starting point. Change your attitude about failure by framing a growth mindset. Move away from repetition and towards deliberate practice. Instead of focusing on power difference, zero in on the other person’s role in helping you achieve a greater good. Plan free time around learning a new skill or helping others instead of watching Netflix or sitting on the beach. Resources Mentioned Making Your Voice Heard: How to Own Your Space, Access Your Inner Power, and Become Influential* by Connson Locke Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) Get Noticed Without Selling Out, with Laura Huang (episode 480) The Way to Make Sense to Others, with Tom Henschel (episode 518) Jumping In (Dave’s Journal) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Sep 20

37 min 42 sec

Christy Wright: Take Back Your Time Christy Wright is a #1 bestselling author, personal growth expert, and host of The Christy Wright Show. She’s also the founder of Business Boutique, which equips women to make money doing what they love. She loves helping women chase their version of success. She's the author of Take Back Your Time: The Guilt-Free Guide to Life Balance*. In this conversation, Christy and I explore how to get practical about what’s important, each day. We discuss effectives ways to use timeframes to establish priorities for ourselves — and how those same timeframes can help us turn off work. Key Points Establishing priorities moves you from a place of feeling like a failure to a place of feeling real success. Most of us are clear on our fixed priorities, but we’re less intentional about the flexible priorities that tend to be more practical in daily life. Consider establishing priorities through the timeframes of seasons, weeks, and days. Having clear priorities helps you not only be productive — but makes it easier to turn it off when it’s time to stop. Resources Mentioned Take Back Your Time: The Guilt-Free Guide to Life Balance* by Christy Wright Related Episodes The Way to Stop Spinning Your Wheels on Planning (episode 319) Align Your Calendar to What Matters, with Nir Eyal (episode 431) How to Be Present, with Dave Crenshaw (episode 511) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Sep 13

39 min 28 sec

Johnny Taylor, Jr.: Reset Johnny Taylor, Jr. is President and CEO of SHRM, the Society for Human Resource Management. Johnny is frequently asked to testify before Congress on critical workforce issues and authors a weekly column, "Ask HR," in USA Today. Johnny was chairman of the President's Advisory Board on Historically Black Colleges and Universities and served as a member of the White House American Workforce Policy Advisory Board during the Trump Administration. He is the author of the new book Reset: A Leader’s Guide to Work in an Age of Upheaval*. In this conversation, Johnny and I highlight the current challenges in discovering talent and the populations that have been historically overlooked. We discuss what SHRM’s research and experience are showing to help leaders make better decisions on finding talent. Plus, we explore how to best handle incentives, so that we create the kind of culture that we will value inside our organizations. Key Points Both line managers in organizations and human resource professionals agree: finding a deep enough talent pool is a big problem. Historically, attracting overlooked talent felt right, but may not have been essential to be competitive. Those times are ending for most organizations. Studies show that organizations who discover talent in older workers, differently abled workers, veterans, the formerly incarcerated, people of color, and LGBTQ populations see positive, long-term results. The incentives for finding overlooked talent often are transactional. To ensure sustainability, leaders must establish this as a value in their organizations. Resources Mentioned Reset: A Leader’s Guide to Work in an Age of Upheaval* by Johnny Taylor, Jr. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Get the Ideal Team Player, with Patrick Lencioni (episode 301) Hire the Formerly Incarcerated, with Shelley Winner (episode 447) How to Support Women of Color, with Minda Harts (episode 506) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Sep 6

39 min 54 sec

Dave Williams: Leadership Moments from NASA Dave is an astronaut, aquanaut, jet pilot, emergency physician, scientist, CEO, and bestselling author. He is the former Director of Space & Life Sciences at NASA’s Johnson Space Center and has flown in space twice on Space Shuttles Columbia and Endeavour. Dave holds the Canadian spacewalking record and was the first Canadian to live on the world’s only undersea research habitat. He is the recipient of six honorary degrees, the Order of Canada, and the Order of Ontario. Along with Elizabeth Howell, he is the author of Leadership Moments from NASA: Achieving the Impossible*. In this conversation, Dave and I discuss some of the key events from NASA’s history since its inception. We highlight three principles that Dave has uncovered in his research of interviews with NASA leaders over the years. Plus, a few practical tips that can help all of us lead teams more effectively. Key Points Introspection is a key and necessary practice for all leaders to hold — and often pays off in unexpected ways. Speaking up and listening up are critical values that helped support many of the NASA successes over the years. Cultural norms, such as senior leaders showing up regularly at all levels of the organization, can help ensure that communication is actually happening. NASA is an example of the movement away from a single, heroic leader and towards leadership, followership, and teamwork. Resources Mentioned Leadership Moments from NASA: Achieving the Impossible* by Dave Williams and Elizabeth Howell Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes An Astronaut’s Guide To Life On Earth, with Chris Hadfield (episode 149) Leadership Lessons from Space Shuttle Challenger, with Allan McDonald (episode 229) The Path Towards Trusting Relationships, with Edgar Schein and Peter Schein (episode 539) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Aug 30

35 min 40 sec

Kwame Marfo Kwame Marfo is a director at Genentech in the San Francisco area. He is a graduate of the Coaching for Leaders Academy. He joins me in this episode to share how personal values can align intentionally with career choices. Key Points Kwame’s dad inspires the work he does today for others. An effective way to connect with others is to ask what books and podcasts they are listening to. This value of curiosity also came from Kwame’s dad. Getting diversity of leadership experience is useful to expand beyond an industry perspective. Establishing a vision gives clarity to what’s most important. Journaling has helped Kwame reflect on his life and illuminate gaps that lead to action. Don’t trust the summary. Resources Mentioned Kwame Marfo featured by Genentech UnCommon Law Related Episodes Start With Why, with Simon Sinek (episode 223) Craft a Career to Fit Your Strengths, with Scott Anthony Barlow (episode 424) How to Create Your Personal Vision (free membership required) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Aug 28

36 min 49 sec

Dave Stachowiak: Coaching for Leaders In August of 2011, I started Coaching for Leaders as a small, side project. Ten years later, the show — and the community around it — have grown beyond my wildest expectations. In this conversation, my friend Scott Anthony Barlow of Happen to Your Career celebrates the 10-year anniversary of Coaching for Leaders by interviewing me about my journey. Key Points I originally started the podcast as a side project to support a future transition into academia. Three things that I focused on at the start that are still central today: useful conversations, audio quality, and consistency. Focusing on quality and depth of conversations is more valuable than trying to hit everything. I realized at some point that I needed to make an affirmative choice to grow the side project into a business. Although I had considered a transition away from Dale Carnegie for years, my actual departure was (ironically) a non-event. Behavior change is a painful but necessary step in the learning process. There are two ways to bring light into the world. One is to be the light — the other is to reflect it. Bonus Audio What I've Learned About Learning Resources Mentioned Happen to Your Career Related Episodes How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) Tom Henschel Interviews Dave (episode 300) What High Performers Aren’t Telling You, with Scott Anthony Barlow (episode 466) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Aug 23

38 min 44 sec

Juliet Funt: A Minute to Think Juliet Funt is a renowned keynote speaker and tough-love advisor to the Fortune 500 who is regularly featured in top global media outlets, including Forbes and Fast Company. She is the founder and CEO of The Juliet Funt Group, helping business leaders and organizations to unleash their full potential by unburdening talent from busywork. She has earned one of the highest ratings in the largest leadership event in the world, and she has worked with brands such as Spotify, National Geographic, Costco, Pepsi, Nike, and many more. Her new book is titled, A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work. In this conversation, Juliet and I explore the four assets that many leaders bring to the workplace — and when taken too far, how these assets become risks. Juliet shares four questions we can ask of ourselves (and perhaps of others) that will surface where to start with finding space. Plus, we discuss some of the practical steps leaders can take to influence a culture of margin with their teams. Key Points The science is showing what many of us have experienced intuitively: space itself helps us to explore and expand possibility. Key assets can, if overused, become risks. These risks manifest in four ways: overdrive, perfectionism, overload, and frenzy. Four questions are useful starting points for controlling risk: When the risk is overdrive, the question is: Is there anything I can let go of?  When the risk is perfectionism, the question is: Where is ‘good enough’, good enough? When the risk is overload, the question is: What do I truly need to know? When the risk is frenzy, the question is: What deserves my attention? Resources Mentioned The Busyness Test A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work* by Juliet Funt Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Power of Solitude, with Mike Erwin (episode 308) How to Change Your Behavior, with BJ Fogg (episode 507) How High Achievers Begin to Find Balance, with Michael Hyatt (episode 522) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Aug 16

39 min 27 sec

Edgar Schein and Peter Schein: Humble Inquiry Edgar Schein is Professor Emeritus of MIT's Sloan School of Management. He is the recipient of the Distinguished Scholar Practitioner Award from the Academy of Management, the Lifetime Achievement Award from the International Leadership Association, and the Lifetime Achievement Award in Organization Development from the International OD Network. Peter Schein is COO of the Organizational Culture and Leadership Institute. He provides counsel to senior management on organizational development challenges facing private and public sector entities worldwide. He is a contributing author to the 5th edition of Organizational Culture and Leadership and co-author of Humble Leadership and The Corporate Culture Survival Guide. The pair co-founded the Organizational Culture and Leadership Institute and have written several books together, including two in the Humble Leadership series. They’ve recently released the second edition of Humble Inquiry: The Gentle Art of Asking Instead of Telling*. In this conversation, Edgar, Peter, and I explore the four relationship levels and invite leaders to move professional relationships from level 1 to level 2. A key entry point for this is to artfully reveal some of the things we tend to conceal. We discuss some practical steps to take — and the benefit for leaders and organizations. Key Points The four relationship levels: Level –1: Domination/exploitation Level 1: Transactional (professional distance) Level 2: Personal (openness and trust) Level 3: Intimacy We all conceal things. A useful way to build a relationship is for people to open up more of their concealed selves. A relationship is dance — improv if you will. We need to be willing to share the mic with the other party. Open-ended questions like, “What’s different today?” can help people to show up in the way they want to. Traditionally, we expected the person with more status to take the first step. That doesn’t necessarily need to be the case. Notice your own motivations, interventions, and contributions to the relationship. Resources Mentioned Humble Inquiry: The Gentle Art of Asking Instead of Telling* by Edgar Schein and Peter Schein The Organizational Culture and Leadership Institute Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363) How to Ask Better Questions, with David Marquet (episode 454) Your Leadership Motive, with Patrick Lencioni (episode 505) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Aug 9

38 min 26 sec

Mark Goulston: Talking to Crazy Mark Goulston is a Founding Member of the Newsweek Expert Forum and a Marshall Goldsmith MG100 Coach, who works with founders, entrepreneurs and CEOs in dealing with and overcoming psychological and interpersonal obstacles to realizing their full potential. He is the host of the My Wakeup Call podcast and was a UCLA professor of psychiatry for more than twenty years and is also a former FBI hostage negotiation trainer. One of his many bestselling books is Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life*. In this conversation, Mark and I discuss some of the key principles that are effective in diffusing difficult or irrational behavioral. When that behavior is coming from someone who seems to be a know-it-all, we explore three steps that will help you guide them towards better behavior. Key Points In his book, Mark writes about know-it-alls: They don’t say, “People think I’m a jerk, and I need to change my behavior.” Instead, they say, “People dislike me because they’re stupid and incompetent.” This convinces the know-it-alls that they need to double down on quashing the spirits of their victims. If you treat people like they are nuts are you are not, they will just bite down deeper on their thinking. Lean into their irrationality to change the dynamic. Most people react to know-it-alls by becoming defensive or sullen. You’re better to take to opposite approach. Start by genuinely recognizing the talents and know-it-all brings to the workplace. Lead a conversation about behavior change with them by first leading with a genuine compliment about their talents. Once that is established, describe how their actions are self-defeating in a way that reinforces the strength you’ve highlighted. Resources Mentioned Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life* by Mark Goulston My Wakeup Call podcast with Mark Goulston Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Listen When Someone Is Venting, with Mark Goulston (episode 91) How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290) Where You May Be Provoking Anxiety, with Erica Dhawan (episode 528) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Aug 2

32 min 30 sec

Tsedal Neeley: Remote Work Revolution Tsedal Neeley is a professor at the Harvard Business School. Her work focuses on how leaders can scale their organizations by developing and implementing global and digital strategies. She has published extensively in leading scholarly and practitioner-oriented outlets and her work has been widely covered in media outlets such as the BBC, CNN, Financial Times, NPR, The Wall Street Journal, and The Economist. She was named to the Thinkers50 On the Radar list for making lasting contributions to management and is the recipient of many other awards and honors for her teaching and research. She is the author of Remote Work Revolution: Succeeding from Anywhere*. In this conversation, Tsedal and I explore what the research shows us about productivity and fear around remote work. We highlight three key principles that leaders can lean in on in order to engage remote teams better. Plus, Tsedal provides practical examples on how almost any leader can put these principles into action. Key Points The research has been clear for decades that employees are more productive working remotely. Surveillance software and services are almost always a poor direction for leaders and organizations. Leaders should structure unstructured time for informal interactions — and should be the ones who initiate these conversations. Emphasize individuals and individual differences, even more so than you might in person. Avoid referring to people by their membership in subgroups. In addition to not shutting down conflict, leaders in remote settings need to force it, so the best ideas can emerge on the team. Resources Mentioned Remote Work Revolution: Succeeding from Anywhere* by Tsedal Neeley Tsedal Neeley’s website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Build Psychological Safety, with Amy Edmondson (episode 404) Transitioning to Remote Leadership, with Tammy Bjelland (episode 509) The Way Out of Major Conflict, with Amanda Ripley (episode 529) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jul 26

36 min 37 sec

Jonathan Raymond: Good Authority Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For*. He's also the creator of the Accountability Dial and the courses Good Accountability and Good Alignment. In this conversation, Jonathan and I discuss the importance of starting with the purpose for a role when considering how to approach one-on-ones. We frame the importance of elevation and linking professional activities with personal growth. Plus, we invite leaders to begin with a few, practical steps. Key Points Begin with the purpose of the role. Clarity on expectations and personal growth will both come from there. Utilize curiosity to begin to align on expectations and what’s next. Elevation is a key competency for managers in one-on-ones. Help employees link what the role needs and how their personal growth aligns to it. Be willing to stay flexible on how often and how long you meet for. There are times when more interaction may be wise, but one-on-ones should not take over your professional life as a manager. Few managers do this well. Even small movement to get better at supporting your employees can provide big returns in retention. Resources Mentioned Good Alignment course* Good Accountability course* Good Authority: How to Become the Leader Your Team Is Waiting For by Jonathan Raymond Related Episodes How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) How to Define a Role, with Pat Griffin (episode 517) How to Help People Thrive, with Jim Harter (episode 532) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jul 19

37 min 18 sec

Sandra Sucher: The Power of Trust Sandra Sucher is an internationally recognized trust researcher and professor of management practice at Harvard Business School. She studies how organizations build trust and the vital role leaders play in the process. Before joining Harvard, she was a business executive for 20 years, served on corporate and nonprofit boards, and has been Chair of the Better Business Bureau. As an advisor to the Edelman Trust Barometer, her research has been featured in several national publications. She is the author with Shalene Gupta of the book, The Power of Trust: How Companies Build It, Lose It, Regain It*. In this conversation, Sandra and I explore the three elements of a good apology in the professional setting. We also look at additional elements the research suggests may be useful in many places in our lives. Finally, Sandra highlights some ways we can do better on empathy in order to avoid situations where we destroy trust. Key Points Combine three elements for a good apology, especially in a professional setting: Acknowledgment of responsibility: The offender makes a statement that demonstrates they understand their part in the trust betrayal. Explanation: The offender describes the reasons for the problem. Offer of repair: The offender offers a solution for rebuilding trust. In addition, consider three more elements for apologies in any scenario: Expression of regret: The offender expresses how sorry they are. Declaration of repentance: The offender promises not to make the same mistake again. Request for forgiveness: The offender explicitly asks for pardon. To interrupt the reality that leaders tend to struggle with empathy: Reflect in writing with as much detail as possible about the people and situation in question. Ask yourself, “Am I being fair?” Resources Mentioned The Power of Trust: How Companies Build It, Lose It, Regain It* by Sandra Sucher and Shalene Gupta The Power of Trust website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) The Choice for Compassion, with Edith Eger (episode 336) The Way Into Difficult Conversations, with Kwame Christian (episode 497) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jul 12

38 min 20 sec

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*. Listener Questions Mark asked our advice on how to navigate a sensitive situation with an unsupportive colleague. Geraldine wondered about how to implement management accountability with public sector employees. Samuel asked about building personal capacity. James asked if we were aware of resources for a leadership body of knowledge. Resources Mentioned 7 Habits of Highly Effective People* by Stephen Covey Getting Things Done* by David Allen Center for Creative Leadership Greenleaf Center for Servant Leadership How to Win Friends and Influence People* by Dale Carnegie The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations* by James Kouzes and Barry Posner Society for Human Resource Management (SHRM) Related Episodes Eight Ways To Use Power For Good (episode 154) How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) How to Say No Without Saying No, with Lois Frankel (episode 471) How to Create Your Personal Vision (free membership required) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jul 5

39 min 53 sec

Katy Milkman: How to Change Katy Milkman is an award-winning behavioral scientist and professor at The Wharton School of the University of Pennsylvania. She hosts Charles Schwab’s popular behavioral economics podcast Choiceology, and is the co-founder and co-director of The Behavior Change for Good Initiative. Katy has worked with or advised dozens of organizations on how to spur positive change and her research is regularly featured in major media outlets such as The New York Times, the Wall Street Journal, and NPR. She is the author of the book, How to Change: The Science of Getting from Where You Are to Where You Want to Be*. In this conversation, Katy and I explore the research on confidence. We highlight some of the key tactics we can use to enhance our own feelings of confidence. Plus, we explore some of the ways that leaders may be able to support confidence-building in others. Key Points Self doubt affects our ability to take action. Our expectations shape reality. How we think about something affects how it is. Leaders can support those with less confidence by inviting them to be a mentor or coach for others. Set ambitious goals, but allow yourself a limited number of emergency passes when you slip up. Focus on personal experiences that make you feel successful or proud. Resources Mentioned How to Change: The Science of Getting from Where You Are to Where You Want to Be* by Katy Milkman Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196) The Way to Be More Coach-Like, with Michael Bungay Stanier (episode 458) How to Change Your Behavior, with BJ Fogg (episode 507) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jun 28

39 min 41 sec

Jim Harter: Wellbeing at Work Jim Harter is Chief Scientist for Gallup’s workplace management and wellbeing practices. He has led more than 1,000 studies of workplace effectiveness and is the bestselling coauthor of It’s the Manager, 12: The Elements of Great Managing, and Wellbeing: The Five Essential Elements. Jim has also published articles in many prominent business and academic journals and he's the author with Jim Clifton of Wellbeing at Work: How to Build Resilient and Thriving Teams*. In this conversation, Jim and I discuss Gallup’s recent research findings on what managers and organizations can do to support wellbeing at work. We highlight the five key elements of wellbeing from the research and the obstacles that managers and organizations face in supporting these. Plus, we share practical steps that each of us can take to support wellbeing among the people in our organizations. Key Points People report that their strongest links to net thriving are “my job” and “my manager.” The five key elements of wellbeing are, in this order: Career, Social, Financial, Physical, and Community. Many people report that “time with a manager” is the worst part of the day. To support better wellbeing, make it a part of regular career conversations. Have open conversations about pay philosophies. Data shows this is even more important than the actual salary. Giving meaningful feedback every week is a basic requirement of management. Gallup’s data shows that only half of employees worldwide know what is expected of that at work, a significant contributor to stress and anxiety. Resources Mentioned Wellbeing at Work: How to Build Resilient and Thriving Teams* by Jim Clifton and Jim Harter Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290) How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293) Three Steps to Great Career Conversations, with Russ Laraway (episode 370) Gallup Findings on the Changing Nature of Work, with Jim Harter (episode 409) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jun 21

39 min 59 sec

Manu Mazzanti Manu Mazzanti is an energy giver who brings focus and resilience to bold and daring transformative journeys. As a regional talent development leader for a global consulting firm, Manu is committed to enabling talent potential through coaching, facilitation, and leadership development. He is out there to make an impact as a father, conscious leader, and marathon runner. Manu is also an alum of the Coaching for Leaders Academy. Key Points Ken Coleman’s analogy of climbing the mountain (and realizing you might be on the wrong one) was helpful to identify what was next. Keith Ferrazzi says that leadership starts with us. In addition, we all have the opportunity to do a lot of leading without authority. James Clear’s work was helpful to make habit changes easily instead of trying to make major changes, at all at once. The Academy helped provide a framework for the 2-3 year vision and take daily actions to bring it into reality. Resources Mentioned Manu Mazzanti on LinkedIn Coaching for Leaders Academy Shine: Ignite Your Inner Game to Lead Consciously at Work and in the World* by Carley Hauck Create a World That Works: Tools for Personal and Global Transformation* by Alan Seale and Cheryl Dorsey Related Episodes How to Find Your Calling, with Ken Coleman (episode 352) How to Become the Person You Want to Be, with James Clear (episode 376) Leadership Means You Go First, with Keith Ferrazzi (episode 488) The Way to Make Sense to Others, with Tom Henschel (episode 518) Making the Case for Your Promotion, with May Busch (episode 526) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jun 19

37 min 10 sec

Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the author of the Harvard Business Review Guide to Dealing with Conflict*, a how-to guidebook about handling conflict professionally and productively. In her role as a contributing editor at Harvard Business Review, Amy writes frequently about a range of topics with a focus on interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. She is also co-host of Harvard Business Review’s Women at Work podcast, which is in its sixth season. In this conversation, Amy and I discuss some of the key strategies that have emerged from her research on the most effective ways to prepare for conflict. We explore why a larger strategy is more important than a script, how to plan out your message, and the value of taking the other side’s perspective. Key Points Be honest with yourself that a conversation may be difficult, but also seek a constructive way to frame it. Take your counterpart’s perspective, but don’t assume you know everything they are thinking. Plan your message by appealing to a shared goal. Focus your efforts on framing the larger strategy and outcome rather than a specific script or phrases. Avoid scripting out a conversation, but have clarity on how you will start and the 2-3 points you need to convey. When conflict emerges in the organization, leaders are wise to lean into it rather than shutting it down in the moment. Resources Mentioned Harvard Business Review Guide to Dealing with Conflict* by Amy Gallo Harvard Business Review’s Women at Work podcast Amy Gallo’s website Related Episodes How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290) The Way Into Difficult Conversations, with Kwame Christian (episode 497) The Way Out of Major Conflict, with Amanda Ripley (episode 529) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jun 14

38 min 32 sec

Amanda Ripley: High Conflict Amanda Ripley is an investigative journalist and a New York Times bestselling author. She’s spent her career trying to make sense of complicated human mysteries, from what happens to our brains in a disaster to how some countries manage to educate virtually all their kids to think for themselves. Her first book, The Unthinkable: Who Survives When Disaster Strikes—and Why*, was published in 15 countries and turned into a PBS documentary. Her next book, The Smartest Kids in the World—and How They Got That Way*, was a New York Times bestseller. Her most recent book is High Conflict: Why We Get Trapped and How We Get Out*. In this conversation, Amanda and I discuss the distinction between good, healthy conflict — and high conflict that becomes unproductive for almost everybody. We discuss how humiliation is often such a strong catalyst for high conflict. Finally, we explore many of the practical steps to take in order to avoid the worst conflicts and do better for ourselves and our organizations. Key Points Good conflict often brings surprises, but high conflict is surprisingly predictable. Humiliation is one of the most powerful fire starters in triggering high conflict. Limit humiliation by avoiding attacks on someone’s identity, especially in a public forum. Distancing yourself from “conflict entrepreneurs” can help provide the space to emerge from high conflict. Resist binaries and us vs. them language. When people get sorted into two groups, that can lay a foundation for high conflict. Slowing down conflict can often provide the opportunity to emerge with productive dialogue. Resources Mentioned High Conflict: Why We Get Trapped and How We Get Out* by Amanda Ripley Related Episodes How to Listen When Someone Is Venting, with Mark Goulston (episode 91) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) How to Find Confidence in Conflict, with Kwame Christian (episode 380) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jun 7

37 min 39 sec

Erica Dhawan: Digital Body Language Erica Dhawan is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further, together. Named as one of the top management professionals around the world by Global Gurus, she is the founder and CEO of Cotential, a company that has helped leaders and teams leverage twenty-first-century collaboration skills. Erica’s writing has appeared in dozens of publications, including Fast Company and Harvard Business Review. She is the co-author of Get Big Things Done* and the author of the new book, Digital Body Language: How to Build Trust and Connection, No Matter the Distance*. In this conversation, Erica and I highlight common missteps that cause leaders to generate unnecessary anxiety from their communication. We discuss how brevity, response time, passive aggressiveness, and formality can work against us — and what we can adjust on our own behaviors to do better. Key Points In a way, all of us are now immigrants, processing more interactions in a digital world that is less familiar. Excessive brevity may save a few keystrokes or seconds in the moment, but can generate lots of extra work for the team and organization. Reduce anxiety by being explicit about our expectations on response time and teaching others what to expect from us. Changing tone and formality without explanation can be jarring. Seemingly unimportant choices like who we list first on emails can generate assumptions from those we’re communicating to. Resources Mentioned Digital Body Language: How to Build Trust and Connection, No Matter the Distance* by Erica Dhawan The Digital Body Language Expert Course Related Episodes How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) How to Run an Online Meeting, with Bonni Stachowiak (episode 472) How to Be Present, with Dave Crenshaw (episode 511) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

May 31

37 min 26 sec

Glenn Parker: Positive Influence Glenn Parker is a team building and organizational consultant to many of the world's leading corporations, including Novartis, Merck, Lucent, and Accenture. He is the author of 15 books, including the bestsellers, Team Players and Teamwork: New Strategies for Developing Successful Collaboration* and Cross-Functional Teams: Working with Allies, Enemies, and Other Strangers*. Glenn's assessment survey, the Parker Team Player Survey, published by CPP, has sold more than one million copies. He is the author with his son Michael Parker of the book, Positive Influence: The Leader Who Helps People Become Their Best Self*. In this episode, Glenn and I discuss the importance of leaders recognizing the contributions of other leaders in our careers — and the ways we can become positive influences for others. We detail the four different ways to be a supportive leader and the first steps that each of us can take to do this more consistently. Key Points Four different ways to be a leader who has a positive influence on others: The Supportive Positive Influence Leader: the one who believes in you The Teacher Positive Influence Leader: the one who helps you develop the skills you need The Motivating Positive Influence Leader: the one who shows you why you need to do something and helps you believe that you can do it The Role Model Positive Influence Leader: the one who demonstrates through their actions how you can be successful Resources Mentioned Positive Influence: The Leader Who Helps People Become Their Best Self* by Glenn Parker and Michael Parker Related Episodes Help People Learn Through Powerful Teaching, with Pooja Agarwal (episode 421) Your Leadership Motive, with Patrick Lencioni (episode 505) How to Be Present, with Dave Crenshaw (episode 511) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

May 24

35 min 37 sec

May Busch: How to Get Promoted May Busch is the former Chief Operating Officer of Morgan Stanley Europe. She was promoted 10 times during her 24-year career at Morgan Stanley. Today, she's an executive coach and mentor, helping professionals overcome (often hidden) obstacles, advance to the next level in their careers, and reach their full potential. May is the author of Accelerate: 9 Capabilities to Achieve Success at Any Career Stage and the creator of the How to Get Promoted Course*. In this conversation, May and I discuss the key principles that professionals should consider when advocating for their next promotion. We explore a few of the mistakes that some people rely on — and how to do better through your track record, business case, and future thinking. Plus, May shares several tactics that will help you get visibility on what senior leaders are thinking. Key Points Being a culture carrier is a wonderful place to be in an organization, but it’s not enough for promotion. Threatening to leave can work in some cases, but it’s not laying the groundwork for long-term trust. Your track record should include your accomplishments, experiences, strengths, and skills. Others who are close to you can often help you be more objective on what these are. Ultimately a promotion is a business decision. Help more senior leaders make the business case for why you are the right decision. Perceived risks about you might be fair or not. Regardless, responding in a matter-of-face manner to concerns is more likely to help you alleviate them. Resources Mentioned Discover What It Really Takes to Get a Promotion*, a free training series by May Busch Accelerate: 9 Capabilities to Achieve Success at Any Career Stage by May Busch Related Episodes Move From Caretaker to Rainmaker, with May Busch (episode 390) How to Work With an Executive Recruiter, with Becky deSouza (episode 406) Craft a Career to Fit Your Strengths, with Scott Anthony Barlow (episode 424) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

May 17

35 min 22 sec

Marissa King: Social Chemistry Marissa King is professor of Organizational Behavior at the Yale School of Management, where she developed and teaches a popular course entitled Managing Strategic Networks. Over the past fifteen years, she has studied how people's social networks evolve, what they look like, and why that's significant. Her most recent line of research analyzes the individual and group-level behaviors that are necessary for large-scale organizational change. She is the author of Social Chemistry: Decoding the Patterns of Human Connection*. In this conversation, Marissa and I explore the three major categories of personal networks — along with the strengths and challenges of each one. We make the invitation to strengthen your existing network instead of trying to further expand it. Plus, Marissa highlights several practical tips to more fully leverage the power of your own network. Key Points There are three types of networks: Expansionists have extraordinarily large networks and tend to be well known. They tend to be inspiring in both social and professional settings. Brokers generate value by bringing together from different social spaces. Their networks have large information benefits and are innovative. They are adaptive and have better work-life balance. Conveners build dense networks where all theirs friends are also friends. They enjoy deep trust and reputation benefits. Conveners tend to be great listeners. Maintaining great relationships with your existing network is often more productive than attempting to grow entirely new relationships. Those with very close relationships have been able to weather the storm of the pandemic with little impact on loneliness. We tend to underestimate both the strength of our networks and the willingness of others to help us. A starting point to improve the strength of your exiting network is either to be generous to someone by helping them in some way or to ask for support with something that might be helpful to us. Resources Mentioned Social Chemistry: Decoding the Patterns of Human Connection* by Marissa King Assess Your Network Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) The Power of Weak Connections, with David Burkus (episode 347) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

May 10

39 min 51 sec

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*. Listener Questions Linda asks advice on how to respond to burnout in her organization. Taylor wonders about the best time to create team expectations. Robert asks how to move forward when his manager doesn’t provide any meaningful feedback. Related Episodes The Way to Lead After a Workplace Loss, with Andrew Stenhouse (episode 142) How to Create Team Guidelines, with Susan Gerke (episode 192) How to Succeed with Leadership and Management, with John Kotter (episode 249) The Path to Start Leading Your Team, with John Piñeiro (episode 349) How to Find Helpful Advisors, with Ethan Kross (episode 516) How to Define a Role, with Pat Griffin (episode 517) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

May 3

39 min 57 sec

Greg McKeown: Effortless Greg McKeown is a speaker, bestselling author, and the host of the popular podcast What’s Essential. He has been covered by The New York Times, Fast Company, Fortune, Politico, and Inc. and has been interviewed on NPR, NBC, Fox, and many others. He is among the most popular bloggers for LinkedIn and also a Young Global Leader for the World Economic Forum. His New York Times bestselling book Essentialism* has sold more than a million copies worldwide. He's the author of the new book, Effortless: Make It Easier to Do What Matters Most*. In this conversation, Greg and I explore how to simplify by asking key questions of ourselves and others. We discuss the tendency many of us have to work hard, but not necessarily clearly define what we’re trying to achieve. Plus, Greg invites us to look at the minimum steps required to complete what’s most essential. Key Points Take one minute to stop and define what done looks like. Crafting a “done for the day” list can provide clarity and boundaries to help us zero in on what’s most important. Ask yourself: what are the minimum steps required for completion? There’s a key distinction between a minimum number of steps and “phoning it in.” Decide in advance on what kind of work requires A+ effort, and where B effort is sufficient — and perhaps even better. Resources Mentioned Effortless: Make It Easier to Do What Matters Most* by Greg McKeown Essentialism: The Disciplined Pursuit of Less* by Greg McKeown What’s Essential podcast by Greg McKeown Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Stop Spinning Your Wheels on Planning (episode 319) See What Really Matters, with Greg McKeown (episode 469) How to Change Your Behavior, with BJ Fogg (episode 507) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Apr 26

36 min 19 sec

Michael Hyatt: Win at Work and Succeed at Life Michael is the founder and chairman of Michael Hyatt & Company, which helps leaders get the focus they need to win at work and succeed at life. Formerly chairman and CEO of Thomas Nelson Publishers, Michael is also the creator of the Full Focus Planner*. Michael is the New York Times, Wall Street Journal, and USA Today bestselling author of several books, including Free to Focus*, Your Best Year Ever*, Living Forward*, and Platform*. His work has been featured by the Wall Street Journal, Forbes, Inc., Fast Company, Businessweek, Entrepreneur, and other publications. He is the author with his daughter Meghan Hyatt Miller of Win at Work and Succeed at Life: 5 Principles to Free Yourself from the Cult of Overwork*. In this conversation, Michael and I discuss the challenge that many leaders face in finding balance. While many of us are motivated by achievement, Michael invites us to consider the value of nonachievment. We explore where to start and the benefits of being a beginner again through hobbies and other activities, unrelated to our careers. Key Points There’s incredible power in nonachievement. Many high-achieving people tend to have two leisure modes: feeling weird, unsettled, and distracted when taking time off — or vegging out on screens after exhaustion. Mihaly Csikszentmihalyi advises doing something that’s not related to work at all to get you into a different mindset. Beware the belief that your hobby is your work. Spending more time on a hobby that has nothing to do with work can boost confidence in your ability to perform your job well. The challenge for high achievers in starting a hobby is that they must be a beginner again. Getting coaching to help get through these early stages can help. Resources Mentioned Bonus Resources: Win at Work and Succeed at Life Win at Work and Succeed at Life: 5 Principles to Free Yourself from the Cult of Overwork* by Michael Hyatt and Megan Hyatt Miller Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Transcend Work-Life Balance, with Scott Anthony Barlow (episode 315) How to Reclaim Conversation, with Cal Newport (episode 400) Finding Joy Through Intentional Choices, with Bonni Stachowiak (episode 417) How to Sell Your Vision, with Michael Hyatt (episode 482) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Apr 19

39 min 21 sec

Raja Rajamannar: Quantum Marketing Raja Rajamannar is Chief Marketing & Communications Officer for Mastercard, and president of the company’s healthcare business. He also serves as president of the World Federation of Advertisers. Raja has held C-level roles at firms ranging from Anthem to Humana, and has overseen the successful evolution of Mastercard’s identity for the digital age, from its Priceless experiential platforms to marketing-led business models. Raja’s work has been featured in Harvard Business School and Yale School of management case studies, and been taught at more than 40 top management schools around the world. He is the author of Quantum Marketing: Mastering the New Marketing Mindset for Tomorrow's Consumers*. In this conversation, Raja and I discuss the reality that traditional advertising as we know it is ending. He also invites us to rethink how we’ve traditionally thought about customer loyalty. Instead of telling stories about our brands, we should be doing the work to create stories along with our customers. Key Points Organizations need to engage in permission-based marketing to be credible to consumers. It’s helpful to think about relationships with consumers as affinity instead of loyalty. Most of what we call advertising today is interruptive to consumers and a poor experience. It’s not entirely dead, but certainly heading that way. Invite consumers into unique experiences by making the transition from storytelling to story making. Create experiences that are scalable and economically viable and sustainable. Smaller firms can seek out opportunities to create partnership that will help them make stories that are purposeful. Resources Mentioned Quantum Marketing: Mastering the New Marketing Mindset for Tomorrow's Consumers* by Raja Rajamannar Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Lead Top-Line Growth, with Tim Sanders (episode 299) Serve Others Through Marketing, with Seth Godin (episode 381) Where to Start on Subscriptions, with Robbie Kellman Baxter (episode 484) If You Build It, They Will Come (Dave’s Journal) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Apr 12

38 min 56 sec

Shannon Minifie: Box of Crayons Shannon is the CEO of Box of Crayons, the firm behind the best-selling books The Coaching Habit* and The Advice Trap*. Box of Crayons is a learning and development company that helps unleash the power of curiosity to create connected and engaged company cultures. Shannon followed an unusual path to becoming CEO of Box of Crayons. Her career began in academia, a pursuit driven by her desire to be a part of conversations she thinks are important. In 2016, she embarked on a new path, starting a career in corporate learning and development. She brings to her role more than a decade of experience in education and in practicing incisive investigation. In this conversation, Shannon and I talk about the word curiosity and the reality that not everybody thinks about that word the same way we do. We explore the distinction between troublemakers and changemakers and provide practical suggestions to inspire more curiosity inside your organization. Plus, we highlight many of the common barriers to utilizing curiosity well. Key Points Curiosity is a state, not a trait. Nobody says they are against curiosity. But the truth is that they’re suspicious of it. Four things tend to hold firms back from the benefits of changemaker curiosity: Complacency: being used to the status quo. Delusion: the belief that they are already good at it. Environment: espoused values vs. what’s being done in practice because of real barriers. The Advice Monster: too much a cultural reliance on advice-giving. Resources Mentioned Box of Crayons The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever* by Michael Bungay Stanier The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever* by Michael Bungay Stanier Related Episodes How to Build Psychological Safety, with Amy Edmondson (episode 404) The Way to Be More Coach-Like, with Michael Bungay Stanier (episode 458) How to Build a Coaching Culture, with Andrea Wanerstrand (episode 501) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Apr 5

36 min 47 sec

David Sparks: MacSparky David Sparks speaks and writes about how to use technology to be more productive. David is a past speaker at Macworld / iWorld and a regular faculty member for the American Bar Association’s TechShow. David has published numerous books and videos on how to use technology including the MacSparky Field Guide series that includes videos and books on managing email, going paperless, and how to make a winning presentation. David is also co-host of the popular Mac Power Users, Automators, and Focused podcasts. When not speaking and writing about technology, he’s a business attorney in Orange County, California. David recently released his Paperless Field Guide*. In this conversation, David and I review the key steps to managing a paperless lifestyle including how to capture, process, edit, and share documents. We share useful hacks to find data in documents, track changes, annotate PDFs, and much more. Key Points The goal of the paperless lifestyle is to provide sanity so you’re not spending time and energy managing paperwork. Scanner Pro is David’s recommended app for most people who want to capture documents easily with optical character recognition (OCR). Getting your documents into PDF format will allow them to be accessible for the future and also protect you from trouble with future software versions. Decide on a personal syntax for how you name files. Including a noun, verb, and date can be useful to surface documents later. Use “track changes” on Microsoft Word or “suggesting” on Google Docs for collaboration, review, and editing. If you use a tablet and do lots of reading or document review, consider utilizing some of the newest features for annotation and markup. Resources Mentioned Paperless Field Guide* by David Sparks LinkedIn Learning is a useful starting point for foundational skills on major software programs like Microsoft Word Mac Power Users podcast Related Episodes How To Get Control Of Your Email, with David Sparks (episode 119) The Way to Stop Spinning Your Wheels on Planning (episode 319) Align Your Calendar to What Matters, with Nir Eyal (episode 431) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Mar 29

39 min 2 sec

Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. In this episode Tom and I discuss the common challenge of both making sense to others and making sense of what others say to you. Tom invites us to follow a four step approach of sorting and labeling so that it’s easier for listening to follow our thinking. Finally, we explore some of the common missteps in communicating with more clarity. Key Points The why behind making sense: it’s better for both the sender and the receiver. There are four key parts to the structure of making sense to others: Create a headline Sort into folders Label each folder Transition with precision Tom shared an example of two different ways to communicate a message about presentation skills, one without sorting and labeling, and one with it. Common mistakes in making sense include the espoused number of items not matching the number of actual items, explaining the folders first before setting the stage, and not transitioning well. Resources Mentioned Sorting & Labeling by Tom Henschel (PDF download) Subscribe to Tom's updates Related Episodes Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) The Way to Influence Executives, with Nancy Duarte (episode 450) Your Leadership Motive, with Patrick Lencioni (episode 505) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Mar 22

38 min 29 sec

Pat Griffin: Dale Carnegie Pat has been actively engaged in helping organizations achieve greater success through the transformation of their people for almost two decades. He is a Dale Carnegie Master Trainer who helps organizations deliver measurable impact on strategic initiatives. Pat has extensive experience with manufacturing and engineering firms due to his previous career in those industries. He helps leaders zero in on process improvement and how the human side of that effort plays a significant role in its success or failure. Today he's Chief Relationship Officer at Dale Carnegie of Western New York. In this conversation, Pat and I discuss how managers can get alignment with employees about the key outcomes of their jobs. Pat invites us to create a Performance Results Description document, align with employees on the results, and then use it for tracking ongoing. Done well, this allows managers to influence better outcomes and provides more clarity for employees on where to place effort for results. Key Points Move past conversations about simply activities and towards conversations about outcomes. Documenting performance management helps create clarity for all parties on the results that are most critical. Managers and employees should work together to create a Performance Results Description (PRD) that captures the ideal results of the role. Within the PRD, Pat suggests that we identify 5-6 Key Result Areas (KRAs) and prioritize them. Example key result areas could be: quality control, new business development, cost analysis, customer evaluations, staffing, etc. Each Key Result Area (KRA) has at least one, and often more than one, performance standard. This is where specific metrics for outcomes can be tracked. An example is: “25% of sales revenue this year was generated from new customer accounts.” Use the performance Example section of a Performance Results Description (PRD): Key Result Area (KRA): Staffing Performance Standard #1: 25% of external applicants this year self-identify into an underrepresented group, as defined by our companies diversity and inclusion initiative. Performance Standard #2: Two thirds of open requisitions assigned this year are filled within 90 days of posting. Performance Standard #3: Recruiting events are scheduled with at least two universities this year where existing partnerships were not already in place. Resources Mentioned Dale Carnegie Friday workshop series Related Episodes Three Steps to Great Career Conversations, with Russ Laraway (episode 370) Effective Delegation of Authority, with Hassan Osman (episode 413) How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Mar 15

39 min 24 sec

Ethan Kross: Chatter Ethan Kross is one of the world’s leading experts on controlling the conscious mind. As an award-winning professor in the University of Michigan’s top-ranked Psychology Department and its Ross School of Business, he studies how the conversations people have with themselves impact their health, performance, decisions, and relationships. His research has been published in Science, The New England Journal of Medicine, and The Proceedings of the National Academy of Sciences. He's been featured by Good Morning America, NPR’s Morning Edition, The New York Times, The Wall Street Journal, Harvard Business Review, and many other publications. He's the author of Chatter: The Voice in Our Head, Why It Matters, and How to Harness It*. In this conversation, Ethan and I highlight how introspection can sometimes do more harm than good. Ethan invites us to form a board of advisors that support us with both our emotional and cognitive needs. Plus, he shares the science behind how we can do this effectively for others. Key Points Simply sharing our emotions with others doesn’t help us to recover in any meaningful way. When seeking out advisors, we should find those who support both our emotional needs as well as our cognitive ones. You want a blend of both Captain Kirk and Mr. Spock. 🖖 Reflect on past conversations with advisors and determine if that previously helped you move forward with a challenging situation. That’s a key indicator to determine if they are people you want to keep engaging. Seek out different advisors for different things. A key distinction in supporting others is whether they have specifically sought out of advice or not. If not, being helpful people through invisible means is often useful. Resources Mentioned Chatter: The Voice in Our Head, Why It Matters, and How to Harness It* by Ethan Kross Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Know What You Don’t Know, with Art Markman (episode 437) The Way to Be More Coach-Like, with Michael Bungay Stanier (episode 458) Leadership Lies We Tell Ourselves, with Emily Leathers (episode 479) Making the Most of Mentoring (free membership required) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Mar 8

38 min 1 sec

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*. Recent Trends Many leaders are seeking advice on how to manage up. We’re noticing that team behavior is a challenge for leaders right now. Listener Question Rudolf asked for recommendations on how to make the most of reading — and how to make time for it. Resources Mentioned Transitions: Making Sense of Life's Changes* by William Bridges with Susan Bridges Managing Transitions, 25th anniversary edition: Making the Most of Change* by William Bridges with Susan Bridges Readwise Related Episodes How to Create Team Guidelines, with Susan Gerke (episode 192) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) How to Start Managing Up, with Tom Henschel (episode 433) How to be Diplomatic, with Susan Rice (episode 456) Giving Upward Feedback by Tom Henschel (The Look & Sound of Leadership) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Mar 1

38 min 52 sec

Tim Stringer: Technically Simple Tim Stringer is a coach, consultant, and trainer and the founder of Technically Simple. He provides productivity, technology and workflow coaching, consulting and training to people and organizations, large and small, all over the planet. His technology specializations include Asana, Daylite, OmniFocus, and Trello. He supports many people in productivity though his website LearnOmniFocus.com -- and also through the Holistic Productivity approach that he developed after coming face-to-face with cancer back in 2008. Tim consults to leaders and organizations on how to use Zoom effectively and recently launched a new course: Leading Effective Zoom Events. In this conversation, Tim and I overview some of the common mistakes of online events, how online can produce even better results than in-person, and ways to engage people quickly. Plus, we review some of the key technology that will support your organization’s outreach efforts. Key Points It’s often a mistake to assume that you’ll be able to lead online events with the same planning and design for in-person events. Opening a meeting early and using the five-minute rule to begin with icebreakers, breakouts, polls, or reactions will help engage people in the event quickly. For events with many people or higher visibility for your organization, have a dedicated technology co-pilot so that hosts and speakers can stay focused on being present. Virtual lounges (with a dedicated host), spotlight and multi-spotlight, practice sessions, and preassigned breakouts can all help the technology disappear and the human connections to take center stage. Some organizations are discovering they are more successful with online events than past in-person ones. Many have had such a positive experience that they plan to continue leveraging virtual events after the pandemic. Resources Mentioned Leading Effective Zoom Events by Tim Stringer Recommended Practices for Engaging Online Events (PDF download) Related Episodes Serve Others Through Marketing, with Seth Godin (episode 381) How to Create Meaningful Gatherings, with Priya Parker (episode 395) How to Run an Online Meeting, with Bonni Stachowiak (episode 472) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Feb 22

39 min 33 sec

Lisa Feldman Barrett: Seven and a Half Lessons About the Brain Lisa Feldman Barrett is among the top one percent most cited scientists in the world for her revolutionary research in psychology and neuroscience. She is a University Distinguished Professor of Psychology at Northeastern University, with appointments at Harvard Medical School and Massachusetts General Hospital. She is also Chief Science Officer for the Center for Law, Brain & Behavior at Harvard University. In addition to her bestselling book How Emotions Are Made*, she has published over 240 peer-reviewed, scientific papers appearing in Science, Nature Neuroscience, and other top journals in psychology and cognitive neuroscience. She has also given a popular TED talk with nearly 6 million views and received a Guggenheim Fellowship in neuroscience and an NIH Director's Pioneer Award. In this conversation, Lisa and I discuss the lessons from her newest book, Seven and a Half Lessons About the Brain*. We explore some of the common misperceptions about brain biology and examine how much energy use and conservation affects us. Then, we uncover how we can help ourselves — and others — learn better. Key Points The primary purpose of your brain is to keep you alive. As a result, your brain predicts almost everything you do. Unlike how we perceive, sensing actually comes second for the brain. It’s wired to prepare for action first. Learning is an expensive use of energy. Leaders can cultivate environments for learning by providing stable environments that don’t burn unnecessary energy. Changing behavior in the heat of the moment isn’t likely, but we can change how our brain will predict outside of the moment. You are always cultivating your past, since today’s present becomes the past. That’s how you change the way your brain predicts in the future. Resources Mentioned Seven and a Half Lessons About the Brain* by Lisa Feldman Barrett Lisa Feldman Barrret’s website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Essentials of Adult Development, with Mindy Danna (episode 273) Help People Learn Through Powerful Teaching, with Pooja Agarwal (episode 421) Four Steps to Get Training Results, with Jim Kirkpatrick (episode 446) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Feb 15

35 min 7 sec

Tendayi Viki: Pirates in the Navy Tendayi Viki is an author, innovation consultant, and Associate Partner at Strategyzer, helping large organizations innovate for the future while managing their core business. He has been shortlisted for the Thinkers50 Innovation Award and was named on the Thinkers50 Radar List for emerging management thinkers to watch. He's written three books based on his research and consulting experience, Pirates In The Navy*, The Corporate Startup* and The Lean Product Lifecycle*. The Corporate Startup * was awarded the CMI Management Book Of The Year In Innovation and Entrepreneurship. He is also a regular contributing writer for Forbes. In this conversation, Tendayi and I discuss how innovators often take on the role of pirates in the navy. We explore the mindset that innovators inside organizations need to avoid the common mistakes in advancing new ideas. Plus, we discuss why innovators should ignore detractors early on, parter with early adopters, and use early wins to move forward. Key Points Middle managers may stifle innovation, but often that’s because of internal pressure from those at the top to keep results coming. Innovators should beware basking in the glow of the CEO. It’s essential to engage other stakeholders in the business. Partnering with early adopters is essential for innovators. These are the managers who have existing frustrations with the status quo and are already trying new things. Celebrate early wins through blog posts, workshops, success stories, interviews, and even external conferences. These help you gain credibility. Beware basking too much in early wins. The point of early wins is to give you credibility to move on to the next stage. Resources Mentioned Pirates In The Navy: How Innovators Lead Transformation* by Tendayi Viki The Corporate Startup: How Established Companies Can Develop Successful Innovation Ecosystems* by Tendayi Viki, Dan Toma, and Esther Gone The Lean Product Lifecycle: A Playbook for Making Products People Want* by Tendayi Viki, Craig Strong, and Sonja Kresojevic In Defense Of Middle Managers Who Stifle Innovation by Tendayi Viki Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Nurture New Ideas, with Safi Bahcall (episode 418) How to Start Seeing Around Corners, with Rita McGrath (episode 430) How to Build an Invincible Company, with Alex Osterwalder (episode 470) How to Pivot Quickly, with Steve Blank (episode 476) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Feb 8

33 min 43 sec

Dave Crenshaw: The Myth of Multitasking Dave Crenshaw develops productive leaders in Fortune 500 companies, universities, and organizations of every size. He has appeared in Time magazine, USA Today, FastCompany, and the BBC News. His courses on LinkedIn Learning have been viewed tens of millions of times. His five books have been published in eight languages, the most popular of which is The Myth of Multitasking: How “Doing It All” Gets Nothing Done*. In this conversation, Dave and I discuss why multitasking is a myth and how switchtasking stops us from being efficient. We highlight a few key indicators that will help you determine if you’re switchtasking more that you imagine. Finally, we detail three practical steps you can take to be more present for yourself and others. Key Points 40% of knowledge workers never get more than thirty minutes straight of focused time. True multi-tasking is a myth. Most people are switchtasking — and losing time when they do it. An indicator that you might not be present with others is if they linger when conversations are complete. Determining when you will give people your full attention will help both of you be more efficient during (and outside) those conversations. Tracking your weekly timeline will help you make better decisions about where to be most present. Your calendar is your best time management app. Resources Mentioned Time Management Fundamentals by Dave Crenshaw on LinkedIn Learning The Myth of Multitasking: How “Doing It All” Gets Nothing Done by Dave Crenshaw Related Episodes Finding Joy Through Intentional Choices, with Bonni Stachowiak (episode 417) Align Your Calendar to What Matters, with Nir Eyal (episode 431) See What Really Matters, with Greg McKeown (episode 469) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Feb 1

39 min 13 sec

Therese Huston: Let’s Talk Therese Huston is a cognitive scientist and the founding director of the Center for Excellence in Teaching and Learning at Seattle University. She has written for The New York Times and the Harvard Business Review and has previously given talks at Microsoft, Amazon, TEDxStLouis, and Harvard Business School. Her prior books are titled Teaching What You Don't Know* and How Women Decide*. She's the author of the book Let's Talk: Make Effective Feedback Your Superpower*. In this conversation, Therese and I discuss how we can reduce bias that may unintentionally show up in our feedback. We examine several of the key feedback challenges for managers, including telling women they need to speak up, that they are too aggressive, or concerned they will “take it the wrong way.” We also highlight key language that can help leaders make these conversations more productive and transparent. Key Points Managers tend to sugarcoat feedback, but especially when feedback is being given to women. If someone is coming across aggressively, consider language like, “I’m not sure if that feedback is fair or unfair, but I wanted you to know it’s the impression some people have of you.” When giving feedback with the intention to help somebody improve, invoke high standards and assure the other person they can reach those standards. When feedback brings out strong emotion, help people restore their own control vs. trying to control. Research show that when giving feedback to someone whose face stands out, we spout vague pronouncements about how nice they are to be around. Resources Mentioned Let's Talk: Make Effective Feedback Your Superpower* by Therese Huston Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Three Steps To Soliciting Feedback, with Tom Henschel (episode 107) How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255) How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jan 25

39 min 25 sec

Tammy Bjelland: Workplaceless Tammy Bjelland is the Founder and CEO of Workplaceless, a training company that teaches remote workers, leaders, and companies how to work, lead, grow, and thrive in distributed environments. Workplaceless is a fully distributed company supporting enterprise, remote, and government clients such as Toyota, GitLab, and the US Department of Commerce. In this conversation, Tammy and I discuss how leaders can establish a mindset that helps them lead remote teams more successfully. We discuss how to take on a placeless mindset, explore the importance of shifting from how to why, and the best starting points for a communication charter. Key Points Five key principles of a Placeless mindset: Embrace location independence over physical presence. Empower autonomous work with flexible schedules. Impact productivity with asynchronous communication and collaboration. Be open and transparent. Trust your colleague and employees. Fear of losing control tends to keep organizations from being able to make useful shifts in mindset. Leaders and organizations that move beyond the “how” of remote work and focus first on the “why” will have more sustainable success. Beware of simply trying to replicate what happened in the office. The whole point of remote work is that it is not like the office. Establish a communication charter. This makes it clear what tools are best — and also how to intervene when things don’t work as anticipated. Resources Mentioned Placeless Mindset by Workplaceless Goplaceless by Workplaceless Related Episodes Start With Why, with Simon Sinek (episode 223) How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) How to Lead a Remote Team, with Susan Gerke (episode 465) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jan 18

35 min 52 sec

Stefanie Johnson: Inclusify Stefanie Johnson is an author, professor, and keynote speaker who studies the intersection of leadership and diversity, focusing on how unconscious bias affects the evaluation of leaders and strategies that leaders can use to mitigate bias. Stefanie is an associate professor at the University of Colorado Boulder’s Leeds School of Business, teaching courses on leadership and inclusion. She is also a member of the Marshall Goldsmith 100 Coaches program and was selected for the 2020 Thinkers50 Radar List. She is a frequent contributor to Harvard Business Review and many other publications. In this conversation, Stefanie and I discuss her book Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams*. We look at how optimism may get in the way of building an inclusive workforce. Plus, Stefanie invites leaders to make public commitments and begin using metrics to track performance. Key Points Our two most basic human desires are to be unique and to belong. Leaders often end up with either cohesive teams of people who all act similarly or a lot of diverse individuals who don’t gel. Optimists intend well, but don’t initiate real change unless something triggers them to do so. Optimists should be more public with their commitment to be champions for uniqueness and belonging. Organizations and leaders should set metrics for diversity, just as they do for almost everything else. Resources Mentioned Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams* by Stefanie Johnson Inclusify Card Games by Stefanie Johnson Book Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Make Inclusion Happen, with Deepa Purushothaman (episode 307) How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358) How to Support Women of Color, with Minda Harts (episode 506) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jan 11

38 min 44 sec

BJ Fogg: Tiny Habits BJ Fogg is a behavior scientist, with deep experience in innovation and teaching. He's directed a research lab at Stanford University for over 20 years. He trains innovators to create solutions that influence behavior for good in the areas of health, sustainability, financial wellbeing, learning, productivity, and more. He is an expert in behavior change, from habit formation to company culture change. Fortune Magazine named him a "New Guru You Should Know" for his insights about mobile and social networks. His is the author of the New York Times bestseller Tiny Habits: The Small Changes That Change Everything*. In this conversation, BJ and I discuss why new information alone doesn’t tend to lead to the behavior change most of us want. Instead, we explore BJ’s research and a key, 3-step process that will help all of us to create habits that stick. Plus, he points out that habits are even more about emotion than they are about repetition. Key Points Information does not lead to action. It’s a myth that it takes 21 or 66 days to create a habit. Repetition doesn't create habits. Emotions create habits. People change best by feeling good, not by feeling bad. The feeling of success is what wires in the habit. A garden is a useful analogy for habits. There is a season for every habit — and they often are not permanent. Create a tiny habit through an ABC process: anchor moment, a tiny behavior, and instant celebration. Avoid raising the bar on the tiny behavior. Do more if you want to, but don’t change the standard. Resources Mentioned Tiny Habits: The Small Changes That Change Everything* by BJ Fogg BJ’s website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Tame Your Inner Critic, with Tara Mohr (episode 232) Six Tactics for Extraordinary Performance, with Morten Hansen (episode 337) Tie Leadership Development to Business Results, with Mark Allen (episode 435) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jan 4

39 min 47 sec