Retail Remix

By Retail TouchPoints

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every-other week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

  1. 1.
    ‘Invisible Security’ and New Rules for Payment Experience
    35:44
  2. 2.
    The Influencer Marketing Tipping Point
    50:09
  3. 3.
    Retail Design Special: What’s Trending in Stores?
    36:36
  4. 4.
    Riding the Wave of Brand Disruption
    38:54
  5. 5.
    Evil Robots, Killer Computers and Other AI Myths
    34:57
  6. 6.
    Creating Value with Vending Machines
    40:14
  7. 7.
    Why It’s Time for Retailers to Measure Brand Intimacy
    41:18
  8. 8.
    How Messaging Drives Contextual CX
    35:46
  1. 9.
    Fulfillment: Retail's New 'Big E' Opportunity
    37:58
  2. 10.
    Is the Future of Personalization...Handwrytten Notes?
    35:07
  3. 11.
    How Sephora and BuzzFeed Close the Trust Gap
    43:29
  4. 12.
    Social Stores, Micro-Fulfillment and the Future of Experiential Strategy
    50:02
  5. 13.
    The Truth About 'Woke Marketing’
    43:00
  6. 14.
    What You're Getting Wrong About Retail’s Reinvention
    46:38
  7. 15.
    Hacking the Social Algorithm
    46:54
  8. 16.
    How Brilliant Earth Became a Purpose-Driven Innovator
    33:50
  9. 17.
    What Can Retailers Learn from Liquor Stores?
    36:01
  10. 18.
    Retail’s Tech Acceleration Continues
    35:37
  11. 19.
    Is Payment Experience Retail’s Big Untapped Opportunity?
    30:26
  12. 20.
    Creating Tangible Change with Diversity and Inclusion
    48:20
  13. 21.
    The Future of the Instagrammable Moment
    45:06
  14. 22.
    Digitizing the Marketplace Model
    45:45
  15. 23.
    How Culture Drives Retail Pride
    43:27
  16. 24.
    A Look Back at 2020: Retail's New Reality
    15:19
  17. 25.
    Appointments, Curbside and the Future of Omnichannel Retail
    37:29
  18. 26.
    How Gemist is Disrupting Jewelry Shopping
    40:39
  19. 27.
    Tackling Content Complexity
    33:17
  20. 28.
    Inside Adobe's Thanksgiving Weekend Research
    28:44
  21. 29.
    Teaser: Deep Dive Into Holiday Data
    2:33
  22. 30.
    Are the Holidays Creating More Cybersecurity Risk?
    37:46
  23. 31.
    With COVID, Grocery Finally Goes Digital
    36:48
  24. 32.
    'Contextual Commerce' and the Evolution of Advertising
    38:44
  25. 33.
    Rewriting the Brand Marketing Playbook
    32:35
  26. 34.
    Why DTC Needs a Collective
    37:00
  27. 35.
    How Klarna Is Transforming the Role of Payments
    36:16
  28. 36.
    When Diversity and Disruption Intersect
    19:06
  29. 37.
    You Say You Want A (Pop-Up) Revolution
    21:54
  30. 38.
    Amazon: Beat Them, Join Them Or Both?
    40:57
  31. 39.
    Data Helps ThirdLove Shoppers Find The Perfect Fit
    23:14
  32. 40.
    Has Influencer Marketing Reached A Tipping Point?
    53:56
  33. 41.
    How Olivela Strengthened Its Brand During The Pandemic
    42:12
  34. 42.
    The Future Of Omnichannel Orchestration
    44:12
  35. 43.
    Inspiring Innovation In The Novel Economy
    47:51
  36. 44.
    Are Brands Prepared For Counterfeit Crisis?
    27:37
  37. 45.
    The Real Problem With Advertising
    36:27
  38. 46.
    How RAIN RFID Powers Next-Gen Customer Experiences
    31:07
  39. 47.
    Will "On-The-Way" Delivery Shake Up The Fulfillment Space?
    35:33
  40. 48.
    Assessing SEO For Online & Brick-And-Mortar Discovery
    35:47
  41. 49.
    COVID-19 vs. The Great Recession: Assessing The Retail Impact
    39:50
  42. 50.
    E-commerce's Big Discovery Problem
    31:26

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