Let's Talk Loyalty

By Paula Thomas

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join me every week to learn the latest ideas and marketing insights from loyalty specialists around the world.

  1. 1.
    #98: Innovative Technology Driving Loyalty - Whatsapp, Voice Marketing & Payment-led Loyalty
    50:36
  2. 2.
    #97: South African Loyalty Insights with Loyalty Expert - Deon Olivier
    5:15
  3. 3.
    #96: IAG Loyalty Shares New Trends including eStore, new Banking Propositions and Employee Loyalty
    29:22
  4. 4.
    #95: British Gas Rewards - Summary of Insights from this Award-Winning Loyalty Programme
    5:11
  5. 5.
    #94: Global Coalition Loyalty Insights with Payback's CEO Bernhard Brugger
    49:46
  6. 6.
    #93: KPMG and The Truth About Customer Loyalt‪y‬
    4:29
  7. 7.
    #92: The Increasing Importance of Loyalty in a Changing Media Landscape with Epsilon
    30:45
  8. 8.
    #91: British Airways - Summary of Insights from Loyalty Manager Niall Rooney
    4:52
  1. 9.
    #90: Subscription Innovation Driving Restaurant Loyalty in South Africa
    44:26
  2. 10.
    #89: Introduction to Earth Rewards - A Loyalty Solution for the Environmen‪t‬
    3:41
  3. 11.
    #88: Loyalty Innovation in China with Lagardère Travel Retail
    47:42
  4. 12.
    #87: Roma Football Club Connects with Loyal Fans
    4:23
  5. 13.
    #86: Coalition Loyalty in Colombia with Puntos Colombia
    46:09
  6. 14.
    #85: Why Loyalty Programs Fail - Summary Episode
    5:12
  7. 15.
    #84: Virgin Red Loyalty Programme Launches in the UK
    31:21
  8. 16.
    #83: Summary of Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard
    6:00
  9. 17.
    #82: Global Airline Loyalty Programme Insights with Evert de Boer
    40:47
  10. 18.
    #81: Let's Talk a LITTLE Loyalty - Summary of Interview with Loyalty Expert: Leanne Papaioannou
    6:14
  11. 19.
    #80: Loyalty Trends in APAC by Epsilon's Ashish Sinha
    40:43
  12. 20.
    #79: Let's Talk a LITTLE Loyalty - Summary of Loyalty Success and Storytelling in South Afric‪a‬
    5:46
  13. 21.
    #78: Yes Rewards from ENOC - Fuel, Food & Convenience Loyalty in UAE
    42:03
  14. 22.
    #77 - Let's Talk a LITTLE Loyalty - Award-winning Loyalty Insights from the Middle East
    5:22
  15. 23.
    #76: Loyalty Programme Liability Management - Len Llaguno, Founder of Kyros Insights
    40:44
  16. 24.
    #75: Let's Talk a LITTLE Loyalty - Summary of Interview with Mike Atkin - The Loyalty Guru
    6:02
  17. 25.
    #74: Australian Consumer Loyalty Research - Mark James CEO Customology
    51:39
  18. 26.
    #73: Let's Talk a LITTLE Loyalty - Summary of 3Plus Telecom Loyalty Programme in Ireland
    6:18
  19. 27.
    #72: Global Predictions for Loyalty Marketing in 2021
    16:01
  20. 28.
    #71: Let's Talk a Little Loyalty - Raymond Rewards India
    5:33
  21. 29.
    #70: Ikea Family Club with Aaron Mitchell - Global VP Loyalty
    54:21
  22. 30.
    #69: Let's Talk A Little Loyalty - Introduction
    2:53
  23. 31.
    #68: Mindful Marketing & Loyalty Insights from Scandinavia.
    43:47
  24. 32.
    #67: Loyalty for Small Companies - Driving Lucrative Loyalty
    42:50
  25. 33.
    #66: Loyalty Statistics & Loyalty Programme Performance in India - What Does Success Look Like
    41:30
  26. 34.
    #65: Paul Smitton talks Asia Miles, Innovative Ideas in Airline Loyalty and Preparing for Travel's Inevitable Rebound
    49:51
  27. 35.
    #64: Customer Based Corporate Valuation - Daniel McCarthy of Emory University
    51:28
  28. 36.
    #63: Vodacom South Africa Launches Vodabucks
    43:01
  29. 37.
    #62: The Value of Loyalty Members as a Media Asset
    47:02
  30. 38.
    #61: Yuu Rewards, Hong Kong's New Coalition Programme
    40:13
  31. 39.
    #60: BP Discusses Driving Loyalty in Fuel & Convenience Globally
    45:06
  32. 40.
    #59: Epsilon Talks 121 Loyalty, Contactless Loyalty and Emotional Loyalty
    44:22
  33. 41.
    #58: Global Loyalty Insights from Comarch's Sidney Dunn
    52:25
  34. 42.
    #57: Award-winning loyalty programme in Mauritius - Wiiv Rewards
    42:39
  35. 43.
    #56: Head for Points - Interview with the UK's leading website for frequent flyers
    45:16
  36. 44.
    #55: Vodafone UK's Loyalty Programme - Very Me Rewards with Camilo Courtenay
    31:03
  37. 45.
    #54: The Role of Simplicity in Driving Customer Loyalty - B2B Marketer of the Year - Margaret Molloy
    1:01:16
  38. 46.
    #53: Driving Loyalty in Shell worldwide - Pavel Los shares insights on his award-winning loyalty programmes
    40:16
  39. 47.
    #52: Connecting with Community for Local Loyalty - with Dr Chris Arnold
    44:51
  40. 48.
    #51: The Loyalty Magazine Awards
    37:47
  41. 49.
    #50: KPMG Customer Research - Connecting with The New Customer
    25:24
  42. 50.
    #49: ONE YEAR BIRTHDAY - Let's Talk Loyalty - Loyalty Academy Competition
    36:51

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