Inspiring Women In CX

By Clare Muscutt

Get set to feel inspired by host, Clare Muscutt and her weekly inspiring guests, on the Women in CX Podcast. Listen-in as we share our career journeys, look back at the moments that shaped use and voice our opinions as loudly as we like, about all manner of subjects (including customer experience). Sit back and listen to the only female led, managed and produced podcast on the internet made for women, by women in customer experience.

  1. 1.
    Clare Muscutt talks with Sarah Curran-Usher MBE about the evolution of retail customer experience.
    39:15
  2. 2.
    Clare Muscutt talks about CX Insights & Women in the Workplace with Kantar Insights CEO, Amy Cashman
    30:55
  3. 3.
    Clare Muscutt talks human Centred Design, Inclusion and LGBTQ+ Womxn in CX with Lara Husslebee.
    32:07
  4. 4.
    Clare Muscutt talks about CX in IoT and FM with Sharon Boyd, CXO at MKL Innovation.
    30:51
  5. 5.
    Clare Muscutt talks with Mandisa Makubalo about using CX to make a social difference.
    38:22
  6. 6.
    Clare Muscutt talks with Anita Siassios, about Women in Cyber Security & building female communities
    22:49
  7. 7.
    Clare Muscutt talks about Employee Experience in CX with Carolene Méli, Ex Cirque du Soleil.
    36:46
  8. 8.
    Clare Muscutt talks CX Metrics, Insight and the importance of Women's Networking with Chloe Woogler.
    37:25
  1. 9.
    Clare Muscutt hosts Amanda Riches as she shares her inspiring story, from inside and outside CX.
    31:04
  2. 10.
    Clare Muscutt talk with Debbie Akwara about her journey to becoming a CX Queen, in West Africa.
    43:04
  3. 11.
    Clare Muscutt talks with Olga Potaptseva about Agile Customer Experience and violence against women.
    34:49
  4. 12.
    Clare Muscutt talks with Jeannie Walters about CX , inclusivity, resilience and adaptability.
    32:13
  5. 13.
    Clare Muscutt talks with Diane Magers about applying psychology to CX & life's swimming pool moments
    30:59
  6. 14.
    Clare Muscutt talks with Stacy Sherman about our mother's influence and advice on female leadership.
    26:41
  7. 15.
    Clare Muscutt talks with Maya Khalifa about GCC CX & challenging gender-equality in the Middle East.
    23:02
  8. 16.
    Clare Muscutt talks with Jo van Riemsdijk about motherhood, CX recruitment and how to get hired!
    37:27
  9. 17.
    Episode #202, Entrepreneur Lara Felix-Omonubi talks about becoming an independent black woman, side hustling, patriarchy and the resilience handed down through generations of Nigerian women.
    36:37
  10. 18.
    Clare Muscutt talks with Claire Durrant about UX, CX, Service Design & freelance digital nomad-ing.
    42:03
  11. 19.
    Clare Muscutt chats to Katie Stabler about women supporting women and influencing the CX agenda.
    26:57
  12. 20.
    Clare Muscutt talks with Hannah Foley talking about balancing CX careers and motherhood!
    47:01
  13. 21.
    Clare Muscutt talking with Gavin James about CX & using our intuition to help make better decisions.
    28:10
  14. 22.
    Clare Muscutt talking with Jo Boswell about actionable data, and making CX a commercial discipline.
    34:17
  15. 23.
    Clare Muscutt talks with Ingrid Lindberg talking about her journey to becoming the World's first CXO
    31:39
  16. 24.
    Clare Muscutt talks with Michelle Badenhorst about uniting business analysis & customer experience.
    25:20
  17. 25.
    Clare Muscutt talks with Janelle Mansfield about the pros and cons of being an alpha-female in CX.
    29:26
  18. 26.
    Clare Muscutt talks with Sandra Thompson about the power of Emotional Intelligence & Empathy in CX.
    32:27
  19. 27.
    Clare Muscutt talks with Shameem Smillie about race, gender, & becoming who we really are.
    34:57
  20. 28.
    Clare Muscutt talks with CCO, Kate Thornton, about what it takes to have the edge in CX Leadership.
    36:27
  21. 29.
    Clare Muscutt and Ines Martinez debating their thoughts on boys, babies, and the future of CX.
    33:58
  22. 30.
    Clare Muscutt talks with Claire-Boscq-Scott about CX and overcoming adversity to succeed.
    21:15
  23. 31.
    Clare Muscutt talks with Rebecca Brown about work-life balance and building a happiness centered career
    29:21

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