How I Transformed This

Virsys12

With the speed of change in the healthcare industry, new innovative models are proven every day through the leadership, passion and the drive of smart people. Discover the stories of disruption and transformation of today’s healthcare leaders.

Coming Soon: How I Transformed This
Trailer 3 min 41 sec

All Episodes

DP Brightful, Executive Vice President of Health and Life Sciences at Salesforce, joins Virsys12 founder and CEO Tammy Hawes to discuss his vision for greater technological innovation in healthcare. DP explains how technology can help us reduce costs, improve quality of care and increase patient’s access to care. He also describes how COVID-19 has shifted the trajectory of healthcare by forcing companies to evolve more rapidly than ever before.

Aug 10

29 min 59 sec

Gail Peace, founder of Ludi, joins Virsys12 founder and CEO Tammy Hawes to explain how she’s helping physicians get paid correctly and saving hospitals money in the process. Gail describes some of the common problems she’s seen around hospital spending which inspired her to create Ludi’s unique software. She also discusses some of the biggest healthcare trends she’s seen that will continue to play an important role after COVID-19.

Jun 15

27 min 46 sec

In this episode, Robin Clarke, CEO of Ursa Health, joins Virsys 12 CEO and Founder Tammy Hawes to explain how he’s helping companies harness the power of data to transform the way healthcare players work together and improve the quality of care. Robin also shares his vision for a less fragmented healthcare system, and he describes how Ursa Health is striving to make that dream a reality.

May 25

27 min 4 sec

In this episode, Tommy Lewis, COO of Tivity Health, joins Virsys 12 CEO and Founder Tammy Hawes to discuss some of the lessons he’s learned over the past 20 years of working with healthcare transformation. Tommy offers advice to other leaders who are navigating mergers, acquisitions and integrations, and he emphasizes the importance of taking care of your people, especially in times of transition.

May 10

22 min 7 sec

In this episode, John Supra, Chief Data Officer at Prisma Health, joins Virsys 12 CEO and Founder Tammy Hawes for a conversation about the importance of cloud-based technology in healthcare transformation. He explains how the COVID-19 pandemic has accelerated the rate of change in the industry, and he also encourages healthcare leaders to find innovative solutions by asking “What if?” and “Why not?”

Apr 27

29 min

In this episode, Scott Vasey, Senior Vice President for Network Management at AmeriHealth Caritas joins Virsys12 CEO and Founder Tammy Hawes to discuss the work he’s doing to build a more effective provider network, where all data and processes are housed in a single workflow and platform. He also shares his perspective on some of the biggest themes that are taking a central focus in the industry today, from patient-first care to data accuracy to telehealth.

Feb 11

32 min 21 sec

In this episode, Marc Watkins, Chief Medical Officer at Kroger, joins Virsys 12 CEO and Founder Tammy Hawes to describe the exciting work Kroger is doing through its Food as Medicine Initiative, which is working to improve community health through education and access to healthy foods. He also explains how Kroger is using engagement and personalization to improve health outcomes in its clinics and pharmacies.

Dec 2020

33 min 7 sec

In part two of his interview, Bo Bartholomew, CEO of EvidenceCare, rejoins Virsys12 CEO and Founder Tammy Hawes to explain how EvidenceCare is disrupting the healthcare system by embedding clinical knowledge and resources directly into electronic medical records. He also describes the three key components every startup should focus on developing in order to set themselves up for success.

Dec 2020

19 min 48 sec

In part two of his interview, co-founder and executive chairman of Madaket Health, Jim Dougherty joins Virsys12 founder and CEO Tammy Hawes and her co-host Clark Buckner again to discuss his advice for business owners and leaders as they navigate COVID-19. Dougherty also shares his vision for the future of healthcare beyond this crisis.

Dec 2020

19 min 34 sec

In this two-part episode, Bo Bartholomew, CEO of EvidenceCare, joins Virsys12 CEO and Founder Tammy Hawes to explain how EvidenceCare is disrupting the healthcare system by embedding clinical knowledge and resources directly into electronic medical records. He also shares the story of his unique journey into his current role, along with his vision for a healthcare industry that’s built on a foundation of integrity.

Nov 2020

30 min 12 sec

In this two-part episode, Jim Dougherty, co-founder and executive chairman of Madaket Health, joins Virsys12 CEO and Founder Tammy Hawes to explain how his company is simplifying the administrative data exchanges between healthcare payers and providers. He shares how Madaket’s unique software is reducing the time for these data exchanges from four months to four minutes, freeing doctors up to focus on improving quality of care for their patients.

Nov 2020

22 min 54 sec

In this episode, Jason Rose, CEO of AdhereHealth, joins Virsys12 CEO and Founder Tammy Hawes to shed light on the issue of medication adherence, which affects 50 percent of all Americans. He explains how AdhereHealth uses analytics to identify social determinants of health and potential problems with medication adherence, working with clinicians and patients to tackle this issue. He also shares why this work has taken on a new significance due to COVID-19.

Jul 2020

35 min 50 sec

In this episode, Dilawar Syed, CEO of Lumiata, joins Virsys12 CEO and Founder Tammy Hawes to share about the unique ways his company is using artificial intelligence to predict outcomes, interpret data and manage risks in healthcare. In the midst of COVID-19, this work has become more important than ever, and he shares his hope that Lumiata’s models and products will continue to help manage risk and solve high-level problems surrounding the pandemic.

Jun 2020

25 min 37 sec

In this episode, Steve O’Quin, Vice President of Technology at OrthoFi, joins Virsys12 CEO and Founder Tammy Hawes to discuss the work he’s doing to help streamline the payment process for orthodontic practices. He also shares strategies for maintaining patient engagement while many offices are closed during COVID-19, and he advocates for the underrated benefits of using cloud-based platforms to build new solutions.

May 2020

21 min 32 sec

In this episode, Lauren Donahoo, Director of Digital Marketing for Professional Physical Therapy, joins Virsys12 CEO and founder Tammy Hawes to talk about her passion for digital transformation that improves the lives of patients. Lauren offers insight into some of the biggest challenges facing marketers in the healthcare industry, but she also explains how she’s worked to overcome them and connect with patients in an empathetic, helpful way. She shares how resources like Salesforce have made it possible for Professional Physical Therapy to scale into the future and continue to break down the barriers that keep people from receiving care.

May 2020

20 min 50 sec

In this episode, Aaron Gani, Founder and CEO of BehaVR, joins Virsys12 CEO and Founder Tammy Hawes for a conversation about using virtual reality in healthcare. He shares about the innovative work his company is doing to treat chronic pain and behavioral health conditions and explains why VR is an effective tool for doctors and patients. He also gives perspective on the long-term transformation he expects to see in the wake of COVID-19, as healthcare is forced to shift toward a more consumer-centric model.

Apr 2020

29 min 19 sec

In this episode, Miriam Paramore, President of OptimizeRx, joins Virsys12 CEO and founder Tammy Hawes to share what her company is doing to keep people informed during the COVID-19 pandemic. Miriam explains how the technology OptimizeRx already had in place is being adapted to help both patients and providers stay up to date on CDC-sourced announcements and guidelines. Miriam points out how this crisis is showing people why digital communication is so important in the healthcare industry. To sign up to receive coronavirus updates from OptimizeRx, text VIRUS to 55150.

Mar 2020

28 min 12 sec

In this episode, Nigel Green, a sales leadership coach and author of Revenue Harvest, joins Virsys12 CEO and founder Tammy Hawes for a conversation about the most important lessons he’s learned about sales. Nigel unpacks the seven principles he’s taken from the farming community and explains how sales teams can use them to inform their strategies and achieve company goals. He also describes his vision for a more simplified approach to data interpretation and explains how companies like Salesforce make that vision a reality. 

Mar 2020

20 min 40 sec

In this episode, Neal Patel, CIO of Health IT for Vanderbilt University Medical Center, joins Virsys12 CEO and founder Tammy Hawes to share his unique perspective on the intersection between technology and healthcare. As a former clinician who has since devoted his career to developing efficient and user-friendly systems, Neal has seen firsthand the power of technology to improve the quality of care for patients. He offers insight into some of the biggest challenges healthcare IT workers face and explains how Vanderbilt is working to stay on the cutting edge of industry transformation.

Feb 2020

35 min 23 sec

In this episode, Anthony Diaz, founder and CEO of Health Hero, joins Virsys12 CEO and founder Tammy Hawes to discuss his entrepreneurial journey of realizing the need for better follow-up in the healthcare industry. After his father’s passing, Anthony discovered a passion for post-visit care, and he created Health Hero to provide personalized follow-up to patients, whether they need services like Uber or just a friendly reminder to take care of themselves. Anthony also shares how the Salesforce AppExchange and the Salesforce Accelerate Program made it easier for him to develop and scale his app.

Jan 2020

31 min 4 sec

In this episode, Beth Ratliff, Chief Operating Officer for Premise Health, joins Virsys12 CEO and founder Tammy Hawes for a conversation about the “three E’s” of healthcare innovation: experience, efficiency and effectiveness. Throughout her career, Beth has focused on creating systems and processes that help clinicians provide better and more affordable care, which Premise Health does by offering adaptable services for companies and their employees. The company takes a big picture look at the needs of specific populations and uses that data to provide informed, direct care. Beth shares how technology helps both clinicians and patients achieve their goals and the benefits of a value-based care model.

Jan 2020

38 min 10 sec

In this episode, Eric Thrailkill, Senior Vice President of Business Intelligence and Analytics for Envision Healthcare, joins Virsys12 CEO and founder Tammy Hawes to share his vision for data-driven healthcare transformation. Eric believes the healthcare industry is reaching a point where it can use analytics to provide greater access to care at lower costs. He describes how Envision uses Salesforce to achieve that goal, and he offers insight into the work Tennessee HIMSS is doing to create a more cohesive industry ecosystem in Nashville.

Dec 2019

32 min 57 sec

Marcus Whitney, CEO of Health: Further and founder of Jumpstart Foundry, joins Virsys12 CEO and founder Tammy Hawes for a conversation about digital marketing in the healthcare industry. Though healthcare companies have historically been slow to adopt the idea that they can and should employ marketing tactics, Marcus believes digital marketing is central to industry transformation. He unpacks some of the biggest challenges around healthcare marketing and encourages companies to get past those issues and start figuring out innovative solutions to shape the future of healthcare. 

Dec 2019

27 min 15 sec

In this episode, Bob Martin, Chief Information Officer for Wellpath, joins Virsys12 CEO and founder Tammy Hawes to highlight an often-unnoticed area of the healthcare industry. Wellpath works with patients in the justice system to provide compassionate care with cutting edge technology, and Bob describes how Salesforce makes that goal more attainable. He also offers insight into new technologies that may provide better outcomes for patients both inside and outside of the justice system.

Nov 2019

25 min 47 sec

In this episode of How I Transformed This, Michael Dant, Director of Network Management at myNEXUS, joins Virsys12 CEO Tammy Hawes for a conversation about interoperability and the role of technology in healthcare transformation. myNEXUS works with Payers and Providers to manage and deliver home and community-based care. Michael shares how using Salesforce has assisted myNEXUS in leading the way in industry transformation. He also offers insight into myNEXUS’ three-pronged foundation that has set it apart from other healthcare companies.

Nov 2019

24 min 24 sec

Vic Gatto, CEO and founder of Jumpstart Health Investors, joins Virsys12 CEO and founder Tammy Hawes for a conversation about entrepreneurship and healthcare transformation. At Jumpstart, Vic is passionate about helping startups succeed in the healthcare space by engaging with customers and incentivizing great customer service. He explains how Salesforce helps him and the startups he invests in to achieve those goals and pave the way in industry transformation. He also shares insight into the Jumpstart model for helping startups avoid common pitfalls.

Oct 2019

41 min 36 sec

In this episode, Tanner Fritz, Chief Technology Officer at Sona Dermatology and MedSpa, joins hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes to talk about how Salesforce applications have helped his company transform the patient experience by learning key lessons from the world of retail. After his own cancer diagnosis and treatment, Fritz discovered a passion for helping healthcare entities solve their IT problems so they could help patients better navigate the healthcare system and have better access to their administrative information. Salesforce provided him with the foundation to build innovative tools, and he shares how this technology can help hospitals and practices gain a competitive advantage by outlining expectations and better connecting with patients.

Oct 2019

27 min 26 sec

In this episode, Chris Redhage, cofounder of ProviderTrust and co-owner of Nashville SC, joins hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes to talk about how Salesforce allows his company to build and maintain strong relationships. Though the work of compliance management and finding exclusions can seem dry and often frustrating to clients, Chris is passionate about bringing principles like conflict resolution and real-time access to data to his customers. He shares how working in healthcare has given him opportunities to change the world and how Salesforce sets ProviderTrust apart from companies who manually check for exclusions.

Oct 2019

25 min 8 sec

In this episode of How I Transformed This, founder and CEO of PatientFocus, David Frederiksen, joins hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes for a conversation about how his company helps patients and providers in a compassionate and profitable way, creating a win-win for healthcare. David describes how an innovative technology approach using Salesforce as a platform for patient billing benefits his business and offers insight for healthcare companies looking to set themselves apart from the competition. He also shares how Salesforce allowed PatientFocus to fulfill the company’s mission of really putting the patient first.

Sep 2019

26 min 22 sec

On the very first episode of How I Transformed This, a new podcast presented by Virsys12, hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes discuss healthcare transformation and relationship management with Dr. Ashwini Zenooz. As a practicing radiologist and Salesforce’s SVP and General Manager for Global Healthcare and Life Sciences, Dr. Zenooz is passionate about effective change management in the healthcare industry. She shares her excitement about the current conversation around healthcare and explains why Salesforce is positioned to help drive industry transformation.

Sep 2019

27 min 58 sec

The healthcare industry is changing rapidly and the business of value-based care is becoming increasingly complex. To succeed in this space, a company must adapt to better manage the customer relationship. Virsys12’s continued mission is to empower companies with the right technology to transform themselves. How I Transformed This, a new podcast presented by Virsys12 and, hosted by Clark Buckner, along with Virsys12 CEO and founder Tammy Hawes, will follow industry leaders and their stories of success. Throughout the season, we’ll cover topics like how healthcare companies can drive transformation through platforms such as Salesforce – and why it’s up to the next wave of innovation in the health IT sector to solve issues like interoperability, improvements in provider referral management systems, and how to best manage a provider network.

Aug 2019

3 min 41 sec