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Second in Command: The Chief Behind the Chief

By Cameron Herold

Welcome to “Second in Command”, hosted by Cameron Herold, where top-level COOs share the insights, tactics, & strategies that made them the Chief Behind the Chief.

  1. 1.
    Ep. 144 – Agero COO, George Horvat01/18/2021
    42:23
  2. 2.
    Ep. 143 – Systemax COO, Ritesh Chaturbedi01/11/2021
    44:52
  3. 3.
    Ep. 142 – SunCulture COO, Jonathan Saunders01/04/2021
    47:22
  4. 4.
    Ep. 141 – Innovator Industrial Services COO, Chris Coombs12/28/2020
    44:50
  5. 5.
    Ep. 140 – Line Drive Sales Enablement EVP, Anthony Crissie12/21/2020
    44:50
  6. 6.
    Ep. 139 – Hint, Inc COO, Theo Goldin12/14/2020
    44:55
  7. 7.
    Ep. 138 – Xponential Fitness Chief-Operating-Officer, Michael Abramson12/03/2020
    47:02
  8. 8.
    Ep. 137 – Grafana Labs Chief-Operating-Officer, Douglas Hanna11/30/2020
    42:54
  1. 9.
    Ep. 136 – Amazzia Chief-Strategy-Officer (CSO), William Fikhman11/23/2020
    44:52
  2. 10.
    Ep. 135 – Klient Boost VP of Ops, Richard Uruchurtu11/16/2020
    46:20
  3. 11.
    Ep. 134 – CarParts.com COO and CFO, David Meniane11/09/2020
    46:29
  4. 12.
    Ep. 125 – Humboldt General Hospital COO, Dr. Tiffany Love09/07/2020
    43:26
  5. 13.
    Ep. 124 – Dow Jones SVP, Meghan Milkowski08/31/2020
    38:38
  6. 14.
    Ep. 123 – Liveintent Chief Operating Officer, Brett Pinegar08/23/2020
    46:36
  7. 15.
    Ep. 122 – Claremont Lincoln University Chief Operating Officer, Dr. Joe Sallustio08/17/2020
    43:48
  8. 16.
    Ep. 121- Kinsta Chief Operating Officer, Jon Penland08/10/2020
    45:07
  9. 17.
    Ep. 120- Zibtek Partner, Ian Reynolds08/03/2020
    40:42
  10. 18.
    Ep. 119 – AARP COO, Scott Frisch07/27/2020
    40:33
  11. 19.
    Ep. 118 – Bader Scott Injury Lawyers Managing Partner, Luis Scott07/19/2020
    40:10
  12. 20.
    Ep. 117 – Less Doing Chief Operating Officer, Courtney Waid07/13/2020
    36:00
  13. 21.
    Ep. 116 – DLC Management Chief Operating Officer, Chris Ressa07/06/2020
    43:44
  14. 22.
    Ep. 115 – Stringcan Interactive Chief Operating Officer, Sarah Shepard06/29/2020
    46:50
  15. 23.
    Ep. 114 – Rippling Chief Operating Officer, Matt MacInnis06/22/2020
    46:48
  16. 24.
    Ep. 113 – Full Scale Chief Operating Officer, Darrell Blackburn06/15/2020
    43:36
  17. 25.
    Ep. 112 – Fully Accountable Chief Operating Officer, Rachel Scava06/08/2020
    40:22
  18. 26.
    Ep. 111. – Hennessey Digital President & Chief Operating Officer, Scott Shrum06/01/2020
    42:57
  19. 27.
    Ep. 110 – Chantel Ray Chief Operating Officer, Heather Roemmich05/25/2020
    41:01
  20. 28.
    Ep. 109 – T-Systems COO, Daniel Delank05/16/2020
    42:51
  21. 29.
    Ep. 108 – Wider Funnel VP of Operations, Victoria Petriw05/08/2020
    43:41
  22. 30.
    Ep. 107 – Bundren Painting & Drywall COO, Michael Fiorenza05/04/2020
    41:36
  23. 31.
    Ep. 106 – Kindred Bravely’s Director of Organizational Effectiveness, Erin Nelson04/27/2020
    40:32
  24. 32.
    Ep. 105 – Sullivan & Stanley COO, Kevin Corne04/20/2020
    49:04
  25. 33.
    Ep. 104 – Freedom Street Partners & Investment Executive, RJFS COO, Valerie Rivera04/13/2020
    35:43
  26. 34.
    Ep. 103 – Carrot Director Of Operations, Alex Zerbach04/06/2020
    35:41
  27. 35.
    Ep. 102 – Truss COO & Founder, Jennifer Leech03/30/2020
    46:48
  28. 36.
    Ep. 101 – Special Q&A with COO Alliance Founder, Cameron Herold03/23/2020
    26:53
  29. 37.
    Ep. 100 – Special 100th Episode: The Best Of Second In Command03/16/2020
    1:11:18
  30. 38.
    Ep. 99 – Checkr Chief People & Operations Officer, Linda Shaffer03/09/2020
    45:06
  31. 39.
    Ep. 98 – Hiscox COO Of Group Claims, Tom Wolczik03/02/2020
    40:47
  32. 40.
    Ep. 97 – Conversion Logix COO, Andrew Cederlind02/24/2020
    45:52
  33. 41.
    Ep. 96 – Billy Gene Is Marketing, Inc. CFO & COO, Daniel Flores02/17/2020
    37:29
  34. 42.
    Ep. 95 – The Entreprenewer, Owner Kelly Clements02/10/2020
    51:41
  35. 43.
    Ep. 94 – Hawke Media COO, Tony Delmercado02/03/2020
    54:00
  36. 44.
    Ep. 93 – comma.ai SVP Of Operations, Viviane Ford 01/27/2020
    42:06
  37. 45.
    Ep. 92 – Orangetheory Fitness COO, Griff Long01/20/2020
    44:43
  38. 46.
    Ep. 91 – Bite Squad COO, Kyle Hale01/13/2020
    43:40
  39. 47.
    Ep. 90 – Creating A Unique eCommerce Experience With Poshmark COO, John McDonald01/06/2020
    46:57
  40. 48.
    Ep. 89 – Learning Through Play With Sphero COO, Jim Booth12/30/2019
    50:49
  41. 49.
    Ep. 88 – The Importance And Impact Of Teamwork With Cybba COO, Terri Mock12/23/2019
    37:11
  42. 50.
    Ep. 87 – Creating An Awesome Company Culture With Upward Projects COO, Alex Taylor12/16/2019
    52:58
  43. 51.
    Ep. 86 – Building The People’s Network With Helium COO, Frank Mong12/09/2019
    52:01
  44. 52.
    Ep. 85 – Staying Relevant Through Reinvention With ClickFunnels COO, Ryan Montgomery12/02/2019
    47:12
  45. 53.
    Ep. 84 – Business Leadership With Peck Founder, Ron LaSalvia11/25/2019
    47:28
  46. 54.
    Ep. 83 – Extraordinary Success Through Best Self-Management With 15five Co-Founder & Chief Culture Officer, Shane Metcalf11/18/2019
    49:28
  47. 55.
    Ep. 82 – Building The Right Team And Company Culture With HelloSign COO, Whitney Bouck11/11/2019
    44:25
  48. 56.
    Ep. 81 – Transitioning To COO With T3 COO, Christian Barnard11/04/2019
    40:34
  49. 57.
    Ep. 80 – Doing Business Globally With Ripple SVP Of Global Operations, Eric Van Miltenburg10/28/2019
    44:20
  50. 58.
    Ep. 79 – Creating Video Content With Positive Impact With Icon Media Cofounder And COO, Alex Kushneir10/06/2019
    43:43
  51. 59.
    Ep. 78 – How Podcasting Helps Creators Form Communities With Himalaya Media COO, Ariel Liu10/06/2019
    35:14
  52. 60.
    Ep. 77 – Setting Strategies In An Evolving Market With Worldwide Express’ Joel Clum09/29/2019
    46:11
  53. 61.
    Ep. 76 – Restaurant And Retail With Matthew Baizer09/23/2019
    47:51
  54. 62.
    Ep. 75 – Integrate Your Core Values With Allison Pickens09/18/2019
    50:02
  55. 63.
    Ep. 74 – Being Truthful And Transparent With Laurent Bride09/16/2019
    41:51
  56. 64.
    Ep. 73 – Define The Thin Line Between CEO & COO With Kerry Stover08/24/2019
    39:33
  57. 65.
    Ep. 72 – The Roles Of An Heir Apparent COO With Shawn Taher08/23/2019
    46:41
  58. 66.
    Ep. 71 – COO Business Lessons From Andrew Way08/16/2019
    55:45
  59. 67.
    Ep. 70 – Dave Hajdu On The Value Of People During The Hyper-Growth Space08/09/2019
    48:28
  60. 68.
    Ep. 69 – It’s Not All About The Money With Andrew Gregory08/02/2019
    41:57
  61. 69.
    Ep. 68 – Drips COO, Justin Miller07/26/2019
    50:41
  62. 70.
    Ep. 67 – Invest In Your People’s Growth With Matt Wool07/25/2019
    42:49
  63. 71.
    Ep. 66 – Imagination Meets Engineering With Lovepop Co-founder & COO, John Wise Creating Magical Moments With John Wise07/15/2019
    45:14
  64. 72.
    Ep. 65 – Friends To Business Partners with Freeeup CMO, Connor Gillivan07/15/2019
    39:37
  65. 73.
    Ep. 64 – Measurabl COO, Dana Arnold07/08/2019
    39:38
  66. 74.
    Ep. 63 – Leading Through Innovation with TIBCO COO, Matt Quinn06/24/2019
    49:35
  67. 75.
    Ep. 62 – Lessonly President & COO, Connor Burt06/14/2019
    54:00
  68. 76.
    Ep. 61 – Working Fully Remote As A COO with Leverage Head of Operations, Florence Bout06/10/2019
    47:36
  69. 77.
    Ep. 60 – The Big Switch: Making The Move From Big To Small with Acorns COO, Manning Field05/29/2019
    46:58
  70. 78.
    Ep. 59 Breathing Transformation Within Your Company Through Personal Growth with Mindvalley Co-Founder, Kshitij Minglani05/22/2019
    46:52
  71. 79.
    Ep. 58 – How To Run An Influencer Marketing Company with Adrienne Lahens05/17/2019
    49:25
  72. 80.
    Ep. 57 – Core Company Values And Constant Truths For Running Paxos with Andrew Chang05/10/2019
    37:29
  73. 81.
    Ep. 56 – Satisfi Labs President & COO, Dr. Rungson Samroengraja05/01/2019
    51:11
  74. 82.
    Ep. 55 – Maropost COO & CFO, Joseph Schirripa04/26/2019
    48:39
  75. 83.
    Ep. 54 – Sport & Social Group President, Rob Davies04/19/2019
    36:42
  76. 84.
    Ep. 53 – Setting Life Priorities And Saying Yes To Opportunities with Community Dental Partners COO & CMO, Jodi Evans04/09/2019
    47:29
  77. 85.
    Ep. 52 – Launching A Gym Business with Gym Launch COO, Mimi Naghshineh04/05/2019
    40:17
  78. 86.
    Ep. 51 – Authentic Leadership with Khan Academy COO, Ginny Lee03/28/2019
    40:58
  79. 87.
    Special Edition 50th Episode – The Best of Second in Command03/25/2019
    1:03:45
  80. 88.
    Ep. 49 – Making Your Business Bulletproof with Anna Collins03/15/2019
    54:31
  81. 89.
    Ep. 48 – Zendesk’s Employee Engagement And Exceptional Customer Service with Tom Keiser03/08/2019
    45:12
  82. 90.
    Ep. 47 – Delegating Tasks Across Cultures with Isabel Berney02/28/2019
    44:32
  83. 91.
    Ep. 45 – Empowering Women Across The Globe with Bumble COO, Sarah Jones Simmer02/16/2019
    47:36
  84. 92.
    Ep. 44 – A COO’s Daily Life In Babel Street with Eric Bowen02/09/2019
    50:01
  85. 93.
    Ep. 43 – Brian Barren on Establishing Efficient Team Leadership In Small Businesses02/02/2019
    47:34
  86. 94.
    Ep. 42 – Hungry For Happiness: Building On The Foundation Of Trust with Erin Rector01/27/2019
    40:40
  87. 95.
    Ep. 41 – Servant Leadership: Managing Teams Towards Growth with Mitch Dodd01/18/2019
    38:26
  88. 96.
    Ep. 40 – YPO President & COO, Sean Magennis01/11/2019
    53:59
  89. 97.
    Ep. 46 – Chris Martin on Maneuvering Your Company’s Growth Arc Efficiently01/10/2019
    46:04
  90. 98.
    Ep. 39 – Redirect Health COO, Guy Berry01/04/2019
    46:10
  91. 99.
    Ep. 38 – Visit California COO, Matthew Sabbatini12/29/2018
    39:28
  92. 100.
    Ep. 37 – AutoLoop COO, Alex Eckelberry12/14/2018
    43:38
  93. 101.
    Ep. 36 – Allure Medical Executive Director, Theresa LaBranche12/03/2018
    48:06
  94. 102.
    Ep. 35 – TicketCity President, Zach Anderson11/30/2018
    45:44
  95. 103.
    Ep. 34 – North 6th Agency COO, Daniela Mancinelli11/23/2018
    46:04
  96. 104.
    Ep. 33 – Grant Cardone Enterprises COO, Sheri Hamilton11/10/2018
    45:10
  97. 105.
    Ep. 32 – College Hunks Hauling Junk & Moving COO, Roman Cowan11/01/2018
    49:57
  98. 106.
    Ep. 31 – AWeber COO, Sean Cohen10/26/2018
    46:12
  99. 107.
    Ep. 30 – Loud Rumor Vice President, Robert Childers10/17/2018
    46:50
  100. 108.
    Ep. 29 – Fatherly COO, Michael Wertheim10/12/2018
    52:08
  101. 109.
    Ep. 28 – Global Tax Network, COO / Data Privacy & Security Officer, Craig Dexheimer10/07/2018
    40:05
  102. 110.
    Ep. 27 – Sugarfina COO, Ben Smith09/28/2018
    47:20
  103. 111.
    Ep. 26 – Ongoing Operations, Operations Manager Jonathan Derby09/20/2018
    42:41
  104. 112.
    Ep. 25 – Nested Naturals Operations Manager, Michael Byrne09/14/2018
    40:19
  105. 113.
    Ep. 24 – ARMS Reliability COO Darren Gloster09/08/2018
    37:18
  106. 114.
    Ep. 23 – Backstage Capital Partner and Chief of Staff Christie Pitts08/30/2018
    41:47
  107. 115.
    Ep. 22 – Express Homebuyers COO Tom Parmentier08/27/2018
    47:05
  108. 116.
    Ep. 21 – Dry Farm Wines Partner & 2nd in Command Mark Moschel08/16/2018
    46:52
  109. 117.
    Ep. 20 – Kion Co-Founder & COO Angelo Keely08/09/2018
    45:11
  110. 118.
    Ep. 19 – Glassman Wealth Services COO Gabe Muller08/02/2018
    43:12
  111. 119.
    Ep. 18 – Gym Launch Co-Founder and President Leila Hormozi07/30/2018
    45:32
  112. 120.
    Ep. 17 – VaynerMedia COO James Orsini07/19/2018
    44:36
  113. 121.
    Ep. 16 – Seva (Formerly ConvertKit) COO, Barrett Brooks07/12/2018
    44:08
  114. 122.
    Ep. 15 – ServiceRocket COO, Erin Rand07/06/2018
    45:03
  115. 123.
    Ep. 14 – Making Fast Growth Possible with Mae Steigler06/29/2018
    51:34
  116. 124.
    Ep. 13 – Transitioning From An Unpaid Intern To Director Of Operations with Tiffany Swineheart06/25/2018
    44:21
  117. 125.
    Ep. 12 – Putting The Cult In Culture with Brittany Walters06/18/2018
    45:05
  118. 126.
    Ep. 11 – Influencive: The Power Of Content Marketing with Clinton Senkow06/11/2018
    48:18
  119. 127.
    Ep. 10 – Staying In Sync With Your CEO And The Company’s Vision with Gadi Shamia06/04/2018
    42:23
  120. 128.
    Ep. 09 – How Customer Satisfaction Helps Online Businesses Grow with Anton Sepetov05/28/2018
    48:55
  121. 129.
    Ep. 08 – Work-Life Balance: The Importance Of Taking A Break And Recharging with Jessica Higgins05/21/2018
    50:56
  122. 130.
    Ep. 07 – Decentralizing Business Operations with Shiv Narayanan05/14/2018
    49:30
  123. 131.
    Ep. 06 – Building A Culture Of Feedback with Miranda Lievers05/07/2018
    44:21
  124. 132.
    Ep. 05 – Operating From The Bottom Up with Joe Esparraguera04/30/2018
    41:30
  125. 133.
    Ep. 04 – Annmarie Skin Care: Getting Chemicals Off The Shelves And Out Of The Industry with Rachel Pachivas04/23/2018
    44:41
  126. 134.
    Ep. 03 – Building Shopify with Harley Finkelstein04/05/2018
    44:18
  127. 135.
    Ep. 02 – Growing And Developing Employees with Erik Church04/05/2018
    46:17
  128. 136.
    Ep. 01 – Contactually COO, Tony Cappaert04/05/2018
    39:51
  129. 137.
    EP. 00 – Cameron Herold, Founder of COO Alliance04/05/2018
    17:59

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