Manage Smarter Podcast

SalesFuel, Inc.

Your hosts C. Lee Smith and Audrey Strong navigate new ways to hire, develop and retain talent, helping your teams soar to higher performance.

THIS is the Manage Smarter Podcast.

All Episodes

  30 Carter Cast: Avoid Career Failures and How to Co-Exist with Amazon     Carter Cast is a business professor at Northwestern University and the author of the award-winning book, The Right (and Wrong) Stuff: How Brilliant Careers are Made - and Unmade.  Business Insider  called it "one of 17 must-read books for 2018." Also a venture partner at Pritzker Group Venture Capital, Cast has played pivotal roles are some of the most iconic consumer brands including Walmart.com, PepsiCo and Frito-Lay.    In this episode, Audrey, Lee and Carter discuss: Why good people sometime sabotage their own career. The need for self-awareness. Getting in the habit of asking for feedback, and how that helps you. How to co-exist and compete with a disruptive, large company such as Amazon.   Key Takeaways: How ego can lead to a career reboot. How adaptation to your company can increase collaboration. What you don't know can hurt you, identify your weak skills. What helped you succeed in the past may not help you in your current role.    "They start to think they have the answers and stop listening to the people who actually have the answers." - Carter Cast   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.     Connect with Carter Cast:   Email:  ccast@pritzkergroup.com   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith     Connect with SalesFuel:   Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Podcastologist: Jessie Taylor   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.    Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Jul 2018

26 min 6 sec

Jessica Ogilvie, Ph.D. is an Assistant Professor of Marketing at Marquette University and a researcher on topics including strategic issues related to front line management, sales, and service.  Jessica is also the Area Editor for Research Dissemination and Promotion for the Journal of Personal Selling and Sales Management. Most recently she was awarded the 2018 Excellence in Research Award by the American Marketing Association's Sales Special Interest Group.     In this episode, Audrey, Lee and Jessica discuss: What generation Z is looking for and how that differs from millennials. What level of transparency in a business should be shown. How to get the new generation to stay in their company instead of job hopping. What managers struggle with now days.   Key Takeaways: The new generation wants constant feedback and transparency. Hire employees that have a good culture, because that's hard to teach. Each person has their own struggles. You have to have emotional balance and be able to help others with their emotional balance to be high up in a company.    "The biggest challenge that managers have today, is the higher expectations. " - Jessica Ogilvie   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jessica Ogilvie:  Twitter:  @jesslogilvie Email:  jessica.ogilvie@marquette.edu LinkedIn: https://www.linkedin.com/in/jessicaogilvie/   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Podcastologist: Jessie Taylor Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Jul 2018

20 min 50 sec

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior.  Her two decades of research shows 98% of professionals have experienced uncivil behavior and 99% have witnessed it resulting in productivity and personal problems. In 2011, half said they were treated badly at least once a week—up from a quarter in 1998 so the problem is growing. Her research and knowledge is regularly published in the Harvard Business Review, Psychology Today and The New York Times, Wall Street Journal and Washington Post.     In this episode, Audrey, Lee and Christine discuss: What is civility? The workplace and personal impacts of being civil and uncivil with others The correlation of technology and incivility How managers can improve the level of civility among their teams Key Takeaways: Ask yourself how consistent you are in everyday things Ask others what you can do to improve yourself in the workplace Being rude does not help you get higher up in your company Be mindful of how you're treating others    "Those that are perceived as civil are much more likely to be seen as leaders." - Christine Porath   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.    Connect with Christine Porath: Twitter:  @porathc Website:  http://www.christineporath.com/ Email:  CP423@GEORGETOWN.EDU LinkedIn: https://www.linkedin.com/in/christine-porath-4b660a11/ Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Podcastologist: Jessie Taylor Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Jul 2018

21 min 24 sec

Dr. White has developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. His latest book is The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation.  His online assessment tool, Motivating by Appreciation Inventory, has been taken by over 120,000 employees and their Appreciation at Work training resources have been used by numerous corporations, colleges and universities, medical facilities, schools, non-profit organizations, and government agencies, and is used in over 25 countries.    In this episode, Audrey, Lee and Paul discuss:  Why managers struggle seeing the personhood in their employees  The difference between recognition and appreciation How much should be budgeted How should managers best show their appreciation and how often The five languages of appreciation    Key Takeaways:  Managers need to learn how to lead people  Not everyone feels appreciated in the same way  Some people don't like being recognized in front of a huge crowd  Free up time for your employees to get to know each other  The 1% of payroll allocation for recognition guideline is rubbish.      "It matters more how you show the appreciation, rather than how much you show it." — Dr. Paul White      Join hosts Audrey Strong and Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.      Connect with Dr. Paul White:   Twitter:  @drpaulwhite @appreciationat  Facebook:  Dr. Paul White, Appreciation at Work  Website:  www.appreciationatwork.com  LinkedIn: Dr. Paul White, Appreciation at Work      Connect with the hosts of Manage Smarter:  Website: ManageSmarter.com  Twitter: @ManageSmartPod  LinkedIn: Audrey Strong  LinkedIn: C. Lee Smith      Connect with SalesFuel:  Website: http://salesfuel.com/  Twitter:@SalesFuel  Facebook: https://www.facebook.com/salesfuel/    Show notes by podcastologist: Jessie Taylor   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.    Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc. 

Jul 2018

19 min 52 sec

Mark Minard is an author, podcast host and founder/CEO of Dreamshine, an agency in Ohio serving individuals with special needs. From jail at age 17, to CEO at age 26,  Minard, has built his company to a multi-million dollar company over the past 11 years plus, literally starting with his office in a barn.  Minard likes to say he's an "ordinary dude with extraordinary faith" who believes all things are possible. He also knows how to do it all while proudly being married and a father of 5.   In this episode, Audrey, Lee and Mark discuss: How did Mark go from waking up in jail to becoming successful? What does it mean when you are too fast to hire, and slow to fire? What is the importance of culture in a business? We live in a free country. You have the right to work where you want and quit when you want.   Key Takeaways: The importance of knowing that everyone goes through fear and doubt, and it can be overcome. Everyone needs to understand that they all play a major role in the job force. Culture is everything. It takes time to build, but a great culture will make or break your company no matter what the size in the long run.  Create a culture mentality of when in doubt over-communicate. Never allowing unresolved conflict to drag on.    "You can lead from anywhere you are. I've seen people that aren't managers that influence the team in positive ways." - Mark Minard   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.    Connect with Mark Minard:  Twitter:  @mark_minard Facebook: www.facebook.com/MarkMinard  Website:  https://www.markminard.net/ Book: The Story You- Transforming Adversity into Adventure, Taking your Dreams to the Next Level and Beyond Free Master Class: https://www.elevatingbeyondinbusiness.com/landing    Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith    Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Podcastologist: Danielle Taylor   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.    Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Jun 2018

26 min 26 sec

Mary Gardner is The Charisma Coach. She has been a corporate trainer for Goldman Sachs, a CBS Sports Radio personality, columnist for the Orlando Business Journal, and has created PR campaigns for TJ Maxx, Johnson & Johnson, Fuji Film among others. She's also the founder of the Inspirational Speakers Academy and turns idiosyncrasies into assets for her speaking clients.   In this episode, Audrey, Lee and Mary discuss: What makes a good coach Working with millennials How to be a good story teller How to work with big egos  Key Takeaways: Make everyone feel as if they have contributed to the team Telling stories helps hit all the emotions Everybody on your team should have a different skill Team building is very important  People justify on logic but they buy off of emotion. " - Mary Gardner Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Mary Gardner: Twitter:  @marygardner Facebook: https://www.facebook.com/marykgardner Website:  www.marygardner.com  www.inspirationalspeakersacademy.com    Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Podcastologist: Britnie Leverett   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.    Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

Jun 2018

22 min 19 sec

Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella.  Previously, she was the Chief Revenue Officer for Beasley Communications. In this episode, Audrey, Lee, and Heather discuss: Confidence as a key component to overall success Specific elements that build to confidence What to do on days where you just aren't feeling it How to use your confidence to build up your team's confidence   “The most important voice and opinion in your own life will always be your own.”  — Heather Monahan Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Heather Monahan: Website: https://www.heathermonahan.com/ Twitter:@_heathermonahan Facebook:https://www.facebook.com/heathermonahanofficial  Email: heather@heathermonahan.com   Connect with the hosts of Manage Smarter: Website:ManageSmarter.com Twitter:@ManageSmartPod LinkedIn:Audrey Strong LinkedIn:C. Lee Smith   Connect with SalesFuel: Website:http://salesfuel.com/ Twitter: @SalesFuel Facebook:https://www.facebook.com/salesfuel/   Show notes by podcastologist: Britnie Leverett Audio production by >Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Jun 2018

20 min 37 sec

Our first-ever repeat guest! Jeffrey Gitomer is the author the New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections and The Little Gold Book of YES! Attitude - which has just published a new edition. All of his books have been number one best sellers on Amazon.com and Jeffrey’s books have sold millions of copies worldwide. As a world-renowned expert and consultant on professional development, Jeffrey was elected by his peers to the National Speaker Association’s Speaker Hall of Fame in 2008. His clients include Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others.   In this episode, Audrey, Lee, and Jeffrey  discuss: Value First vs. Value Add Recommendations for protecting and increasing your profit Preferred ways to measure growth in a company Growing as a manager Preparing for when the economy is not strong   Key Takeaways: Worry about how to double your sales instead of how much it went up Get perspective about your business from your top 10-25 customers and ask what you can do to improve Random acts of kindness can help your business Make one more call each day to your network of managers in other companies, industries Now is the ideal time for learning, development and self improvement   "Give the value without expectations in return."— Jeffrey Gitomer   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jeffrey Gitomer:  Email: jeffrey@gitomer.com Twitter:  @gitomer Facebook: Jeffrey Gitomer LinkedIn: Jeffrey Gitomer   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by podcastologist: Britnie Leverett Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

Jun 2018

19 min 27 sec

Jon Zellner is Executive Vice President of Programming Operations for iHeartMedia, overseeing national programming, sales integration, operations, and communication to 860 radio stations in 158 markets serving 271 million monthly listeners. As a Regional EVP of Programming, Jon oversaw programming for markets of all sizes in every region. Over the past 30 years, Jon has worked with over 100 markets across the country where he has specialized in ratings and revenue growth through brand development, strategic and financial planning, and the coaching and mentoring of talent. Jon's experience includes programming, operations, marketing, mergers and acquisitions, and product start-ups and turnarounds from his senior management positions at iHeartMedia, Sirius XM, and CBS Radio. Before joining iHeartMedia, Jon was SVP of Programming for Sirius XM overseeing 100+ channels and helping grow the subscriber base from 1 million to more than 20 million people.     In this episode, Audrey, Lee, and Jon discuss: How to deal with a large number of workers The difference between marketing to small and large areas How to know what is going on within a large company The 80/20 rule in revenue   Key Takeaways: Find a manager that will motivate your team Manage with love and trust, and not with fear and doubt Talking face to face in your company is important to do in a technological based world No matter how big or small a company is, make sure your employees know that they matter     "If you are in a big market, sound small, and if you are in a small market, sound big." — Jon Zellner   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.     Connect with Jon Zellner: Twitter:  @ZellnerJon Facebook:  https://www.facebook.com/jonzellner2 Website:  www.iheartradio.com Email:  jonzellner@iheartmedia.com LinkedIn:  https://www.linkedin.com/in/jonzellner/      Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by podcastologist: Britnie Leverett   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.    Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

May 2018

21 min 37 sec

Doug Ulman is the President & Chief Executive Officer of Pelotonia, a growing non-profit. Pelotonia began in 2008 as a bike ride in Columbus, Ohio to raise funds for innovative cancer research at the Ohio State University Comprehensive Cancer Center. In nine short years, the Ride has raised more than $157 million and grown into a grassroots social movement. The Pelotonia ride is a two-day experience that includes a weekend of cycling, entertainment and volunteerism, propelled by a small army of volunteers and staff.      Doug is a three-time cancer survivor and globally recognized cancer advocate. After overcoming chondrosarcoma during his sophomore year of college and malignant melanoma twice since, Doug and his family founded the Ulman Cancer Fund for Young Adults to ensure that all young adults impacted by cancer have a voice and the necessary resources to thrive.   With funding from an Echoing Green Fellowship, Doug served as Executive Director of the organization for four years before joining the LIVESTRONG Foundation in 2001, as Director of Survivorship. He went on to lead LIVESTRONG as President and Chief Executive Officer, establishing the organization as the global leader in cancer survivorship.    In this episode, Audrey, Lee and Doug discuss:  Managing and Motivating Volunteers Non-Profit Challenges and Opportunities Obligations to your internal team Addressing failure with your team and your contributors    Key Takeaways: Empower volunteers to impact what they are doing Empowerment and encouragement are key to productivity  Make sure volunteers feel fulfilled in the work they are doing If there is a problem, address it head on and take responsibility for problems that occur   "Plan every last detail so that their expectations have been set and they have a great experience working." — Doug Ulman   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Doug Ulman: Twitter:  @dougulman Facebook:  https://www.facebook.com/dougulman Instagram: @dougulman Website:  www.pelotonia.org Email:  dulman@pelotonia.org Book: Work on Purpose LinkedIn: https://www.linkedin.com/in/dougulman/   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by podcastologist: Britnie Leverett Audio production by: Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

May 2018

19 min 17 sec

For more than 30 years, Steven Sisler has been an innovator in the areas of people types, personality consultation, family/relationship dynamics, emotional intelligence, and motivational speaking. As a behavioral mastermind and personality expert in both behavior and values analysis, Steve is a frequent guest on other world-class podcasts such as The Art of Charm, Setori Prime, The Unmistakable Creative, The Competitive Edge, and Ben Greenfield’s world-class podcast. Totaling over 2 million downloads; Steve is making a difference around the world. Steve is currently working with his partner, Zeke Lopez on a multi-year project creating improved behavioral and motivational assessment tools based upon the Aristos Personality model, which will integrate both behavioral, axiological, and motivational factors into one cohesive framework. In this episode, Audrey, Lee and Steve Sisler discuss: Tackling conflict head on The Maven Way of Management Capitalizing on who you are Personalities suited for certain positions Key Takeaways: Family first begins on a cellular level Whenever you want to do something, there are levels of psychic energy that you tap into: anger, optimism, patience, and fear A lot of people try to coach people into a different personality Don't put yourself in positions where the personality you have works strongly against you   "It's not flight (in fight or flight), it's resignation." — Steve Sisler   Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Steve Sisler: LinkedIn: https://www.linkedin.com/in/stevensisler/ Twitter: @stevesisler Website: http://www.behavioralresourcegroup.com     Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel

May 2018

26 min 17 sec

Tom Peters is a Best-Selling author on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. Peters is a consultant, writer, columnist, and speaker.    In this bonus episode, Audrey, Lee and Tom Peters discuss: Why you should visit New Zealand Work life balance Participating in the non-work life that most Americans do not Work to live not live to work   Key Takeaways: New Zealand is great to visit at least once in your lifetime Life is not just about work We do not live to work, we work to live Be ambitious for life, not just for work   "A Kiwi would not understand work life balance" - Tom Peters   Join hosts Audrey Strong and Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Tom Peters:   Twitter:  https://twitter.com/tom_peters?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor Facebook:  https://www.facebook.com/Tom-Peters-10666812395 Website:  http://tompeters.com Email:   tom@tompeters.com Book: The Excellence Dividend   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Show Producer: Britnie Leverett   Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

May 2018

2 min 27 sec

Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. Peters is a consultant, writer, columnist, and speaker.    In this episode, Audrey, Lee and Tom discuss: Tom's newest book  The Excellence Dividend Tom's motto "Soft is hard and hard is soft" The acronym M.B.W.A. The key to culture in the workplace How to avoid being replaced by technological advances The characteristics of a successful team   Key Takeaways: If you are the boss you have to spend time with the people who are doing the work, because that is the key to a successful team. Culture is not one big thing, but one million tiny little things Leaders don't create followers, they create more leaders Celebrate what you want to see more of   "The essence of success in marriage, the essence of success in business is relationships, and relationships take time" - Tom Peters   Join hosts Audrey Strong and Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Tom Peters:   Twitter:  https://twitter.com/tom_peters?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor Facebook:  https://www.facebook.com/Tom-Peters-10666812395 Website:  http://tompeters.com Email:   tom@tompeters.com Book: The Excellence Dividend   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Show Producer: Britnie Leverett   Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

May 2018

29 min 14 sec

Cory Mosley has been an entrepreneur since the age of 14 with business interests in the salon, laundry, business consulting, automotive, and confectionary sectors. As an established business strategist, Cory counts corporations like Audi, Volvo, BBDO, and COX Enterprises amongst his client portfolio. Over the past decade, Cory's consulting work has resulted in six and seven figure growth for businesses nationwide with a specialized focus on franchise operations. Accredited as a Certified Speaking Professional (CSP) by the Nationals Speakers Association Cory is a sought-after high-energy keynote speaker committed to helping professionals and companies think and act more progressively. He has shared the stage at events with experts like Jon Acuff, Gary Vaynerchuck, and Rory Vaden. Cory also hosts an Internet TV show airing on the CBT Network for retail automotive professionals. In this episode, Audrey, Lee, and Cory discuss: The presence principle Connecting with people in 2018 Credibility Self-assessment   Key Takeaways: Credibility, likeability, and bankability (the ability to make someone want to do business with you) Being in alignment with who you are and connecting with the right audience are critical to authenticity You've got to ask yourself, "What is the truth about me?" Often people don't get serious until they get desperate   "Whatever your capacity is, there's a need in the marketplace today to be as likeable as possible. " - Cory Mosley   Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Cory Mosley: LinkedIn: https://www.linkedin.com/in/corymosley/ Website: https://corymosley.com Facebook: https://www.facebook.com/fearlesswithcory/ Twitter: @corymosley   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Anna Nygren   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

Apr 2018

17 min 17 sec

Michael Stallard is cofounder and president of the Connection Culture Group, a leadership training and consulting firm based in Greenwich, Connecticut. He gives keynote speeches, teaches workshops and consults at a wide variety of business, government, healthcare and education organizations including Costco, Memorial Sloan Kettering Cancer Center, NASA, the U.S. Treasury Department and Turner Construction Company. Texas Christian University founded the TCU Center for Connection Culture based on Michael and his colleagues’ work. Michael is the primary author of the book Connection Culture: The Competitive Advantage of Shared Identity, Empathy and Understanding at Work.  Articles by Michael and about his work have appeared in business periodicals worldwide. In this episode, Audrey, Lee and Michael Stallard discuss: Task excellence How Michael defines culture Vision, value, and a voice Measuring the ROI of company culture Key Takeaways: Culture should be thought of as attitudes, language, and behavior There are three types of cultures: cultures that make people feel controlled, cultures that make people feel that those around them are indifferent, and cultures that make people feel connected The #1 thing managers do to negatively affect a company is muffling the voice of the employees' opinions of the company Our environment affects the neurotransmitters in our brain, brain activity, hormones that flow throughout our body — too much stress leaves us in a fight or flight stage, causing rash decision-making   "Unless we're intentional about relationship excellence in addition to task excellence, then the failure to create those strong working relationships will come back in and sabotage your performance." — Michael Stallard   Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Michael Stallard: Website: www.MichaelLeeStallard.com   http://connectionculture.com/ Twitter: @michaelstallard LinkedIn: https://www.linkedin.com/in/michaelstallard/ Facebook:  https://www.facebook.com/michaelleestallard/   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Anna Nygren   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

E

Apr 2018

23 min 47 sec

Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. Jennifer rapidly rose through the ranks of a leading Fortune 500 company as a superstar Sales Representative, National Sales Manager, and Executive Director of Sales Operations. At 29, Jennifer became Chief Operating Officer of a test preparation and admissions counseling company. This journey has afforded her broad expertise in training and coaching sales teams and business owners on how to increase their sales and make more profit.    In this episode, Audrey, Lee, and Jennifer Gluckow discuss: Overcoming the new management humps Admitting failures How age plays a role in the workplace Earning respect Key Takeaways Oftentimes, the best sales person becomes the manager It's so important to reset your mindset after a sale, whether you win or lose, and as a manager, it's critical to help your people reset their mindset You've got to earn respect through your words and actions As managers, it's critical that you're meeting other people that are doing similar things and are a bit more advanced than you, so you can keep learning   "I learned just as much, if not more, from the bad bosses as I did from the great bosses. So I have both of them to thank." — Jennifer Gluckow   Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jennifer Gluckow: Twitter: @JENinaNYminute  LinkedIn: https://www.linkedin.com/in/jennifergluckow/ Facebook: https://www.facebook.com/jeninanyminute/ Book: Sales in a New York Minute   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Anna Nygren   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.     

E

Apr 2018

21 min 49 sec

Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. He is a global business celebrity, speaker, best-selling author, and Chairman and CEO of C-Suite Network, home of the world’s most trusted network of C-Suite leaders. Hayzlett is a well-traveled public speaker, former Fortune 100 CMO, and author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test.  As a leading business expert, Hayzlett is frequently cited in Forbes, SUCCESS and other leading business publications. He shares his executive insight and commentary on television networks like Bloomberg, MSNBC, Fox Business, and C-Suite TV. Hayzlett is a former Bloomberg contributing editor and primetime host, and has appeared as a guest celebrity judge on NBC’s Celebrity Apprentice with Donald Trump for three seasons. He is a turnaround architect of the highest order, a maverick marketer and c-suite executive who delivers scalable campaigns, embraces traditional modes of customer engagement, and possesses a remarkable cachet of mentorship, corporate governance, and brand building.   In this episode, Audrey, Lee and Jeffrey Hayzlett discuss: The perspective of a C-Suite executive - how to speak and sell to them How to become a member of the C-Suite Building trust The most valuable currency: time His thoughts on his boss on Celebrity Apprentice Which notable company could be the next to suffer the same fate as Kodak Key Takeaways: Being reliable and competent builds trust When you're going to pitch a complex idea, have two slides only — if Moses can get his complex points across on two slabs of stone, then you can get yours across in two slides Your mood  - what effect you have on others and your environment, tenacity - failing but getting back up again and being able to deliver will set you apart from the pack Never stop learning   "We (C-Suite executives) aren't the smartest people in the room; our job is to be the most strategic people in the room." — Jeffrey Hayzlett   Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jeffrey Hayzlett: Website: https://c-suitenetwork.com/ Twitter: @JeffreyHayzlett LinkedIn: https://www.linkedin.com/in/hayzlett/ Facebook:  https://www.facebook.com/JeffreyHayzlett/   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

Apr 2018

23 min 25 sec

Joy Altimare is the Chief Engagement and Brand Officer at the industry-leader in health and wellness for over 100 years, EHE. With over 16 years of experience in the marketing field, she has become an expert advisor to organizations looking to tackle growth, innovation, and technology challenges. Prior to joining the healthcare world, Joy worked on such brands as L’Oreal, Verizon, and Colgate-Palmolive at such agencies as Ogilvy+Mather, GREY and Publicis. Joy is a powerful spokeswoman for diversity in business, as well as women in business, and continues to be a well-rounded role model for girls looking to take their careers to the next level.  In this episode, Audrey, Lee and Joy Altimare discuss: Tips for how managers can take care of their health/wellness Acknowledging stress Transparency with respect Being a part of a multi-generational workforce Key Takeaways: The best thing to do when assessing your health is to look at it holistically Be comfortable with taking small bites of time for yourself and developing a ritual that calms you down Make sure the employees understand where they fit contextually in the company Retaining a talent is very difficult and to do, so you have to think differently to work towards the greater whole   "Have a philosophy within the organization that 'we want to enable [the employees] to be their best self. " - Joy Altimare   Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Joy Altimare: LinkedIn: https://www.linkedin.com/in/joy-a-50a7906/ Instagram: @joyaltimare Website: https://eheintl.com/about/executive-management-boards/   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Anna Nygren   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Apr 2018

20 min 37 sec

Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition. It has many new tips to help you find, build and keep a winning attitude. Jeffrey has also authored the NYT best sellers The Sales Bible, The Little Red Book of Selling and The Little Black Book of Connections. All of his books have been number one best sellers on Amazon.com and Jeffrey’s books have sold millions of copies worldwide. As a world-renowned expert and consultant on professional development, Jeffrey was elected by his peers to the National Speaker Association’s Speaker Hall of Fame in 2008. His clients include Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others.   In this episode, Audrey, Lee, and Jeffrey discuss: Why attitude is critical to management and leadership Your attitude is viral Changing your attitude by changing what you think about Countering negative attitudes How do you wake up happy?   Key Takeaways: Get rid of the news. It is same crap everyday with different names Stop watching violent things You don't always have to say "yes" but just have a yes attitude Investing in yourself is the best investment you can make   "Get rid of the things you can't affect." - Jeffrey Gitomer "A dead battery can't jump start a dead battery." - Keith Harrell    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jeffrey Gitomer: Email: jeffrey@gitomer.com Twitter:  @gitomer Facebook: Jeffrey Gitomer LinkedIn: Jeffrey Gitomer   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Danielle Taylor Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

Mar 2018

23 min 32 sec

Dr. Tony Alessandra is the author of the best seller The NEW Art of Managing People as well as Charisma; The Platinum Rule; and Communicating at Work. In addition to being an NSAC Hall of Fame speaker, Tony is also the Chief Visionary Officer of Assessments 24x7 LLC, a company that offers a variety of online behavioral and employment assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) and several 360º effectiveness assessments.   In this episode, Audrey, Lee, and Tony discuss: The need for data to check the internal biases that all hiring decision makers have Tips for making data-driven hiring decisions Creating staff benchmarks through assessments The Platinum Rule How to turn prospects into promoters   Key Takeaways: Hiring the wrong person or not hiring the right person is enormous in dollars, company morale, productivity, and customer satisfaction. Use online assessments to substantially increase both employee performance and hiring. Assessment findings should NOT be used by themselves to screen a candidate. All stakeholders need to be singing from the same page of the hiring hymn book. Focus: Trying to do too many things dilutes your efforts and effectiveness.   "Have assessment results as one piece of the puzzle, not the only piece." - Tony Alessandra   Join hosts Audrey Strong and Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Dr. Tony Alessandra: Website: www.Assessments24x7.com Twitter:  https://twitter.com/TonyAlessandra Facebook: https://www.facebook.com/Assessments247 LinkedIn: https://www.linkedin.com/in/tonyalessandra   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Danielle Taylor Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Mar 2018

24 min 7 sec

Heather Monahan is the CEO of her own company Boss In Heels and author of the book Confidence Creator on how to build confidence. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella.  Previously, she was the Chief Revenue Officer for Beasley Communications.   In this episode, Audrey, Lee, and Heather discuss: Heather's personal story and personal brand The need for resilience in management Being a female in C-Suite Building your personal brand   Key Takeaways: Whenever you're a leader, you're going to be a target Going through challenges gives you the opportunity to use your voice, stand in your power and not back down, no matter what that means It's critical to build your personal brand, speak your own narrative, and follow your own passions and beliefs Real leadership is about collaboration and checking egos at the door   "I wanted to be a resource for that girl that I used to be, because I didn't have a female mentor… that was really the goal that I had in mind when I launched my personal brand." - Heather Monahan   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Heather Monahan: Website: https://www.heathermonahan.com/ Twitter: @_heathermonahan Facebook: https://www.facebook.com/heathermonahanofficial     Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show notes by show producer: Danielle Taylor   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Mar 2018

25 min 42 sec

Jordan Blakesley is a Principal Partner at B Public Relations, a Denver-based public relations firm. She has more than a decade of experience, specializing in PR in the travel/tourism, restaurant/food/wine and luxury real estate industries. She has successfully worked with journalists to garner stories in The New York Times, USA Today, LA Times, Live! with Kelly & Michael, NBC’s TODAY Show, Travel + Leisure, Condé Nast Traveler, Robb Report, Martha Stewart Weddings, DailyCandy, and more. In this episode, Audrey, Lee, and Jordan discuss: A social media/public relations case study involving two slain Ohio police officers and a restaurant owner who tweeted carelessly about their killings           Best practices for business owners on social media Who should control your social media Private, personal social media accounts vs. business accounts Key Takeaways: When you own a small business, you represent the business If you are the boss, you don't stop being the boss at social events How you can be tied to your workplace through personal social media activity Avoid the topics of sex, religion, and politics on social media   "You can put something out in a form where you think you are speaking to an audience of like-minded folks, but because of the viral nature of social media, if you put out there… they can link it back to your company, and you could be talking to the whole world, not even meaning to." - Jordan Blakesley   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jordan Blakesley: Website: https://wearebpr.com/ Twitter: @B_Everywhere Facebook: https://www.facebook.com/BPublicRelations LinkedIn: https://www.linkedin.com/in/jordanblakesley/ LinkedIn (Company): https://www.linkedin.com/company/b-public-relations-llc/ Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: Lee Smith  Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Show Producer: Danielle Taylor Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc. 

Mar 2018

23 min 33 sec

Bernie Fischer is an award-winning training professional teaching business intelligence and analytics, sales strategy and tactics, digital marketing and reputation management. She is also Affiliate Faculty at Regis University and an Adjunct Instructor at the University of Denver.   In this episode, Audrey, Lee and Bernie discuss: What is adaptive learning Why is it a better approach to developing people Filtering adaptive learning and bite-sized micro-learning into your culture How to become an adaptive manager The ROI of it all Key Takeaways: Adaptive learning is based on the individual needs of each person Take the time to learn how to interact with your multi-generational staff Break down training to bite size pieces… i.e. 3/4 times a week for 5-7 minutes The key is how you write the training questions "An adaptive leader really needs to give people the latitude to experiment within a frame." Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Bernie Fischer: LinkedIn: https://www.linkedin.com/in/berniefischer/   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Show Producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Feb 2018

20 min 32 sec

Michael Tracy is the co-author of the worldwide best-selling book, “Unlimited Sales Success.” As the Founder of Sales Journey, Michael has recruited, trained, managed and motivated many top sales forces to help them achieve millions in sales results. In this episode, Audrey, Lee and Michael discuss: The evolution of sales/the seller What today's sales leader should focus on What it takes to move the needle in the smartphone era Which is better for millennials: flat or hierarchical org structures? How his consulting methodology varies from that of his famous father, Brian Tracy Key Takeaways: Michael doesn't teach strategy, he teaches tactics By educating your customers, you're empowering them Track your activity in the beginning to know what to focus on for future success Virtualization of sales will increase significantly in the future and will be more widely accepted "You do have to invest a little bit more time in educating yourself, you do have to be an expert to a large extent in your field of sales." - Michael Tracy Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michael Tracy: Sales Journey website: http://www.salesjourney.com Michael's website: https://michaeltracy.io/ Facebook: https://www.facebook.com/SalesJourney/ Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/   Show Notes by Show Producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Feb 2018

22 min 37 sec

Shane Murphy is a workforce optimization expert and an evangelist of an organizational strategy he calls "Team-led Team." As the Field Services Group Manager at OEConnection, a Cleveland, Ohio-based company that service automotive dealership service departments, Shane used this concept to elevate his team's performance to unprecedented levels. Shane is an ardent Liverpool supporter and has been a leader in developing youth soccer players in the U.S. So we also draw parallels between team management in the "beautiful game" and business. In this episode, Audrey, Lee and Shane discuss: How Team Led Team works The power of trust Accountability Letting the team address the team The team member characteristics required to make this concept work Key Takeaways: You can get yourself "out of the weeds" by loosening your grip on the team As a leader, try giving up control of the meeting and let the team lead It's 100% about results Set up boundaries as a leader to designate your work hours The goal should be that the boss doesn't have to tell his/her employees what they should do… the employees should want to do it "Passing down these philosophies of trust and belief in the people that work with you was the first step." - Shane Murphy   Connect with SalesFuel: Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Website: http://salesfuel.com/   Connect with Shane Murphy: LinkedIn: https://www.linkedin.com/in/shanemurphy/ Twitter: @teamledteam   Show Notes by Show Producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.  Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Feb 2018

22 min 54 sec

Merrick Rosenberg is the CEO of Take Flight Learning and author of the book "The Chameleon: Life-Changing Wisdom for Anyone Who Has a Personality or Knows Someone Who Does." In this episode, Audrey, Lee and Merrick discuss: Are the most successful managers are the most flexible and most adaptable toward their team? The use of assessments to identify communication styles and behavioral tendencies Incorporating sales with DISC styles A new way to train employees on DISC assessments that everyone will understand That one extra ingredient Key Takeaways: As a manager, think about the styles of people that you're working with and create an environment where they can thrive because you'll needs in turn will get met Take into account the personality styles of entire organizations and cultures to understand/influence it better DISC assessments are about learning who you are and how to communicate better with others When you satisfy a customer's needs, you get loyalty in return Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of adaptive business management. From debunking sales myths to developing talent to managing with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond this month's numbers. Tweetables: @ManageSmartPod Episode 06: "The power of understanding a DISC style in a sales setting is that you can understand the way that a person needs to be treated." - @MerrickR #ManageSmarter @SalesFuel @cleesmith from @ManageSmartPod: "Fair isn't always equal and equal isn't always fair." #ManageSmarter @salesfuel   Reach Us Here: Audrey Strong C. Lee Smith Merrick Rosenberg - @MerrickR Connect with SalesFuel: Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Website: http://salesfuel.com/   Connect with Merrick Rosenberg: LinkedIn: https://www.linkedin.com/groups/3673115/profile Facebook: https://www.facebook.com/TakeFlightLearning Website: http://takeflightlearning.com/speaking/merrick   Show Notes by Show Producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.  Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Feb 2018

14 min 49 sec

As Chairman and CEO of Brian Tracy International, Brian Tracy has consulted for more than 1,000 companies and addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. As a popular keynote speaker and seminar leader, he addresses more than 250,000 people each year. He has studied, researched, written and spoken for 35 years in the fields of economics, history, business, phi­losophy and psychology. He is the top selling author of 80 books that have been translated into 42 languages. We caught up with Brian after he spoke at the Leadership+Talent Development Summit in San Diego.   In this episode, Audrey, C. Lee and Brian discuss: The most important quality that a manager should have How to set better goals The three mistakes that leadership is making The importance of the work culture Key Takeaways: Setting very clear specific measures leads to consistent execution To set better goals, ask yourself, "what results are you trying to accomplish?" People perform at their best when they feel really good about themselves Create an environment where the employees feel welcome and wanted   "80% of managerial success is due to clear goals and objectives." - Brian Tracy    Connect with SalesFuel: Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Website: http://salesfuel.com/   Connect with Brian Tracy: Twitter: @BrianTracy Facebook: https://www.facebook.com/briantracy Website: https://www.briantracy.com/   Show Notes by Show Producer: Anna Nygren   Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.    Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Jan 2018

15 min 31 sec

Deb Calvert is the co-author of the book Stop Selling & Start Leading and author of DISCOVER Questions® Get You Connected - one of the "Top 20 Most Highly-Rated Sales Books of All Time," according to HubSpot. She is also the President of People First Productivity Solutions and has been named one of the "65 Most Influential Women in Business" by Treeline. In this episode, Audrey, Lee and Deb discuss: Management sets the culture, and smart management includes making deliberate decisions about the culture Generation Z entering the workforce Sales: making connections with buyers Leadership development Engagement of buyers and followers   Key Takeaways: To build a business, build the people Too many managers are doing the work of front-line technicians. Too many directors are doing the work of managers. And too many executives are focused on director work, managing functions instead of strategically building for the future. If people are being developed but are not engaged in the work they do, that's only benefiting the competitors they go to work for next.    Reach Us Here: Audrey Strong @audreystrong Lee Smith @cleesmith Deb Calvert @PeopleFirstPS   Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.    Connect with SalesFuel: Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Website: http://salesfuel.com/   Connect with Deb Calvert: Website www.peoplefirstps.com Twitter- @PeopleFirstPS LinkedIn- https://www.linkedin.com/in/debcalvertpeoplefirst/ Facebook- https://www.facebook.com/PeopleFirstPS/   Show Notes by Show Producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.  Copyright 2018 SalesFuel, Inc. - All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.    

Jan 2018

11 min 28 sec

Doug Sandler is the author of the book Nice Guys Finish First. He is also the CEO of Turnkey Podcast Productions and co-host of the popular Nice Guys on Business podcast. In episode 03, we discuss why so many leaders today are using negative reinforcement to get things done, even though it makes people feel forced instead of led. Doug also shares insights on the benefits of thought leadership through podcasting.   Reach Us Here: Audrey Strong @audreystrong Lee Smith @cleesmith Doug Sandler - @djdoug   Join hosts Audrey Strong and Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.     In this episode, Audrey, Lee and Doug discuss: Doug's background and career How the Nice Guys on Business came to be Why you should do a podcast The metrics that matter for your podcast Key Takeaways: The Nice Guys on Business Podcast is a good time with a sprinkle of business tips Your guest on your podcast should be the primary objective for your sales strategy There's nothing wrong with joining a network but you've got to use it to your advantage So many leaders today are using negative reinforcement to get stuff done, but that makes people feel forced, not led   "If you stop focusing on growing your podcast audience and instead provide a valuable platform for your guest to promote their business... you will inevitably build your audience." - Doug Sandler    Connect with SalesFuel: Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Website: http://salesfuel.com/   Connect with Doug Sandler: Twitter: @djdoug Facebook: https://www.facebook.com/dasandler/ Website: http://www.dougsandler.com/ Book: Nice Guys Finish First   Show Notes by Show Producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.  Copyright 2018 SalesFuel, Inc. - All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

Jan 2018

22 min 51 sec

Lou Diamond is the CEO of Thrive. Lou is an energetic, humorous, and inspirational business development strategist and performance coach. He has consulted with and mentored leading performers from companies all over the world. In this episode, as many managers struggle with either not communicating enough and/or not communicating effectively, you'll learn about the S.A.F.E. method and why establishing a strong connecting core is critical to internal communication.    Reach Us Here: Audrey Strong @audreystrong Lee Smith @cleesmith Lou Diamond - @ThriveLouD   Join hosts Audrey Strong and Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.    In this episode, Audrey, Lee and Lou discuss: Lou's core mission The S.A.F.E. How to know when you're making progress The ROI of quality commitment Key Takeaways: Establishing a strong connecting core is critical to internal communication Every single person on the planet is a potential customer We need to communicate on a multi-generational level Ask first, ask again and then speak   "When we recognize that a sale is so much more than a sale, we see it's dozens or hundreds because that connected partner becomes a part of your world and vice versa." - Lou Diamond    Connect with SalesFuel: Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Website: http://salesfuel.com/   Connect with Lou Diamond: Twitter: @ThriveLouD Facebook: https://www.facebook.com/ThriveLouD/ Website: http://loudiamond.net/   Show Notes by Show Producer: Anna Nygren   Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.  Copyright 2018 SalesFuel, Inc. - All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  

Jan 2018

17 min 38 sec

From debunking leadership myths to learning how to manage with and measure, you'll learn something new with every episode and will be able to implement positive change immediately. This inaugural episode features co-hosts Audrey Strong and SalesFuel CEO Lee Smith explaining the purpose of this podcast and the importance of the manager position, especially at the field level.  Reach Us Here: Audrey Strong C. Lee Smith   Join hosts Audrey Strong and Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Filling Up the SalesFuel Tank   In this episode, Audrey and Lee discuss: Purpose behind this podcast Driving improvement The manager position Having a two way conversation Key Takeaways: Lee has been doing sales for 30 years and wants to share his knowledge of business management If you're not looking at your measurements, you're really not managing Communicate. Communicate. Communicate. There are so many different and wonderful approaches to good management and good leadership   "Sales are not only a result of the sales persons' effort, sales are the result of everybody's effort" - Lee Smith    Connect with SalesFuel: Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Website: http://salesfuel.com/   Show Notes by Show Producer: Anna Nygren Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.  Copyright 2018 SalesFuel, Inc. - All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.

Jan 2018

10 min 6 sec