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The Intuitive Customer - Helping you to improve your Customer Experience (CX) and Marketing

By BeyondPhilosophy.com

Welcome to the Intuitive Customer, hosted by Colin Shaw and Prof. Ryan Hamilton, where we discuss how you can improve your Customer Experience, Customer Loyalty and your bottom line by embracing behavioral economics. Brought to you by Beyond Philosophy who help you improve your Customer Experience (CX) through consultancy, training and market research. Visit BeyondPhilosophy.com

  1. 1.
    Are You Making The Most Of Scarcity As A Marketing Strategy?14 July 2018
    30:17
  2. 2.
    Understanding Customer Basic Instincts7 July 2018
    27:44
  3. 3.
    How Small Things Influence Customer Behavior.30 June 2018
    28:17
  4. 4.
    Moving Customers From Indifference to Recommendation23 June 2018
    17:20
  5. 5.
    Why Don't Customers Buy After They Say They Will?16 June 2018
    25:52
  6. 6.
    How To Ensure Your Customers Buy From You Habitually?9 June 2018
    28:24
  7. 7.
    Critical Steps For a Successful CX Implementation2 June 2018
    22:11
  8. 8.
    How to Avoid Customer Defection26 May 2018
    25:05
  1. 9.
    How Should You Set Your Price For Best Results?19 May 2018
    27:53
  2. 10.
    Leading Your Customer To The Right Choice12 May 2018
    25:44
  3. 11.
    How Do You Keep Up with Customer Expectations?5 May 2018
    25:09
  4. 12.
    How Do Customers Make Complex Decisions?28 April 2018
    24:21
  5. 13.
    The Rubicon Model and How To Use It To Your Advantage21 April 2018
    21:01
  6. 14.
    Facebook mistakes: What can we learn?18 April 2018
    24:06
  7. 15.
    Why Am I Getting So Many Customer Complaints?14 April 2018
    26:26
  8. 16.
    Why Do Customers Ask For Competitive Quotes?7 April 2018
    25:56
  9. 17.
    What Really Is Customer Loyalty?31 March 2018
    23:07
  10. 18.
    Why Do Customers Fight For What They See To Be Their Rights?24 March 2018
    28:40
  11. 19.
    Why Don’t Organizations Understand Their Customers?17 March 2018
    25:36
  12. 20.
    Why Do Customers Expectations Constantly Change?10 March 2018
    26:20
  13. 21.
    How Do I Convince People Of A New Way Of Thinking?3 March 2018
    25:47
  14. 22.
    How Do We Get Our Customers To Talk?24 February 2018
    25:05
  15. 23.
    How do Customers decide if their experience is good or bad?17 February 2018
    32:05
  16. 24.
    Why Do Customers Focus on seemingly Unimportant Things?10 February 2018
    21:57
  17. 25.
    What Should Wells Fargo Do Now?6 February 2018
    11:52
  18. 26.
    How do we create Customer Loyalty?3 February 2018
    29:48
  19. 27.
    Why Do Customers Change Their Minds?27 January 2018
    19:35
  20. 28.
    How Do Customers Make Decisions Anyway?20 January 2018
    30:14
  21. 29.
    How Do Customers Evaluate Your Organization?13 January 2018
    25:38
  22. 30.
    Why Customers Create 'Shortcuts' When Making a Decision4 January 2018
    24:44
  23. 31.
    Why Are Customers Irrational?4 January 2018
    20:07
  24. 32.
    Why Do Customers Complain?4 January 2018
    19:29
  25. 33.
    The Intuitive Customer Episode Zero3 January 2018
    3:07

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