VUX World

By Kane Simms

Learn how to implement voice and conversational AI strategy and conversational automation with VUX World. Every week, we speak to industry thought leaders and practitioners on the three core pillars of conversational AI: strategy, design and development. From strategic insights to help you plan for success, to conversation design techniques to create delightful experiences. From how to implement effective solutions to previewing potential technology providers and platforms. We share the deep details of how the world’s leading organisations are implementing AI so that you can learn to do the same. See acast.com/privacy for privacy and opt-out information.

  1. 1.
    Explainable AI with Seekar Technologies, CEO, Kordel France
    1:06:58
  2. 2.
    Voice in APAC with Guy Munro, TalkVia
    53:53
  3. 3.
    Voice AI in noisy environments with SoundHound's Andrew Richards
    59:16
  4. 4.
    The journey into conversation design with Heyday's Anna Ralph
    57:46
  5. 5.
    Advancing 'applied conversational AI' with Wluper co-founder and CTO, Nikolai Rozanov
    1:01:05
  6. 6.
    Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez
    41:42
  7. 7.
    AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein
    1:06:16
  8. 8.
    Voice design at Comcast, with Chuong Nguyen and Carolyn Reed
    54:42
  1. 9.
    Talking conversation design with Maaike Groenewege
    57:06
  2. 10.
    Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI
    1:05:05
  3. 11.
    Should my brand integrate with Google Assistant or build our own assistant?
    10:29
  4. 12.
    Avaya on enterprise AI strategy, with Davide Petramala
    1:00:37
  5. 13.
    The importance of owning your NLU with Stacey Kyler and Guy Tonye, Zammo.ai
    1:04:14
  6. 14.
    Finding the unfindable with Lucy AI's Dan Mallin
    56:59
  7. 15.
    The Azure Bot Service with Microsoft's Gary Pretty and Quirine van Walt Meijer
    1:02:19
  8. 16.
    Hyper-personalised voice AI with Laetitia Cailleteau, Accenture
    59:56
  9. 17.
    How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto
    1:01:20
  10. 18.
    Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions
    1:01:45
  11. 19.
    Giving your AI a Boost with Sam Danby
    52:08
  12. 20.
    Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor, VUI Agency
    1:10:40
  13. 21.
    Google CCAI with Antony Passemard
    1:08:21
  14. 22.
    Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes
    1:05:08
  15. 23.
    Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI
    1:03:22
  16. 24.
    Building a business on Alexa and Google Assistant with Tom Hewitson
    1:06:55
  17. 25.
    Enterprise conversational automation with Derek Roberti
    59:47
  18. 26.
    How voice of the customer can enhance your conversational automation strategy with Nate Brown
    53:12
  19. 27.
    Actionable insights from speech data with Nico Perony
    54:41
  20. 28.
    Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid
    1:16:30
  21. 29.
    Bringing human-like performance to AI custom voices with Zohaib Ahmed
    1:03:00
  22. 30.
    How we built the HeyMercedes Voice Assistant with Mihai Antonescu
    52:34
  23. 31.
    Integrating DialogFlow into your contact centre with Justin Randall
    1:02:10
  24. 32.
    AI and the future of customer service with Noam Fine, Vonage AI
    1:05:15
  25. 33.
    Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research
    56:49
  26. 34.
    Incorporating VUI into your UX repertoire with Stuart Silverstein
    1:02:33
  27. 35.
    Voice commerce: The current state of play with James Poulter
    45:02
  28. 36.
    Creating independent voice assistants with Kavita Reddi and Sirish Reddi
    1:08:48
  29. 37.
    Adding voice to screens with Hannes Heikinheimo
    56:54
  30. 38.
    How voice AI is disrupting industries with Mike Zagorsek
    1:07:48
  31. 39.
    The future of conversational commerce with David Clark and Tim Atkinson
    59:57
  32. 40.
    Alexa for caregiving with Mark Gray
    51:53
  33. 41.
    The Rundown: What's Algolia upto?
    58:46
  34. 42.
    Voice advertising effects on charity donations with Charlie Cadbury
    52:29
  35. 43.
    Conversation design best practice with Salesforce's Greg Bennett
    1:08:09
  36. 44.
    Amazon's Paul Cutsinger tells us what's new
    1:09:04
  37. 45.
    Your audio strategy's Holy Trinity with Ron Jaworski
    1:04:13
  38. 46.
    Designing human-like voice bots for IVR with Einav Itamar
    57:07
  39. 47.
    Automating call centres with AI
    1:05:10
  40. 48.
    Multi-modal design with Google's Daniel Padgett
    50:07
  41. 49.
    Alexa is part of the family now with Rozzi Meredith
    1:04:13
  42. 50.
    Using voice to make Scientists more productive with Dan DeAlmeida
    53:28

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