UX Podcast

James Royal-Lawson & Per Axbom

UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology and people since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.

Welcome to UX Podcast
Trailer 2 min 38 sec

All Episodes

As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business practice. In her newly released book, Business Unusual, she collects and elucidates important wisdom about how to ready your work for the unavoidable changes in consumer values,...

Dec 2

42 min 54 sec

We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best.

Nov 18

35 min 34 sec

Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Business Developer and Doctoral Researcher at Sahlgrenska University Hospital. She has spent years conducting research within the fields of AI and VR...

Nov 4

36 min 16 sec

Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding.

Oct 21

33 min 38 sec

“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”.

Oct 7

42 min 28 sec

We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work. 

Sep 23

38 min 43 sec

Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design.

Sep 9

36 min 3 sec

People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to  hurt others, to control, abuse, and stalk people in their lives.  Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of...

Aug 26

41 min 36 sec

In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology.

Aug 12

42 min 21 sec

Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems and how important collaboration and culture are in order to succeed.

Jul 29

40 min 6 sec

Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it. 

Jul 15

39 min 36 sec

From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, and how this will impact design work (and design discussions). 

Jul 1

32 min 48 sec

Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers.

Jun 17

34 min 28 sec

In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education.

Jun 3

36 min 43 sec

In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, society and culture.

May 20

35 min 25 sec

We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future.

May 6

33 min 41 sec

Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything that happens in it.

Apr 22

34 min 57 sec

Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains expect from physical experiences, plus smart questions you should ask during job interviews.

Apr 8

32 min 30 sec

We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo for the past 4 years.

Mar 25

36 min 24 sec

We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The...

Mar 11

43 min 30 sec

Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective.

Feb 25

37 min 52 sec

Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as newsletters.

Feb 11

36 min 18 sec

Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand personality impact the user experience and how it influences our design decisions and content strategies.

Jan 28

42 min 3 sec

A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes better.

Jan 14

40 min 27 sec

For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as we understand people with different types of disabilities, we are starting to better understand and appreciate the role of design in accessibility. Accessibility legend Derek Featherstone joins us to talk...

Dec 2020

40 min 13 sec

Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the design industry faces plus we take a look at “Stories” and their abundance.

Dec 2020

38 min 38 sec

Designing for multiple forms of input and output is no easy task. The dramatic rise in the number of microphones in devices has pushed multimodal design to new levels of complexity. Cheryl Platz joins us to talk about designing in this multimodal world.

Dec 2020

50 min 27 sec

Anna and the Gapminder foundation work to promote a fact-based worldview that everyone can understand. They want to help all of us move away from a dramatic worldview that is stressful, wrong and contributes to poor decision-making. “We realised people thought they knew what the world was like around them, but they were usually wrong.”

Nov 2020

44 min 56 sec

How will your design be used in 10,000 years? When we produce designs and create technical systems we rarely think in such time-frames, yet many of today’s technology includes ideas decades old, even hundreds. Anthropologist Genevieve Bell joins us to talk about digital anthropology, cyber physical systems, and the new educational needs that have arisen.

Nov 2020

44 min 4 sec

“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, being human centred and probably a disruptive event on a social level.

Oct 2020

41 min

Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, or want to work with technology in the public sector.

Oct 2020

38 min 43 sec

Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, multi-browser testing generally.

Sep 2020

31 min 3 sec

We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it.

Sep 2020

41 min 25 sec

In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible.

Aug 2020

34 min 11 sec

Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies.

Aug 2020

33 min 14 sec

What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out.

Jul 2020

37 min 24 sec

Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps delivered on the expectation to improve collaboration.

Jul 2020

35 min 1 sec

In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information.

Jul 2020

33 min 12 sec

Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story.

Jun 2020

38 min 26 sec

Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information?

Jun 2020

36 min 20 sec

Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed.

May 2020

35 min 2 sec

Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights.

May 2020

30 min 9 sec

What makes you anxious when using the internet? We talk to David Swallow about the ways in which websites can make us stressed, irritated and cause serious problems for people with panic and anxiety disorders.

Apr 2020

36 min 57 sec

Eva-Lotta Lamm joins us to talk about sketching, visualising and using visualisations for uncovering and exploring problems.

Apr 2020

33 min 42 sec

Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design.

Mar 2020

30 min

Amy Bucher, author of Engaged – designing for behaviour change, joins us to talk about how psychology can influence the design of digital products.

Mar 2020

35 min 37 sec

Designing with words – writing is designing. We talk to Andy Welfle and Michael Metts about how you can go about applying a design methodology to your words.

Feb 2020

37 min 13 sec

What is growth marketing? We were curious so we asked Swedish digital marketing expert Sara Öhman to join us and explain what is it and share some of the methods and processes she has in her toolbox.

Feb 2020

33 min 44 sec

Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research.

Jan 2020

36 min 46 sec

Episode 228 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: The Aesthetic-Accessibility Paradox and Three Principles for Designing Machine Learning-Powered Products.

Jan 2020

31 min 55 sec