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Project Distinct Podcast

By Scott McKain

How can you add purpose to your career or business by creating distinctive emotional connections with your customers and your team? How can you do more good for others by enhancing the innovation you bring to the marketplace? PROJECT DISTINCT is a brief, daily conversation for our community. We seek to develop a unique approach that will connect at such a high level with customers and colleagues that we are recognized as distinctive in the marketplace -- and are rewarded with loyalty for our efforts. JOIN US!

  1. 1.
    S2 E25: Keys to employee engagement03/25/2019
    8:11
  2. 2.
    S2 E24: What NOT to do when firing an employee03/24/2019
    7:38
  3. 3.
    S2 E23: When it's time to fire an employee03/23/2019
    7:00
  4. 4.
    S2 E22: Encore Episode - What’s the difference?03/22/2019
    7:58
  5. 5.
    S2 E21: Dealing with a difficult boss03/21/2019
    10:10
  6. 6.
    S2 E20: Millennials and Leadership Development03/20/2019
    10:17
  7. 7.
    S2 E19: Contagious Attitudes03/19/2019
    9:54
  8. 8.
    S2 E18: What Metallica can teach you about business03/18/2019
    8:55
  1. 9.
    S2 E17: Encore Episode - As Times Change, People Do, Too03/17/2019
    8:00
  2. 10.
    S2 E16: Encore Episode - Five Leadership Styles that Fail to Create Iconic Results03/16/2019
    9:13
  3. 11.
    S2 E15: More on ALL Business is Show Business!03/15/2019
    9:39
  4. 12.
    S2 E14: Why YOUR business IS “show business”03/14/2019
    7:16
  5. 13.
    S2 E13: Fighting commoditization03/13/2019
    10:09
  6. 14.
    S2 E12: Three questions to create a compelling competitive advantage03/12/2019
    8:49
  7. 15.
    S2 E11: The Six Levels of Customer Interaction (Part Three)03/11/2019
    9:52
  8. 16.
    S2 E10: The Six Levels of Customer Interaction (Part Two)03/10/2019
    9:38
  9. 17.
    S2 E9: The Six Levels of Customer Interaction (Part One)03/09/2019
    8:57
  10. 18.
    S2 E8: How can I become a better speaker?03/08/2019
    9:17
  11. 19.
    S2 E7: The clarity of Nido Qubein and High Point University03/07/2019
    9:57
  12. 20.
    S2 E6: The problem with the “hustle”03/06/2019
    10:22
  13. 21.
    S2 E5: It’s not about you — and how to make sure the customer knows it's about them!03/05/2019
    8:55
  14. 22.
    S2 E4: Make your customer the star of the show03/04/2019
    9:31
  15. 23.
    S2 E3: What’s the difference?03/03/2019
    7:58
  16. 24.
    S2 E2: As Times Change, People Do, Too03/02/2019
    8:00
  17. 25.
    S2 E1: Five Leadership Styles that Fail to Create Iconic Results03/01/2019
    9:13
  18. 26.
    Episode 526: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement12/07/2018
    7:56
  19. 27.
    Episode 525: Encore Episode - How to tell a distinctive and compelling story: ACT THREE12/06/2018
    7:56
  20. 28.
    Episode 524: Encore Episode - How to tell a distinctive and compelling story: Act Two12/05/2018
    7:56
  21. 29.
    Episode 523: Encore Episode - How to tell a distinctive and compelling story: Act One12/04/2018
    11:16
  22. 30.
    Episode 522: Encore Episode - You can’t grow customer loyalty by cutting service!12/03/2018
    11:43
  23. 31.
    Episode 521: Encore Episode - How should you hire your next employee?11/26/2018
    12:18
  24. 32.
    Episode 520: Encore Episode - Distinction and the organizational culture11/19/2018
    8:46
  25. 33.
    Episode 519: Encore Episode - As times change, people change…11/02/2018
    11:12
  26. 34.
    Episode 518: Encore Episode - The three critical words to create a customer experience...11/01/2018
    9:22
  27. 35.
    Episode 517: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency10/31/2018
    9:22
  28. 36.
    Episode 516: Encore Episode - Differentiation Destroyer #2: Change that creates competition10/30/2018
    8:32
  29. 37.
    Episode 515: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement10/29/2018
    7:56
  30. 38.
    Episode 514: Encore Episode - How to tell a distinctive and compelling story: ACT THREE10/26/2018
    7:56
  31. 39.
    Episode 513: Encore Episode - How to tell a distinctive and compelling story: Act Two10/25/2018
    7:56
  32. 40.
    Episode 512: Encore Episode - How to tell a distinctive and compelling story: Act One10/24/2018
    11:16
  33. 41.
    Episode 511: Encore Episode - You can’t grow customer loyalty by cutting service!10/23/2018
    11:43
  34. 42.
    Episode 510: Encore Episode - How should you hire your next employee?10/22/2018
    12:18
  35. 43.
    Episode 509: Encore Episode - Distinction and the organizational culture10/19/2018
    8:46
  36. 44.
    Episode 508: Encore Episode - As times change, people change…10/18/2018
    11:12
  37. 45.
    Episode 507: Encore Episode - The three critical words to create a customer experience...10/17/2018
    9:22
  38. 46.
    Episode 506: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency10/16/2018
    9:22
  39. 47.
    Episode 505: Encore Episode - Differentiation Destroyer #2: Change that creates competition10/15/2018
    8:32
  40. 48.
    Episode 504: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement10/12/2018
    7:56
  41. 49.
    Episode 503: Encore Episode - How to tell a distinctive and compelling story: ACT THREE10/11/2018
    7:56
  42. 50.
    Episode 502: Encore Episode - How to tell a distinctive and compelling story: Act Two10/10/2018
    7:56
  43. 51.
    Episode 501: Encore Episode - How to tell a distinctive and compelling story: Act One10/09/2018
    11:16
  44. 52.
    Episode 500: Encore Episode - You can’t grow customer loyalty by cutting service!10/08/2018
    11:43
  45. 53.
    Episode 499: Encore Episode - How should you hire your next employee?10/05/2018
    12:18
  46. 54.
    Episode 498: Encore Episode - Distinction and the organizational culture10/04/2018
    8:46
  47. 55.
    Episode 497: Encore Episode - As times change, people change…10/03/2018
    11:12
  48. 56.
    Episode 496: Encore Episode - The three critical words to create a customer experience...10/02/2018
    9:22
  49. 57.
    Episode 495: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency10/01/2018
    9:22
  50. 58.
    Episode 494: Encore Episode - Differentiation Destroyer #2: Change that creates competition09/21/2018
    8:32
  51. 59.
    Episode 493: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement09/20/2018
    7:56
  52. 60.
    Episode 492: Encore Episode - Is yours one of the “toughest jobs in the world”?09/19/2018
    9:36
  53. 61.
    Episode 491: Encore Episode - The five disciplines of transformational leadership09/18/2018
    9:06
  54. 62.
    Episode 490: Encore Episode - How should you hire your next employee?09/17/2018
    12:18
  55. 63.
    Episode 489: Encore Episode - Distinction and the organizational culture08/31/2018
    8:46
  56. 64.
    Episode 488: Encore Episode - As times change, people change…08/30/2018
    11:12
  57. 65.
    Episode 487: Encore Episode - The three critical words to create a customer experience...08/29/2018
    9:22
  58. 66.
    Episode 486: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency08/28/2018
    9:22
  59. 67.
    Episode 485: Encore Episode - Differentiation Destroyer #2: Change that creates competition08/27/2018
    8:32
  60. 68.
    Episode 484: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement08/10/2018
    7:56
  61. 69.
    Episode 483: Encore Episode - How to tell a distinctive and compelling story: ACT THREE08/09/2018
    7:56
  62. 70.
    Episode 482: Encore Episode - How to tell a distinctive and compelling story: Act Two08/08/2018
    7:56
  63. 71.
    Episode 481: Encore Episode - How to tell a distinctive and compelling story: Act One08/07/2018
    11:16
  64. 72.
    Episode 480: Encore Episode - You can’t grow customer loyalty by cutting service!08/06/2018
    11:43
  65. 73.
    Episode 479: Encore Episode - Be as Distinctive as you want to be07/13/2018
    8:54
  66. 74.
    Episode 478: Encore Episode - Is yours one of the “toughest jobs in the world”?07/12/2018
    9:36
  67. 75.
    Episode 477: Encore Episode - The five disciplines of transformational leadership07/11/2018
    9:06
  68. 76.
    Episode 476: Encore Episode - How should you hire your next employee?07/10/2018
    12:18
  69. 77.
    Episode 475: Encore Episode - Distinction and the organizational culture07/09/2018
    8:46
  70. 78.
    Episode 474: Encore Episode - As times change, people change…06/29/2018
    11:12
  71. 79.
    Episode 473: Encore Episode - The three critical words to create a customer experience...06/28/2018
    9:22
  72. 80.
    Episode 472: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency06/27/2018
    9:22
  73. 81.
    Episode 471: Encore Episode - Differentiation Destroyer #2: Change that creates competition06/26/2018
    8:32
  74. 82.
    Episode 470: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement06/25/2018
    7:56
  75. 83.
    Episode 469: Encore Episode - How to tell a distinctive and compelling story: ACT THREE06/22/2018
    7:56
  76. 84.
    Episode 468: Encore Episode - How to tell a distinctive and compelling story: Act Two06/21/2018
    7:56
  77. 85.
    Episode 467: Encore Episode - How to tell a distinctive and compelling story: Act One06/20/2018
    11:16
  78. 86.
    Episode 466: Encore Episode - You can’t grow customer loyalty by cutting service!06/19/2018
    11:43
  79. 87.
    Episode 465: Encore Episode - Be as Distinctive as you want to be06/18/2018
    11:10
  80. 88.
    Episode 464: Encore Episode - Be as Distinctive as you want to be06/15/2018
    8:54
  81. 89.
    Episode 463: Encore Episode - Is yours one of the “toughest jobs in the world”?06/14/2018
    9:36
  82. 90.
    Episode 462: Encore Episode - The five disciplines of transformational leadership06/13/2018
    9:06
  83. 91.
    Episode 461: Encore Episode - How should you hire your next employee?06/12/2018
    12:18
  84. 92.
    Episode 460: Encore Episode - Distinction and the organizational culture06/11/2018
    8:46
  85. 93.
    Episode 459: Encore Episode - As times change, people change…06/08/2018
    11:12
  86. 94.
    Episode 458: Encore Episode - The three critical words to create a customer experience...06/07/2018
    9:22
  87. 95.
    Episode 457: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency06/06/2018
    9:22
  88. 96.
    Episode 456: Encore Episode - Differentiation Destroyer #2: Change that creates competition06/05/2018
    8:32
  89. 97.
    Episode 455: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement06/04/2018
    7:56
  90. 98.
    Episode 454: Encore Episode - How to tell a distinctive and compelling story: ACT THREE06/01/2018
    7:56
  91. 99.
    Episode 453: Encore Episode - How to tell a distinctive and compelling story: Act Two05/31/2018
    11:16
  92. 100.
    Episode 452: Encore Episode - How to tell a distinctive and compelling story: Act One05/30/2018
    11:43
  93. 101.
    Episode 451: Encore Episode - You can’t grow customer loyalty by cutting service!05/29/2018
    11:10
  94. 102.
    Episode 450: Encore Episode - Be as Distinctive as you want to be05/28/2018
    9:44
  95. 103.
    Episode 449: Encore Episode - Be as Distinctive as you want to be05/25/2018
    8:54
  96. 104.
    Episode 448: Encore Episode - Is yours one of the “toughest jobs in the world”?05/24/2018
    9:36
  97. 105.
    Episode 447: Encore Episode - The five disciplines of transformational leadership05/23/2018
    9:06
  98. 106.
    Episode 446: Encore Episode - How should you hire your next employee?05/22/2018
    12:18
  99. 107.
    Episode 445: Encore Episode - Distinction and the organizational culture05/21/2018
    8:46
  100. 108.
    Episode 444: Encore Episode - As times change, people change…05/18/2018
    11:12
  101. 109.
    Episode 443: Encore Episode - The three critical words to create a customer experience...05/17/2018
    9:22
  102. 110.
    Episode 442: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency05/16/2018
    9:22
  103. 111.
    Episode 441: Encore Episode - Differentiation Destroyer #2: Change that creates competition05/15/2018
    8:32
  104. 112.
    Episode 440: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement05/14/2018
    7:56
  105. 113.
    Episode 439: Encore Episode - How to tell a distinctive and compelling story: ACT THREE05/11/2018
    11:16
  106. 114.
    Episode 438: Encore Episode - How to tell a distinctive and compelling story: Act Two05/10/2018
    11:43
  107. 115.
    Episode 437: Encore Episode - How to tell a distinctive and compelling story: Act One05/09/2018
    11:10
  108. 116.
    Episode 436: Encore Episode - You can’t grow customer loyalty by cutting service!05/08/2018
    9:44
  109. 117.
    Episode 435: Encore Episode - Be as Distinctive as you want to be05/07/2018
    8:54
  110. 118.
    Episode 434: Encore Episode - Is yours one of the “toughest jobs in the world”?05/04/2018
    9:36
  111. 119.
    Episode 433: Encore Episode - The five disciplines of transformational leadership05/03/2018
    9:06
  112. 120.
    Episode 432: Encore Episode - How should you hire your next employee?05/02/2018
    12:18
  113. 121.
    Episode 431: Encore Episode - Distinction and the organizational culture05/01/2018
    8:46
  114. 122.
    Episode 430: Encore Episode - As times change, people change…04/30/2018
    11:12
  115. 123.
    Episode 429: Encore Episode - A map or a compass? Which is the better tool for your business and career?04/27/2018
    10:02
  116. 124.
    Episode 428: Encore Episode - What's your "creative fitness"?04/26/2018
    8:26
  117. 125.
    Episode 427: Encore Episode - When was the last time you changed your mind?04/25/2018
    10:28
  118. 126.
    Episode 426: Encore Episode - Ideas vs. execution: Which is most important?04/24/2018
    8:36
  119. 127.
    Episode 425: Encore Episode - What’s the difference between differentiation and distinction?04/23/2018
    10:08
  120. 128.
    Episode 424: How iconic companies are getting disrupted...04/20/2018
    8:46
  121. 129.
    Episode 423: Encore Episode - The 4 requirements for a great management attitude…04/19/2018
    8:42
  122. 130.
    Episode 422: What you need to know to reposition your business or yourself...04/18/2018
    10:36
  123. 131.
    Episode 421: Encore Episode - The “sweet spot” it takes to create distinction…04/17/2018
    10:02
  124. 132.
    Episode 420: Six ways to improve your management style...04/16/2018
    9:20
  125. 133.
    Episode 419: The question you may not have the courage to ask your customers...04/13/2018
    7:34
  126. 134.
    Episode 418: Pacing and focus -- keys to business success...04/12/2018
    12:22
  127. 135.
    Episode 417: There is no reason to do business with you...UNLESS..04/11/2018
    11:00
  128. 136.
    Episode 416: Encore Episode - Ideas vs. execution: Which is most important?04/10/2018
    8:36
  129. 137.
    Episode 415: Encore Episode - The TWO currencies that customers pay with…04/09/2018
    8:30
  130. 138.
    Episode 414: Encore Episode - As times change, people change…04/06/2018
    11:12
  131. 139.
    Episode 413: Encore Episode - The three critical words to create a customer experience...04/05/2018
    9:22
  132. 140.
    Episode 412: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency04/04/2018
    9:22
  133. 141.
    Episode 411: Encore Episode - Differentiation Destroyer #2: Change that creates competition04/03/2018
    8:32
  134. 142.
    Episode 410: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement04/02/2018
    7:56
  135. 143.
    Episode 409: Encore Episode - How to tell a distinctive and compelling story: ACT THREE03/30/2018
    11:16
  136. 144.
    Episode 408: Encore Episode - How to tell a distinctive and compelling story: Act Two03/29/2018
    11:43
  137. 145.
    Episode 407: Encore Episode - How to tell a distinctive and compelling story: Act One03/28/2018
    11:10
  138. 146.
    Episode 406: Encore Episode - You can’t grow customer loyalty by cutting service!03/27/2018
    9:44
  139. 147.
    Episode 405: Encore Episode - Be as Distinctive as you want to be03/26/2018
    8:54
  140. 148.
    Episode 404: Encore Episode - Is yours one of the “toughest jobs in the world”?03/23/2018
    9:36
  141. 149.
    Episode 403: Encore Episode - The five disciplines of transformational leadership03/22/2018
    9:06
  142. 150.
    Episode 402: Encore Episode - How should you hire your next employee?03/21/2018
    12:18
  143. 151.
    Episode 401: Encore Episode - Distinction and the organizational culture03/20/2018
    8:46
  144. 152.
    Episode 400: Encore Episode - As times change, people change…03/19/2018
    11:12
  145. 153.
    Episode 399: Encore Episode - A map or a compass? Which is the better tool for your business and career?03/16/2018
    10:02
  146. 154.
    Episode 398: Encore Episode - What's your "creative fitness"?03/15/2018
    8:26
  147. 155.
    Episode 397: Encore Episode - When was the last time you changed your mind?03/14/2018
    10:28
  148. 156.
    Episode 396: Encore Episode - Ideas vs. execution: Which is most important?03/13/2018
    8:36
  149. 157.
    Episode 395: Encore Episode - What’s the difference between differentiation and distinction?03/12/2018
    10:08
  150. 158.
    Episode 394: How iconic companies are getting disrupted...03/09/2018
    8:46
  151. 159.
    Episode 393: Encore Episode - The 4 requirements for a great management attitude…03/08/2018
    8:42
  152. 160.
    Episode 392: What you need to know to reposition your business or yourself...03/07/2018
    10:36
  153. 161.
    Episode 391: Encore Episode - The “sweet spot” it takes to create distinction…03/06/2018
    10:02
  154. 162.
    Episode 390: Six ways to improve your management style...03/05/2018
    9:20
  155. 163.
    Episode 389: The question you may not have the courage to ask your customers...03/02/2018
    7:34
  156. 164.
    Episode 388: Pacing and focus -- keys to business success...03/01/2018
    12:22
  157. 165.
    Episode 387: There is no reason to do business with you...UNLESS..02/28/2018
    11:00
  158. 166.
    Episode 386: Encore Episode - Ideas vs. execution: Which is most important?02/27/2018
    8:36
  159. 167.
    Episode 385: Encore Episode - The TWO currencies that customers pay with…02/26/2018
    8:30
  160. 168.
    Episode 384: Encore Episode - As times change, people change…02/23/2018
    11:12
  161. 169.
    Episode 383: Encore Episode - The three critical words to create a customer experience...02/22/2018
    9:22
  162. 170.
    Episode 382: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency02/21/2018
    9:22
  163. 171.
    Episode 381: Encore Episode - Differentiation Destroyer #2: Change that creates competition02/20/2018
    8:32
  164. 172.
    Episode 380: Encore Episode - The first “Destroyer of Differentiation” — Copycat Competition and Incremental Advancement02/19/2018
    7:56
  165. 173.
    Episode 379: Encore Episode - How to tell a distinctive and compelling story: ACT THREE02/16/2018
    11:16
  166. 174.
    Episode 378: Encore Episode - How to tell a distinctive and compelling story: Act Two02/15/2018
    11:43
  167. 175.
    Episode 377: Encore Episode - How to tell a distinctive and compelling story: Act One02/14/2018
    11:10
  168. 176.
    Episode 376: Encore Episode - You can’t grow customer loyalty by cutting service!02/13/2018
    9:44
  169. 177.
    Episode 375: Encore Episode - Be as Distinctive as you want to be02/12/2018
    8:54
  170. 178.
    Episode 374: Encore Episode - Is yours one of the “toughest jobs in the world”?02/09/2018
    9:36
  171. 179.
    Episode 373: Encore Episode - The five disciplines of transformational leadership02/08/2018
    9:06
  172. 180.
    Episode 372: Encore Episode - How should you hire your next employee?02/07/2018
    12:18
  173. 181.
    Episode 371: Encore Episode - Distinction and the organizational culture02/06/2018
    8:46
  174. 182.
    Episode 370: Encore Episode - As times change, people change…02/05/2018
    11:12
  175. 183.
    Episode 369: Encore Episode - A map or a compass? Which is the better tool for your business and career?01/31/2018
    10:02
  176. 184.
    Episode 368: Encore Episode - What's your "creative fitness"?01/30/2018
    8:26
  177. 185.
    Episode 367: Encore Episode - When was the last time you changed your mind?01/29/2018
    10:28
  178. 186.
    Episode 366: Encore Episode - Ideas vs. execution: Which is most important?01/24/2018
    8:36
  179. 187.
    Episode 365: Encore Episode - What’s the difference between differentiation and distinction?01/23/2018
    10:08
  180. 188.
    Episode 364: How iconic companies are getting disrupted...01/22/2018
    8:46
  181. 189.
    Episode 363: Encore Episode - The 4 requirements for a great management attitude…01/17/2018
    8:42
  182. 190.
    Episode 362: What you need to know to reposition your business or yourself...01/16/2018
    10:36
  183. 191.
    Episode 361: Encore Episode - The “sweet spot” it takes to create distinction…01/15/2018
    10:02
  184. 192.
    Episode 360: Six ways to improve your management style...01/11/2018
    9:20
  185. 193.
    Episode 359: The question you may not have the courage to ask your customers...01/10/2018
    7:34
  186. 194.
    Episode 358: Pacing and focus -- keys to business success...01/09/2018
    12:22
  187. 195.
    Episode 357: There is no reason to do business with you...UNLESS..01/08/2018
    11:00
  188. 196.
    Episode 356: Encore Episode - Ideas vs. execution: Which is most important?01/03/2018
    8:36
  189. 197.
    Episode 355: Encore Episode - The TWO currencies that customers pay with…01/02/2018
    8:30
  190. 198.
    Episode 354: Encore Episode - As times change, people change…01/01/2018
    11:12
  191. 199.
    Episode 353: Encore Episode - What kind of difference can just one person make?12/29/2017
    9:28
  192. 200.
    Episode 352: Encore Episode - What are you afraid of?12/28/2017
    9:24

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