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A Server's Journey

By Rocky DeStefano

A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.

  1. 1.
    Bet on Talent with Dee Ann Turner (Part 2)09/18/2019
    26:24
  2. 2.
    Mary Kay Proves Flying Isn’t Impossible09/17/2019
    1:46
  3. 3.
    Bet on Talent: How to Win the Heart of Customers with Dee Ann Turner09/11/2019
    37:43
  4. 4.
    A Server's Moment: New Beginnings09/10/2019
    2:57
  5. 5.
    CoPassion: Ray Strickland on Connecting Faith and Work09/04/2019
    42:17
  6. 6.
    A Server's Moment: Pick Up a Book 09/03/2019
    2:14
  7. 7.
    Paper For Water with Katherine Adams08/28/2019
    33:12
  8. 8.
    A Server's Moment: Dee Ann Turner08/27/2019
    1:53
  1. 9.
    A Leader's Guide to Emotional Intelligence with Reese Mashaw08/21/2019
    46:57
  2. 10.
    A Server's Moment: The Importance of Emotional Intelligence08/20/2019
    2:12
  3. 11.
    Why Should You Have a Leadership Coach? with Gary Crawford08/14/2019
    54:38
  4. 12.
    A Server's Moment: Listen with Your Heart08/13/2019
    2:21
  5. 13.
    Burnout Lives Off of You Not Being Kind to Yourself (Laura Jack Part 2)08/07/2019
    35:07
  6. 14.
    A Server's Moment: Know Your Team08/06/2019
    2:13
  7. 15.
    How to Extend Compassion without Exhausting Yourself07/31/2019
    27:46
  8. 16.
    A Server's Moment: Who Gets the Credit?07/30/2019
    2:06
  9. 17.
    The Lincoln Park (Oakhurst) Project07/24/2019
    42:12
  10. 18.
    A Server's Moment: The Power of Refrigerator Praise07/23/2019
    3:03
  11. 19.
    How to Identify Your Burnout and What to Do About It07/17/2019
    1:07:56
  12. 20.
    Server's Moment: Deep Thanks 07/16/2019
    2:35
  13. 21.
    Do You Know Your 5 Ds? with Bing Oliver07/10/2019
    58:47
  14. 22.
    A Server's Moment: Letters of Encouragement07/09/2019
    2:17
  15. 23.
    Learning Lean with Bing Oliver07/03/2019
    41:12
  16. 24.
    A Server's Moment: Cover Your Crew07/02/2019
    2:17
  17. 25.
    Leaders, Here's Your First Step to Self-Care06/26/2019
    42:39
  18. 26.
    A Server's Moment: Friendly Competition 06/25/2019
    2:09
  19. 27.
    What Type of Leader Are You? (Part 2)06/19/2019
    38:28
  20. 28.
    A Server's Moment: Empowerment06/18/2019
    2:09
  21. 29.
    What Type of Leader Are You? (Part 1)06/12/2019
    34:24
  22. 30.
    A Server's Moment: Help Carry a Burden Like Mr. Rogers06/11/2019
    2:21
  23. 31.
    Are You Really Honest with Yourself?06/05/2019
    26:38
  24. 32.
    A Server's Moment: Cover Your Crew06/04/2019
    2:17
  25. 33.
    The Ideal Team Player: Pat Lencioni on his Best-Selling Books05/29/2019
    49:39
  26. 34.
    A Server's Moment: Find Progress05/28/2019
    2:09
  27. 35.
    Fearless Faith: Dan Wheeler on Faith, Purpose, and Not Retiring to the Golf Course05/22/2019
    54:08
  28. 36.
    A Server's Moment: Conversation Without A Motive05/21/2019
    2:02
  29. 37.
    Are You Serving with Empathy or Sympathy? (Part 2)05/15/2019
    32:28
  30. 38.
    A Server's Moment: Diane Travis 05/14/2019
    2:24
  31. 39.
    Are you Serving with Empathy or Sympathy? 05/08/2019
    29:04
  32. 40.
    A Server's Moment: Help for Today and Hope for Tomorrow05/07/2019
    4:44
  33. 41.
    One Year Anniversary: A Look Back05/01/2019
    44:24
  34. 42.
    A Server's Moment: Own Your Weakness04/30/2019
    3:22
  35. 43.
    Are You Worth Following? 04/24/2019
    34:31
  36. 44.
    A Server's Moment: Speaking Into Their Stories04/23/2019
    3:10
  37. 45.
    Couple Co: Can Couples Really Work Together? (PART 2)04/17/2019
    36:38
  38. 46.
    A Server's Moment: Speaking Hope04/16/2019
    2:46
  39. 47.
    CoupleCo: Can Couples Really Work Together?04/10/2019
    32:58
  40. 48.
    A Server's Moment: Everyone Loves a Gift Card04/09/2019
    2:31
  41. 49.
    Integrity: The Solid Foundation of a Servant Leader 04/03/2019
    26:08
  42. 50.
    A Server's Moment: Lead With Humility04/02/2019
    1:39
  43. 51.
    What is Integrity?03/27/2019
    31:00
  44. 52.
    A Server's Moment: Humility In Action 03/26/2019
    3:22
  45. 53.
    A Server's Moment: Own Your Weakness03/20/2019
    3:03
  46. 54.
    Egency: Karen Millsap on Empathy in the Workplace03/20/2019
    55:44
  47. 55.
    A Server's Moment: Leading With A Legacy03/19/2019
    4:44
  48. 56.
    Foster Dickson: Serving in Action03/13/2019
    34:24
  49. 57.
    A Server's Moment: Integrity03/12/2019
    2:54
  50. 58.
    How Do You Deal with Unsatisfied Clients? 03/06/2019
    31:36
  51. 59.
    A Server's Moment: Painting The Picture03/05/2019
    3:47
  52. 60.
    Denise Pass: Shame Off You02/27/2019
    33:23
  53. 61.
    A Server's Moment: Praise Your Team Publicly 02/26/2019
    3:21
  54. 62.
    The Professional Casual Interview: Part 302/20/2019
    26:38
  55. 63.
    A Server's Moment: Treat Your Crew02/19/2019
    2:45
  56. 64.
    The Professional-Casual Interview: Part Two02/13/2019
    26:58
  57. 65.
    A Server's Moment: Crew Stories02/12/2019
    2:40
  58. 66.
    The Professional-Casual Interview: Talent Directors on an Authentic Hiring Process02/07/2019
    23:44
  59. 67.
    Jeff Rogers on Creating A Thriving Family Legacy (Part 2)02/06/2019
    41:30
  60. 68.
    A Server's Moment: Patrick Lencioni02/05/2019
    1:35
  61. 69.
    Jeff Rogers on Creating A Thriving Family Legacy01/30/2019
    45:39
  62. 70.
    A Server's Moment: Karen Millsap01/29/2019
    1:46
  63. 71.
    How to Hire the Right Talent01/23/2019
    30:29
  64. 72.
    A Server's Moment: Be a Net01/22/2019
    2:20
  65. 73.
    How to ID a Future Leader01/16/2019
    30:45
  66. 74.
    A Server's Moment: Let Them Steer01/15/2019
    2:30
  67. 75.
    Three Ways to Create Fulfillment in the Workplace01/09/2019
    27:42
  68. 76.
    A Server's Moment: Letters of Encouragement01/08/2019
    2:17
  69. 77.
    The Ideal Team Player: Patrick Lencioni on his Best-Selling Books01/02/2019
    40:16
  70. 78.
    Meet Rocky DeStefano12/26/2018
    23:33
  71. 79.
    410 Bridge: Kurt Kandler on Empowering the Poor12/19/2018
    47:04
  72. 80.
    A Server's Moment: Mark Miller 12/18/2018
    1:22
  73. 81.
    North Point Church: Reece Mashaw on Guest Experience12/12/2018
    53:19
  74. 82.
    A Server's Moment: Friendly Competition 12/11/2018
    2:09
  75. 83.
    Save Your Alma Mater: Joel Johnson on Alumni Leadership12/05/2018
    40:00
  76. 84.
    Server's Moment: Dee Ann Turner12/04/2018
    1:53
  77. 85.
    Toxic Bosses11/28/2018
    30:09
  78. 86.
    A Server's Moment: Cover Your Crew11/27/2018
    2:17
  79. 87.
    How to Create a Culture That Grows Servant Leaders11/21/2018
    32:36
  80. 88.
    A Server's Moment: Dan Wheeler 11/20/2018
    1:49
  81. 89.
    A Look Back: Rocky on His Favorite Journey Moments11/15/2018
    31:21
  82. 90.
    A Server's Moment: Pay For Your Stressed Employee's Day Off11/14/2018
    2:05
  83. 91.
    How Your Positive Company Culture Actually Affects the Bottom Line11/07/2018
    29:36
  84. 92.
    Serving in Kenya: Micah Mwati on Giving Hope to the Hopeless10/31/2018
    43:14
  85. 93.
    A Server's Moment: Thank Your Team Publicly10/30/2018
    2:01
  86. 94.
    Fearless Faith (Part 2): Dan Wheeler on His Miraculous Story10/24/2018
    49:38
  87. 95.
    Fearless Faith: Dan Wheeler on Grief, Purpose, and Not Retiring to the Golf Course10/17/2018
    52:15
  88. 96.
    A Server's Moment: Conversation Without A Motive10/16/2018
    2:02
  89. 97.
    Egency: Karen Millsap on Empathy in the Workplace10/10/2018
    55:44
  90. 98.
    A Server's Moment: Find Progress10/09/2018
    2:09
  91. 99.
    Caring Avenues: Kim Lanning on Assisted Living Leadership10/03/2018
    55:39
  92. 100.
    A Server's Moment: Empowerment10/02/2018
    2:09
  93. 101.
    3 "Knows" To Being a Better Boss09/26/2018
    36:00
  94. 102.
    A Server's Moment: Praise A Team Member Today09/25/2018
    1:36
  95. 103.
    City of Champions: Diane Travis on Relational Leading09/19/2018
    54:09
  96. 104.
    Leading Leaders: Mike Wagner on Unlocking Your Creative Capacity09/12/2018
    52:22
  97. 105.
    Website Branding and Marketing: Ed Ruff on Core Values in the Marketplace09/05/2018
    48:16
  98. 106.
    A Server's Moment: Mary Kay Proves Flying Isn't Impossible09/04/2018
    1:46
  99. 107.
    Hospitality Management: Isabella Senzamici on Failing with Grace08/29/2018
    34:11
  100. 108.
    A Server's Moment: Listen for Non-Verbal Cues08/28/2018
    2:12
  101. 109.
    Local Politics: Sean Parks on City Growth08/22/2018
    47:04
  102. 110.
    A Server's Moment: Help Carry a Burden like Mr. Rogers08/21/2018
    2:21
  103. 111.
    Are You A Micromanager?08/15/2018
    36:43
  104. 112.
    A Server's Moment: Create Connections08/14/2018
    2:08
  105. 113.
    Community Leadership: Stephanie Harris on Leading a Non-Profit08/08/2018
    39:47
  106. 114.
    A Server's Moment: Brag Boards08/07/2018
    2:51
  107. 115.
    Rocky's 6 Keys to Becoming a Better Leader08/01/2018
    33:39
  108. 116.
    A Server's Moment: It's the Little Things07/31/2018
    2:13
  109. 117.
    Church Leadership: Mike Shelly on Being Intentional07/25/2018
    40:26
  110. 118.
    A Server's Moment: Who Gets the Credit?07/24/2018
    2:06
  111. 119.
    5 Ways to Use the Hierarchy of Needs to Serve Your Team 07/18/2018
    31:14
  112. 120.
    A Server's Moment: The Power of Refrigerator Praise07/17/2018
    3:03
  113. 121.
    Capitol Hill: Ebo Entsuah on Government Leadership07/11/2018
    43:06
  114. 122.
    A Server's Moment: Thank your Team Publicly07/10/2018
    2:01
  115. 123.
    Monday Mornings: Tom Rossi on the Art of Staying Small07/04/2018
    34:20
  116. 124.
    A Server's Moment: Everyone Loves a Gift Card07/03/2018
    2:11
  117. 125.
    Talent Magnet: Mark Miller on Attracting Top Talent06/27/2018
    47:42
  118. 126.
    A Server's Moment: "Blossoming"06/26/2018
    2:30
  119. 127.
    The Ideal Team Player: Pat Lencioni on his Best-Selling Books06/20/2018
    40:16
  120. 128.
    A Server's Moment: The Theory of the Dimes 06/19/2018
    2:06
  121. 129.
    From Tragedy to Triumph: Bing Oliver on Leadership Coaching06/13/2018
    30:29
  122. 130.
    It's My Pleasure: Dee Ann Turner on Corporate Purpose06/06/2018
    44:38
  123. 131.
    Kalos: Sean Blackburn on Empowering Your Team05/30/2018
    24:31
  124. 132.
    Why Team Members Leave Managers05/23/2018
    31:47
  125. 133.
    Know Your Why05/16/2018
    24:38
  126. 134.
    Go Off Script: Rocky DeStefano on a Culture of Caring05/09/2018
    22:08
  127. 135.
    Meet Rocky DeStefano04/26/2018
    23:33

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