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A Server's Journey

By Rocky DeStefano

A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.

  1. 1.
    Alex Chausovsky asks Does Your Management Style Add Up?12/02/2020
    38:29
  2. 2.
    Bing Oliver Everything Goes Back to the 5 D's And What's Your Peak?11/25/2020
    55:50
  3. 3.
    Investing in Your Team with Omar Harris 11/18/2020
    55:11
  4. 4.
    Growing and Developing Leaders With Kevin Harrison11/11/2020
    32:53
  5. 5.
    Thirty Minutes of Mentoring From Adam Mendler 11/04/2020
    32:09
  6. 6.
    Halloween Special: The Scary Side Of Leadership10/28/2020
    33:37
  7. 7.
    Adapting to Learning Differences with The Bedford School10/21/2020
    37:18
  8. 8.
    How to Develop Team Members Into Servant Leaders10/14/2020
    57:02
  1. 9.
    Talent, Culture, Character and Chemistry with Dee Ann Turner10/07/2020
    44:15
  2. 10.
    The Journey to Leadership with Victor Sanchez - Part 2 of 209/30/2020
    41:56
  3. 11.
    The Journey to Leadership with Victor Sanchez - Part 1 of 209/23/2020
    28:52
  4. 12.
    Get Your Ship Together with Captain Mike Abrashoff - Part 2 of 209/16/2020
    36:17
  5. 13.
    Get Your Ship Together with Captain Mike Abrashoff - Part 1 of 209/09/2020
    24:29
  6. 14.
    The 10 Commandments of Leadership - Part 2 of 209/02/2020
    44:26
  7. 15.
    How To Cultivate Leaders Instead of Followers - Part 3 of 308/26/2020
    27:39
  8. 16.
    How to Cultivate Leaders Instead of Followers - Part 2 of 308/19/2020
    32:29
  9. 17.
    How to Cultivate Leaders Instead of Followers - Part 1 of 308/12/2020
    43:07
  10. 18.
    Fear with Chris Gingrasso08/11/2020
    3:50
  11. 19.
    The 10 Commandments of Leadership - Part 1 of 208/05/2020
    34:22
  12. 20.
    Fair with Chris Gingrasso08/04/2020
    4:30
  13. 21.
    Triumphs and Tribulations with Joa MacNalie07/29/2020
    52:11
  14. 22.
    Failure with Chris Gingrasso07/28/2020
    3:13
  15. 23.
    Coaching, Football and Business With Russ Sloan 07/22/2020
    53:02
  16. 24.
    Enough with Chris Gingrasso07/21/2020
    3:41
  17. 25.
    Servant Leadership with Bob Ehmann07/15/2020
    37:14
  18. 26.
    Drive with Chris Gingrasso07/14/2020
    3:29
  19. 27.
    Jeff Rogers Creating A Thriving Family Legacy07/08/2020
    42:09
  20. 28.
    Drift with Chris Gingrasso07/07/2020
    3:13
  21. 29.
    Serving Your Community with Pastor Tony McCoy07/01/2020
    43:51
  22. 30.
    Discipline with Chris Gingrasso06/30/2020
    4:15
  23. 31.
    How to Lead Your Team During Crisis (Part 2)06/24/2020
    22:54
  24. 32.
    How to Lead Your Team During Crisis (Part 1)06/17/2020
    21:06
  25. 33.
    6 Tips to Create a Thriving Culture with Lee Cockerell06/16/2020
    3:50
  26. 34.
    Desmond Clark on The Principles of Winning06/10/2020
    47:02
  27. 35.
    5 Ways to Exercise Your Creativity with Duncan Wardle06/09/2020
    4:15
  28. 36.
    The Ideal Team Player: Pat Lencioni on his Best-Selling Books06/03/2020
    40:38
  29. 37.
    Walt Disney and Defining Courage06/02/2020
    3:38
  30. 38.
    Chris Krimitsos: Podfest Multimedia Expo05/27/2020
    51:38
  31. 39.
    Why the Word "Control" Shouldn't Get a Bad Rap05/26/2020
    3:35
  32. 40.
    How to Get Pandemic Leadership Right05/20/2020
    33:13
  33. 41.
    A Server's Moment: Do You Have What it Takes?05/19/2020
    3:50
  34. 42.
    Talent Magnet: Mark Miller on Attracting Top Talent05/13/2020
    48:05
  35. 43.
    A Server's Moment: 3 Ways to Provide Value as a Coach05/12/2020
    3:31
  36. 44.
    Bet on Talent: How to Win the Heart of Customers with Dee Ann Turner05/06/2020
    26:44
  37. 45.
    A Server's Moment: WOW Champion05/05/2020
    3:20
  38. 46.
    Dan Wheeler on Making the Most of Your Retirement04/29/2020
    52:37
  39. 47.
    A Server's Moment: WOW Brand 04/28/2020
    3:44
  40. 48.
    Know Your Why 04/22/2020
    25:00
  41. 49.
    A Server's Moment: WOW Better 04/21/2020
    3:28
  42. 50.
    Start Ugly with Chris Krimitsos04/15/2020
    51:09
  43. 51.
    A Server's Moment: WOW Behave 04/14/2020
    3:54
  44. 52.
    How to Find Your Business' Purpose (and How to Know When to Change it)04/08/2020
    33:30
  45. 53.
    A Server's Moment: WOW Awake04/07/2020
    3:33
  46. 54.
    Al Cartwright: Leadership Principles from the Army04/01/2020
    38:21
  47. 55.
    A Server's Moment: WOW Authentic03/31/2020
    3:37
  48. 56.
    Tool Box Takeaways: How to Discover Your Values 03/25/2020
    41:40
  49. 57.
    A Server's Moment: WOW Atmosphere 03/24/2020
    3:43
  50. 58.
    How to Craft Your Vision and Mission For Your Business03/18/2020
    29:15
  51. 59.
    A Server's Moment: WOW Attitude 03/17/2020
    3:12
  52. 60.
    Tool Box Takeaways: Mentoring 03/11/2020
    26:49
  53. 61.
    Wow Factor with Chris Gingrasso03/04/2020
    39:40
  54. 62.
    Kim Patton on Infertility and Adoption 02/26/2020
    37:31
  55. 63.
    The History of Servant Leadership02/19/2020
    26:07
  56. 64.
    The How: The First Step to Becoming a Servant Leader02/12/2020
    31:57
  57. 65.
    How to Embrace and Really Apply Your Why with Mike Hodes02/05/2020
    37:00
  58. 66.
    Diving into the Why (Part 2)01/29/2020
    32:44
  59. 67.
    Diving into The "Why" 01/22/2020
    34:46
  60. 68.
    Tool Box Takeaways (Part 2)01/15/2020
    40:43
  61. 69.
    A Server's Moment: Gift Cards01/14/2020
    2:11
  62. 70.
    Tool Box Takeaways (Part 1)01/08/2020
    34:47
  63. 71.
    A Server's Moment: Deep Thanks01/07/2020
    2:35
  64. 72.
    Happy New Year from A Server's Journey!01/01/2020
    1:36
  65. 73.
    Merry Christmas from A Server's Journey12/25/2019
    1:11
  66. 74.
    Kids Central Inc: Foster Care in Florida with Caleb Stimmell12/18/2019
    1:01:42
  67. 75.
    A Server's Moment: The Theory of the Dimes 12/17/2019
    2:10
  68. 76.
    Mike Hodes (Part 2:) Proof You Can Become a Better Leader12/12/2019
    51:34
  69. 77.
    A Server's Moment: Letters of Encouragement12/10/2019
    2:17
  70. 78.
    Mike Hodes on Being Consumed By Your Work12/04/2019
    37:17
  71. 79.
    Why Your "Why" is So Important11/27/2019
    35:22
  72. 80.
    A Server's Moment: Humility in Action11/26/2019
    3:22
  73. 81.
    Erin Mashaw on Serving Your Family and Your Work-Life11/20/2019
    42:02
  74. 82.
    A Server's Moment: Retire for the Kingdom11/19/2019
    1:49
  75. 83.
    How to Lead Students in Ministry with Foster Dickson11/13/2019
    34:08
  76. 84.
    A Server's Moment: Celebrate Progress11/12/2019
    2:09
  77. 85.
    Diogo Fights Depression to Recovery (Part 2)11/06/2019
    37:59
  78. 86.
    A Server's Moment: Burdens 11/05/2019
    2:21
  79. 87.
    Diogo Fights Depression to Recovery (Part 1)10/30/2019
    34:32
  80. 88.
    A Server's Moment: Deconstructing Integrity10/29/2019
    2:54
  81. 89.
    Foster Parenting with Wilson Wallace (Part 2)10/23/2019
    25:58
  82. 90.
    A Server's Moment: Are You Worth Following?10/22/2019
    2:57
  83. 91.
    Foster Parenting with Wilson Wallace (Part 1)10/16/2019
    33:19
  84. 92.
    A Server's Moment: Conversation Without A Motive10/15/2019
    2:02
  85. 93.
    5 Myths About Servant Leadership That Are Holding You Back10/09/2019
    27:43
  86. 94.
    What Does it Feel Like to Be on the Other Side of ME?10/08/2019
    2:28
  87. 95.
    Why Am I Anxious? Part 2 with Cesar Perez10/02/2019
    43:08
  88. 96.
    A Server's Moment: Empowerment10/01/2019
    2:09
  89. 97.
    Why Am I Anxious? with Cesar Perez09/25/2019
    30:39
  90. 98.
    A Server's Moment: Give Feedback09/24/2019
    1:36
  91. 99.
    Bet on Talent with Dee Ann Turner (Part 2)09/18/2019
    26:24
  92. 100.
    Mary Kay Proves Flying Isn’t Impossible09/17/2019
    1:46
  93. 101.
    Bet on Talent: How to Win the Heart of Customers with Dee Ann Turner09/11/2019
    37:43
  94. 102.
    A Server's Moment: New Beginnings09/10/2019
    2:57
  95. 103.
    CoPassion: Ray Strickland on Connecting Faith and Work09/04/2019
    42:17
  96. 104.
    A Server's Moment: Pick Up a Book 09/03/2019
    2:14
  97. 105.
    Paper For Water with Katherine Adams08/28/2019
    33:12
  98. 106.
    A Server's Moment: Dee Ann Turner08/27/2019
    1:53
  99. 107.
    A Leader's Guide to Emotional Intelligence with Reese Mashaw08/21/2019
    46:57
  100. 108.
    A Server's Moment: The Importance of Emotional Intelligence08/20/2019
    2:12
  101. 109.
    Why Should You Have a Leadership Coach? with Gary Crawford08/14/2019
    54:37
  102. 110.
    A Server's Moment: Listen with Your Heart08/13/2019
    2:21
  103. 111.
    Burnout Lives Off of You Not Being Kind to Yourself (Laura Jack Part 2)08/07/2019
    35:07
  104. 112.
    A Server's Moment: Know Your Team08/06/2019
    2:13
  105. 113.
    How to Extend Compassion without Exhausting Yourself07/31/2019
    27:46
  106. 114.
    A Server's Moment: Who Gets the Credit?07/30/2019
    2:06
  107. 115.
    The Lincoln Park (Oakhurst) Project07/24/2019
    42:12
  108. 116.
    A Server's Moment: The Power of Refrigerator Praise07/23/2019
    3:03
  109. 117.
    How to Identify Your Burnout and What to Do About It07/17/2019
    1:07:55
  110. 118.
    Server's Moment: Deep Thanks 07/16/2019
    2:35
  111. 119.
    Do You Know Your 5 Ds? with Bing Oliver07/10/2019
    58:47
  112. 120.
    A Server's Moment: Letters of Encouragement07/09/2019
    2:17
  113. 121.
    Learning Lean with Bing Oliver07/03/2019
    41:12
  114. 122.
    A Server's Moment: Cover Your Crew07/02/2019
    2:17
  115. 123.
    Leaders, Here's Your First Step to Self-Care06/26/2019
    42:39
  116. 124.
    A Server's Moment: Friendly Competition 06/25/2019
    2:09
  117. 125.
    What Type of Leader Are You? (Part 2)06/19/2019
    38:28
  118. 126.
    A Server's Moment: Empowerment06/18/2019
    2:09
  119. 127.
    What Type of Leader Are You? (Part 1)06/12/2019
    34:24
  120. 128.
    A Server's Moment: Help Carry a Burden Like Mr. Rogers06/11/2019
    2:21
  121. 129.
    Are You Really Honest with Yourself?06/05/2019
    26:38
  122. 130.
    A Server's Moment: Cover Your Crew06/04/2019
    2:17
  123. 131.
    The Ideal Team Player: Pat Lencioni on his Best-Selling Books05/29/2019
    49:39
  124. 132.
    A Server's Moment: Find Progress05/28/2019
    2:09
  125. 133.
    Fearless Faith: Dan Wheeler on Faith, Purpose, and Not Retiring to the Golf Course05/22/2019
    54:08
  126. 134.
    A Server's Moment: Conversation Without A Motive05/21/2019
    2:02
  127. 135.
    Are You Serving with Empathy or Sympathy? (Part 2)05/15/2019
    32:28
  128. 136.
    A Server's Moment: Diane Travis 05/14/2019
    2:24
  129. 137.
    Are you Serving with Empathy or Sympathy? 05/08/2019
    29:04
  130. 138.
    A Server's Moment: Help for Today and Hope for Tomorrow05/07/2019
    4:44
  131. 139.
    One Year Anniversary: A Look Back05/01/2019
    44:24
  132. 140.
    A Server's Moment: Own Your Weakness04/30/2019
    3:22
  133. 141.
    Are You Worth Following? 04/24/2019
    34:31
  134. 142.
    A Server's Moment: Speaking Into Their Stories04/23/2019
    3:10
  135. 143.
    Couple Co: Can Couples Really Work Together? (PART 2)04/17/2019
    36:38
  136. 144.
    A Server's Moment: Speaking Hope04/16/2019
    2:46
  137. 145.
    CoupleCo: Can Couples Really Work Together?04/10/2019
    32:58
  138. 146.
    A Server's Moment: Everyone Loves a Gift Card04/09/2019
    2:31
  139. 147.
    Integrity: The Solid Foundation of a Servant Leader 04/03/2019
    26:08
  140. 148.
    A Server's Moment: Lead With Humility04/02/2019
    1:39
  141. 149.
    What is Integrity?03/27/2019
    31:00
  142. 150.
    A Server's Moment: Humility In Action 03/26/2019
    3:22
  143. 151.
    A Server's Moment: Own Your Weakness03/20/2019
    3:03
  144. 152.
    Egency: Karen Millsap on Empathy in the Workplace03/20/2019
    55:44
  145. 153.
    A Server's Moment: Leading With A Legacy03/19/2019
    4:44
  146. 154.
    Foster Dickson: Serving in Action03/13/2019
    34:24
  147. 155.
    A Server's Moment: Integrity03/12/2019
    2:54
  148. 156.
    How Do You Deal with Unsatisfied Clients? 03/06/2019
    31:36
  149. 157.
    A Server's Moment: Painting The Picture03/05/2019
    3:47
  150. 158.
    Denise Pass: Shame Off You02/27/2019
    33:23
  151. 159.
    A Server's Moment: Praise Your Team Publicly 02/26/2019
    3:21
  152. 160.
    The Professional Casual Interview: Part 302/20/2019
    26:38
  153. 161.
    A Server's Moment: Treat Your Crew02/19/2019
    2:45
  154. 162.
    The Professional-Casual Interview: Part Two02/13/2019
    26:58
  155. 163.
    A Server's Moment: Crew Stories02/12/2019
    2:40
  156. 164.
    The Professional-Casual Interview: Talent Directors on an Authentic Hiring Process02/07/2019
    23:44
  157. 165.
    Jeff Rogers on Creating A Thriving Family Legacy (Part 2)02/06/2019
    41:30
  158. 166.
    A Server's Moment: Patrick Lencioni02/05/2019
    1:35
  159. 167.
    Jeff Rogers on Creating A Thriving Family Legacy01/30/2019
    45:39
  160. 168.
    A Server's Moment: Karen Millsap01/29/2019
    1:46
  161. 169.
    How to Hire the Right Talent01/23/2019
    30:29
  162. 170.
    A Server's Moment: Be a Net01/22/2019
    2:20
  163. 171.
    How to ID a Future Leader01/16/2019
    30:45
  164. 172.
    A Server's Moment: Let Them Steer01/15/2019
    2:30
  165. 173.
    Three Ways to Create Fulfillment in the Workplace01/09/2019
    27:42
  166. 174.
    A Server's Moment: Letters of Encouragement01/08/2019
    2:17
  167. 175.
    The Ideal Team Player: Patrick Lencioni on his Best-Selling Books01/02/2019
    40:16
  168. 176.
    Meet Rocky DeStefano12/26/2018
    23:33
  169. 177.
    410 Bridge: Kurt Kandler on Empowering the Poor12/19/2018
    47:04
  170. 178.
    A Server's Moment: Mark Miller 12/18/2018
    1:22
  171. 179.
    North Point Church: Reece Mashaw on Guest Experience12/12/2018
    53:19
  172. 180.
    A Server's Moment: Friendly Competition 12/11/2018
    2:09
  173. 181.
    Save Your Alma Mater: Joel Johnson on Alumni Leadership12/05/2018
    40:00
  174. 182.
    Server's Moment: Dee Ann Turner12/04/2018
    1:53
  175. 183.
    Toxic Bosses11/28/2018
    30:09
  176. 184.
    A Server's Moment: Cover Your Crew11/27/2018
    2:17
  177. 185.
    How to Create a Culture That Grows Servant Leaders11/21/2018
    32:36
  178. 186.
    A Server's Moment: Dan Wheeler 11/20/2018
    1:49
  179. 187.
    A Look Back: Rocky on His Favorite Journey Moments11/15/2018
    31:21
  180. 188.
    A Server's Moment: Pay For Your Stressed Employee's Day Off11/14/2018
    2:05
  181. 189.
    How Your Positive Company Culture Actually Affects the Bottom Line11/07/2018
    29:36
  182. 190.
    Serving in Kenya: Micah Mwati on Giving Hope to the Hopeless10/31/2018
    43:14
  183. 191.
    A Server's Moment: Thank Your Team Publicly10/30/2018
    2:01
  184. 192.
    Fearless Faith (Part 2): Dan Wheeler on His Miraculous Story10/24/2018
    49:38
  185. 193.
    Fearless Faith: Dan Wheeler on Grief, Purpose, and Not Retiring to the Golf Course10/17/2018
    52:15
  186. 194.
    A Server's Moment: Conversation Without A Motive10/16/2018
    2:02
  187. 195.
    Egency: Karen Millsap on Empathy in the Workplace10/10/2018
    55:44
  188. 196.
    A Server's Moment: Find Progress10/09/2018
    2:09
  189. 197.
    Caring Avenues: Kim Lanning on Assisted Living Leadership10/03/2018
    55:39
  190. 198.
    A Server's Moment: Empowerment10/02/2018
    2:09
  191. 199.
    3 "Knows" To Being a Better Boss09/26/2018
    36:00
  192. 200.
    A Server's Moment: Praise A Team Member Today09/25/2018
    1:36

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