Customer Driven with Chad McDaniel

By Chad McDaniel

Customers on your mind? Executive Chad McDaniel hosts this highly interactive show on everything related to customer success. Chad and his guests discuss all things impacting today’s customer leaders, while sharing their own unique insights and experiences. Connect on best practices across the industry with unfiltered, unplugged conversations with leaders learning from leader.

  1. 1.
    How Process Analytics is Transforming the Future of CX and Operations Work
  2. 2.
    The Current Landscape of AI-Powered CX
  3. 3.
    Making Meaningful Differences in Dramatically Changing Times with Jyllene Miller from Concentrix
  4. 4.
    How Asynchronous Messaging Is Disrupting Customer Communications with Mike Myer, CEO and Founder of Quiq
  5. 5.
    Creating Integrated, Horizontal Experiences: The Key to Customer Satisfaction with Vicki Perryman
  6. 6.
    Trends for Call Center Agent Staffing
  7. 7.
    The CX Automation Framework: 5 things to ask yourself before implementing automation technology to your CX strategy
  8. 8.
    Why Should I Care – How Blockchain is going to change the future of Customer Service Support

Listen to Customer Driven with Chad McDaniel now.

Listen to Customer Driven with Chad McDaniel in full in the Spotify app