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ECR Consumerwatch

By East Coast Radio

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

  1. 1.
    What if you don't get your visa? Wendy Knowler investigates10/17/2019
    6:49
  2. 2.
    Watch out: no service, no warranty10/10/2019
    8:35
  3. 3.
    Wendy looks at Vodacom cell contracts + shares two personal bugbears10/03/2019
    6:19
  4. 4.
    You have no legal right to return clothes that don’t fit you09/19/2019
    6:50
  5. 5.
    Finger Trouble at Woolies + Social Media advice for businesses09/12/2019
    4:48
  6. 6.
    Are you on shaky ground with your house insurance?09/05/2019
    7:08
  7. 7.
    Spare a thought when buying a car08/29/2019
    5:24
  8. 8.
    Update edition: gift vouchers and insurance claims for flood damaged walls08/22/2019
    7:19
  1. 9.
    Flood damage? You could well be on your own08/15/2019
    11:21
  2. 10.
    A business closed, but what happens to your vouchers?08/08/2019
    6:17
  3. 11.
    Is it still stealing if you didn’t mean to?08/01/2019
    10:05
  4. 12.
    So you've said no to the straw. Now what?07/25/2019
    6:07
  5. 13.
    A Drone Moan07/11/2019
    10:07
  6. 14.
    High Court outlaws banks’ controversial money grabbing07/04/2019
    13:16
  7. 15.
    Scam Tenders - a cautionary tale06/27/2019
    11:15
  8. 16.
    How costly are your car’s parts?06/20/2019
    11:27
  9. 17.
    Flooded then flogged as flawless06/13/2019
    10:27
  10. 18.
    Do you know your three green R’s?06/06/2019
    7:36
  11. 19.
    How safe is your child strapped into a car seat in the back?05/30/2019
    14:05
  12. 20.
    Holiday cancellations last minute, should you get your refund?05/23/2019
    6:32
  13. 21.
    You break it, your waiter pays for it05/16/2019
    10:28
  14. 22.
    Forget phishing; 'vishing' is the new bank fraud threat05/09/2019
    6:22
  15. 23.
    Ombud warns consumers about 5 online retailers05/02/2019
    10:17
  16. 24.
    If things fall apart - are you covered?04/25/2019
    9:16
  17. 25.
    What’s your data privacy worth to you?04/18/2019
    7:56
  18. 26.
    On-the-road fees - what are they costing you?04/11/2019
    6:36
  19. 27.
    World Consumer Rights Day - Do we have cause for celebration in SA?03/14/2019
    9:24
  20. 28.
    Extended warranty - sign up or lose out03/07/2019
    7:23
  21. 29.
    The new cellphone data regulations in a nutshell02/28/2019
    7:43
  22. 30.
    Yay or nay to eating food past its best before date?02/21/2019
    7:00
  23. 31.
    Sold your house for a bomb02/14/2019
    9:17
  24. 32.
    You call it forgetfulness; they call it theft02/07/2019
    9:36
  25. 33.
    Cheep Trick: Local supermarket fakes expiry date on fresh chickens01/31/2019
    6:51
  26. 34.
    Love me, love my privacy01/24/2019
    8:11
  27. 35.
    The beginner’s guide to becoming a clued-up car buyer01/17/2019
    9:41
  28. 36.
    Woolworths controversy; rat in salad and Mr D delivery guy01/10/2019
    9:04
  29. 37.
    Wow service! Now for the fun stuff on Consumerwatch12/13/2018
    10:30
  30. 38.
    That “free” thing will cost you lots12/06/2018
    6:56
  31. 39.
    Open lines on ECR Consumerwatch11/29/2018
    10:28
  32. 40.
    How to make Black Friday work for you11/22/2018
    11:03
  33. 41.
    Salmonella cases in KZN: update11/15/2018
    8:29
  34. 42.
    Forget what the car ads say - the truth is in the crash test11/08/2018
    10:43
  35. 43.
    Flight delays: How South African airlines compare11/01/2018
    11:07
  36. 44.
    Laying down the lay-by law10/25/2018
    6:38
  37. 45.
    The contract that won’t let you go10/18/2018
    8:34
  38. 46.
    South Africa’s listeriosis story - the plot thickens10/11/2018
    7:09
  39. 47.
    Orange bags: Best you buy your own10/04/2018
    6:37
  40. 48.
    Adding fuel to the fake fire - Part 209/27/2018
    0:13
  41. 49.
    Adding fuel to the fake fire - Part 109/27/2018
    0:09
  42. 50.
    Loyalty doesn’t pay when it comes to insurance09/20/2018
    6:07
  43. 51.
    It’s official - Durban’s drivers are the dodgiest09/13/2018
    7:21
  44. 52.
    Wendy investigates food expiry dates: Use By vs Best By09/06/2018
    7:55
  45. 53.
    New, ‘improved' Rice Krispies make consumers snap08/30/2018
    7:03
  46. 54.
    Whey Overstated08/23/2018
    6:04
  47. 55.
    Hey big spender - now you’re an importer08/16/2018
    8:04
  48. 56.
    Wendy explains 'Pink Tax'08/09/2018
    7:03
  49. 57.
    Unappetising foreign objects in food - What are your rights?08/02/2018
    10:16
  50. 58.
    Burning Audi's?07/26/2018
    8:07
  51. 59.
    Theft by radio waves?07/19/2018
    7:47
  52. 60.
    Plastic is not so fantastic on a cupcake07/12/2018
    9:07
  53. 61.
    Durban tenant’s light bulb moment06/28/2018
    8:13
  54. 62.
    Cyber criminals take the Liberty of helping themselves to client info06/21/2018
    5:08
  55. 63.
    Plastic can be fantastic - if it's recyclable06/14/2018
    8:03
  56. 64.
    Wake me up before you Viagogo05/31/2018
    9:52
  57. 65.
    Do you really know where that invoice has come from?05/24/2018
    5:29
  58. 66.
    Is a “no refund” policy on deposits legal?05/17/2018
    9:32
  59. 67.
    Oh boy! Wendy tackles the latest processed cheese problem05/10/2018
    6:52
  60. 68.
    Cellphone data new regulations: Wendy has the good & the bad05/03/2018
    9:05
  61. 69.
    Wendy Knowler’s lowdown on lay-by04/19/2018
    5:19
  62. 70.
    ECR Consumerwatch: Troubles at Telkom04/12/2018
    7:56
  63. 71.
    #MoneyMatters with Wendy03/29/2018
    8:38
  64. 72.
    The latest on the listeriosis crisis (22 March)03/22/2018
    11:06
  65. 73.
    The secret’s out - this weight-loss product is illegal03/15/2018
    8:10
  66. 74.
    Listeriosis crisis: Wendy speaks to a survivor03/08/2018
    13:48
  67. 75.
    Store club fees - time to opt out?03/01/2018
    7:35
  68. 76.
    How to avoid appliance repair rip-offs02/22/2018
    6:53
  69. 77.
    The listeriosis crisis goes from bad to worse02/15/2018
    8:25
  70. 78.
    Rental deposit conflict between Tenant and Landlord02/08/2018
    9:25
  71. 79.
    How to spot, tackle an unauthorised debit order02/01/2018
    9:43
  72. 80.
    Do loyalty points, gift vouchers expire?01/25/2018
    7:36
  73. 81.
    Wendy warns of current work from home scams01/18/2018
    7:23
  74. 82.
    Listeriosis - a crisis with a mystery source01/11/2018
    10:15
  75. 83.
    Referral selling: Is it legal to share your contacts' details?12/14/2017
    6:44
  76. 84.
    Direct Marketing: What you need to know about refunds, returns12/07/2017
    10:35
  77. 85.
    When all that glitters is stolen…11/30/2017
    6:26
  78. 86.
    Buying online, avoiding traffic and more Black Friday tips11/23/2017
    3:38
  79. 87.
    Making the best of Black Friday11/16/2017
    7:59
  80. 88.
    On-the-road fees latest: Wendy explains11/09/2017
    7:19
  81. 89.
    More recycling bag woes for Durban, nurdles wash upon Durban beach10/26/2017
    4:12
  82. 90.
    Customer ring taken in jewellery store armed robbery - her bad luck?10/19/2017
    8:15
  83. 91.
    Durban storm insurance and delayed flight implications10/12/2017
    8:34
  84. 92.
    21 ways to become a clued-up consumer10/05/2017
    9:44
  85. 93.
    Why you should care about the cost of car parts09/28/2017
    8:21
  86. 94.
    No, it's not Telkom calling...09/21/2017
    9:23
  87. 95.
    R300 restaurant corkage legal?09/14/2017
    9:03
  88. 96.
    Expiry dates, sugar intake and other food lessons09/07/2017
    12:42
  89. 97.
    KUGA LATEST: Still more fires, & yet another recall08/31/2017
    9:19
  90. 98.
    Moving house? Wendy on protecting goods from damage08/24/2017
    7:58
  91. 99.
    Consumer crunch time: recession is biting08/17/2017
    9:37
  92. 100.
    Bread and butter issues + Durban's orange recycling bags08/03/2017
    8:34
  93. 101.
    Price of butter leaves bitter taste07/27/2017
    6:49
  94. 102.
    Are customer body searches lawful?07/20/2017
    8:05
  95. 103.
    Time to tell all, timeshare owners07/13/2017
    6:22
  96. 104.
    Want your gift? Pay up07/06/2017
    5:55
  97. 105.
    Wendy with the latest on Ford Figo, Ikon recall06/29/2017
    6:50
  98. 106.
    Who’s coining it?06/22/2017
    8:56
  99. 107.
    Customer services lapses - what NOT to do06/15/2017
    6:04
  100. 108.
    'This is a SA upset at a corporation that puts us all in a box'06/08/2017
    0:10
  101. 109.
    Rapper MarazA on his supermarket humiliation06/08/2017
    7:23
  102. 110.
    Rapper MarazA tells Wendy Knowler his story06/08/2017
    3:58
  103. 111.
    Selling your car online? Know the risks, warns Wendy06/01/2017
    6:55
  104. 112.
    Bought something that doesn't fit -- can you get a refund?05/25/2017
    6:19
  105. 113.
    Sleepless nights for customers after bed store closes05/18/2017
    7:24
  106. 114.
    Online scams: Spot them before they catch you05/11/2017
    7:05
  107. 115.
    A decade on, the Edcon club fee is declared illegal05/04/2017
    5:39
  108. 116.
    What’s your beef?04/27/2017
    6:12
  109. 117.
    KZN’s got heart (problems)04/06/2017
    4:56
  110. 118.
    No party for Ford as Fiesta recalled03/30/2017
    6:38
  111. 119.
    Consumer implications of airlines' new tech ban03/23/2017
    6:34
  112. 120.
    Looking for loans in all the wrong places03/16/2017
    5:42
  113. 121.
    Cruise to nowhere03/09/2017
    5:55
  114. 122.
    Fancy a little syrup with your honey?03/02/2017
    7:03
  115. 123.
    If the shoe doesn’t fit, do you have the right of return?02/23/2017
    6:38
  116. 124.
    Wendy Knowler says it's not Love, Actually - it's Fraud02/16/2017
    6:45
  117. 125.
    The Kuga Catastrophe - Ford’s still putting out fires02/09/2017
    9:18
  118. 126.
    Is there such a thing as a non-refundable deposit?02/02/2017
    3:09
  119. 127.
    Holiday stay gone wrong? Take photos!01/19/2017
    5:56
  120. 128.
    LISTEN: Wendy's take on the Ford Kugas-on-fire drama01/12/2017
    6:50
  121. 129.
    How to avoid the Christmas debt trap12/15/2016
    4:59
  122. 130.
    Clash of the Christmas Custards12/08/2016
    5:55
  123. 131.
    Spammed by a Recording12/01/2016
    5:12
  124. 132.
    Can’t be dealing with this11/24/2016
    7:06
  125. 133.
    No getting out of insuring that financed car…11/17/2016
    7:45
  126. 134.
    Shrinkflation goes too far11/10/2016
    11:16
  127. 135.
    Customer service - are you feeling it?11/03/2016
    9:08
  128. 136.
    RAF: An attorney’s response10/27/2016
    5:29
  129. 137.
    Road accident victims: where's the money going?10/20/2016
    6:45
  130. 138.
    Gym contract traps10/06/2016
    6:14

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