Coffee with a Recruiter

Jose Marchena

Coffee with a Recruiter is a podcast dedicated to helping recruiters, HR and career-driven professionals with top insights from industry experts.

Our guests are talent acquisition professionals, Heads of People, and professional coaches that can tell us how to hire, manage and grow at our jobs.

Trailer 40 sec

All Episodes

Vincent Warmerdam is a Developer Advocate at Rasa. He’s a speaker at various tech talks, a contributor to open source projects, and has a deep interest in all things tech hiring. You might also know him from a certain recruiter/Pokemon meme. Topics discussed (01:40) Vincent intro, Pokemon meme (08:00) over-relying on buzzwords, not culture fit (18:40) hiring through extracurricular activities and meetups (28:30) culture fit interviews (37:10) using your values to interview and attract talent (43:40) bias in recruitment tools (51:50) tips for tech job seekers Enjoy! --- Send in a voice message:

Oct 25

1 hr 1 min

What do candidates look for when reviewing your company online or on social media? To answer this question, we’ll review an academic paper titled “EMPLOYER BRANDING ON SOCIAL MEDIA AND RECRUITMENT WEBSITES: SYMBOLIC TRAITS OF AN IDEAL EMPLOYER - authors: L Eger, M Mičík, P Řehoř”. The researchers in the academic article try to do two things: First, they look at how young people assess the personality traits of an ideal employer. Second, they research how these people use company recruitment websites and social media to gain information about their future employers. I’ll first introduce some key concepts. Afterwards, I’ll present the research, the results, and personal observations on using these insights.  --- Send in a voice message:

Oct 14

8 min 16 sec

What should you assess when interviewing candidates?  Defining the criteria interviewers should assess is often an improvised exercise at many companies, leading to bias and bad hires. We need a more scientific way of defining these criteria so we can hire the best people. How do we do that? This episode looks at Thomas Chamorro-Premuzic’s RAW model of defining these criteria from his book The Talent Delusion. I briefly summarise the model and give some personal observations on how to use his model. Thomas Chamorro Premuzic is an organisational psychologist, Chief Innovation Officer at ManpowerGroup and author: Now let’s get started. --- Send in a voice message:

Sep 15

8 min 50 sec

Should you be a "friendly recruiter" with candidates or keep things professional with them? Well, there’s academic research done on the topic of recruiter friendliness by workplace and management professors. What do they say? In this episode, I’ll discuss the theory behind recruiter friendliness, what friendliness looks like, and the overall impact of being a friendly recruiter on our recruitment processes. To explain these topics, I’ll summarise one academic article called Effects of recruiter friendliness and job attribute information on recruitment outcomes by researchers of Chapman University, University of South Florida and Florida State. Enjoy! --- Send in a voice message:

Sep 1

8 min 4 sec

Today we're speaking with Jessica Miller Merrell, a workplace change agent, author and consultant focused on human resources and talent acquisition living in Austin, TX. She’s the founder of Workology, a workplace HR resource and host of the Workology Podcast.  Topics discussed include: What skills do managers need to handle the challenges of hybrid work? How has the role of Chief Human Resources officer changed in the last two years? What are recent areas of personal development that HR and TAs need to improve? For more information about Jessica: --- Send in a voice message:

Aug 25

36 min 8 sec

Andrew Bartlow has 25 years of Human Resources and Talent Management experience. He is the co-author of “Scaling for Success: People Priorities for High Growth Organizations,”, and leads Series B Consulting, which helps businesses to articulate their people strategy and accelerate their growth, while navigating rapid change.  He joins me today to discuss: - (01:30) Intro to Andrew - (05:23) How do companies like Google and Airbnb hire? Why should startups not use this strategy? - (11:06) Five guidelines that startups can follow to hire talent - (23:57) As startups grow, what challenges do they face and how can they overcome them? - (31:40) What are the dangers of startups using OKRs? How do you approach goal-setting then? --- Send in a voice message:

Jul 14

41 min 17 sec

Today’s guest is Toni Collis. Toni is a keynote speaker, host of the Leading Women in Tech Podcast, career strategist, and leadership coach for Women in Tech. Toni has experience as a leader in the tech industry and is here to give us her perspective on how female leaders can thrive. Topics discussed: - (01:55) Intro to Toni - (08:10)  How women in tech and leadership contribute to business success - (18:40) How does being a woman impact workplace attitudes and behaviours towards someone? - (28:25) What key skills do you need to become a leader at executive level? - (34:28) double-standards when judging male vs female leaders  - (38:55) Impostor syndrome and what to do about it - (44:30) Overcoming gender bias as a recruiter --- Send in a voice message:

Jul 7

57 min 26 sec

Our guest today is Sean Fahey, the CEO of VidCruiter. VidCruiter helps HR teams save time, money, and headspace by modernizing outdated hiring processes. They specialize in video interviewing but offer a full suite of products proven to increase the overall quality of hires and drastically reduce time-to-hire. Topics discussed: (01:20) Intro to Sean Fahey / VidCruiter (03:15) How does video technology improve interviews? (07:55) How can companies structure their interviews to hire the best people? (12:55) The role of intuition in interviewing (2032) How do good hiring practices influence retention? For more info: --- Send in a voice message:

Jun 29

33 min 32 sec

Our guest today is Jane Ferré, an HR career coach. Jane offers private career coaching for senior HR professionals who’ve outgrown their current role and want to secure their dream role in their dream company with a dream package in less than 6 months. Jane has had a 20+ year career in senior HR roles such as HR Business Partner, Head of Leadership Development and Head of Talent. LinkedIn - Website - Email - Topics discussed: - (03:07) Intro to Jane and HR coaching - (09:37) Why is HR career coaching more important than ever? - (16:17) If you're employed and starting a job search, what's the first thing you need to do? - (35:26) What should you do if you're unemployed and starting a job search? - (47:16) How should you approach salary negotiations? Enjoy! --- Send in a voice message:

May 26

56 min 31 sec

Today we’re speaking with Dr. Nicole Tschierske. Nicole is a Scientist and Positive Psychology Coach. She helps her clients, often women in the STEM fields, strategically turn their career frustrations into career opportunities and a renewed love for their work. * Website: * LinkedIn: * Masterclass: Topics discussed: (01:50) Intro to Nicole (07:45) When should you leave your job, and when should you stay? (13:20) How do you find new and exciting challenges at work? (20:40) How do you communicate effectively at work? (33:45) How do you find happiness at work? (40:07) How do you deal with impostor syndrome? --- Send in a voice message:

May 11

47 min 24 sec

Our guest today is Sophie Power, an experienced internal tech recruiter. She’s also a community admin for DBR. DBR is a community with close to 7000 in-house talent professionals all over the world. Topics discussed: (02:06) Sophie intro (04:22) Communities and recruiters (11:10) The beginnings of DBR (16:12) Life as a DBR admin (21:08) How DBR helps recruiters (38:50) Tech hiring during the pandemic (46:37) The tech market in Q4-1 --- Send in a voice message:

May 5

52 min 15 sec

Our guest today is Kaylee Parkinson from Papercup! Kaylee is an experienced people / HR manager with a background in tech / graduate recruitment and a passion for inclusive workplaces. Timestamps (02:16) Intro, transitioning from recruitment to HR (16:00) Inclusive workplaces (31:00) Recruiting diverse talent (41:30) Feedback cultures and introverts --- Send in a voice message:

Apr 14

48 min 17 sec

Hello everyone! We have two guests today - Adam Garner and Max Encke from the tech company Infogrid. Both of them are experts in the internal recruitment and people space. They're here to share with us how they started their recruitment career in Australia and their approach to candidate experience. They're also looking for a tech and a commercial recruiter! Feel free to contact them for more info. Timestamps: (02:00) intro to Adam, Max, moving to Sydney (14:34) differences in recruitment between Sydney and London (26:30) high’s and lows of recruiting in Sydney (38:37) candidate experience and using data (53:00) differences between contract/perm and consulting/in-house Enjoy! --- Send in a voice message:

Apr 7

1 hr 3 min

Our guest today is Farrah Ather (Sky, LoveHolidays, Upfield) Farrah started her career in top agency recruitment companies before moving in-house. She’s worked as a contractor at Loveholidays, Upfield, and Sky. Farrah shares with us her experience as an agency and in-house recruiter, tips on improving the candidate journey and job search strategies for recruiters on today's episode of the Coffee with a Recruiter podcast. Timestamps: (01:23) Intro to Farrah (09:40) differences between agency/ in-house / HR (24:30) improving the candidate journey (37:10) job search strategies for recruiters (48:20) life as a contractor and the next step in Farrah's career --- Send in a voice message:

Mar 30

59 min 10 sec

Will Beaton is a talented people expert and is the Head of People at MyTutor. He’s here to discuss his career trajectory and his approach to implementing people initiatives at his company from scratch. Will's profile: People stories: Timestamps: (02:23) becoming Head of People (11:25) creating a people strategy (15:05) acquiring relevant skills and knowledge (24:00) creating a good remote onboarding initiative (36:00) Your first career progression plan (45:45) Starting a diversity and well-being initiative --- Send in a voice message:

Mar 23

56 min 9 sec

We’re continuing with our people focus this quarter with our guest Monika Ciezarek, the people and culture manager at Patchwork. Monika has seen talent acquisition from all angles; she’s been an agency recruiter; she then moved in-house and is skilled in all things people strategy and culture. Timestamps: (01:55) Intro to Monika's career, agency to in-house and her notion page (13:17) difference between people, culture and HR job titles (22:29) do you need CIPD qualifications? (33:23) what are the best and toughest aspects of being a people person? (45:53) accountability and influencing stakeholders Links: --- Send in a voice message:

Feb 25

54 min 50 sec

Joining me today is Hannah Keal, the managing partner of Unleashed. Unleashed is a company that works with early-stage start-ups and scale-ups to create and implement projects in People Strategy, Operations, Infrastructure and Culture. Hannah joins me to discuss all things people-related on the coffee with a recruiter podcast. Timestamps: (04:30) having an on-site consultancy, difference between HR-People  (10:40) Improving mental health (22:50) Employer branding for startups (35:00) creating interview processes (42:10) performance evaluation frameworks and benefits Other links: Enjoy!  --- Send in a voice message:

Feb 2

56 min 53 sec

In this episode I talk about what I did during the holidays, some goal-setting tips you can use when setting new year's resolutions and how to use the concept of "survivorship bias" in recruitment. Enjoy! Some interesting links: --- Send in a voice message:

Jan 14

10 min 49 sec

Daisy is a mental health advocate, public speaker and blogger. She's passionate about ending the stigma of mental health, and today she shares with us her experiences and insights on this subject: (2:00) intro to Daisy, what colleagues/the workplace can do to support mental health (15:05) overcoming anxiety through yoga, meditation (27:00) having a positive mindset during a job search (34:55) setting direction in your life and developing motivation (42:30) pro’s and cons of social media For more info on Daisy: --- Send in a voice message:

Jan 5

54 min 30 sec

Gergely Orosz  (ex-Uber, Skyscanner) is an engineering manager, blogger and author. In this podcast episode, we talk about tech recruitment, career progression, managing teams and his book “The tech resume, inside out”. His book is full of actionable advice on how to write a good tech resume for developer or manager positions. Hope you enjoy!  Links to Gergely's profile: --- Send in a voice message:

Nov 2020

52 min 58 sec

I wanted to talk about something I’m very passionate about, and that’s the science of interviewing candidates. Yes, there’s actual science, with actual scientists and academics, researching this stuff! I'll talk about structured interviews, unstructured interviews, their scientific backgrounds,  their effectiveness and how to use them.  Books/publications used: Tomas Chamorro-Premuzic - The Talent Delusion Huffcutt / Roth - Racial group differences in employment interview evaluations Kutcher / Bragger / Morgan - The Effects of the Structured Interview on Reducing Biases Against Pregnant Job Applicants Kutcher / Bragger - The Structured Interview: Reducing Biases Toward Job Applicants with Physical Disabilities Heimann/Kleinmann - Tell us about your leadership style: A structured interview approach for assessing leadership behavior constructs --- Send in a voice message:

Nov 2020

10 min 27 sec

In this episode, I discuss my start in recruitment, being made redundant in July 2020 and how I found a new role (or how the role found me perhaps?).  I go in-depth my experiences at my previous company, my thinking process during the pandemic, my job search, the discussions during the interview process with my current company, and what I'm currently working on. --- Send in a voice message:

Oct 2020

10 min 15 sec

"Chloe" is a lead recruiter at a big tech company. Her company is one of the most dominant players in the IT industry How do you set hiring strategies in big tech companies? What’s the best way of managing a team of 10 recruiters? How do you analyse recruitment metrics in order to improve processes? We’ll discuss this and much more, on the Coffee with a Recruiter podcast (13:00) creating hiring strategies (20:30) leading (remote) sourcing teams (32:00) coaching recruiters (39:40) engaging with stakeholders, using data --- Send in a voice message:

Oct 2020

48 min 20 sec

Our guest this week is Peter Miller from Hawkwood. Peter recruits HR and internal recruiters into media and tech companies in London. The internal recruitment market has undergone quite a shakeup over the last few months, and I wanted to bring you some clarity as to the status of the market we work in. Peter's domain experience is unmatched, and he’s here to tell us all we need to know to make the right career move. (1:40) intro to Peter, Hawkwood (5:30) status of the internal recruitment market (16:20) top skills that employers look for (33:15) tips on improving your job search (43:20) salary expectations (49:10) future of the market, roles Pete is working on --- Send in a voice message:

Oct 2020

54 min 33 sec

It’s essential to build good relationships with candidates, but should we do that by asking them what their hobbies are? Or what their weaknesses are, or why they want to join our company? I don’t think we should; some discussions that aim to build relationships in our social lives bring unexpected problems to our interview processes. What are these problems, and what should we say if we still want to build rapport with a candidate? We'll look at why some questions cause harm, the power of mirroring, showing curiosity and simplicity in writing. Here I draw insights from the following articles/books: Tomas Chamorro Premuzic - Why do so many incompetent men become leaders?; Chris Voss - Never split the difference;; William Zinsser - On writing well; Enjoy! --- Send in a voice message:

Sep 2020

8 min 50 sec

Intrro is a London-based HR startup. Their referral platform uses machine learning to help companies scan employees' professional networks to identify talented contacts and get more referrals. Nasser Oudjidane is the co-founder and CEO of Intrro. He is an expert in referrals, and I sat down with him to get his perspective on what the ideal referral programme looks like. Timestamps:  (1:20) What Intrro does, using data science (6:30) What does a good referral programme look like? / Referral cultures (12:00) What types of incentives should you offer? (17:15) Optimizing for outreach, getting buy-in (25:30) Candidate experience (28:40) Creating records (30:30) Keeping referrals diverse (35:20) Common mistakes when creating referral programmes (42:00) What's next for Intrro? --- Send in a voice message:

Sep 2020

46 min 22 sec

Mark Hothi (Deliveroo, Publicis Sapient) is a design recruiter with over 15 years’ experience. He’s here to share with us the basics of recruiting designers. How do you work best with a hiring manager? What are the basic principles of design? What are the different types of design roles out there? We’ll discuss this and much more on Coffee with a Recruiter. (1:25) Intro to Mark, agency to in-house.  (11:05) The basics of design recruitment. (22:10) Understanding portfolios. (29:40) Contractors, product designer deep dive. (40:00) Similarities between design and recruitment, recent movies we've watched. --- Send in a voice message:

Sep 2020

54 min 4 sec

Hello everyone, and welcome to the coffee with a Recruiter podcast. Today I discuss tips on staying motivated professionally. I draw most of these insights from the book Drive: the surprising truth about what motivates us, written by Daniel Pink. I'll look at intrinsic vs external motivations, and how you can develop your own intrinsic motivations. Also, I launched a website! I'll be publishing weekly blogs there and I'm thinking of launching a weekly newsletter, perhaps in October/November. Enjoy! --- Send in a voice message:

Sep 2020

15 min 58 sec

Paul Abercrombie is the Global Head of Talent at Bazaarvoice. Paul discusses his approach to recruitment, managing teams and much more on Coffee with a Recruiter (apologies for the muffled sound in the first 3 minutes). TIMESTAMPS: (5:03) Career history (16:16) Joining BazaarVoice, advice to agency recs (26:45) Managing teams and goal-setting (34:45) Referral programmes, staying motivated (47:15) company values and employer branding --- Send in a voice message:

Aug 2020

53 min 57 sec

Russell is a former recruiter (Asos, General Pants), job search coach and HR professional. He helps candidates improve their CV, LinkedIn, Telephone / Video / and In Person Interview. He's an industry veteran with 15 years' experience in the creative, digital and retail space. Today we focused on how recruiters can better improve their job search, but the tips are also applicable to any jobseeker. Topics include the current state of the job market, how to best set up your CV, prepare for interviews, the #opentowork LinkedIn ribbon, ATS system myths and much more. --- Send in a voice message:

Aug 2020

1 hr 15 min

April Georgia Williams is an ex-recruiter, HR professional, podcaster, and events specialist. She focuses on Diversity and Inclusion, Employer Branding and Training/Workshops. Her podcast, "Candid Conversations", brings HR experts together in order for them to talk transparently about trending topics in our society. In this episode she discusses her podcast, how companies can communicate properly during a redundancy process, and how she overcame tricky managers and rejected offers when filling her toughest role - a Head of People. --- Send in a voice message:

Aug 2020

48 min 5 sec

Welcome to our first episode of “My Toughest Placement”, a Coffee with a Recruiter series where I ask recruiters “what’s the toughest role you’ve had to fill?”   Our first guest is Marie Therese Nissen, the founder of NOTICE. She is a former colleague, and one of the best executive search headhunters I’ve ever met.   NOTICE is a fast-paced and boutique international search company.  She focuses on the SME space,  C-level roles, digitalisation and technology.  We sit down and discuss her toughest assignment yet - a Chief Sales Officer role in London for a tech-startup. What were the challenges? How did she overcome them? Let’s find out!   Marie Therese Nissen - NOTICE --- Send in a voice message:

Aug 2020

27 min 22 sec

Tempo is a hiring platform that helps companies hire for non-tech, high-volume roles such as sales, PAs, customer support, admin and much more. What are the recruitment problems that Tempo is solving? How does it make the recruitment process better for both candidates and recruiters? I had the chance to speak with Rikke Mikkelsen, Tempo’s head of marketing, to find out more. Timestamps:  (02:10) How Tempo started and how it works (11:50) Types of candidates on Tempo, improving candidate experience (19:00) Tempo compared to other recruitment platforms (24:00) Hiring managers and recruitment (33:00) balancing fast processes with quality hires --- Send in a voice message:

Jul 2020

40 min 7 sec

When Dominic Joyce is not leading recruitment efforts in the banking sector, he’s running - a career coaching service that helps candidates with improving their CVs, cover letters, LinkedIn profiles and interview skills. Dom has run CVupgrade for over 2 years, has helped more than 300 clients, and gathered tons of positive feedback. How did CVupgrade start? How can candidates improve their CVs and LinkedIn? What are the do’s and don’ts of CV writing? Dom breaks all of this down and more utilising tons of funny examples in this episode of Coffee with a Recruiter Timestamps: (5:20) Dom intro (9:10) switching from agency to inhouse (13:20) starting CVupgrade, how hiring managers read CVs (20:50) guidelines when writing a good CV (34:50) difference between LinkedIn and a CV (40:40) most memorable candidate he's helped! (48:30) preparing for interviews --- Send in a voice message:

Jul 2020

54 min 44 sec

Gareth Pratten is a Talent Acquisition Lead at, but a better way of describing him is as a Talent "Business Partner": Gareth's key skills lie in truly partnering with hiring managers in order to understand their needs, strategising with his team and hiring the best people. What's Gareth's approach to engaging stakeholders? How did his transition go from agency to inhouse? And what's it like being a team lead? Find out about this and more in this episode of Coffee with a Recruiter. (1:45) Gareth intro (6:30) difference between in-house and agency (18:00) key discussion - how to truly partner up with hiring managers (32:50) being a team lead, giving feedback (43:40) being data-driven --- Send in a voice message:

Jul 2020

55 min 31 sec

Kim Goddard is a former Facebook recruiter who has worked as a contractor for the past 3 years. What's life like as a recruitment contractor? What are the differences between contracting and a permanent role? What are the challenges and lessons of being a contractor? We’ll answer this and more with Kim on Coffee with a Recruiter. Kim’s profile: Timestamps (3:20) Joining Facebook, travelling Asia (8:50) how to recruit tech and product managers, becoming a contractor (16:35) difference between being a contractor vs permanent (21:50) biggest challenge and win as a contractor (33:20) Using different recruitment tools (43:55) writing the “perfect” reach out to candidates (47:45) what would make you go perm? --- Send in a voice message:

Jul 2020

52 min 23 sec

Hello everyone, We're back with another productivity episode here on Coffee with a Recruiter.  We'll be looking at 3 productivity tips: what single-tasking is and why you should avoid multitasking, how to prioritise better with the Eisenhower Matrix, and how to write down SMART goals. If you're enjoying these episodes then please subscribe / follow. Thanks again! --- Send in a voice message:

Jul 2020

17 min 57 sec

New episode format! Here I discuss recent recruitment news and general thoughts on recruitment-related topics.  Timestamps: (1:17) Status of the podcast (5:30) Tempo UK - the recruitment platform (9:25) Getting "hate" and love on Reddit (18:07) Brewdog's comments on recruitment (27:00) Rebel Ideas and the sports documentary "The Last Dance" (34:55) How recruiting Dennis Rodman improved the Bulls Hope you enjoy! --- Send in a voice message:

Jul 2020

42 min 49 sec

The role of recruiters is changing! It's not enough anymore to just send CVs and book in interviews. We need to be “hiring advisors” to stakeholders. Bringing in not just candidates, but also important recruitment insights in order for hiring managers to make informed hiring decisions (competitor analysis, salary benchmarks, employer brand comparisons for example). In this podcast episode, I discuss what this professional change is, the use of market mapping, along with 3 guidelines to follow and 3 challenges to watch out for when advising hiring managers. Time stamps: (1:11) three guidelines (9:00) three challenges to watch out for Hope you enjoy! --- Send in a voice message:

Jun 2020

16 min 44 sec

Employer branding is one of the key aspects of recruitment that companies most often need in order to attract the right talent and lower their cost per hire.  But what exactly is employer branding? Here with us is Megan Newberry -  She's a talented internal recruiter with experience in employer branding (corporate, construction, medical sectors).  Some timestamps: (1:30) - intro to Megan (8:00) defining employer branding  (16:48) what tools to use (28:00) starting in employer branding (39:00) long term EB investments  Hope you enjoy! --- Send in a voice message:

Jun 2020

48 min 14 sec

In our current job-hunting landscape, being prepared for interviews is essential. Andrew Mischefski, a talented internal recruiter, joins me in discussing how candidates and recruiters can best prepare in order to be successful when interviewing. We discussed various areas such as techniques to best answer interview questions, dealing with interview pressure, what documents we should send candidates, and how to answer the dreaded “salary expectations” question. Andrew’s LinkedIn: Hope you enjoy and don’t forget to like / subscribe / follow! --- Send in a voice message:

Jun 2020

48 min

I think most of us have had a few agency managers telling us to just dial more numbers and stay longer on the phone in order to hit your recruitment targets and be more productive.  I feel this approach is not the best because I've seen it cause more harm than good to recruitment processes, and it ignores some of the more complex aspects of recruitment (for example stakeholder management, employer branding and much more). Instead of telling you to dial more numbers, I wanted to outline 3 very flexible methods that (internal) recruiters can use boost their productivity in this episode of Coffee with a Recruiter. We'll also mention some cool resources you can use near the end if you're interested in this topic. Hope you enjoy! --- Send in a voice message:

Jun 2020

12 min 39 sec

What can you do outside of just sending more CVs to your hiring manager? In this episode, we take a look at how internal recruiters can improve their recruitment processes in a number of ways. We'll take a look at how to cover "the basics", how we can improve our recruitment process, our sources of hire and we'll take a quick look at "market mapping". Hope you enjoy this episode! --- Send in a voice message:

May 2020

12 min 3 sec

Coffee with a Recruiter is a podcast dedicated to helping hiring managers and (internal) recruiters with top insights in order for them to hire the best people. Our content will include 121 discussions with talented recruiters, discussions about what skills we can learn to improve our recruitment processes, how to attract top talent and much more. My name is Jose Marchena. I'm a London-based recruiter with experience recruiting for tech startups, enterprise and a passion for spreading ideas. Feel free to drop me a line at --- Send in a voice message:

May 2020

40 sec