Less than 20% of employees believe their managers understand what they do day-to-day. Given this, how do managers become more impactful with their team? Jaime Roca is Senior Vice President at Gartner, managing the global Research & Advisory team, and is the co-author The Connector Manager: Why Some Leaders Build Exceptional Talent - and Others Don't. He and his colleagues surveyed over 9000 managers and employees to find out what the best managers do to coach and develop talent in today’s environment. Jaime shares with Kevin the types (or approaches) to coaching and what they found to be most and least effective. Additional Leadership Resources Book Recommendations: The Connector Manager: Why Some Leaders Build Exceptional Talent by Jaime Roca Prediction Machines: The Simple Economics of Artificial Intelligence by Ajay Agrawal, Joshua Gans, Avi Goldfarb The Connectors Advantage with Michelle Tillis Lederman. Beautiful Questions with Warren Berger. The Feedback Revolution with Margie Mauldin. The Master Coach with Gregg Thompson. Leading with Questions with Bob Tiede. Learn more about Connector Manager. For interactive tools and insights, visit gartner.com/connector-manager. Sign up for our free video training series, 13 Days to Remarkable Leadership. Get your free copy of my inspiring e-book, 101 Ways to Unleash Your Potential.