Yes is the Answer: Christine Trippi, The Wise Pineapple

The Proven Principles Hospitality Podcast

Apr 14

40 min 8 sec

Christine is an award-winning hotelier with over 30 years in the industry, founder of The Wise Pineapple, a company that helps leaders and organizations have Sweet Operations, Sweet Cultures, and Sweet Results and author of “https://www.amazon.com/Yes-Answer-Positivity-Pineapples-Leadership/dp/1733244026/ref=sr_1_2?crid=3FW52ATZT6NLY&dchild=1&keywords=yes%20is%20the%20answer&qid=1617989246&sprefix=yes%20is%20the%20and%2Caps%2C226&sr=8-2 (Yes Is the Answer)”, a book about the simple steps of responding positively while developing strong relationships.

Yes is the answer can transform your hotel’s service culture and operation but it’s more than blindly agreeing to any request. It takes a strong training mindset, high levels of empowerment and the ability to set and maintain boundaries to be successful.

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