This browser doesn't support Spotify Web Player. Switch browsers or download Spotify for your desktop.

What Have I Done For You Lately?

By Nils Davis

Most people don’t know about this powerful technique for reducing churn and increasing retention. I call it the “What Have I Done For You Lately?” report. It’s a report or a message or an infographic that illustrates all the value that a specific customer got from your product in the last year, expressed in their Read More The post What Have I Done For You Lately? appeared first on All The Responsibility Podcast.

Listen to What Have I Done For You Lately? now.

Listen to What Have I Done For You Lately? in full in the Spotify app