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Data as the Root Cause with Susan St. Ledger of Splunk

By The Mission

“The big focus is driving transformation.” — Susan St. Ledger Susan St. Ledger, President of Worldwide Field Operations for Splunk, started her career as a major in computer science at the University of Scranton. From there, she was recruited to become a computer scientist at the National Security Agency, where she spent more than 6 years of her career. While at the NSA, Susan learned about Sun System’s hardware and software, and became familiar with the key players in the company. They recruited her away from the NSA and persuaded her to join their team full time as a pre-sales systems engineer. On her way to a promising career in many different fields, Susan realized her ambition to work in an industry with a large market opportunity. So where did she go? Susan joined Marc Benioff at Salesforce as Chief Revenue Officer, taking market opportunity to an entirely new level. Now, in her current role, Susan is focused on the world’s biggest problems, which she believes can all be solved with data. “We believe that every problem is a data problem. We’re thinking about solving some of the worlds greatest problems because data is at the fundamental solution and is the root cause.” Splunk is helping to tackle some of the biggest issues in the world, such as human trafficking and the opioid crisis while simultaneously helping small businesses become more efficient and reach their business goals. “When I think about all the innovation that we’re driving here at Splunk, it’s maniacally focused on removing the barriers between data and action.” Much of the world’s data is hidden and out of sight or not structured to achieve a specific goal. Splunk is uniquely positioned for success as they are the only data company that can digest unstructured data and make sense of it, driving action with data and achieving large scale goals not previously possible. “We want to be a part of every data-driven decision in the world.” In this episode, Chad and Susan sit down to discuss the importance of having a high-growth mindset when working for a high-growth company, how data will solve the world’s biggest problems, and where she sees Splunk heading into the future. —  Mission Daily and all of our podcasts are created with love by our team at We own and operate a network of podcasts, and brand story studio designed to accelerate learning. Our clients include companies like Salesforce, Twilio, and Katerra who work with us because we produce results. To learn more and get our case studies, check out If you’re tired of media and news that promotes fear, uncertainty, and doubt and want an antidote, you’ll want to subscribe to our daily newsletter at When you do, you’ll receive a mission-driven newsletter every morning that will help you start your day off right!

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