Making tech work for companies: What Leaders do that Laggards do not?
Ramnath Venkataraman is an Accenture veteran. He joined the company in 1995 and became a managing director in 2005. Ramnath now heads Accenture’s Integrated Global Services, and is responsible for Technology sales, and the company’s Advanced Technology Centers around the world. He is also a member of Accenture’s Global Management Committee–one of the few Indians to do so. Speaking with Publishing Director of Trivone, Leslie D’Monte, from his office in the Greater New York area, Ramnath explained why companies need the so-called ‘Systems Resilience’; how technology has helped Leaders grow exponentially during the pandemic as opposed to Laggards, even as a category of Leapfroggers break away from the lower ranks on the back of swift technology adoption; and why companies need to focus more on business outcomes rather than the next shiny technology. Here are edited excerpts: