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Building Psychological Capital with Jo Murray

By Michelle McQuaid

Jo Murray is a facilitator and change consultant with a Masters in Positive Psychology from Melbourne University.  Jo is specifically interested in how leaders in organizations can use the concept of psychological capital to improve the engagement and wellbeing of their employees.    While your organization may measure and track your economic, human or even social capital, have you ever considered the psychological capital?  Psychological capital is about understanding what individuals uniquely bring to their role and the organization to give it life and vitality, and their potential to be great and perform at extraordinary levels.  By providing meaningful and productive feedback to your staff based on the components of psychological capital  - hope, self-efficacy, resilience, optimism -  you can unlock the performance potential of your team.   You’ll Learn: [01:33] - Jo explains that psychological capital is simply described as the notion of who you are and, more importantly, who you’re becoming. [02:44] – As an organization leader it means tapping into when your employees enjoy their job, are motivated and optimistic about improving their performance. [03:36] - People who are higher in psychological capital are more engaged, involved, and rewarded by the work they do.   [04:27] - Jo explains how psychological capital is the dynamic interplay between hope, self-efficacy, resilience, and optimism (HERO). [08:10] – You can use these four elements of psychological capital by firstly becoming conscious of what you’re doing as a leader and then using as a basis when you manage performance or provide feedback to your staff.   [09:53] - Jo shares her experiences and thoughts on how organizations can introduce the practices of psychological capital into workplaces. [12:04] - Jo talks about the importance of understanding why and being ready to introduce the concept of psychological capital into an organization. [14:50] - Jo shares one example of introducing psychological capital into a challenging workplace and the benefits of providing feedback in a meaningful, productive way that actually unlocks performance. [17:34] – Jo explains how you can find more information on psychological capital and learn how to introduce it into your workplace. [18:46] - The Lightning Round with Jo Murray. Your Resources: The Gifts of Imperfect Parenting: Raising Children with Courage, Compassion, and Connection - Brené Brown Practicing Positive Leadership: Tools and Techniques That Create Extraordinary Results - Kim Cameron Flourish: A Visionary New Understanding of Happiness and Well-being - Martin E. P. Seligman How to Be a Positive Leader: Small Actions, Big Impact - Jane E Dutton and Gretchen Spreitzer Thanks for listening! Thanks so much for joining me again this week.  If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.   Also, please leave an honest review for the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates. It’s free! Special thanks to Jo for joining me this week. Until next time, take care!

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